Excellent location to visit the Medina (15mins walk) or easily pick up a cab. Quieter area and very close to modern/ chic bars and restaurants, casino and clubs. Room was clean, spacious and a really nice place to chill out. Decent bed and bathroom facilities. View of Atlas Mountains from 4th floor South-facing window was a bonus. Free Wi-Fi in hotel. Helpful reception staff. Nice spa area. Excellent massage. Good buffet breakfast - quality and variety and available till 10.30am! One of the best hotel experiences I have had. Would definitely stay in the area again and no reason not to stay at the Hivernage again too - not a real 5* but then neither was the price we paid. Having no outdoor space that receives sun was a big miss but the shaded outdoor pool area is still nice. It could be noisy in the bedroom from what sounded like waste water and lift noise but this was not a big problem and certainly not at night. Slow check in - often under-staffed reception during our stay but this did not make too much of an impact to be fair. Restaurant service was variable - arriving after 9am meant that tables were mostly unset or partly-set and getting that fixed was harder than you would hope! Unusual that you have to request the jacuzzi jets to be turned on in the indoor pool. The heavy water pipe/massager water fountains in pool did not work. Expensive massage/ treatments.
not enough elevators
The location is very convenient, as it is close both to Medina and the New City. It is a perfect place to stay for those who are not ready yet to live in a riad, but want to explore the old medina. We asked for a quite room on the upper floor and got what we wanted. WiFi is fast, breakfast is delicious. There is a short drive from the hotel both to the railway station and the airport.
Good location, although the Hivernage district itself is pretty soulless. Luckily the hotel is close to the medina, but not inside it. The food was lovely (breakfast and room service). Very friendly and helpful staff, gave good advice. Professional spa staff, had an excellent massage. Noisy security guards at the back of the hotel woke me up every morning at 7AM. The pool was freezing. The hamam was just one steam room only, the rest of the spa consisted of one rest room and a few treatment rooms.
Excellent service, great people working there. The food was good. Rooms were so nice! Its close to everything. I was there on a girl-trip so it was close to all the nightclubs and everything :)
Traditional style, roses everywhere.. Almost no internet. Very slow, and very difficult to conect. Noise from the street.
The rooms are ok The staff is rude. The breakfast is very medíocre, I Advise you to eat nothing other than bread or you'll Be sick. The pool is minimal and only Gets sunlight for a couple hours. I could not sleep as the noise is terrible... When you consider stAying here : don't! Go across the street To sofitel, a real 5 star abd cheaper
We were moved to another hotel for the first night as they did not have a room for us
The breakfast was amazing, rich will all kinds of food and open until 10:30. The hammam was nice too, after the long days of walking. The staff was very nice & the hotel is located next to many restaurants and nightclubs, so no need to take a taxi after. The pool was very nice, but was always in the shade and also even though it's a 5 star hotel, it's nothing compared to the Sofitel located just minutes away.
Design och inredning i särklass. Ett mycket bra hotell med utmärkt frukost och ett väldigt bra poolområde med "beachservice". Rörig incheckning och administrationsproblem. Hotellet ligger en bra bit utanför centrum. Taxi till Jamaa Al Fna och Al Koutoubia kostar ca 50 Dirham.
The gommage at the spa was ok ! Very disapointed.. poor food and service/pool was ok not a 5 star hotel
It was quiet and relaxing, a nice break from the hustle and bustle of the medina. The website stated that the hotel had wi-fi throughout, which it didn't. Wi-fi was only useable in the public areas which was annoying.
Staff in reception area were rude. Housekeeping not very good, they do not change the towels, they just refold them and put them back, food is the same it doesn't change.
nice pool and hotel environment, rooms are acceptable nice. extremely poor service and bad food in the restaurant. Hotel is far outside and shuttles are at unsuitable times (6pm / 9pm). I would consider this hotel as a 4 star in terms of environment and 2 star for the food and the service. You are not allowed to bring food and drinks from outside but the restaurant is very expensive (i.e. coce 3€ and 1l Water 3€). Most of the guests i have spoken to, were not satisfied with the service too, i would never book this hotel again.
Room is nice Pool is not heated enough we were not able to use the pool and the one which is covered is 15 euros the access ! and rates for hammam, spa are really too much expensive , rates like in Europe... Breakfast is basic and the staff is not acting professional, especially at the reception whare they are not smiling, wearing boots and uniforms sometimes too small. It looks really 2 star hotel.Only the housekeeper was acting professional when I told her that somebody had drunk my sprite in the minibar...it was replaced and apologies were given.We took also the shuttle to go to Marrakech. It left at 7.00pm and was supposed to come back to the hotel leaving at 9.00 pm from Marrakech but the driver told us 8.15 pm .taxi cost to come back 200dhs !
Was a very relaxing place to go. Ideal for couples but also facilitate well for children. Felt slightly mislead by the rom being advertised as 'Atlas Mountains view' but as we were on ground floor we couldn't see them. Twin room is 2 single beds together.
The room was good - great design and big bathroom for us as a family. Also liked the bed areas around the pool. No entertainment, boring in the evening, one of restaurants and also 2 bars were closed. Not enough communication - on booking the hotel it mentioned a kids club we saw nothing about this, also a free Hamman I had to ask for this it was not offered. There was no information in the room concerning the hotels facilities and nothing was in written in English. A can ok coke and a large bottle of water was almost £3.00 and they cannot cash your travellers cheques in the hotel you have to do this in centre of Marrakech.
The hotel was very quiet, calm and relaxing. The kids particularly enjoyed playing in the pool and on the pool table. It lacks other activities for children or a play area. Not enough activities for the children. Room service too expensive. Shuttle service to the city needs to be improved. They advertised free airport transfer but was not picked until 2 hours after we came out of the airport. I had to make several phonecalls and then the minibus had no air con and it broke down on the way to the hotel. Staff also overcharged us on the last day. Staff need to inform people about the other facilities at the hotel.
The hotel is very luxurious at such good value. Very clean and well maintained daily. Perfect place to stay for golf/activities or just relaxing. A tour of the grounds would have been nice as the grounds were quite large (finding the different restaurants/facilities). Also perhaps a guide in the room to Marrakech/nearby activities. We asked the staff about dune buggying and he was able to tell us a little about it but I would've preferred to see some leaflets/guide with info/prices/times.
The nice and calm atmosfire in the room and at the pool. We were not informed abot the spa and tha was included to the guests. So we missed to visit the spa.
Awful Room was supposed to be pool view but turned out to be no view. Booking.com told me to solve it with the hotel who did not do anything. Booking.com rate was 30 euros more expensive than normal rate of the hotel.
Very nice rooms, luxury.. No internet at night time, bad smell at night in the rooms from aircontition. No very close to the town.
all round quality of the hotel was first class none at all
Very luxirous stay all staff very effiecient and friendly a bit tooo big
Very extensive grounds The food was very overpriced and it was somewhat worn
Many bars and restaurants, great pool and spa. Staff was very slow, hardly any other guests in bars and restaurants.
Resort was very quiet and peaceful A little too far from Marrakech
Practical distance away from Madina. Drinks in bar and food in restaraunt costly.
The Pool Staff not very friendly. No poolside service. The first room we were put into smelled of smoke. They did change our room over, however, this one still had a faint smell of smoke in it as well. Had to ask 2 times for toilet paper. Just not on the ball for a big hotel chain.
Location and room (we were given a free upgrade) Can of coke was £2!! Also as well as the City Tax the hotel also put there own tax on top of the bill at £1.50 per day.
The garden and the swimming pool are very nice and excellently maintained The rooms should be refurbished, especially taking into account the price charged by the hotel. They do not correspond the usual Meridien status
i liked the garden and the location of the hotel i didn't like the room, the beds are unconfortable and the rooms quiet old, the bar terrasse is too small
Friendly staff - information Concinerge but the hotel is now in need of renovaion of which the painting and some of the upgrades (disturbed for three afternoons) started whilst we were there Manager told us that no work was being undertaken however three members of his staff were banging in the room next door - he then agreed that some light work was being carried out and offered us champagne - we dont drink and just wanted some peace and quiet
Nice staff and lovely location Old building . Rooms need completely renovation but it's okay
Nice gardens and excellent room service and cleanliness. Excessive prices for certain services (restaurant, mini-bar, etc.)
The food was good in the evenings and nice grounds The room was small and dark and seemed over priced
The hotel welcomed us warmly to what was a haven of calm and relaxation. The central gardens are charming and well maintained; the food excellent although a little expensive as were the drinks. Staff were helpful and friendly but information about the city and things to do and see a little scarce. The bathroom was very basic and not up to the standard of the rest of the hotel. The bedroom had very limited storage, no drawer space at all so we found ourselves living out of our suitcases.
The enclosed gardens were lovely and we had a large, pleasant room. The bathroom was awful - there was black mould around the bath and the walls were stained. The toilet seat had a broken hinge which had black dirt in it - but they did throw rose petals in the bowl!. Otherwise the room was good. The service at breakfast was very poor - I had to ask a waiter three times for some butter and milk, and if you had breakfast late, there were things missing from the buffet.
Cuisine, garden,helpful staff, comfortable bed. swimming pool Room was too dark
the hotel is both beautiful and relaxing. the staff are very well trained, and friendly. it is a place you are happy to come back to after a day out. the pool is very well sited, and not visually intrusive. the grounds are very well lit.
Great hotel in the Medina, good location. Beautifully decorated and large rooms with terrace. Pool and the garden are nice. Staff is very friendly, helpful and service minded and will make sure your stay is comfortable. Spa treatments are highly recommendable. One minor comment is that there could be some bees during the breakfast.
good service non extistant business center
Staff always cheerful and helpful; ambience pleasurably exotic but comfortable Food, though well-cooked, tended to be a touch slow in arriving but not to a disagreeable extent - after all the general ethos was that of unhurried leisure, proper for a holiday.
Delightful hotel that was a haven in bustling Marrakech. A wonderful swimming pool set amid orange trees was a welcome retreat after the busy streets. A delicious breakfast was served on a tree filled, shady terrace. The rooms were beautifully decorated and bathrooms equipped with very good products that were available in the hotel shop. A convenient location too. The staff were very helpful and charming, but could have been more knowledgable in recommending restaurants
This is a charming oasis amidst the chaos that is Marrakech
Web site showing 4stars hotel, it was a 3 stars hotel only!!! Breakfast my god Horrible
The desk staff immediately found interconnecting suites for our family, although our online booking had not been received by them. Breakfast timing until 11 am was very good. The rooms were very comfortable and our teenagers enjoyed the 'suitebox'. The location was great, within walking distance of both old and new Marrakech, and good restaurants nearby. The open-top sightseeing bus stopped outside and it was easy to get a taxi to the airport on leaving. There was no noise, however, and although we did not avail of the swimming pool due to the weather the pool area looked very pleasant. We would definitely recommend this hotel.
Good friendly staff, location,& rooms Breakfast in the morning not cooked in the hotel, everyyhing come in packed, cold buffet, no hotbreakfast, idid not like this if they had inhouse kitchen wouldhave been good
Fantastic staff that were helpful and efficient! Wonderful facility! None
The Hotel is excellent value for money. Very clean and well equipped. The breakfast has a brilliant selection. I would recommend this hotel as a good base in Marrakech.
It is clean and the staff are knowledgeable, accommodating and helpful. Breakfast was excellent. Location is convenient for hop on hop off. Very close to Jemaa Al Fin where tourists visit and shop. We felt safe at the hotel. In a place like Morocco, safety should be a paramount concern. In comparison to Ibis Hotel at Casablanca, where we also stayed and where staff takes advantage of tourists instead of helping them, Suitehotel Marrakech is a haven. Nothing.
very well located hotel. Clean room and good breakfast. Free parking is nive for visitors coming to Marrakech by car. Family suit too small. Poor Internet connection.
Location excellent, close to centre, good cafes, restaurants and other hotels very close by. Room clean and modern. Free wifi and films was bonus Breakfast limited, reception staff sometimes not the most helpful, no trips, city maps or foreign exchange but available at nearby hotels especially sofitel which is part of the same accor group.
good location, nice view from room, space in the room the receptionist: minimum services and minimum kindness, no map from the city, no information about restaurants whikle very close to the hotel, they were excellent choices, not very pleasant, free movies on TV not working during 2 days,
The location of the hotel and the mini kitchen was very good. No information about Marrakesh and the staff gave conflicitng information.
Under 3 dygn kunde man inte lämna mig priser avseende minibaren trots 7 påminnelser från min sida
hotellets läge var perfekt. På ett 5 stjärnigt hotell måste man kunna kräva mer.väldigt lyhört.Toa dörren gick inte att stänga osv .
Bra standard, betjäning,pooler, utomhusutrymmen. Frukostpriserna väl höga.
Mycket vänlig personal! Bra pool! Tyvärr var servicen ofta långsam, beställningar tog för lång tid eller glömdes bort. Vi fick en alldeles för snabb check-in utan någon information om hotellet eller den service som de hade. Det fannns inet heller någon bok om vart man ringer för att komma t.ex. till Conciergen, roomserive, etc.
I was very impressed with the Junior Suite, the public sections of the hotel, the swimming pool and the friendliness of the staff. The hotel is also idealy situated .
Our complaint about the room was dealt with a free upgrade.Staff are very obliging.Common parts were fine and pool areas very nice. Good Spa. The rooms are very old fashioned. Air conditioning was turned off at the mains despite the very hot weather which made it stuffy and uncomfortable. A hotel in need of investment.The main restaurant (Oranger) lacked professionalism, exemplified by the fact that having been given the wine list, they did not have in stock the first two bottles that we ordered and the 3rd bottle of white wine arrived near the end of our meal at room temperature.
Nicely decorated clean rooms. Good location. Nice swimming pool. Greatly over priced food and drinks. Ongoing maintenance/construction around the pool.
Hotel Staff high skilled, room size, cleanliness of the room & bathroom, confort beds, food, relaxing facility There is no handy shower in the toilet, TV's are old not LCD & No DVD, Satelite stations are few
lovely gardens and swimming pool. staff were useless. food was poor. very expensive for drinks, food, spa etc.
Personnel cater for every need. They are efficient, extremely helpful and friendly and it is a dream location. "Big is better!"
The simpathy of the staff, the comfort and the fabulous scent At The hall and the heated pool Noyhing!
The breakfast was excellent, the hotel from outside and inside is excellent but the rooms were ok. Toilet not working properly
Fantastic hotel, best location in Marrakesh right outside the Medina and close to the new center.
I thought it was one of the One and Only Group. It wasn't!! (My mistake) It was very dark in all of the public area's, no tea and coffee or in the room and empty mini bar, slow room service and coffee and food was cold
The pool are was o.k, room reasonable and location reasonable The staff were not 5*, I asked for shower gel 3 times and still received none, reported no hot water for 2 days during my stay and a repair man appeared but nothing was done, therefore we were unable to shower for 3 days. Staff competant in English when we arrived and wanted to sell us a trip but when we complained they wer unable to understand English
the hotel was stunning, decor, art , facilities and the people very helpful and pleasent. it has exceeded my expections. I was expecting to pay in euro as the price quoted, however the bill came in local currency and that worked out to be a bit dearer . I was disappointed this was not pointed out earlier .
The lobby is amazing big and there is more space than needed which is very good. The pool is huge and the pool area a perfect escape from the hectic life outside the hotel wall. You really need a "normal" world in Marrakech where you can relax... the hotel is also next to the Medina and you only need 10-15 min walk to the big square (food market), and you are right next to the new modern downtown. Service could have been better for a "deluxe" hotel. First of all we had got a confirmation for pick-up service at arrival at the airport - nobody there! It sucks! Then you have to fight with the taxi drivers and pay rip off prices to get to your hotel on your own. We never got compensation for their failur!
The staff were very courteous and always extremely helpful. The breakfast was fantastic, particularly the croissants, morrocan flat pastry bread and crepes. Dinner in the restaurant was also very good, particularly the harira and veal targine.
poor service. poor restaurant
Pretty much everything was fine, especially if one likes to be away from noisy places. This was the most peaceful place I've ever been to and still near to fun sites. The maintainenance of the rooms, especially of the kitchen electrics as e.g. the fridge, could be better. Dusting the rooms would help too...... Besides that it's just fine!
only the weather cockroaches everywhere!!!!!!!!!!!!!!!!, flies in the food, staff do not speak english at all, everything overpriced, no room service, shall i go on.......????
The hotel is amazingly peaceful. The view from the balcony over seeing the pool and restaurant area is very mind refreshing. The drive around the Village, is one of its kind, beautiful. Second time staying at these apartments. When they say 3 rooms, that's 2 rooms + living rooms, not clear and causes confusion. Oh toilet paper used slightly rough :P consider taking your own or buying some. :)
Complex/ Hotel compound comprised of stunning villas, several swimming pool options (ranging from paddling to serious swim training), security guard entry peppered around the perimeter wall coupled with lush landscaping and copious palm trees throughout the facility - fantastic! Dining options varied between verry little and nothing at all. Although I recognise our stay was during the Ramadan festival it is fair to say that non-Muslims still want to eat at meal times. A limited menu was available one night until 2030 hours, only French fries the next and nothing what so ever on another! The free courier service down to the sister-complex at Palmerie Golf Palace served exquisite food from a selection of cuisine styles- Marocan, Italian, International, French etc. These were open until the small hours and the cuisine/service was flawless. However, £60 was the low end of lypical p/p for 3 Courses. I was charged 10 times the norm for a bottle of 1.5L water - 60 MADs versus 6 elsewhere.Business scam? No local shop!
The fact that the room opened directly onto mature gardens. The Village is still under construction and some facilities are a bit weak, such as the restaurant. The check in was unproffessional because the staff lacked proper training.
There was nothing I enjoyed about our stay. Can not begin to put in to word how unpleasant this hotel and its staff were, especially one of the receptionists, Karim. Rude, arrogant and extremley unprofessional. I would never recommend this hotel to anyone. We found cocaine in our room on the floor, the pool was filthy and only knee deep, ants in the kitchen, no cutlery available, the electricity tripped four times while we were there with us having to ring reception only to get a very slow response,and we were told by one of the managers in a casual manner that the 'Arab business' men in the room next door were bringing prostitutes back. The whole experience ruined our holiday.
Beautiful area and decoration comfortable beds. They upgraded us to a 3 bedroom which was nice. Check in and out was done quickly. refridgerator did not work, toilet pulled away from wall and ready fall to the floor we discovered this late at night. Floors very dirty, large holes in the wall in living room with exposed wires. The restaurant was self serve we waited for 15 minutes for waiter to get drink order, we were only able to get 1 plate of food and then were told they were closed, tried to charge $200.00 US
the rooms are very comfortable and clean and quiet I have a comment regarding the restaurant hours. I mean in marrakesh it is so hot during the day, I would have liked to stay by the pool late and have dinner and drink. Closing at 10 or so is too early for summer nights.
Hotel staff at front office were very bad.
Close to the main attractions of the city. Quite and nice staff always happy to help.
This time I stayed in Essaadi hotel, not the palace, for four night in March and i found it very good as always because i satay in this hotel when ever i visit Marrackech but i also stay in other hotels in the city. The location of Essaadi is very good if you do not like isolation from the city actions. The best in Essaadi, in my opinion, is the walk path that connect the hotel to the palace its more than 700 m long full of varieties of citrus, palm, olive, pomegranate trees. I usually take a walk on the path, in the morning before breakfast where the smell of orange blossom fill the srrounding. Breakfast improved a lot with many varieties and good preparation. Staff were very friendly and happy to help but need appreciation. Restaurant , i tried grilled seabass For dinner and it was very good but slow service though. I found The pool was heated to 26 degrees although i did not use. Room was always cleaned and prepared well and when i asked for some roses in a vase it was put in my room without extra cost. A basket of fruit was in the room when i checked in. The hotel was happy to keep my luggage for couple of days when i travelled away from the city. The new manager is always walking around and talking to the guests. Its good value for money as four star hotel, and i would look forward to stay in this hotel in near future. Wifi is little slow, rug in the room looks old. No tea or coffee machine in room, apparenty in my recent travel this service is no longer availble in hotel in Marrakech.
Hotellet var välordnat och alltid välstädat. Stora breda sängar. Lite svårt för personalen att hinna fylla på när något tog slut i frukostmatsalen.
Fint hotell med en inbjudande trädgård och poolområde. Bra mat och service.
The pool, the staff, the garden, the room. It is a beautiful place to stay and probably our the best of our trip. The price of dinner in the hotel was not clear and turned out to be quite expensive (over £60 for one starter, two chicken main courses & a bottle of water) However, the food was excellent.
High quality personal service. Great attention to detail. Friendly and helpful staff. Comfortable and quiet. Excellent transportation service included.
The quiet setting and homely atmosphere make this a relaxing place to stay; the staff from the directors to the gardeners were all both helpful and friendly. It would be helpful if themeals were priced so that one knew how much the dish (or the course) cost.
Very luxurious decor, good service, great HD tv, good food. They were unable to change some Moroccan money for smaller denominations. They also charged the room using the current euro exchange rate despite our booking confirmation with booking.com stating that we would pay 897 euros for 3 nights plus 3.50 euros pppn tax. We were only overcharged around £20 but felt there was a principle at stake. We complained without success.
One of the best hotels we've ever stayed in. Truly recommended.
The staff were very friendly and helpful. Hotel was clean and well situated.
Staff were friendly and pleasant. Gardens and pool area are well maintained. Room was clean.The hotel is of a pleasant design It wasn't clear that you have to make diect contact with the hotel in order to benefit from the free transfer from the airport (rather than just noting this on the booking form). So we paid for a taxi. The hotel is generally slightly run down and I the buffet meal in the evening very disappointing.
The beds were pretty comfy. Granted I was extremely tired from a very full day so I passed out quickly. And the bottled water was pretty cheap 25dhs. Close to the airport 5-10 min drive. DONT let the airport taxis try to charge you 200dhs!!! I fell for it because when I landed I wasn't sure if you could bargain with the taxis but you can. Them making you pay this much is one of the biggest scams. It should be around 50dhs. Firstly, weeks before my arrival I tried many times to get in contact with the hotel about their airport pick up service since I had selected it. I tried once a week for 4 weeks to tell them yet again I wanted it and my flight time. Not once did I ever get a reply. And when I arrived they were nowhere to be found. Their wifi was awful downstairs. Couldn't enjoy talking to my parents down by the pool when I've been gone for so long. Had to go upstairs to my room which was ok since the ac worked well just wish I had been able to be at the pool. When headed to the Medina the man behind the front desk gave really bad instructions that were not correct. Along the way I had to ask several locals who ended up getting me to the right spot - the hotel doesn't provide maps. When checking out a different man working the front desk demanded I owed 60+dhs for "other fees" with the hotel. I asked him to show me where and he couldn't find where. I showed him my receipt from Kayak that I owed 0 and he said I still did and I couldn't leave. Not sure if this was a scam but it ticked me off because if this was true, it wasn't not brought to my attention on Kayak nor when I checked in. I still have a weird feeling since he wasn't able to show me. When I asked the same man what the price was for the bus from Marrakech to Merzouga he kept insisting there wasn't such bus when I knew for a fact there was. He then gave me "directions" on how to walk to the bus station since I didn't want to take yet another scamming taxi. The directions he gave went in the complete opposite way when I double checked on Google Maps before exiting- since the other guys directions were off. Not happy with the staff at all.
Hidden additional fees that you must pay at the hotel
nothing special very bad reception service, we checked out 2 days earlier and they try to charge us until the end of the vacation without any reason nor written hotel rules (they told us that they have no written rules on the hotel policies), but after calling booking, booking resolved the issue, it took time but not because of booking, but because of the receptionists of the hotel took ages to get the fax and to give us the invoice of the check out. thanks Booking.com. Another issue is that on Friday and Saturday there is a club at the ground floor of the hotel and you can hear the musing and the woofer until they close the club (we were at the 4th floor). Breakfast nothing special. Concierge not giving detailed info.
Stayed with my Mum for a week and had a wonderful time. The hotel is a bit of a faded beauty, but we had everything we needed for a relaxing stay. The room had 2 double beds and the balcony with view over the pool was great. Super white clean sheets and towels. The swimming pool is superb, huge, very clean, loads of comfy sun loungers and huge parasols. Breakfast had a decent selection. The spa is lovely inside and the gym has new equipment. Small shop to buy water 5 mins walk. You can walk into town but it was so hot we took a taxi, never paying more than 30 dirhams, sometimes a caleche home for 40. The soft furnishings (curtians, carpets etc) are a little tired but it didn't detract from the comfort of the hotel. Nothing to do with the hotel but the taxi drivers outside are very cheeky, they can be a bit aggressive, will tell you that where you want to go is closed and suggest somewhere else (usually a shop) and try and charge you a fortune. Just be calm and repeat yourself till they "remember" it is open, we never paid more than 30 dh for any journey.
friendly staff comfortable hotel
Once cheked in everyone was friendly and tried to assist. Very clean and quiet. Check in took a very long time. (over 30 minutes to be attended to)- a bad way to start
The room was quite spacious, a triple room with two separated rooms.Nice staff. Good location. Buffet breakfast reasonable It is is 3 star hotel. The hotel lacked some maintenance. The room was not ready when we arrive at 3 p.m.