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Hotel is nice, maintained and clean and staff is helpful and polite and they also speak English. Provided services are in good level.
The hotel has a very nice view to the lake and the mountains from the balcony, comfortable room and bed, helpful staff, excellent breakfast, a spacious parking area, easy to reach. The design is a bit dark so they have to add some light to the room.
very clean and comfortable rooms. Great price. Didn't seem to have a bar or restaurant open. No business computer center. Needs radio in room.
A non-smoking room that was actually smoke-free; hard to find in Greece. Lavish breakfast. Nicely appointed room. Professional, polite and helpful staff. Convenient location The beds could be of higher quality. we changed rooms due to a sagging mattress. Room we stayed in after was OK
Good aesthetics. The rooms were too small. The price is too high for such a hotel.
Mycket trevlig personal, både i reception och övrig personal. Alltid tillmötesgående och serviceminded. Poolområdet var bra och även hör trevlig personal. Frukosten väl tilltagen med allt vad man kunde önska sig. Gärna ett gym, det hade förhöjt värdet ytterligare på hotellet. Även motion är viktigt för alla åldersgrupper. Det sämsta är hotellets läge, lite för långt från centrum av Ioannina.
Toppenhotell, bra rum (vi blev uppgraderade) bra frukost, häftig arkitektur, mycket serviceinriktad personal
Nice and cosy - comfortable -good location - spa in the hotel -excellent breakfast
Friendly staff. Excellent service, Very comfortable room. Superb cleanliness. Very relaxing! - Excellent choice of spa treatments.
Besides the excellent condition of the rooms and the incredible breakfast buffet, this hotel's great advantage is that it is within walking distance from the lake where all the bars and restaurants are and the tourist shops. The staff was really polite, the mattress was just about right and the comforting level was really high. One thing I would improve is the swimming pool. This hotel is basically for business meetings but still the pool area and the landscape could be a little more interesting for the other type of guests and for kids too.
The opening times of spa and gym were different than in the brochure in my room, thus I did not have time to go to gym (as it closed earlier).
The room's facilities were remarkable, so was its decoration. The hotel gave the chance for a down-town walk thanks to its location. The breakfast was perfect. The extra charge for using the pool.
a gratifying experience we needed the most
Rich breakfast buffet with freshly squeezed orange juice. Very well-decorated and comfortable rooms. Sense of luxury in the lobby. Convenient location. The swimming pool not very exciting and the pool facilities poor. Hotel bar prices too high. Reception staff could smile a bit more.
very good breakfast, perfect and clean room, polite staff, excellent room service. parking the car was a problem, as there were little places for the hotel size
the room was great and quiet , the spa very good althougth the prices were high!the lobby was fantastic..
The Varirty of choise, the quality and the service at the restaurant was second to none.
Everything was perfect. Just amazing! Staff, services, qualities. One of the most wonderful places I have been in my life. Recomended!. Everything was perfect.
Great location, very beautiful building, very nice and clean rooms. no
Beautiful scenery, nice comfortable room, very hospitable people.
Very nice 300 years old stone house with interior designed by an architect, with wonderful furniture. Beautiful location. Tennis court available. Excellent breakfast. All the staff present in the hotel (probably the owners?) do not speak any english. The hotel is very difficult to find if not coming from Ioannina. There are no restaurant in the neighborhood. We would not classify this hotel as a 5 star hotel. No drinks in the room/fridge and no coffee facilities.
Excellent food, nice decoration, very friendly staff, beautiful nature.
Staff was nice and helpful whenever needed in small but useful things, such as helping us find our way around the town, finding a good restaurant, etc. Room and bathroom were a bit minimalistic.
Very clean and quiet. Staff pleasant and helpful. it would have been nice to have some furniture on the balcony.
Excellent English speaking staff Rooms smell of smoke
Reception staff were friendly and informative, which helped me feel comfortable about getting to the airport next day. Breakfast staff were friendly and helpful. The location was good for seeing Ioannina. The reception and dining room were comfortable and attractive. The shower head had to be held in the hand, couldn't be hung up - but this is often so in Greece. It would have been better if there had been a list of things room service could provide. But these are minor points.
Nothing. Dirty and used carpets. Should be classified as a budget hotel not intermediary as published.
confortable rooms, good breakfast a smile from staff would be nice
Close access to interesting part of Venic(Ghetto). Colourful area. Easy to access central Venice
The location and free parking was ok The staff did not speak good English , ok for a 3 star hotel only
I was only at the hotel for a few hours to sleep. The staff was friendly and the room was clean and comfortable. I would stay there again.
I like the behaviour of the reception staff and the cleaners as well At six o'clock in the afternoon somebody knocked our room's door and they told us if we want coffee but we did not open the door because nobody informed us that they will offer us coffee in our room at this time.
Fabulous people. We met Mr and Mrs Boss on several occasions, mixing with customers and friends. Both of them only interested in our ease. And the staff, including what we thought was the taciturn one, couldn't offer enough good advice to improve our holiday. Note that Greece still allows smoking in public places, including the hotel bar -- which is open to the restaurant -- if this bothers you. (Oct '10)
I did a review of the hotel on epinions.com. Personnel were courteous and proficient. The hotel is well run and the hotel's parking was a major plus in a congested city. Lack of soundproofing, a very substandard breakfast, difficulty of getting there were key annoyances. The practice of keeping the air conditioning remotes at the front desk seemed a little strange and inconvenient. The main problem is that this is a very dreary town. The only sign we saw to the hotel's parking was pointing the wrong way down a one way street.
The Bar Poor Breacfast
Free parking, within walking distance from the old city.
Being in the centre of Ionnina with a space to park was great.
Good staff service, good location in the city which allows for walking. The center is just a few minutes walk. No wireless internet on room floors, not good soundproofing in the rooms.
A good location and an adequate hotel with respect to rooms. There was also free parking which is a plus. The staff was not helpful and seemed annoyed to have questions asked. We nicknamed the main clerk "Mr Grumpy". We had had such helpful hotel staff in our other hotels in Greece that this was surprising.
Central location, free private parking, acceptable breakfast Bad sound proofing; towels and sheets smelled cigarette; guests were allowed to smoke in the breakfast room, right next to buffet
The staff were very good. The owner/manager was very approachable and freindly and I felt that the staff took pride in their performance. They were very helpful. The hotel was clean, affordable, and the facilities were good for the price. No complaints. I have stayed in places at lot worse and paid a lot more. It was a good hotel.