Marrakech hotell

Plus: The food was deliscious - the roof top terrace has to been seen - pictures don't do it justice

Minus: only niggle would be a lack of pool side space, but the hotel are more than willing to pull out extra loungers & make room for you - it really is a great hotel & staff

Plus: very nice and traditionally held hotel based in the Medina, so in the heart of historic Marrakech. If you want to be part of the traditional life yet with the comfort of 5 starts, top choice

Minus: Given the prices charged and the 5 star rating, much of the place leave a 'dated' impression. It needs an extensive overhaul to continue to justify these prices. Cleanliness also below par.

Plus: Delicious breakfast at the rooftop terrasse, smells of fresh roses and amazing architecture of the riads.

Minus: The spa area has a heavy smell of humidity, you have to reserve in advance the access to the sauna and steam bath.

Plus: Fantastic interior

Minus: All was very very nice

Plus: Personalen är helt fantastisk, löser allt och alla typer av problem. Allt ifrån sprucken resväska, uthoppat glas i läsglasögon, till jättebra bord på andra restauranger i Marrakech!! Har bara bra ...

Minus: Hade problem med AC:n det var allt

Plus: Everething is excellent . Nothing to complain ,Superb property . The Staff is the biguest advantage !

Plus: I really loved the staff here. From the moment I walked into the door they welcomed me and took care of all my arrangements including transport to another city and making whatever dish I decided I ...

Minus: Nothing. It was great

Plus: Excellent service. Amazing Riad in the Khasbar district. Pure luxury. Very fine breakfast with outstanding made to order dishes. Hamam - one of the best in Marrakech.

Plus: Old palace. Middle of the old town.

Plus: The roof top was amazing, everything about the place was amazing. The staff very helpful and pleasant.

Minus: There was nothing to dislike.

Plus: I feel safe and peaceful although outside has many vendors, motorcycles or schooters; this hotel is beyond beautiful; it requires to take time to explore every details.

Plus: Beautiful Riad. Every room is beautiful and spacious, fantastic bathrooms, great views, lovely robes and slippers, wonderful shampoos, etc. You feel appreciated and indulged in luxury. The location is perfect and one can walk everywhere.

Minus: Nothing. The perfect place

Plus: Friendly staff and good service, they made the difference.

Minus: TV did not really work.

Plus: The pool, the beds at the pool. The fact that they bring you towels at the pool and when they see you need a new one, they bring it without us even asking. The food was also great. I had one of the ...

Minus: The prices of the food and drinks are more European than Moroccan, if I have to find something to say ....

Plus: The staff. The rooms. The facilities. The atmosphere. Everything was perfect.

Plus: Spa, heated pool, clean rooms, friendly staff

Minus: Bathroom Towels, cocktails, food

Plus: The ambience Service Food

Plus: We stayed for 4 nights. Staff are very welcoming and are happy to help with anything you need. Beautiful grounds. Very clean and good facilities. Will definitely stay again.

Plus: the breakfast was wonderful, many choices and fresh fruit! Staff was super, helpful and very service minded. Pool area is great, really good for relaxing and a lovely and peaceful garden.

Plus: The location was great, nice and peaceful just outside of the city with a regular shuttle to take us in. The spa treatments were wonderful and the pool area is perfect for a chilled day in the sun. ...

Minus: The food was good (omelettes for breakfast in particular!) but the evening menu was not great value for money against comparable restaurants in the city.

Plus: Delicious breakfast, very quiet surrounding around 15 Minutes by car away from center.

Minus: Car shuttle organized by hotel was double the price of a regular taxi. Not willing to ask for a regular cab for transportation. Althouh there are free of charge transportation several times a day ...

Plus: Calmness, cleanliness, sunlight, hot water pool, meal, etc.

Plus: Ojojoj vad vi blev ompysslade! Helt otrolig servicenivå hos personalen. Underbart god frukost med färskpressad juice, varma croissanter och omelett på beställning mm. Middagen på kvällen kan ...

Minus: Hotellet ligger en bit utanför Marrakech 'in the middle of nowhere', men man har gratis taxi in till stan efter tidtabell, så det är inga stora problem. I receptionen kan man också få hjälp ...

Plus: Fint poolområde Bra spa Fina rum

Minus: Ingen höjdarmat i restaurangen

Plus: This place is great! The staff is so friendly, the property clean and very well looked after. We really enjoyed our stay!

Plus: We were made to feel very comfortable. Sometimes I felt the staff went above and beyond.

Minus: Had to walk a fair distance to get transport!

Plus: The breakfast is awnsome and they even pack it for me when i early check out at 530am.

Plus: Very good service! Really, expect nothing less than excellent attitudes from staff. Room was magnificent, very unique experience.

Minus: Breakfast wasn't very good, location was difficult to get to. Without google maps or any guidance from locals (which usually comes at a cost), next to impossible to find the riad.

Plus: This place is the perfect place to stay if you go to Marrakech. The staff is incredibly kind and the rooms are clean, comfortable and quiet.

Plus: This place is the perfect place to stay if you go to Marrakech. The staff is incredibly kind and the rooms are clean, comfortable and quiet.

Plus: Amazing riad with spacious rooms! It is easy to reach Medina from this location. Mohammed was more than helpful! Highly recommended!

Plus: My room was very comfortable, the staff very friendly and helpful. The premises in general was clean and well organised. The breakfast was lonely. I suggest to book their airport shuttle: it is ...

Plus: Very good value for money. Stayed in a central location in a traditional room and got authentic Moroccan experience. The staff were extremely friendly and helpful too.

Plus: Everything was so nice, clean and breakfast was perfect. One employee was so kind , but i forgot his name and I am so sorry for that because he was all the time at disposal.

Minus: Everything was perfect

Plus: Lugnt läge men nära till olika saker, skön säng, stort och luftigt rum, trevlig och hjälpsam personal.

Minus: Man får mycket till frukost men det mesta är sött och det är bara söta saker till bröden. Olika varianter på sylt och honung. Jag vill gärna ha ost, skinka, salami eller liknade till frukost. Gärna ...

Plus: Vi trivs där och känner att vi bor hos vår familje , personalen var jätte duktig och hjälpsam ( Marwan)

Plus: So peaceful to relax and is amazing around the pool. Great roof top terrace to see the skyline and laze around. Beautiful Moroccan decor and styling. Was exactly what we were after. Serve alcohol too ...

Minus: A minor thing but our room door didn't lock very well and our lock was changed without us knowing so we couldn't get in for a while.

Plus: The owner and staff are lovely. Food very good. Very tranquil a little oasis in the heart of the old city.

Minus: Avoid walking through the souks if you are feeling sensitive or tired!

Plus: It's a piece of paradise and very quiet but only a few minutes from the centre of things. Cecile is fantastic. Some friends have already booked. We'll be back.

Minus: Nothing!

Plus: The riad was an oasis of calm in the busy medina. Although we'd read lots of positive reviews, we didn't expect it to be so nice. Staff couldn't be more helpful and the food was delicious...

Plus: Nadid, Mohammed and the rest of the staff could not have been nicer or more helpful.. They made our stay so enjoyable. we had a very early flight out after 6 days and were concerned about getting to...

Plus: The serenity of the place is quite good. The proximity to the souks and big square (jamaa el fna) is good for tourists..we also liked the relaxing beds and seats on the roof top.

Minus: The conventional breakfast may need to be regularly changed so as to give variety to the tourists

Plus: Amazingky spacious luxury room. You can hear the distant roar of the street performers while relaxing on the roof terrace.

Plus: The staff was great and so friendly! Helped coordinate numerous trips and excursions that simplified everything. Would recommend it and return!

Minus: No complaints!

Plus: The architecture and service and hospitality

Plus: Great location a couple of minutes away from the main plaza. Everyday a nice breakfast served in the patio. An overall tidy and clean place.

Plus: Ett väldigt varmt & välkomnande bemötande från all personal som gav en personlig service & hög servicenivå. De pittoreskt & individuellt inredda rummen är fulla av charm. Vi kan varmt ...

Plus: Mycket trevlig och hjälpsam personal. God frukost. Underbar takterrass med härliga solsängar. Väldigt god trerätters kvällsmeny, kanske det godaste vi åt i Marrakech. Lätt att kommunicera via mail med...

Plus: Very helpful staff

Minus: Need to provide coffee and tea making facilities in rooms

Plus: The hotel, the staff and location are fantastic. Quiet, gracious room, I felt very safe at this hotel. I am glad that I spent my holiday here.

Plus: Staff. Room. View. Grounds. Convenience to Marrakech.

Minus: All excellent but for meal at rooftop restaurant. Limited menu and beef tajine awful. Use the hotel's other restaurants or go out.

Plus: Every staff was really kind. They provided their best services every time.

Minus: Nothing.

Plus: The rooms as well as the service are fantastic. The pool and garden area is splendid. Spa and indoor pool are fantastic.

Minus: Breakfast could be better (more choice and maybe more traditional Morrocan food?). The hotel lacks an (outside) bar for the evening.

Plus: the central position the concierge was really nice with us and his staff.

Minus: the food at the pool bar. a lot of noise in the mornings in the corridors. a lot of noise at the pool.

Plus: everything, beautiful suites and gardens.

Plus: Superb palatial reception area, and large swimming pool, set in well-landscaped grounds. Very spacious, comfortable bedrooms

Minus: Only one formal, Moroccan restaurant offer in the evening; so ate at the sister hotel, 3 minutes away, most nights

Plus: Huge and stunning room, decorated in Moroccan style.

Minus: Bed was quite hard.

Plus: Nice swimingpool and sauna center

Minus: First bad surprise was dirty bedcover. When I ask to replace it I was waiting for 1 hour for any reaction. First at all the reception manager on the night shift was impolite, very rude and he treated ...

Plus: Fantastisk service! Jätte trevlig personal. Många aktiviteter som ingick i priset, spa, gym med mera.

Plus: dior spa, frukosten. närheten till medinan, närheten till andra restauranger. poolområdet

Minus: endast en kvällsrestaurang med en något begränsad meny

Minus: The spa Hamam and massage was a terrible experience. Masseuse talking on on the phone during the massage did not create a very welcoming and relaxed environment. The treatment was also very over ...

Plus: This is the first review I've written for a stay, only because the experience was second to none. From beginning to end, the hotel staff did an incredible job making mine and my friend's ...

Minus: Wish I would've had more time there!

Plus: This is the first review I've written for a stay, only because the experience was second to none. From beginning to end, the hotel staff did an incredible job making mine and my friend's first time in Morocco a great experience. Shuttle was a breeze to set up to/from the airport, we were greeted with tea and cookies while our bags were brought up to the room, and we were able to switch rooms (upgrade) to two beds without an extra charge. Everything we needed was accommodated for, and even though it was a boutique hotel, it felt more like a personal bed and breakfast when it came to food. A table was set for us (waiting) on the GORGEOUS rooftop patio for breakfast and dinner, and the food, particularly breakfast (complementary), was perfect for a day spent exploring. The location was only a 5-10 minute walk to all the sights, situated between the market and the Gardens. I am still in disbelief at how much was provided for without even asking. No doubt, I will stay here again when back in Marrakech

Minus: I honestly can not think of anything. There was more I wish I could've taken advantage of, like the spa, etc. but that was due to the fact we weren't there long enough! Next time for sure though.

Plus: A lovely place with beautiful rooms, at a good location, very good breakfast and a very friendly and helpful staff. I can't reminder we gave such a positive review ever as we did now for Riad ...

Minus: No complaints what so ever.

Plus: Besides location in the proximity of the markets, I liked the unique style, decorations and easiness to walk back to the hotel after dark. Many other Riads are on streets that after dark are shady ...

Minus: Disappointingly, the breakfast is American/ Continental style. We stayed at other locations for the remainder of our trip and we have experienced Moroccan style breakfast and coffee. We visited...

Plus: Very friendly staff, excellent location. Upgrade was amazing, best room I've stayed in.

Minus: The pool isn't one you would swim in, it's pretty much in the lobby so you would just feel uncomfortable being in there.

Plus: The location of the riad is perfect. Staff very helpful and friendly! Breakfast was delicious and plenty!

Minus: There are two showers, but the second one doesn't drain. The water temperature of the shower changes from hot to cold every minute without being consistent.

Plus: We had an amazing stay at Riad Wow, the staff was super friendly and the room was clean and comfortable. We especially enjoyed the SPA, we had a spa treatment of 2 hours and it was amazing.

Minus: When we wanted to get some sleep at 11PM loud live music was still playing at the top floor. The hotel in general is noisy, but we really felt like staying a club instead of an hotel. Having a talk ...

Plus: That was out first time in Marroc, so we were a bit worrying since we did not know anything about the country we were going to. But from the very first moment of our arrival, we had everything sorted ...

Plus: Was a wonderful hotel, lovely staff, close to all the tourist sites. Great view of the mosque from the terrace. Pictures online just like the real thing. Lovely continental breakfast.

Minus: We stayed below the entertainment area/breakfast area - room 7 and every morning we were woken by breakfast being set up & one evening there was a singer playing on the terrace and it was ...

Plus: Läget. Peronalen.stora rum

Minus: Frkusten var inte bra. Magert och snålt. Det fanns inte vatten att dricka och när vi bad personalen om vatten så debiterade de oss för det!! Sedan pratade vi med chefen och fick vatten i ...

Plus: A little gem tucked away. The breakfast was nice, I liked that it varies every day. Perfect riad for a few nights or a week

Plus: The Riad looks great! Clean, spacious rooms, friendly staff.

Minus: The door opening up to the atrium is not soundproof enough. Noise from within the riad will reach you in your room, and if you're susceptible to this, this might annoy you.

Plus: Beautiful riad with fantastic staff and service. Food is great.

Plus: A lovely Riad, Staff were very friendly all we could want for a relaxing holiday.

Plus: The Staff were very friendly, helpful and accommodating. The breakfast was continental including traditional Moroccan pancakes which were great. The pool and courtyard was beautiful, traditional ...

Minus: The shower had mould in it. The location was average, to walk to the main square and market was a good 20 minutes through very busy and crowed streets.

Plus: Nice Riad in Marrakech. Lovely room, comfortable. Beautiful courtyard area with small pool that we used once. Breakfast included, could have been better but did the job! Coffee/tea / orange ...

Minus: Could have been slightly more interaction on arrival re Marrakech/hotel facilities/restaurant etc. Location was a bit far from the medina than I would have liked. Breakfast could have been a ...

Plus: The man with the beard at the front desk really sets the standard for the riad, very professional and experienced, fantastic riad overall, would stay again

Plus: jag älska allt bra tack

Minus: inge

Plus: Very nice patio with swimming pool.

Minus: Wifi was not working good, the same breakfast everyday, no fridge in the room, rather expensive food and drinks in a hotel. Riad is in not nice area even inside looks very good.

Plus: The drive up toward the hotel had a me a little worried of what kinda place this could be... But once we were inside it was like we had walked through to a whole new place. Such a chilled out hotel...

Minus: The area is the only downfall but we did feel perfectly safe walking late at night. Locals are really friendly. Not much to say about dislike at all

Plus: All was perfect!!

Plus: Helena es lo mejor Excelente servicio Ubicación Desayuno

Plus: Excellent! We travel extensively - and this is one of the best places we have ever seen. Beautiful property and wonderful service.

Plus: The concierge staff are very helpful

Plus: We never left the resort once we got there. Marrakech is sketchy AF. It is a luxurious hotel as I expected. Great food and drink. Beautiful grounds. Spa experience was excellent. Staff was ...

Minus: I wish Zest Bar had been open before sunset so I could have gotten a few pics. Also I wish I hadn't used Booking to book the first hellhole riad that I had to escape from and book Four Seasons on...

Plus: It was an amazing experience! The staff were very polite, friendly and helpful. The rooms, food, grounds... everything was more than perfect. The facilities were excellent (e.g. Restaurants, Pools). ...

Minus: Nothing.

Plus: Everything. It is without doubt the place to stay ANYWHERE in the world. The name Four Seasons is synonymous with quality and excellence. It really must be experienced to believe how amazing it really...

Minus: Prices of soft drinks and bar snacks / food.

Plus: We loved that the hotel really embraced the marocain personality in its atmosphere. Although we were in an international hotel, we sure still felt in marrakech and that was great. And we also loved...

Minus: Upon arrival, the welcome from the staff wasn't great. And we didnt have any explanation on where to find what around the hotel. We had to guess things a lot and the bedroom didn't have any ...

Plus: Excellent Four Seasons property located just outside the old city walls. The staff were excellent, the pool and spa were well maintained and taken care of, and the food was very good.

Minus: Not really a negative but be prepared to take taxi's everywhere. The staff will call for you and it's about a 50-100 dhr ride to the medina.

Plus: The staff, ambiance and breakfast

Minus: We were disappointed to be booked into a Resort Apartment away from the main Hotel but to be fair we were Accomodation in an alternative room in the main hotel within a short time. This was sincerely ...

Plus: THe hotel is nice clean the services is great location perfect location

Minus: Nothing important

Plus: Spa delen

Minus: Långsam och oprofessionell personal

Plus: Beautiful pool area! Gorgeous ammenities and common areas. Our room and the little touches were spectacular!

Plus: Staff is extra helpful and kind. They will do whatever they can to meet your needs. Food at the restaurant is very nice. The day we arrived, there was a (free) cocktail and the manager of the hotel (...

Minus: I would recommend the hotel to advise guests not to keep a 'seat' in the pool (which is not extra large) for the whole day while they are not there and to change used towels a bit more ...

Plus: Small boutique property in the Middle of the medina a perfect place to unwind and relax with the option to go outside and absorb the hustle and bustle of Marrakesh life . We had a lovely room and ...

Minus: The poolside area is lovely but small owing to the nature of the beautiful old trees that provide shade so doesn't provide sun all round the pool for those that like sun it but there's other ...

Plus: Although the hotel was full it didn't feel crowded. The gardens made the whole stay so relaxing and the staff were extremely kind and helpful. The food was delicious. We didn't like our first ...

Minus: The horrible artificial grass platform at the top of the pool and the pool area could do with more frequent cleaning due the birds

Plus: The overall look and feel of the hotel, it was fabulous. The staff were lovely and the food was amazing! We decided to eat dinner in the hotel one night instead of going out as we were tired...was ...

Minus: The service when trying to get a drink etc at the bar was very slow however that may have been due to Ramadan. It would be understandable that the staff were slower than usual. The immediate area when...

Minus: Restaurang service kunde varit snabbare och noggrannare

Plus: Den fantastiska trädgården.

Minus: Fågelbajset från de omkring flygande fåglarna

Plus: They have tortoises roaming the grounds!!

Plus: The attention to detail was amazing.? The service was perfect, the ambience and food were lovely

Plus: Oasis in the Medina. Very comfortable hotel

Minus: Very few sun loungers by the pool which got the sun.

Plus: The Les Jardin De La Medina is a peaceful paradise . A great place to relax and listen to bird songs through your bedroom window and by the pool. It has a lovely swimming pool , bar, restaurant, ...

Minus: Leaving . It is quite expensive but I pray for some good deals so I can go back and it is worth every penny then . Taxis are expensive and rip offs, so negotiate v hard .

Plus: Absolutely amazing! The staff was supurb, the location perfect & the decor amazing! Les Jardin definitely pays attention to detail, and they go above & beyond to insure their customers are treated like royalty!

Minus: That I only stayed a week! I loved everything about Les Jardin!

Plus: The staff was very friendly. The breakfast could be a lot better mor choices. At times the smell of sewer was bad in the room. But when I complained management sent someone to deodorize the room.

Minus: The smell of sewer at times My

Plus: It feels like a secret oasis away from the hustle and bustle

Minus: Nothing

Plus: Staff were very friendly. As people have mentioned an oasis within the heart of Marrakech! Definitely recommend a tour guide when venturing into the Souks, which the hotel can arrange.

Plus: The staff was wonderful, especially the head concierge who went out of his way to sort out my itinerary for the time I was there.

Plus: Beautiful grounds. Very friendly, helpful staff. Amazing breakfast

Minus: Leaking! ceiling in the bathroom, but only after it rained!

Plus: The hotel, the staff and location are fantastic. Quiet, gracious room, I felt very safe at this hotel. I am glad that I spent my holiday here.

Plus: The location .Staff great especially abdulatif and Sabah .the staff at breakfast.the garden

Minus: The old red carpet in the corridors.

Plus: Loved the Location but you should warn that there are huge numbers of steps to facilities. Great hotel gorgeous plantings two of the restaurants are first-rate but the French restaurant is terrible!

Minus: Steps and stairs poorly marked and the French restaurant

Plus: Lovely hotel. Great facilities. clean and central. very good.

Plus: Excellent location, right by the Medina with a great roof terrace.

Plus: Kanon läge nära till marknaden och torget

Minus: The staff was disorganized and dishonest. They strung us along for several hours about attempts to fix the AC in our room only to finally admit there was no AC in the hotel in February (despite being a warm and muggy night) after we confronted them with the fact that every room had its windows open.

Plus: Very western for foreigners and French in particular. concierge very friendly and helpful

Minus: The front desk staff is ok, not great; the charge to extend the checkout by 1 hr was 50 Euro, a ripoff and cost of breakfast at 27 Euro also a rippoff; I would stay at nearby RIADS THAT HAVE BETTER ...

Plus: We stayed in a 3 bed ryad which was beautiful and well maintained

Minus: A lot of ants in property

Plus: Very comfortable beds, very helpful staff

Minus: Pool and spa closed at 7 pm

Plus: It's a lovely hotel, great pool.

Minus: The only thing I didn't like was the awful smell on the halls (but, no smell inside the room, which was great) and the A/C functioning non-stop (we couldn't turn off but we could change ...

Plus: Beautiful property

Minus: The pool staff seemed a little less friendly than the rest of the hotel. Service was extremely poor poolside for drinks and food.

Plus: The location was nice, very good facilities and staff very friendly.

Plus: The room and the pool were wonderful. Close access to the main commercial shopping area.

Minus: The staff was not very friendly.

Plus: Excellent service and great staff. They really did whatever they could to make our stay a pleasant one

Minus: I could not think of anything!

Plus: The worst 5 star hotel i have ever stayed in. Old & dated, you can find better hotels for £50 per night locally, we moved out after 2 nights. Pool area was nice though.

Plus: There was a girl at reception in the name of Fatima she is very lovely and helpful with everything she will do anything she can for all guests

Plus: Väldigt trevlig, serviceinriktad personal. Högsta betyg till dem! Gångavstånd till det mesta i staden. Bra poolområde. Hotellet passade perfekt för oss som ville kombinera sol och bad med stad, kultur...

Minus: Frukosten var superdyr. 260 kr per person och dag. Vi valde därför att äta frukost på något av stadens caféer eller riader.

Plus: The atmosphere of this place its magical, many different spaces with moroccan style, modern rooms, and the terraces are so nice!! The staff it's amazing, they so gentle and helpful, they were ...

Minus: No tv in the room.towels are quite old.bed a bit unconfortable.you have to book your dinner.bad smell coming in within the medina.

Plus: Dinner and breakfast were good and the food fresh The swimming pool on the terrace

Minus: The facility is amazing but has a lot of modern style fornitures. I was looking for something traditional. Sofas and carpets were spotted with old stains A bad smell all around, in the living rooms ...

Plus: Amazing amazing amazing The lady who served us breakfast and snack she was really kind! My kids loved her! Ismael very friendly and helpful! We are very happy with this Riad. Thank you!

Plus: Very nice riad, with 3 pools and cozy rooms. Great experience!!! Great trade-off between quality and price.

Plus: Beautiful terrace and rooms. Very helpful and friendly staff

Plus: Breakfast was lovely with a wide variety

Plus: The traditionality was authentic. The rooftop Terrence was incredible, pictures don't do this road justice

Minus: Small details needed updating..was like amazing race trying to find location..but worth it

Plus: Great service, and beautiful Riad and terrace. Good location in the Medina which allows you to wonder the quiet streets into the main souks. Excellent dinner at the hotel.

Plus: Helpful staff, very hearty breakfast, wonderful terrace views - highly commended

Minus: Noisey traffic at times but that is Marrakech!!

Plus: We liked the service in generall, by the pool, in the reception, at the breakfast etc. The staff was so serviceminded and welcoming. The hotel itself is an artform! Beautiful property in so many ways...

Minus: If I have too point out something then I guess it would be the fact that the towels by the pool often ran out. They should make sure that they have enough extra towels for the guests that goes too the...

Plus: Nice swimming pool, very nice room, calm place and very good breakfast

Minus: small problem on check out, as cleaning team told I took a drink from minibar, which I didn't. needed to repeat I didn't took any drink for reception to trust on me, the guest.... this is not ...

Plus: 5stars hotel , all facilities like concierge , spa , cafe , swimming pools , Garden...etc. Complementary moroccan Atay and water inside rooms.

Minus: Nothing is negative.

Plus: Nice looking hotel with good breakfast.

Plus: Good space, comfortable beds, large bathrooms, decent breakfast buffet. Location is great. The bellman Ahmad was a great guy and remembered our names, car, and welcomed us warmly Everytime we walked ...

Minus: Quite a bit of dust in the room, lots of loud guests that would yell at night off their balconies. The service at the pool was non-existent, if you managed to get the attention of one waiter, you can ...

Plus: The hotel was great in every aspect. Comfort, cleanliness, friendliness of staff, provision of additional things like towels, toiletries, hair dryer and iron, etc. Staff were helpful and friendly. ...

Minus: There was nothing I didn't like.

Plus: Perfect

Plus: Location is perfect!!! Next to mall with many shops and restaurants. 5 mi drive to Medina.

Plus: The hotel itself was stunning. Beautiful lobby with artisan style furniture. Fantastic rooms with massive super king size beds, highly comfortable. Two spacious swimming pools with plentiful and ...

Minus: The staff could have been much more helpful. I can understand that people may have been tired in the heat, but some staff members were quite unhelpful. One of the night receptionists was quite rude ...

Plus: Pools were large, rooms very clean and modern. Breakfast buffet was very impressive.

Minus: Service at pool was slow, pool water was very cold.

Plus: Hotellet var fint med stora rum och sköna sängar. Mycket bra läge centralt nära sevärdheter. Fin pool. Utmärkt frukost.

Minus: Personal i reception var oerfaren och brydde sig inte alls om kunden, särskilt ett par kvinnliga unga receptionister som var dagtid. De var helt enkelt på fel plats! En manlig ansvarig (egyptier) ...

Plus: This is a nice hotel in a good location. Nice pool area and conveniently located. Comfy beds and nice rooms.

Minus: I was very upset about how I was treated initially when I turned up with a Moroccan friend. He was treated appallingly as a second class citizen. He essentially wasn't allowed in the hotel. Also I had to request a room change as the first one was so noisy from a nearby nightby nightclub.

Minus: The staff

Plus: Staff were friendly and helpful.

Minus: Despite having asked for a quiet room, we were given one over the delivery bay - night time deliveries metal rolled over concrete, followed by one adjacent to the restaurant terrace- canned music and ...

Plus: Breakfast very nice. Staff very friendly. I enjoyed the whole stay there with my family.

Plus: Easy to get to, friendly staff, room as OK size

Minus: Staff service was pretty sloppy at times. Room was pretty far away from reception

Plus: The pool

Minus: Staff and managment

Plus: Everything about that hotel

Minus: My room had a bad view

Plus: The swimming pool and the cleaniness, the staff at the shops were superb!

Minus: The reception staff, the swimming pool staff all arrogant and not efficient

Plus: Breakfast

Minus: Room. Reception. Cleaning. Beds. Toilet.

Plus: Nice view of the swimming pool

Minus: The room was not ready until 1500 local. Noisy room at night load music out side.

Plus: Location and view

Minus: Facilities

Plus: Hi the staff put in smoking room I don't like I like quite bcoz u have all different people therefore I ask for quite room they didn't give me not happy

Plus: The layout, facilities and the staff were all very pleasant and welcoming.

Minus: The location isn't perfect as it is closer to the new town (despite being a 30 minute walk from Jemal el fnaa (in a straight line)) but it genuinely isnt the worst thing and we quite enjoyed the ...

Minus: The experience at the front office is conparable with a 2 star hotel. The staff needs a retraining !!!

Minus: No wifi in room Staff were very very very slow to get drinks, food or speak to you at reception

Plus: I had a fantastic time in Marrakech and staying second time round. Went last year September for my mates 30th birthday so decided to take my sister and mum along for a well deserved 4 night break away...

Minus: Restaurant should have more options of food choice and should in English

Plus: Breakfasts was half decent

Minus: The ac and general attitude of the stand especially management

Plus: The staff was AMAZINGLY KIND, excellent service, the breakfast and dinners were AWESOME, the room was very spacious and the beds super comfortable, the bathroom very big and comfortable! Everything ...

Minus: Mmm everything was excellent!

Plus: The swimming pool although I didn't swim, the restaurant is good for the supper , wifi is good as well

Minus: The location near the train station but not good for the walking to the sightseeing.

Plus: Room was nice and big. Breakfast was expansive and delicious. We stayed here because we were getting late via train and it was right by the train station. We were not disappointed.

Minus: We had trouble getting the wifi to work really at all in our room.

Plus: Trevlig personal. Mycket bra städning. Bra sällskapsutrymmen.

Minus: Sängen var hård. Stort rum och badrum, men avställningsytor saknas. Poolen hade rent och klart vatten, men grön beväxning på vissa ställen - lite tveksam.

Plus: Mycket bra service och hygien,. Mycket god mat och bra läge...

Plus: Really nice staff, great location, great pool, delicious food and lovely rooms!

Minus: The matrasse was a little bit too hard

Plus: Prompt housekeeping, v friendly staff Kids village has animal

Minus: Repetition of food almost every day, e.g. Daily Chicken nugget and fries for lunch can be changed to pizza or fish fingers Toys in kids club are dated, incomplete and dusty. Swing is too high ...

Plus: The hotel is in a secluded area in the Palmerie section of Marrakech so away from the bustle of the city. The room has an alfresco area facing the garden and nearby pool

Minus: Selection of breakfast dishes are wanting so we did not avail

Plus: Nature .. calm ... exotic... good breakfast... walikng ...

Minus: Lebanese restaurant .tge food far from being lebanese ..

Plus: We loved the live food stations - sometimes lunch was even better than dinner!

Minus: In the adults only pool, there should be a bar that all inclusive guests can benefit from - ended up walking to the other pool constantly..

Plus: Overall the location is scenic, but it's easy to be scenic in Marrakesh

Minus: Staff messed up our reservation and payment,and wasn't apologetic-major hospitality fail. Locked some people out of their room by canceling the key cards. They never answered the phone at ...

Plus: The adult pool was a great place to relax. The breakfast was great

Minus: The service was slow and always took a while for the team to understand our requests.

Plus: Most of the staff were helpful, the staff at the pool were excellent, very attentive and great selection of healthy smoothies, juices, detox waters and light options. The adult only zen pool was great...

Minus: Rooms looked a bit tired, a couple of stains on the curtains and needed a freshen up with a lick of paint. Some of the staff were not as helpful - particularly one lady on reception. When we arrived ...

Plus: Fine service, excellent food and drinks

Plus: Not much really maybe the facilities available especially for children.

Minus: No attention to details you are a room number. Fit for clients who are use to all inclusive. It lacks the human touch and personalized service.

Plus: the stuff is friendly ... the location is exceptionnal

Minus: the swimming pull is a disaster, the room had an empty mini bar, the room is shady, the shades were dirty

Plus: Location

Minus: Nothing/ breakfast v good/ staff friendly

Minus: Service could've been a bit more snappy.

Plus: Love the hotel. Staff is great especially Hisham at pool and Sabrine GR. Great place

Plus: Very service minded personnel, wonderful and relaxing SPA and perfect Wi-Fi

Plus: Service

Minus: Spa

Minus: No complements uppon arrival .. house keeping items very poor and missing

Minus: Rooms are very dark, some facilities are not the cleanest... Balconies are tiny

Plus: Always a pleasure coming back to one of the best accomodations in Marrakech! Thank you Esma for the service. See you soon again guys.

Minus: NOTHING!

Plus: great service and attention to customers . staff is fantastic !

Plus: Läget!

Plus: The facilities were great...the room was super comfy and the pools were awesome..

Minus: The food was so expensive wasn't worth eating in especially breakfast was like 25 bucks a person..even after booking breakfast included with my reservation they told my mom she had to pay..Also apparently there was a high profile guest, some Saudi prince I suppose there and they diverted all the air-conditioning to his rooms...which is messed up...and not fair. I don't care if he's a prince were all humans and guests at the hotel...air conditioning should be for everyone!! Especially in a desert city! But other than that..the staff were supper attentive and professional.

Plus: They served free Moroccan wine at the dinner buffet and the wine Moghrabi was really good. The place clearly attracts families with young children.

Minus: None.

Plus: We liked everything it was excellent

Minus: When we went to the market a guide followed us and would not leave us until we gave him some money.

Plus: Hotel is large and gorgeous looking. The decor of the hotel and the rooms is good. Air conditioning was fabulous and the staff are friendly and polite. Food offering is wide ranging and varied I was ...

Minus: The drinks at the hotel. The cocktails are terrible so I wouldn't bother. The bar during the day is small and under staffed expect long waits. Its full of wasps and you only get drinks served in ...

Plus: The facilities were all of a very good standard the staff were very friendly and the food was excellent

Minus: The pool bar could do with a few more staff and a bit of a spruce up

Plus: We only liked the swimming pool and its surroundings

Minus: The rooms are not as expected. On reservation, it said 1 queen bed with 2 full beds for the kids. And of course, the room was small, they brought us an extra bed at the end of the day. The restaurant...

Plus: Swimming pools with slides for kids, evening entertainment superb:)

Plus: Very friendly staff! They take you and your luggage from the reception to your hotel room in a little golf cart. I booked a transfer from the Airport to the hotel (via booking.com) which i would ...

Minus: Don't drink the cocktails ;-) Quite a bit of paperwork...