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Bra läge, En känsla av hotell industri
Närheten ti flygplatsen. bekvämligheten, frukosten På ett sådant topp hotel måste personalen vara både service inriktad och ödmjuk. persoalen var perfekt enligt regelboken men inte 100 % i attityd.
Gymmet och spa-avdelningen.
Närheten till flygplatsen. Hade gärna sett att det fanns ett badkar och att minibaren inte bara fanns på papperet.Vinglas och flasköppnare var väl inte menade för medhavt vin och prislistan gjorde sken av att minibaren var välfylld. Under en mycket kort vistelse på hotellet efter ansträngande resor och affärer är det inte alltid man orkar mer än att i lugn och ro få vila ut utan att lämna rummet.
great rooms, beautiful location, staff was very kind. It's location was a bit difficiult. You have to take a bus to the train station. The airport bus is $3.50 USD, not bad but it's crowded at times. There is a free bus to the train station that ... but, again, it's a bus ride involved with every place you need to go.
Because we were only staying there to finish out the last few days of our trip (we had been in HK for 5 days, went to Singapore for four days, then came back for a three day layover before going home), the proximity to the airport was great. It's nice that there was a mall attached, with the MRT right there. If you are in HK to go the Disney, that's easily accessed, as is the Po Lin Monastery & Big Buddha. The airport shuttle was a definite positive, and the airport is literally five minutes away. The pizza we ordered from room service was actually decent. While the MRT is right there, it's a 40-60 minute trip to Central and Tsim Tsa Tsui- where all the action is. Of all the hotels I've stayed in in my life in various countries, this was the first in which I had to pay for wifi. It was $200HKD/24hrs access. The staff was not very attentive. If you try to call the concierge from your room, don't bother because they never answer. You have to try three different lines before reaching anyone. The only immediate answer we got was when ordering room service. You can pay the same amount per night and get nicer hotels with more amenities in HK.
staff could not explain charges on the bill at checkout. Staff sent us to food court in mall 10 minutes before closing for food. staff was completely disinterested in helping us find our way around the city, only wanted to sell the tour and then would not talk to us. Early bird breakfast was 2 pieces of fruit and 2 pieces of bread that had been sitting out for 90 minutes and when we asked for more food (at 5:30am) no one came. Then we had to ask in the buffett for someone to restock the early bird as we were checking out for an early flight and they brought a little fruit, no coffee, no more bread/pastries.
close to airport and helpful staff no
Convenient to airport, shopping mall and MTR transit system. Rooms were comfortable. Food on the buffet was OK but not real good for both breakfast and dinner. Currency exchange rate at the hotel was not good (7.3 HK$ per 1US$). It seems like the exchange rate at every other exchange location in Hong Kong was at least 7.7 HK$ per 1US$.
The pristine room with comfy bed and lovely bed linen. Excellent dinner buffet. Access to the shops. Lovely helpful staff
The shuttle bus service to and from the airport was very handy.
Room cleanliness and outside view from the room.
Location, easy access to airport No Accor points credited for booking through agency. I chose the hotel to get points, should I be punished like this? It will affect future decisions
Clean and we'll laid out No Internet in room unless wanting to pay premium
It is comfortable hotel with great access to HK and the airport and the local stores
Very nice and clean room. Extremely slow wifi
Located in a mall, so lot of shops nearby. Easy transportation to the airport Couldn't find the shuttle to get from the airport to the hotel