Close access to interesting part of Venic(Ghetto). Colourful area. Easy to access central Venice
Reception staff were friendly and informative, which helped me feel comfortable about getting to the airport next day. Breakfast staff were friendly and helpful. The location was good for seeing Ioannina. The reception and dining room were comfortable and attractive. The shower head had to be held in the hand, couldn't be hung up - but this is often so in Greece. It would have been better if there had been a list of things room service could provide. But these are minor points.
Nothing. Dirty and used carpets. Should be classified as a budget hotel not intermediary as published.
Excellent English speaking staff Rooms smell of smoke
Staff was nice and helpful whenever needed in small but useful things, such as helping us find our way around the town, finding a good restaurant, etc. Room and bathroom were a bit minimalistic.
I was only at the hotel for a few hours to sleep. The staff was friendly and the room was clean and comfortable. I would stay there again.
I like the behaviour of the reception staff and the cleaners as well At six o'clock in the afternoon somebody knocked our room's door and they told us if we want coffee but we did not open the door because nobody informed us that they will offer us coffee in our room at this time.
The location and free parking was ok The staff did not speak good English , ok for a 3 star hotel only
Very clean and quiet. Staff pleasant and helpful. it would have been nice to have some furniture on the balcony.
confortable rooms, good breakfast a smile from staff would be nice
it was convenice to our needs we travled in greece and it was on our way wireless interneat
Location. Quiet location but only 5 minutes drive from the city of Ioannina. Had a spetacular view of the lake.
It was in a remote location away from the city of Ioannina yet close enough to the cave of Perama and the city if you have car. Very stylish rooms and common areas. The quality of the breakfast was excellent. The staff could be friendlier and warmer. Although stylish the post modern design is cold and unwelcoming. Price/value relation can definitely improve.
the view on the lake was amazing. comfortable room and very friendly staff.
My husband and I toured Greece for 3 weeks and stayed in 5 different hotels.....if we must compare on a scale of one to ten this pace ranked a solid bonus score of a plus ten and above. We had problems with our rental car...they took care of it, our flight did not go as scheduled...again they took care of it, these were not their concern....but they took care of it just the same. This is the most well rounded establishment I have ever seen, they feed us well, give us care and assistance beyond, our rooms were nice and clean, as well as great internet reception. Though we went without our children we were touched to witness children there that were quests...I thought they were family membersof the owners or staff. We left feeling like family No. I need more space to let Americans know that this is a place they should not pass if it is anywhere near their travel destinations!!!!
Free parking, within walking distance from the old city.
I did a review of the hotel on epinions.com. Personnel were courteous and proficient. The hotel is well run and the hotel's parking was a major plus in a congested city. Lack of soundproofing, a very substandard breakfast, difficulty of getting there were key annoyances. The practice of keeping the air conditioning remotes at the front desk seemed a little strange and inconvenient. The main problem is that this is a very dreary town. The only sign we saw to the hotel's parking was pointing the wrong way down a one way street.
A good location and an adequate hotel with respect to rooms. There was also free parking which is a plus. The staff was not helpful and seemed annoyed to have questions asked. We nicknamed the main clerk "Mr Grumpy". We had had such helpful hotel staff in our other hotels in Greece that this was surprising.
Fabulous people. We met Mr and Mrs Boss on several occasions, mixing with customers and friends. Both of them only interested in our ease. And the staff, including what we thought was the taciturn one, couldn't offer enough good advice to improve our holiday. Note that Greece still allows smoking in public places, including the hotel bar -- which is open to the restaurant -- if this bothers you. (Oct '10)
Good staff service, good location in the city which allows for walking. The center is just a few minutes walk. No wireless internet on room floors, not good soundproofing in the rooms.
The Bar Poor Breacfast
Being in the centre of Ionnina with a space to park was great.
Central location, free private parking, acceptable breakfast Bad sound proofing; towels and sheets smelled cigarette; guests were allowed to smoke in the breakfast room, right next to buffet
The staff were very good. The owner/manager was very approachable and freindly and I felt that the staff took pride in their performance. They were very helpful. The hotel was clean, affordable, and the facilities were good for the price. No complaints. I have stayed in places at lot worse and paid a lot more. It was a good hotel.
The swimming pool is a plus. Good wifi. Helpful, friendly staff. Secured parking lot. Good breakfast, though you can't choose what you get. You will need a car to get to the city center - otherwise, it's a long walk. Cheap fittings in the room. Poor sound insulation. More attention to details would add value to this family hotel, as the location is far from being great.
Best service and best value for money ever!The staff there and rooms are fantastic!!Thank you!!
the room was great and quiet , the spa very good althougth the prices were high!the lobby was fantastic..
Besides the excellent condition of the rooms and the incredible breakfast buffet, this hotel's great advantage is that it is within walking distance from the lake where all the bars and restaurants are and the tourist shops. The staff was really polite, the mattress was just about right and the comforting level was really high. One thing I would improve is the swimming pool. This hotel is basically for business meetings but still the pool area and the landscape could be a little more interesting for the other type of guests and for kids too.
very good breakfast, perfect and clean room, polite staff, excellent room service. parking the car was a problem, as there were little places for the hotel size
The room's facilities were remarkable, so was its decoration. The hotel gave the chance for a down-town walk thanks to its location. The breakfast was perfect. The extra charge for using the pool.
Rich breakfast buffet with freshly squeezed orange juice. Very well-decorated and comfortable rooms. Sense of luxury in the lobby. Convenient location. The swimming pool not very exciting and the pool facilities poor. Hotel bar prices too high. Reception staff could smile a bit more.
Friendly staff. Excellent service, Very comfortable room. Superb cleanliness. Very relaxing! - Excellent choice of spa treatments.
a gratifying experience we needed the most
The opening times of spa and gym were different than in the brochure in my room, thus I did not have time to go to gym (as it closed earlier).
Nice and cosy - comfortable -good location - spa in the hotel -excellent breakfast
Mycket trevlig personal, både i reception och övrig personal. Alltid tillmötesgående och serviceminded. Poolområdet var bra och även hör trevlig personal. Frukosten väl tilltagen med allt vad man kunde önska sig. Gärna ett gym, det hade förhöjt värdet ytterligare på hotellet. Även motion är viktigt för alla åldersgrupper. Det sämsta är hotellets läge, lite för långt från centrum av Ioannina.
Toppenhotell, bra rum (vi blev uppgraderade) bra frukost, häftig arkitektur, mycket serviceinriktad personal
Excellent food, nice decoration, very friendly staff, beautiful nature.
Great location, very beautiful building, very nice and clean rooms. no
Beautiful scenery, nice comfortable room, very hospitable people.
Very nice 300 years old stone house with interior designed by an architect, with wonderful furniture. Beautiful location. Tennis court available. Excellent breakfast. All the staff present in the hotel (probably the owners?) do not speak any english. The hotel is very difficult to find if not coming from Ioannina. There are no restaurant in the neighborhood. We would not classify this hotel as a 5 star hotel. No drinks in the room/fridge and no coffee facilities.
The Varirty of choise, the quality and the service at the restaurant was second to none.
Everything was perfect. Just amazing! Staff, services, qualities. One of the most wonderful places I have been in my life. Recomended!. Everything was perfect.
View from the room was beautiful. Staff were very friendly. We were woken up by the dogs (belonging to the hotel) 3 times early in the morning. The hotel is quite far from Ioannina and the road to get to the hotel contains quite a few S bends. Nice location but the price is a bit expensive considering how far you are from the city.
Good view when the clouds lifted enough for us to see it. Getting to the hotel is very difficult - virtually straight up a mountain with tiny road with very sharp bends. We had to have a worker at the hotel drive our car up the last part. No food served the night we were there which we were not told of when we checked in. It would have been a walk down the steep hill and, worse yet, back up again to eat at the nearest taverna. Had to make do with snacks we had with us. Had a room with a fireplace but no wood to make a fire which would have been welcome on a cold rainy night. Indifferent welcome. Greeted in the morning by the proprietor in his pajamas. He drove our car down past the first s bend but then we were left to ourselves to get the rest of the way down the frightening road.
cozy, clean and friendly
According to their website this hotel has 4 stars. I really don't understand how they got their 4 stars... The room was spacious, but the bed was terrible and the appliances in the bathroom were outdated and rusty. We didn't have hot water until about 18.00 at night and to have a good shower you had to hold the shower head in one hand and wash yourself with the other. The balcony was so small that you couldn't be on it with two people. The surroundings are very nice, but I'm glad we just stayed here for 1 night, because it would get boring very quick. If you just want to see nature and don't mind getting in your car to get dinner, this place could be OK, but eventhough it is overpriced.
The hotel has a very nice view to the lake and the mountains from the balcony, comfortable room and bed, helpful staff, excellent breakfast, a spacious parking area, easy to reach. The design is a bit dark so they have to add some light to the room.
Good aesthetics. The rooms were too small. The price is too high for such a hotel.
Hotel is nice, maintained and clean and staff is helpful and polite and they also speak English. Provided services are in good level.
very clean and comfortable rooms. Great price. Didn't seem to have a bar or restaurant open. No business computer center. Needs radio in room.
A non-smoking room that was actually smoke-free; hard to find in Greece. Lavish breakfast. Nicely appointed room. Professional, polite and helpful staff. Convenient location The beds could be of higher quality. we changed rooms due to a sagging mattress. Room we stayed in after was OK