Very clean, very close to railway station, breakfast was excellent although quite expensive. Reception was very slow, and sometimes unmanned, no acknowledgement when queuing. Pillows were awkward - one was insufficient, two were too much. Also no extra pillows available in room, and locating one extra each for us seemed to be a little much for the receptionist.
The staff was friendly. The place of the hotel is great. Easy to reach the city center and the train station. There is only one problem that I face in Ibis hotels. Please change the pillows. They are not ergonomic. Every morning I have pain in my neck.
The location was ideal for me the staff were very friendly and the room was clean and modern with good bathroom facilities I could not find fault with the hotel
Close to Tram and railways station, Zoo. Cleany Some noise between the room
location convinient, quiet also it's on the main-train-station, very friendly staff, good connection to all busines and shopping locations Entance looks a bit to cool
Good clen and modern hotel fine for business purposes, dont' let the railway location put you off. attitude of receptionist as someone else charged something to my room and when I pointed itout to the receptionist her attitude was poor aboutthe situation.
We booked the hotel as a stop off for us en-route to Austria (driving). We were very impressed with the cleanliness, wonderful staff and excellent breakfast. In addition the secure parking was a real bonus. No
The hotel is conveniently located for those traveling by train. The rooms are rationally, nicely equipped and very well insulated (noise of the many tramways). Excellent breakfast. Reception staff not very well formed for this job, and asking for advance payment is neither courteous nor efficient, because extra charges are to be payed anyway at the end of the stay.
It´s a Brand New or re-decorated hotel, design, cleanliness, everything related the building was fantastic. Staff was great. Recommended 100%. Breakfast buffet like a 5* hotel. No
Excellent balance price/quality; everything which one needed was there; good location near railway station; quiet and well-organized
quite close to Bahnhof old and small; needs renovation
Close to central station (2 stops) and city centre (3-4 stops), tram stop 5-10 minutes walk, friendly staff, quiet location, reasonable prices, near swimming and spa facilities. Small room (although I believe large are available), washbasin and shower in room (toilet ensuite but separate), walls not very thick (although no noisy neighbours).
Close transport links (tram service) Central city location Quiet area Value for money None
Price is great.
The staff who know >English is not enough, sometimes, it was hard to communicate. But, even in that condition they tried to help.
Location is good. Price is good...
they have an elevator, rooms are cozy internet is turned off from 2 am till 6 am
Convenient with good price and nice size room with free water bottle poor shower
Very cosy, friendly atmosphere, excellent breakfast position
Typical clean but basic German hotel. Flexibility about late arrival time was appreciated by this business traveller.
The hotel is located slightly outside the centre of Karlsruhe, but there is a bus stop outside the hotel and the bus goes into town regularly and takes 19 minutes. It is outside of the "green sticker" zone, so no need to get one unless you drive into the centre of Karlsruhe. The hotel has what looks like a popular bar (it was closed the night we stayed there) with a large beer garden. There are lovely walks around - you can walk to the centre of town in about 40 mins - and there are many playgrounds and beergardens along the walks.
Internet for nothing and nearly is the tram and xou can drive in down town of Karlsruhe
friendly staff, relaxed atmosphere, easy to reach from highway, great breakfast, clean, nice "bier garten"
restaurant food was good
The place is spacy and cosy. Breakfast. A lot of things, but not very good quality.
Convenient for our personal use, although, not quite in town. It suited our purpose as we have a car. It is close to the train line and very, very noisy at night when the trains go past the hotel.
Very friendly staff
Room comfortable, plenty of shops and restaurants close to hotel. Internet connection actually worked properly. Tea and coffee making facilities in room, but no cups. Ended up drinking tea from a beer glass.
Although they have Cafe/Restaurant, it is open in only breakfast time. On th other hand, there is no loby or a place to wait for room cleaning i̇f you arrive earlier. There is No loby to wait in a warm place.
The hotel has good instalations for a short or longer stay (cozy apartment with good bath, refrigerator, kichen), a desk with internet if you have to work, good breakfast.
it was clean and friendly service
The arrangements in the appartment were very nice
Everything! I was really impressed!
second room I got, staff First I got unconfortable and old room (on 2 floors) without kitchen so the price should not be the same as for the dubble room I actually booked and moved into.
The breakfast was actually nice and if you pay for the parking you will never have to figure out where to park.
great two floor apartment with kitchen...across the street from internet cafe...bed very nice
Fantastic personel - always smiling, always helpful, great breakfast, great location! Nothing to complain!
The room is large and clean. Specially, the dinner in the restaurant was very delicious!
The Hotel Rio is conveniently located for visiting the city center and for visiting other surrounding places (20 minutes from BadenBaden and 30 minutes from Heildelberg). We stayed in the new building and our room big, comfortable and clean. The bathroom was fantastic with a massive walking-in shower. the hotel staff was very friendly and helpful. Every morning we enjoyed a delicious and abundant breakfast. Good price for parking the car,
Cleanliness of the room, design of the bathroom I would not rate this as a four star hotel. The lobby looks very dated, there are hardly any additional services (e.g. no pool, no fitness, hotel bar closes at midnight), and if you're there in summer prepare for a hot and steaming night. Both the main hotel and the dependence opposite the street are very hot and do not feature airconditioning.
its close proximity to the tram network. Easy to walk into the city centre. Close to place of work
Close to Karlsruhe town center. Smell of cigarette smoke (room was above hotel entrance where the smoking guests gather around the installed ashtray).
Good bedroom, modern, well equipped, decent size. Helpful, friendly staff. Good breakfast in spacious dining room. We did not eat at the Hotel but receptionist happily recommended an excellent restaurant a short walk from the Hotel.
Friendly and efficient staff, nice atmosphere at the hotel, dinner in the restaurant was delicious and breakfast also good
Courteous and helpful staff
good hotel and breakfast for one night with good prices and free internet. had to insist to have indoor parking (although it was empty). keep asking if outdoor parking is full
excellent hotel, very clean, very big room, new decoration, free spce for car parking.
The room and cleanliness was superior. Good WC standards and well supplied. There is a restaurant that is part of the hotel (to one side of the lobby). It served poor quality food and there was hair in the noodle dish I ordered.
Clean Close to supermarket, has fridge and hotplates in room Very noisy kids running around corridors late into the night Breakfast much too expensive
Free WiFi in the lobby, small kitchenette in the room, helpful staff, ample parking space, proximity to a discount supermarket.
Very comfortable Hotel, recommended for a stopover on long journeys. Very safe and secure garage.
A functional hotel with pleasant staff conveniently located for FZK Research Institute or city. Good value and nice Chinese Restaurant next door.
The good attached Chinese restaurant. The cost of the breakfast and air conditioning would heve made it more comfortable.
the price is very good no
Perfect behavior of the staff, good position of the hotel in Karlsruhe.
The proximity to the city centre. The room was dirty and very old furnished.
Nice garden, quiet location, close to park, zoo and train station There was no full English Breakfast available, i.e. bacon, beans, mushrooms etc
Breakfast was good The rooms smelt very smokey
I liked the central location very much. The Hotel is close to the Train station, the Zoo a Park and the Congress Center. I had a single room, but even then the bed could have been a little bigger!
Of all the hotels I stay in the Eden is my favourite, especially in summer when breakfast is in the garden! Rooms are very comfortable and clean and the hotel is well positioned for the staion, city centre, beer garden with excellent food just round the corner and it's very quiet! As the advertising says a real oasis in the city. 100% recommended. That I did not have time to stay longer!
We only stayed overnight, but we found the hotel comfortable, pleasant, and close enough to the Bahnhof since we had an early morning train
The room was a very good size, covered parking was handy and the location was excellent. Room was a bit spartan. Needed tea and coffee facilities, a fridge and air-conditioning. The bathroom needed a extraction fan to take away any smells and reduce the temperature.
The room was fairly clean. Internet access and breakfast were rather expensive
Very convenient for station.
Ett bra mellanklasshotell,bra frukost ingen klimatanläggning
Gratis trådlöst internet. Bästa frukostbuffén. Bra sängar och rymligt rum trots att vi boddde i ett fyrbäddsrum. Bra kundbemötande och service.Gratis fika i lobbyn. Mycket bra att det fanns garage att hyr till bilen. Nej, allt var bra
otroligt bra service och hjälpsamhet. glömd sak på hotellrummet ska skickas till sverige!! :) ingenting
Riklig frukost. Mycket tyst och lugnt läge! Ordningen. Parkeringsmöjligheterna var inte bra.
Frukosten var utomordentlig och personalen vändlig.Tyst läge (ingen trafik) Rummet behövde renovering. Ljud från korridoren och näraliggande rum.
Customer Service Pillows
Friendly service and flexible. The desert was great, food good but rather too salty. While I understand they were renovating it, the tidiness was less acceptable.
The staff were very friendly and helpful,and the breakfasts were excellent.
My room was comfortable and the bathroom was large by European standards. It was very clean. The breakfast buffet was great, the staff helpful and the free internet in the restaurant was a nice touch. The kitsch decorations and alpine theme were fun! Although a few tram stops out of town (but right near a tram station), this hotel was a good base for exploring Karlsruhe and the surrounding area. The credit card machine was broken so all guests had to pay cash. Hopefully they have fixed that now. Also, there is no air conditioning, only heating and fans.
On our arrival at 10.30PM they had already given away our reservation (2 rooms). We were asked to choose another hotel. They lied in our face about reservation conditions. After 5min discussion they finally allowed us to check-in. Nice way to start our stay...
Everthing was fine Nothing really, no English spoken of course.
The woman at the reception had terrible manners. She woke me up in the middle of the night to tell me that I need to pay for one more person in the room. I told her OK I'll do it in the morning, But NO she said "Right now!". So I've been to a lot of hotels but never woken up in the middle of the night by a bad mannered angry woman.
the quality of the room is quite fair seeing the price paid The comfort of some room may be lower than some persons expectations, but it was well enough for me
Well run Hotel, Rooms quite large, parking 4 Euro per night No tea/coffee facility in room
Close access to and from highway. Inexpensive parking garage available. Staff deserves to work someplace better. Noisy (busy intersection outside), hotel in need of renovation, not very clean generally, urine stench in bathroom was unacceptable.
I found the reception staff helpful. They spoke good English and were happy to be flexible to accomodate my needs. It was further from the station than I expected (a six minute walk, with luggage on a hot day, or one tram stop and a two minute walk)..
The staff was very nice and gave us a warm welcome. Especially in the morning the service was very good. The best way to start the day. I missed the fresh fruit and a bit more variety in the morning. However the nice service and very good price/value ratio made up for it.
Friendly , immaculately clean , good comfortable room , excellent breakfast , good location near station
Large rooms, underground parking friendliness of staff
The triple room set up was supurb
Breakfast, selection, ambiance & service.
The room key opened the front door when we arrived back late at night. Nothing. Eggenstein is a very small town outside of Karlsruhe, and we were delighted to obtain such good accommodations there.
The Personal were very kind.
Good value. Excellent location
clean and modern room , helpful stuff.
the hotel was under reconstrukcion, no information about it at booking.com, internet did not run even promoted on web.
Very clean room and bath, excellent parking available, good break feast buffet, easy access to hotel and elevator. not as quiet as I had hoped for and I wish there was a small coffee machine in the room
Quite place, close to Siemens park. No wireless Internet; no restaraunt at evenings.
The Hotel Star Inn in Karlsruhe is located next to the Siemens Tech Centre in Karlsruhe. the Tram line is just in front of the hotel, which takes you in 12min to the centre of Karlsruhe. The Hotel has a free parking. It is new and the rooms are very nice. It is located a little bit outside of Karlsruhe, hence dinner after 21:30 is not possible in the direct suroundings.
Free Interent connection and a good continental breakfast for 10 Euros. Also, there is a tram stop in front of the hotel. No soap bars in the bath room, only liquid soap dispensers. Water temperature in shower is limited (for safety) to a value too low for my personal preference
Very kind staff, nice clean room and bathroom, great breakfast, public transport in walking distance. A hotwaterboiler in the room would have been nice.
it is a very quiet hotel and mainly for the people invlove with Siemens. It is clean and having a very good staff. no facilities
Great breakfast, large, clean and comfortable rooms -