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Hårda sängar. Var det fjädrar i madrassen?
Personalen var mycket serviceminded och jobbade hela tiden för att vi skulle få en så bra vistelse som möjligt. Rummet städades varje dag och var rent och fräscht. Det var aktiviteter för barnen och underhållning varje dag. Maten var varierad och det gick alltid att hitta något man tyckte var gott. Vi kunde följa underhållningen direkt från vår balkong, vilket var bra då vi har småbarn. Det fanns två stora bassänger som vi utnyttjade mycket. Vattnet var fräscht och badvakterna aktiva med sina visselpipor när någon gjorde fel. Det var tryggt. Kort sagt, vistelsen var mycket prisvärd och vi fick mycket för pengarna. Bara maten var ju värd nästan hela kostnaden! Hotellet låg nära ParkAventura och vattenland där vi tillbringade flera roliga dag Personalen informerade oss inte om nycklar till säkerhetsskåp och barskåp samt att vi behövde hämta ut en fjärrkontroll till TVn. Vi läste oss dock till detta i en broschyr så det löste sig. Dubbelsängen var mycket hård (extrasängarna bättre) och rummet trångt, men det funkade eftersom vi bara sov där. Rummet var lyhört, men grannarna var inte störande. Det var en större väg på ena sidan av hotellet, men vi stördes inte nämnvärt (trots ljudkänslighet). Underhållningen (som var på B-nivå) pågick till kl. 24.00 varje kväll och ville man sova tidigare var det svårt för ljudet var högt. Maten hade en tydlig engelsk tocuh, formodligen eftersom 99 % av gästerna var engelsmän som åkte charter med Frist Choice. Synd att det inte var tapas.
Trevligt mottagande ,mycket bra middag och frukost trevlig hovmastare med personal imatsalen.Bra mojlighet for bil garage!Vi aterkommer!!
Personalen var mycket revlig och serviceinriktad. Rummen rymliga och välstädade. Vi hade halvpension och såväl frukost som middag höll bra kvalitet. Läget på hotellet var bra, endast 7-8 minuters lätt promenad till strand/shopping. Hotellet är lyhört!
Bra läge. Gångavstånd till Port Adventura,härlig utsikt från Solariet/Jacuzz. Gångavstånd till playan. Mycket prisvärt Mycket lekande/ springande barn I baren sent kvällstid, hög ljudnivå .
Vi är en familj med 2 vuxna och 2 barn (11 och 14 år) som ville besöka PortAventura Park. Eftersom det var lågsäsong kunde vi bo fantastiskt billigt på detta temahotell för endast 175 EUR (50% av ord pris)! I priset av en hotellnatt ingick två dagars inträde till parken, inkl expresspass till några av de häftigaster attraktionerna. Detta var jättebra eftersom det är till dem det är längst köer. Vattenlandet hade dock stängt för säsongen när vi var där. Hotellet har jättebra läge med direkt ingång till parken så ungarna kan springa in och ut som de vill med sina entrépass. Hotellets tema är Wilda Western och är uppbygd som en liten stad med bra (men dyra) restauranger och fina poolområden. Jättestor och fin frukostbuffé! Kan nog vara helt hysterisk under högsäsong, skulle inte åka hit då med våra barn... Massor med stojande småbarn och höga ljudnivåer. Anläggningen är väldig stor, men under lågsäsong helt ok.
Det fanns oftast något att göra, staden Salou som dessutom har öppet i alla affärer och restauranger ligger en 20 minuters prromenad från hotellet. Det enda problemet ibland var kommunikationen då vissa hade väldigt svårt för engelska. Om man vill ta det lugnt på rummet på kvällen är det viktigt att vara lite förberedd på att hotellet inte har så bra utbud gällande TV:n. Många kanaler var dubbade till antingen tyska eller spanska och övrigt fanns det endast 2 engelska kanaler som inte hade så bra mottagning.
att vi fick mycket som t ex gratis inträde i aquaparken och i park portaventura ingenting
Friendly staff. Easy access. No x-tras for my 1-year-old. Strange smell, and noisy.
I booked 3 rooms but room maid did not prepare our 3 rooms. Also we could not use Spa in the evening.
We loved the hotel, the staff and specially the animation team. The food was quite good and well presented. There are activities for everyone and it's lots of fun. Surely will come back next year. Thank you all for making our vacations much better than we expected!
very pleasant staff really enjoyed our stay at the hotel the food wasnt great but couldnt fault anything else the pools were lovely and the rooms were great the best we have stayed in abroad. A great hotel for relaxing and for families
Location and sea
this hotel has really good facilities (several bars, restaurant,supermarket,spa,3 pools,parking). Quality/ price - excellent. the problems with key cards to open the room
Location was perfect,quiet but close enough to restaurants and nightlife Nothing to complain about
Location, value for money price for 4 star and facilities no coffee or tea facilities in room but suppose you don't need in Spain. And also heated pool was V cold
very private, very clean , good location. just a minor thing bacon egg sausage did go cold quickly in the heated container.
we always book Magnolia if it's no space in Puertaventura hotel it is our 10 time stay ther.......... nothing
We had a relaxing time, in a good location. The hotel is well finished with all the amenities we wanted.
A very relaxed atmosphere The dinner options are not very good
the breakfast was amazing!!! there was so much to choose from and all great fresh food. the buffet dinner also looked really good but we didnt get a chance to try it.the staff were friendly, they also have a spa/beauty and gym which was quite handy. the only thing i could fault them on is most of the staff spoke very little english, but we did get by fine, just was surprised in such a touristic city!
Spacious rooms, good location. Some of the members of the staff showed incompetence. The hotel charges 5 euro per day for the safe box. The hotel does have a parking which is impossible to book in advance.
Fantastic rooms with internet
The hotel was very clean, modern and comfortable and had a good range of facilities.
Facilities / Room / Location.
pool was very nice. great location beside the beach. rooms serviced very well daily and great pool supervision and kids activities. there were no english speaking kids channels on the tv which is important for those few minutes in the morning and when trying to get ready to go out in the evening.
proximity to the ocean, and the main street. I could not find anything like this.
The staff were very nice, polite and informative.
The hotel is very close to the beach, nice refurbished swimming pool and the food is very good. During our stay they didn't serve scrambled eggs for breakfast, fried eggs instead.
Hotel was very clean and rooms were spacious. Excellant comunications with hotel and staff were friendly and polite.
Service, location of the hotel - close to shore
i really liked the hotel because it was infront of the beach. well,the beds they were uncuftable my children could not sleep.
great location, near the beach and city centre, fontains show, easy to get to bus station, you don't need to take a taxi from salou bus station, it's in about 10 min walking from hotel. room was spacy with a big balcony. visit restaurant Arena -located in the hotel building- one of the best in salou check out at 10 a.m.
I liked the fact that it was across the road from the beach, had a great breakfast buffet and catered very well for the children. It was nice that a child discount was applied if children under 11 shared a room with an adult. I thought it would have wi-fi in the rooms and not just restricted to the lobby area. It was also a little basic for a 4 star hotel.
location, swimming pool was amazing and rooms were big the buffet dinner was crap.... some of the worst food i have ever tasted
Good position for Portaventura and the beach/restaurants in Salou. Lots of shops nearby
friendly and helpful staff ;location to theme park; mini disco for kids in evening the pool outside was too cold
Breakfast is ok. Food at dinner time is terrible.
Good size room for the 3 of us. No, nothing, it was a good experience.
the outdoor swimming pool, the ping pong table, the billiard and the size of the room. Staff at the restaurant and the lady at the bar were very nice. The rooms are very basic and were not well cleaned when we arrived, and when we made our booking we asked a few things that obviously they never read or did not take into consideration. Some staff were really not nice and that's a pity because most of them were nice and it puts the overall evaluation down. I also didn't like the fact that there is a minibar but you need to pay to just use it. I had no idea and i brought medicines with me that should be placed in the fridge and i found it really unfair. The turkish bath was not working on the first day.
large spacious rooms, good variety of food at meal times. We arrived about midnight at the hotel and found that a lovely cold buffet and water was laid out in the dining room for us - most appreciated after a long day. there was not enough coffee dispensers in the dining room and this resulted in long queues for coffee etc.
It was clean and we was always able to get sun beds,but some needed repairing. No
Great hotel near to facilitiies food great had a lovely stay till we were checking out We were treated terribly at checkout by the reception staff and manager. Our visa had authorsied with our own bank when they put the payment through but was coming up declined on their end. They would not accept this and wanted us to pay twice and would not let us go. We missed our taxi for te airport. The payment gave us problems as we had only 100 euro on us and no pin for the card. We pleaded with them to let us go. The manager said that we would have to call family to get the money to go. We eventually promised to send te money by credit transfer when we got back to Ireland. Our bank has given us an authorisation number for the transaction. We were very upset when we left the hotel. They took copies of our passports. We will nopt be going back there
Life guard around the pool at all times when people were swimming. Ask reception for anything they were always eager to help. Have now stayed at this hotel 3 times in the last 5years and probably will again in the future. Entertainment every evening if you stayed in that night and always a good selection of food.
Hotellet hade fint centralt läge.
Bra läge. Skönt med luftkonditioneringen. Hotellet höll inte riktigt den standarden som man fick uppfattning om efter att läst och sett samtliga bilder, till skillnad från många övriga hotell i Spanien som ofta lever upp till de uppfattningar och förväntningar man skapar inför hotell-vistelsen.
Good value for money, convenient location, clean comfortable rooms. Dinner food, staff and room was poor and unenjoyable
I like the room, the services, the food ,the location near to the centre of salou,near to he beach,near to the port aventura park, tvery clean
The general areas, pool,reception etc are excellent. The food is very good both for breakfast and evening meals with a very good selection at reasonable cost. The hidden extra charges: 25 euro a week to use the bedroom fridge, 17 per week to use the small hotel safe and even a charge for a second key notwithstanding that the booking was for two persons. This was not refunded on check out. The check out time of 10am is ridiculously early although they do supply a room to hold bags. In room 327 there was no lock on the safe so it could not be used even if we were prepared to pay 17 euro. The price of the internet is crazy at about 6 euro per hour. In a four star hotel all these charges should be included. The general hotel is excellent but bedrooms are maximum three star. These hidden charges make you feel ripped of-even a three star would not have such high charges. Dont let this put you off. It i
The pool is nice and jacuzzi is an added feature nicely placed where everyone can access it. Bar prices reasonable. Close to centre and beach. Beds are very firm and can leave you feeling stiff in the morning if you suffer back problem.
Enjoyed the relaxing by the pool, and the restaurant food was good. Soft drinks quite expensive - 4.80 euros for two bottles of coca cola. Quite steep really.
The hotel was in the centre of everything that salou has to offer. Was very clean. Extremely small balcony in our corner room. More importantly however poolside very cramped because numerous tables and chairs set up which were not used by guests at all but restricted the area for sun loungers.
Central location to all restaurants and beach, rooms spotless on a daily basis, breakfast fresh and tasty
location staff in the restaurant were not very understanding. food is cleared away before guests are finished. parking
the swimming pool was good and it was close to beach area and close to portaventura. the food in buffet was often cold and not very nice. the hotel catered mainly to spanish guesta and this was reflected in food nand nighly entertainment
Large bright airy room overlooking pool
Very central. Very clean. I went with my boyfriend but certainly recommend for families as there is a lot of activities in the hotel alone for children and very safe. Food was awful but I suppose you get what you pay for.
I liked nothing about Hotel Jamie i, the reception staff were rude and food was sub standard See above
location (7 minutes walk to Danny Boy), price no irons available (we bought one travel-little-iron for 10 euro at the hotel shop), pay for a safe-box (3,5 euro per day), in the evening meal there are no free drinks - no water no coffee from machines - go and pay it in the bar. but anyway it is quite good hotel, nothing awful
I felt the hotel was very close by all amenities and very clean and tidy Na
i liked everything about it the only thing maybe was one of the staff when checkin in
Staff poor English
One can find different activities in the hotel it self Yes, It was a little bit noisy and makes it difficult to sleep in the morning after 7:00 AM
Något jag inte tyckte om var att man var tvungen att välja vilken tid man ville äta frukost.Tiden 9-9.30 var full så vi fick tiden 8.45-9.00. Charmen med semester är att man inte behöver passa tider och att då behöva hålla sig inom ett så snävt tidsintervall kändes inte okej.
Vi är en familj med 2 vuxna och 2 barn (11 och 14 år) som ville besöka PortAventura Park. Eftersom det var lågsäsong kunde vi bo fantastiskt billigt på detta temahotell för endast 195 EUR (50% av ord pris)! I priset av en hotellnatt ingick två dagars inträde till parken, inkl expresspass till några av de häftigaster attraktionerna. Vattenlandet hade dock stängt för säsongen när vi var där. Hotellets tema är Karibien och har fantastisk stora och fina poolområden varav en av poolerna tom har sandbotten! Hotellet ligger inte precis i anslutning till parken men det går ett litet tåg fram och tillbaka som man kan åka med eller så kan man promenera i ca 15 min till entrén. Jättestor och fin frukostbuffé och gratis parkering i bevakat p-hus. Hotellanläggning är väldigt stor och vi skulle inte åka hit under högsäsong med våra barn. Då kan det nog vara helt hysteriskt med massor med stojande småbarn och höga ljudnivåer. Men under lågsäsong är just detta hotell endast öppet fre-sön och är helt ok eftersom det är så lite gäster. Bäddsoffan var också väldigt obekväm...
The last day was a bit of a let down. I learnt from our trip to the hotel that there was no standard way of getting to the hotel (bus, taxi etc) We have 4 children so we needed to get a cab for 6. We got caught during the week in having to get 2 taxis to Salou. So, on the morning of our departure i went to reception (informed them of our previous experience regarding 2 taxis) and asked to book a people carrier cab for 6 people to the airport for 2 hours time. I was told that i didn't need to book in advance because there would be lots of taxis available and they use a different company for airport transfers than they do for trips to Salou. So you can imagine my frustration when i went to the desk 2 hours later to be told that there were no 6 people vehicles available for at least an hour. Ultimately i had to pay for 2 taxis (again) which cost me almost 60 euros.. It was disappointing considering i brought it to the staffs attention in advance and also considering everything else was spot on.
Its proximity to Port Avantura Park
Location of the Hotel, big swimpool, breakfast small room
The resteraunt selection was poor & a large cue for main resteraunt
visited the Aventura park the quality of the matrasses/bed was not 4* worthy. elevators slow and long waiting time to get elevator
fine hotel for that sum of money, but they don't wash dish, so it was really dirty.
It was central The food
Location: nice beach is not far from the hotel, the bus stop is near, the food is ok (breakfast and dinner), Salou center is in 10-min walk distance There was a smoking smell in our room, the new towels smelled not nice; only one available outlet was found in the bathroom (another one is for TV). Rooms are old. Very noisy - from neighbours (tiny walls) and from the street. None of hot beverages (tea/coffee) are served at dinner
The pool was not too busy, always sun loungers available. Clean rooms. Close to 2x beaches. Close to bus stop. Supermarket on the corner. A good hotel to stay in for a week or less but not for any longer. Close to airport. It wasn't very clear how to get drinks at dinner. We were surprised to be locked out of our room before checking out.
Value for money. Clean rooms. Lots of food Lots of food but quality was average
I like the location , food and comfort. I dont`t like TV channel`s because they have only 15 channel`s booring.
Very close to beach, excellent choice of food in buffet breakfast and dinner, comfortable new building, good value for money You need good ear plugs for the stay - very noisy outside with programme in other hotel terrasses going on late and noisy young people out right through the night. Also walls between rooms are very thin.
Rooms, food, comfort. Wonderful location - the sea is near, clubs too, but it is not noisy. It is not enough sockets in hotel rooms. Especially when there are two people living in it
the food was very good and had a good range to choose from . the hotel was loud as the walls seem to be very thin and very loud from the street.
quality and selction of food
The great Irish restaurant across the road. Fantastic customer services and brilliant for a young family. Very friendly. A bit dated.
Close to the beach and the center of Salou Very basic comfort
The location was the best, it was very close to the beachside and center of Salou. Good price relation. No complains on our part
the view food was appauling, sauna did not work, pool was poor, far to much chlorine. Poor service at bar.
Close to beach The staff and lack of staff.
Good location close to the beach and main area. Clean and probably lives up to it's 3 stars but quite basic. Breakfast not the best
Spacious family room We were not allowed to have an electric kettle in room. We needed it to prepare formula milk for our baby.
location to the beach there breakfast is really bad and i would'nt eat such rubbish so had to find another resturant to eat in
Had booked room for at least 6 weeks earlier and yet room not available when we got there at 11.30 at night. My daughter is pregnant and needed rest after a long day. we were put in a noisy downstairs room with camp bed where there were school children on tour.Considered leaving hotel next day but they gave us a better room but still very noisy. Very disappointed. Your company had charged my husbands credit card for first night which I believed was not correct. We intended paying full amount in cash. Unbelievable a hotel should do this.
Good hotel not far from the beach but we rested only one night.Our triple room was in the 4th floor, comfortable enough, with a nice view from the balcony.Breakfast ok.
Beautiful and clean hotel. Nice swimming pools. Delicious breakfast for 5 euro (egg, sausage, bean etc., fruits, vegetables, drinks etc). Every common place is under video control, so we (or our objects) are in safe, I think. :) The neighborhood of hotel is clean and nice (except one big white house close to hotel). The hotel has free package storage, offset 10 o'clock check out time. Be careful the view from your room. The view from our first room was the neighbouring building with a big white wall, around 6 meters far. I feel myself I'd in a prison. The receptionist can't give us another room because, they were full. I called the booking.com customer service immediately, and on the second day, the hotel offered me an another room, with beautiful sea view. These fact was known when booked, but uncomfortable: 10 o'clock check out time is a little bit early, swimming pools are close too early, need to pay for safe and refrigerator (but somebody of previous guests already hacked the fridge, so you can use it, if you are clever.) Pair of ear plugs is necessary of course.
clean and nice. huge lobby with sofas. pools. you get what you paid for internet costs money, It did not work with my ipod and they could not refund me. Safe costs extra money. Regular&hot Drinking water costs a lot!
The room location was the worst in the Hotel. View was to very noise appartments and all day noise of ventilators from restaurant and food smell. I asked to change the room but Hotel staff ignored my request. Hotel is good but I will never stay there if the room location will be the same.
The location was perfect, the staff were all extremely polite and helpful as was the lady who cleaned our room. The children's pool was great and the staff in the mini club were really nice. The breakfast was good but I was not that keen on the hot food in the evening. Having said this I could always find something to eat and the salads and deserts/fruit were really good and fresh. Other people I spoke to found all the hotel food good so it might just have been me.
Beautful hotel. A bit noisy at night outside in street. Rooms lovely, clean and nicely decorated. Close to everything. Value for money. Noise at night outside.
We felt that the hotel and rooms were excellent in terms of cleanliness and quality.It was very convenient for the beach and town, while we were also able to visit port aventura and Barcelona easily. on the last day our towels got v.wet in a storm and a kind member of staff took them and dried them for us so that we could pack them in our case-this was v.kind of her. i feel that the sunbeds could be improved. they are v.uncomfortable as you cannot adjust the backs.
The staff were very friendly and hotel was clean
Relaxing around the pool Car parking is a real nightmare around teh hotel and in Salou in general, we were fined 200 Euros and our car was towed away to the pound. The police tow away all foreign cars and leave the Spanish ones alone. Staff at the hotel should be compeled to inform foreign guests of the risks and also have a map of all car parks available for guests to find one.
Excellent hotel!! Beautiful pool with tree shaded pool bar seating area. Quiet location but right by the sea,promenade and all amenities. Sea views across the bay on upper floors....stunning sunsets!
how clean it was some late night noise from street and neighbouring hotels
Nice hotel, great swiming pools, good entertainment/programs for families with kids, good food. Cleanness of our room below average, worst after complain at reception.
Sightseeing, pool, spa & beach. No
We liked everything service, comfort, entertainment, pool. heat No complaints had a lovely week
This hotel represented good value for money - food etc. was of a very good standard considering the price we paid. No complaints - everything was better than we had expected (again given the price paid)
First of all the hotel was perfect in every way,The buffet food was great but the most important thing was the staff at reception they were brilliant,I had some queeries about airport transfers they made the calls and sorted everything out for me.
Good Food. Very friendly staff. All round ambience. Good management, especially in the dining area. The smallness of the rooms and the lack of comfortable seating in the bar area/
The hotel, staff was absoluteley perfect. Good value for money. The good was fantastic breakfasr was even better. The reception staff were all lovey. I f you like the night life you need to go to Salou town centre! Dont forget to g into the lively night clubs 007 and the Bus stop! I will return to this hotel without a problem. I highly reccommend this hotel.
The food was great and varied, as was the entertainment. The bar prices were reasonable too. Lack of Aircon in the rooms after October 1st meant sweaty nights, and if like me you were at the front of the hotel leaving windows open meant traffic noise...aswell as insect bites. Hotel staff did not want to entertain the idea of turning the Aircon back on.
A great family hotel,good value for money, the food was excellent,the staff were friendly and helpful, after staying for one week the evening entertainment was a bit boring but I would definitely recommend this hotel. The triple room was a bit on the small side for three people