Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Professionell och servicevänlig personal i reception och lobby. Läget mitt i city och ändå ingen störande ljudnivå Mycket bra frukost. Betald shuttle vid ankomst fungerade inte, men detta kompenserades vid avresan utan något tjafs. Något långsam servering i baren.
Ytterst vänlig och trevlig personal. Smidig in- och utcheckning. Uppvärmd pool och bastu värmde gott i ruskvädret. Trevligt litet gym. Bra frukost. Luktade falldeles för mycket parfym i rummet.
Bra mottagande, bla i form av transfer från flygplatsen till hotellet. Vi gillade den koloniala stilen på hotellet och sedan låg det också mkt centralt.
Läget. Servicen vid frukosten. Personalen hade inte gått på kurs om hur man serverar kaffe, de var slarviga och snabba vid fel tillfälle. Att jämföra med Sheraton låg personalen i Claridge lite sämre till.
Great location among the restaurants and bars of Palermo Left my glasses in the hotel room. An email to the hotel was not responded to.
The hotel is new and feels like it in the best ways. Crisp new sheets. Fluffy towels. Modern and colorful decker. And above all an extremely gracious staff who made it feel like home. Very friendly and kniwledgabel. I had initially only intended to sty for a week. I stayed for almost three. And was sorry to leave even then.
Best points: Fantastic Location, excellent fitness center and pool, very excellent service and friendly staff, great value overall Negatives: The bed was ready to be replaced, runny eggs at the buffet, room safe not working well
Convenience to shopping sighseeing restaurants, easily accessible to airport by taxi, helpful, courteous staff. Regency rooms were shabby, we were lucky to receive an upgrade which was excellent & above comments did not apply
The hotel was central in the city and this made sightseeing very easy The security was a constant worry. One of our friends had her camera bag snatched away and stolen in the reception area!
Great location and excellent service The pillows were really bad
the view from the room was great and the concierge very helpful
The mattress in our room could be replaced. It was like sleeping on a rolling slope of hills, basically it was lumpy. The breakfast was great the first day, however by the 5th day I was craving something else! Good selection of food, the scrambled eggs were runny. It's free so these are minor complaints. The hotel is right near the "obelisk." It's centrally located which makes it ideal. Quick cab rides to all the barrios.
The central location and the helpful staff at the reception desk.
Although overloaded by 3 ongoing conferences and crowds moving in and out of the hotel, the staff at reception was extremely kind and attentive. spa annd pool with outstanding views is worth a try. Service overall was very good. I stayed two nights, the first night I was assigned an old room with an old carpet, full of stains, extremely poor lighting, a bathtub with cracks and holes, a partly rotten cabinet. I thought of leaving the hotel. I spoke to the reception manager and for the second night I was moved to a room that was, simply, perfect. Make sure you request a renovated room! Anyway, why do they keep such old and unclean rooms?
lovely property, some of your staff (like bell boy) were friendly and nice. The timber etc was good. lovely property, but it needs desparate repair and upgrade. And your breakfast bar manager was unable to provide Soy Milk (for example). The bar closed 2 hours ahead of time. The room given earlier was too noisy. etc etc.
The hotel has a great glassed in rooftop pool/spa/gym with fantastic views of the city and the rooms are very nice as well. Most breakfasts were in the ballroom rather than thier more attractive restaurant to accomidate the large number of clients being shuttled to cruise lines.
The pool & buffet breakfast were amazing! It was a chilly day in Buenos Aires so the indoor heated pool was very nice and I definitely put that to use. It is modern and clean and I enjoyed the cabanas and complimentary fresh juice. The view from the pool deck is outstanding! I thoroughly enjoyed the buffet breakfast. They offered a wide assortment. Best breakfast I have had during my stay in Argentina. The rooms are large and the beds are large and comfortable. I slept very well. I enjoyed the spa tubs and the bathrooms are very chic! Only issue was the faucet...a little quirky at times but nothing major to complain about. I enjoyed the hardwood flooring and felt very safe in my hotel room. For a nice hotel like this one, they did not have hair dryers or converters. I would have been happy to pay for a converter if they offered one so it was a little annoying and a bit of a hassle to go out searching for one. I wasted about 45min of my time but eventually found one at a local market shop for very cheap.
Nice design, huge room, nice location, silence in the rooms, value for money, professional staff breakfast place is a bit messy
Clean, spacious, silent, modern, breakfast alright, staff overall good They did not clean my room and when I mentioned this at reception the day after, they did not seem to care much... Rooms are spacious but no facilities to seat down and work on computer for instance. There is enough space to allow that and I have the feeling they have more business travelers than they think.
Nice room in seemingly very safe area.Nice breakfast.
Trendy architecture in nice neighbourhood
The hotel is located in a special place of the city - Puerto Madero - close to good restaurants and parks.
Localization. Based on Puerto Madero with easy access to the hole city.
the room was huge and well equipated
Spacious rooms. Good location, next to shopping centre and underground stop. Swimming pool was closed.
great breakfast, location, room size, generaly very clean, jacuzzi. paying for internet, the dining room staff
It was listed as a 5-star hotel. Liked the online pictures. Not crazy about the location.
The Tango experience Staff should be able to communicate in English
Great breakfast, great staff, big and comfortable rooms, good location, walking distance to a lot of things if you like to stroll around, very clean. One of the biggest malls is just across the street. The price was unbelievably good! Really worth the money!
Free tango lasssons everynight and a fabulous breakfast buffet. Very clean , nice rooms and free internet. nice and helpful staff
The draw card for me was that the hotel was across the street from the Shopping Mall.We could not get the rooms that we booked because the hotel was full so we were upgraded to the Executive Suite which was totally amazing.The rooms are big and comfortable, warm as it was cold.The reception staff was very helpful with making arrangements for tours, taxi's etc. I would totally recommend this hotel to my friends, our stay was really pleasant and the food was very good. The trasport that we booked from the airport to the hotel was not sufficient for four ladies with lots of luggage, so we had to take two taxi's and spend more.The hotel staff could learn to speak more English.
It was very good
The food. The noise.
It was a great allround experience would go back without hesitation. Staff, food and location were impeccable. Exceptional value for money.
The design of the hotel and rooms had immediate impact on arrival. It is stunningly designed. Breakfast is gorgeous with a self-service buffet to suit all tastes and whims. Machine-made coffee was available from the waitress. A very small point- no self service hot beverages available at breakfast. Excellent coffee was freely available from the waitress but guests can't help themselves to hot drinks or a top-up.
Lovely hotel - Rooms excellent and public areas attractive. Walking distance to excellent restaurants and boutiques and staff brilliant. Nothing - it was wonderful
Friendly and hepfull staff Not at all..
Very friendly and helpful staff. Great hotel.
From the moment I walked in I was created with a enthusiastic hola. They showed me all the places to go and where very helpful in getting me there. Service was above and beyond expectations. Would have liked an iron and ironing board in the room. It is available upon request.
the reception and breakfast staff were very very nice and the location is great. the housekeeping needs improvement, specially for the price. The savery options at breakfast were kind of poor and the bar closes far too early
Staff, very helpful and friendly No
A great hotel in the best location of BA, just a couple min walk from all the best restaurants, bars, and disgners shops. Really great personnel at the reception desk. Beautiful place to relax after a day BA.
tone of the hotel; great buffet
The staff were really welcoming, friendly and helpful and our room was lovely
Great staff, extremely pleasant, and helpful. When I first arrived, they helped me with the taxi driver who was trying to rip me off. The staff gave great tips for restaurants, shopping and were really nice. The room was great. Jacuzzi in room was a nice touch.
The building was well kept and the staff was professional.The location of the hotel was ideal. We had visited the hotel 8 years ago and haddinner there and we decided to stay there this time. It lived up to our expectations.
1. Professional welcome and check-in 2. Large rooms 3. Charm and history of hotel 4. Location 5. Frontdesk staff 6. Proactive spa staff looking to accommodate schedules 1. Low energy lamps are ok, but they should choose to have a lightning that underlines the beauty of the hotel. Currently it's lightning is like in a hospital... 2. Breakfast area should be kept more tidier, when there are a lot of people. It was a bit messy.
High ceilings and elegant atmosphere from a time long ago.
Nice room, good food, excellent staff service. Internet connection poor.
The Plaza is a wonderful piece of Argentina's history. Excellent location in the heart of the shopping district. Wonderful, friendly, attentive personnel. Their recommendation for the restaurant 'Las Nazarenas' was one of our highlights, fabulous!!! It is a historic building, so there are some quirks, but in my opinion, well worth it. My only issue is that Wi-Fi should be included. However, it is for free in the lobby.
Excellent staff, Good Internet Faciliites and an excellent quality breakfast Nothing at all. Will choose everytime i am back in Buenos Aires
Good location, comfortable and clean.
The cost of the rate and the benefits are good. The breakfast is very good. The localization is very good too, next to the government house and 03 blocks from Florida. The amenities are poor, for example, no shower cap, even after my request.
near all action in the city
Original art throughout the hotel,beautiful rooms, great showers, and a full breakfast buffet made our stay pleasant. Professional staff helped us with reservations for dinner and a tango show, and were great to deal with. A small pool on the top of the building was too crowded to use.
It is very clean, comfortable, and the location is great. The only staff that speaks English is the front desk, so if you want room service, laundry, or anything fixed by maintenance, you have to call the front desk and hope they aren't busy.
excellent staff- very helpful with our trip travelling on from Beunos Aires
The new tower is quiet and modern. The lobby of he old tower is bigger and more luxurious but my understanding is the rooms are older although I never saw them. They seemed to have certain websites blocked since Internet was working fine but some sites would not work in the hotel. Very strange.
My fiance really enjoyed the continental breakfast. The room was a bit small but the location is just half a block from countless historical landmarks and the subte.
People were very pleasant and helpful. Room was big and confortable The bathroom! Quite below standard
The close proximity to local amenities and metro system
Great botique hotel. only one computer with internet access
Great facility. The rooms are spacious and very clean. The interior is trendy and welcoming. Lovely relatively quiet neighborhood. Staff was helpful and booked many tours and reservations for us. I think the facility itself is much nicer than any other place I stayed in Argentina. For the price it is a great deal. Several blocks from metro system, a bit of work to get into some of the touristy parts of the city.
Overall atmosphere and decore of the building. (What wasnt underconstruction) Was not advised that half of the hotel was under contsruction at the time. Upon first entering the room there was a staff matanience man fixing the shower.
Excellent staff, fantastic location, clean, great design, quiet, relaxing and overall really great. Breakfast gets boring but the area is filled with fantastic places - the hotel offers a quick coffee/tea fix in the morning. Look for indulgence outside.
Excellent service, comfortable beds, big and clean rooms, great location. Would definitely recommend it. Not applicable
Service at hotel, employees are very helpful.
Room, staff, location.
minimalism designed clean and spacious room, located in a great neighborhood with restaurants nearby. also very close to the center of the Palermo's night life center. The AC was a bit small for the room, so takes some time to heat up the room in a cold July day.
location no public areas... other than the breakfast lounch