Hotell i Houston nära Greenway/Upper Kirby

Minus: Personalen var inte alltid hjälpsam. Duschen var trasig

Minus: Wifi is an extra cost

Plus: Decent price. Good clean room.

Minus: Noise from the highway kept me up. $18 for self-parking seems steep for Houston. Dining options at the hotel were mediocre.

Plus: It was close to downtown and other places we needed to go to. Clean hotel. Gave us clean towels on the second day. Quiet.

Minus: No free breakfast and parking was $18 a night. No free wifi! Wifi was $13 a night.

Plus: Fire alarm went off from 1:30 to 2:44 in the morning, no one from Candlewood informed guests of what was going on, was it safe to return to rooms. Room wasn't clean when I went in and was informed it would not be serviced until after I left. Staff was clearly there for a paycheck only.

Plus: The staff was friendly, the location convenient for our needs. The rooms were clean and comfortable.

Minus: The rooms were a bit small and had an awkward recliner that was in the way.

Plus: Läget är bra, mycket bekvämt.

Minus: Den filt är inte mjuk på alla

Plus: The room was comfortable.

Minus: It was the first time we both stayed here. Out of all the places to stay in Houston we chose this place. What ruined our experience was that my new 2015 vehicle was vandalized in the self-parking garage. This ruined my whole experience and and impression of crown plaza. I reached out to a manager and she quickly pushed us to the valet staff. The manager was out of town so Eric just made me fill out an incident report. He stated the his manager Mr. Dillet would call me and till this day he still has not reached out to me. I had to call him consistently to get an answer. I've already spoken to him and I understand the outcome. It was just the way things were handled that makes never want to return to this place again.

Plus: I like the overall value in the cleanliness of the rooms

Minus: I didn't like the 50 dollar deposit per room because I reserved three rooms so that was an extra hundred and fifty dollars taken out of my account

Minus: The hotel can use a renovation in the rooms.

Minus: Elevators were extremely slow. Only 2 operating in peak hours. Smelled of unpleasant cleaning products.

Plus: Beautiful spacious room. Front desk staff was wonderful

Minus: Garage elevator broke and was out of order nearly two days during our stay.

Plus: Nice room, great bar/restaurant, little shop, parking garage, great value

Plus: To be honest there wasn't much I liked about the hotel and I have stayed there before.

Minus: This is my second stay at this hotel and I book it because it's fairly close to the Houston rodeo. You have to pay $9 for parking and I'm like you are really changing me for parking when I'm a guest at this hotel? No free continental breakfast really? Holiday Inn express has a great free breakfast. The sheets were seriously like 100 count plastic or something in case you wet the bed. The housekeeper entered my room 3 times starting at 7:30 to noon and we were trying to sleep. The front desk had gotten my reservations wrong and called my room at which time I explained to them we were staying 2 nights. Well I guess the front desk didnt believe me because they locked me out of my room. I had to go to the front desk and show them my reserverations. Terrible experience and quite frankly I dont think I'll be back.

Plus: Nothing about this hotel

Minus: That the rooms smelled awful so we switched rooms and there it was. The same smell. It smelled like heavy carpet smell. Turns out they were smoking in the room before we arrived. We were later told to heck out find a different hotel and leave. The staff weren't helpful at all since there was a big group checking in she didn't care about us

Plus: visible security in parking lot at night, friendliness at check in and check out, the hotel is on the interstate, but if your air conditioner fan is on, you don't hear the freeway noise

Minus: tv only had 24 channels and half of them were sports and news channels. bathtub very small. towels very scratchy. hardware in kitchen and bathroom (faucets and handles) were loose. seemed outdated. i think it's maybe priced $20 too high per night.

Plus: leaving was the best part of the stay

Minus: it was the dirtiest most filthy repulsive place I have ever stayed in 60 years. I would never stay there again and may not stay at another esa again. HORRIBLE place and the smell was just as bad. never again