Friendly staff. Centrally located in the "old" part of Salou in a rather quiet street where not too much traffic (mid-October, probably different in high season.) Good value for money. Breakfast ok, typical for Spanish hotels. No car park for the guests. Rooms ok for a 3-star hotel, but a picture or two on the walls would be nice. Rather hard cushions.
the swimming pool was good and it was close to beach area and close to portaventura. the food in buffet was often cold and not very nice. the hotel catered mainly to spanish guesta and this was reflected in food nand nighly entertainment
Staff poor English
i liked everything about it the only thing maybe was one of the staff when checkin in
One can find different activities in the hotel it self Yes, It was a little bit noisy and makes it difficult to sleep in the morning after 7:00 AM
Very central. Very clean. I went with my boyfriend but certainly recommend for families as there is a lot of activities in the hotel alone for children and very safe. Food was awful but I suppose you get what you pay for.
I liked nothing about Hotel Jamie i, the reception staff were rude and food was sub standard See above
Large bright airy room overlooking pool
location staff in the restaurant were not very understanding. food is cleared away before guests are finished. parking
location (7 minutes walk to Danny Boy), price no irons available (we bought one travel-little-iron for 10 euro at the hotel shop), pay for a safe-box (3,5 euro per day), in the evening meal there are no free drinks - no water no coffee from machines - go and pay it in the bar. but anyway it is quite good hotel, nothing awful
I felt the hotel was very close by all amenities and very clean and tidy Na
A very relaxed atmosphere The dinner options are not very good
very private, very clean , good location. just a minor thing bacon egg sausage did go cold quickly in the heated container.
We had a relaxing time, in a good location. The hotel is well finished with all the amenities we wanted.
Location, value for money price for 4 star and facilities no coffee or tea facilities in room but suppose you don't need in Spain. And also heated pool was V cold
Fantastic rooms with internet
we always book Magnolia if it's no space in Puertaventura hotel it is our 10 time stay ther.......... nothing
the breakfast was amazing!!! there was so much to choose from and all great fresh food. the buffet dinner also looked really good but we didnt get a chance to try it.the staff were friendly, they also have a spa/beauty and gym which was quite handy. the only thing i could fault them on is most of the staff spoke very little english, but we did get by fine, just was surprised in such a touristic city!
Location was perfect,quiet but close enough to restaurants and nightlife Nothing to complain about
Spacious rooms, good location. Some of the members of the staff showed incompetence. The hotel charges 5 euro per day for the safe box. The hotel does have a parking which is impossible to book in advance.
The hotel was very clean, modern and comfortable and had a good range of facilities.
The location was the best, it was very close to the beachside and center of Salou. Good price relation. No complains on our part
location to the beach there breakfast is really bad and i would'nt eat such rubbish so had to find another resturant to eat in
Good location close to the beach and main area. Clean and probably lives up to it's 3 stars but quite basic. Breakfast not the best
Close to beach The staff and lack of staff.
Spacious family room We were not allowed to have an electric kettle in room. We needed it to prepare formula milk for our baby.
the view food was appauling, sauna did not work, pool was poor, far to much chlorine. Poor service at bar.
Close to the beach and the center of Salou Very basic comfort
Good hotel not far from the beach but we rested only one night.Our triple room was in the 4th floor, comfortable enough, with a nice view from the balcony.Breakfast ok.
Had booked room for at least 6 weeks earlier and yet room not available when we got there at 11.30 at night. My daughter is pregnant and needed rest after a long day. we were put in a noisy downstairs room with camp bed where there were school children on tour.Considered leaving hotel next day but they gave us a better room but still very noisy. Very disappointed. Your company had charged my husbands credit card for first night which I believed was not correct. We intended paying full amount in cash. Unbelievable a hotel should do this.
The great Irish restaurant across the road. Fantastic customer services and brilliant for a young family. Very friendly. A bit dated.
Bra läge. Skönt med luftkonditioneringen. Hotellet höll inte riktigt den standarden som man fick uppfattning om efter att läst och sett samtliga bilder, till skillnad från många övriga hotell i Spanien som ofta lever upp till de uppfattningar och förväntningar man skapar inför hotell-vistelsen.
Hotellet hade fint centralt läge.
I like the room, the services, the food ,the location near to the centre of salou,near to he beach,near to the port aventura park, tvery clean
Central location to all restaurants and beach, rooms spotless on a daily basis, breakfast fresh and tasty
The hotel was in the centre of everything that salou has to offer. Was very clean. Extremely small balcony in our corner room. More importantly however poolside very cramped because numerous tables and chairs set up which were not used by guests at all but restricted the area for sun loungers.
The pool is nice and jacuzzi is an added feature nicely placed where everyone can access it. Bar prices reasonable. Close to centre and beach. Beds are very firm and can leave you feeling stiff in the morning if you suffer back problem.
The general areas, pool,reception etc are excellent. The food is very good both for breakfast and evening meals with a very good selection at reasonable cost. The hidden extra charges: 25 euro a week to use the bedroom fridge, 17 per week to use the small hotel safe and even a charge for a second key notwithstanding that the booking was for two persons. This was not refunded on check out. The check out time of 10am is ridiculously early although they do supply a room to hold bags. In room 327 there was no lock on the safe so it could not be used even if we were prepared to pay 17 euro. The price of the internet is crazy at about 6 euro per hour. In a four star hotel all these charges should be included. The general hotel is excellent but bedrooms are maximum three star. These hidden charges make you feel ripped of-even a three star would not have such high charges. Dont let this put you off. It i
Good value for money, convenient location, clean comfortable rooms. Dinner food, staff and room was poor and unenjoyable
Enjoyed the relaxing by the pool, and the restaurant food was good. Soft drinks quite expensive - 4.80 euros for two bottles of coca cola. Quite steep really.
friendly and helpful staff ;location to theme park; mini disco for kids in evening the pool outside was too cold
Great hotel near to facilitiies food great had a lovely stay till we were checking out We were treated terribly at checkout by the reception staff and manager. Our visa had authorsied with our own bank when they put the payment through but was coming up declined on their end. They would not accept this and wanted us to pay twice and would not let us go. We missed our taxi for te airport. The payment gave us problems as we had only 100 euro on us and no pin for the card. We pleaded with them to let us go. The manager said that we would have to call family to get the money to go. We eventually promised to send te money by credit transfer when we got back to Ireland. Our bank has given us an authorisation number for the transaction. We were very upset when we left the hotel. They took copies of our passports. We will nopt be going back there
Good size room for the 3 of us. No, nothing, it was a good experience.
Breakfast is ok. Food at dinner time is terrible.
large spacious rooms, good variety of food at meal times. We arrived about midnight at the hotel and found that a lovely cold buffet and water was laid out in the dining room for us - most appreciated after a long day. there was not enough coffee dispensers in the dining room and this resulted in long queues for coffee etc.
Life guard around the pool at all times when people were swimming. Ask reception for anything they were always eager to help. Have now stayed at this hotel 3 times in the last 5years and probably will again in the future. Entertainment every evening if you stayed in that night and always a good selection of food.
Good position for Portaventura and the beach/restaurants in Salou. Lots of shops nearby
location, swimming pool was amazing and rooms were big the buffet dinner was crap.... some of the worst food i have ever tasted
It was clean and we was always able to get sun beds,but some needed repairing. No
the outdoor swimming pool, the ping pong table, the billiard and the size of the room. Staff at the restaurant and the lady at the bar were very nice. The rooms are very basic and were not well cleaned when we arrived, and when we made our booking we asked a few things that obviously they never read or did not take into consideration. Some staff were really not nice and that's a pity because most of them were nice and it puts the overall evaluation down. I also didn't like the fact that there is a minibar but you need to pay to just use it. I had no idea and i brought medicines with me that should be placed in the fridge and i found it really unfair. The turkish bath was not working on the first day.
My wife and I were forced to find a hotel at the last minute due to the volcanic ash cloud cancelling our flight back to the UK. The Hotel California Palace was a pretty pleasant place all in all, but it was extremely quiet, we almost had the hotel to ourselves so it was quite devoid of atmosphere at times ! However, the buffet-style breakfast is simply brilliant !! - a mix of european and spanish elements. And the free-wifi on the grd flr was also extremely handy. The staff were also all extremely friendly and always seemed happy to help. I only had two issues with our stay: 1) The beds - extremely uncomfortable! The matresses are solid and I would imagine that any more than a few nights stay and your body would begin to feel it. 2) The much-advertised free-wifi in the rooms didn't work in ours.
it was a nice hotel,clean and comfortable... not enough sun loungers around pool,
pool rooms much too small we booked triple too cramped for 3 adults should not have to pay to use a fridge in room. sheets not changed daily. our room covered in ants!
We went to Portaventura park for tow dys. Found the indoor pool excellent. used the playgroung and dining and bar in hotel. We also wnet into Salou. it was not close to either Portaventura or the beach, but both were within 20 minutes walk in different directions.
The rooms where spacious and the beds were very comfortable Some of the staff can be a little surly when approached with concerns, One receptionist failed to understand the significance and importance of something extremely important that I raised, but to be fair another one did and acted appropriately to the best of her ability.
The cleaner did a brilliant job. Gym was very good. Very nice hotel!!!
I liked that there was a russian girl on the reception - Natasha that helped us a lot and that there was a free interenet in the hotel to refresh rooms and to make 1 bed for double room for married couples
I thought the hotel was clean and the staff were friendly and helpfull. The only thing that let the hotel down was the cooked breakfast, very repetative, the eggs where deep fried and bacon was very greasy. No omeletes and pancakes.
Very well placed, near from the center end the beaches, and away enough to enjoy the quiet of the night. Nothing.
My Wife and I have stayed at the above Hotel over the years...We both feel that it should only be rated 3* only.....Food in the evening is below average and very blande.
Breakfast was good Rooms are very old and need urgent intervention.
Friendly staff. Easy access. No x-tras for my 1-year-old. Strange smell, and noisy.
Det fanns oftast något att göra, staden Salou som dessutom har öppet i alla affärer och restauranger ligger en 20 minuters prromenad från hotellet. Det enda problemet ibland var kommunikationen då vissa hade väldigt svårt för engelska. Om man vill ta det lugnt på rummet på kvällen är det viktigt att vara lite förberedd på att hotellet inte har så bra utbud gällande TV:n. Många kanaler var dubbade till antingen tyska eller spanska och övrigt fanns det endast 2 engelska kanaler som inte hade så bra mottagning.
att vi fick mycket som t ex gratis inträde i aquaparken och i park portaventura ingenting
Hotel was very clean and rooms were spacious. Excellant comunications with hotel and staff were friendly and polite.
I liked the fact that it was across the road from the beach, had a great breakfast buffet and catered very well for the children. It was nice that a child discount was applied if children under 11 shared a room with an adult. I thought it would have wi-fi in the rooms and not just restricted to the lobby area. It was also a little basic for a 4 star hotel.
Service, location of the hotel - close to shore
i really liked the hotel because it was infront of the beach. well,the beds they were uncuftable my children could not sleep.
great location, near the beach and city centre, fontains show, easy to get to bus station, you don't need to take a taxi from salou bus station, it's in about 10 min walking from hotel. room was spacy with a big balcony. visit restaurant Arena -located in the hotel building- one of the best in salou check out at 10 a.m.
Facilities / Room / Location.
The hotel is very close to the beach, nice refurbished swimming pool and the food is very good. During our stay they didn't serve scrambled eggs for breakfast, fried eggs instead.
proximity to the ocean, and the main street. I could not find anything like this.
The staff were very nice, polite and informative.
pool was very nice. great location beside the beach. rooms serviced very well daily and great pool supervision and kids activities. there were no english speaking kids channels on the tv which is important for those few minutes in the morning and when trying to get ready to go out in the evening.
Strandnära och med härlig utsikt Middagsmenyn kunde varit bättre
Prisvärt hotell med helt ok frukost och trevlig personal. Ett stort plus är att det ligger precis vid stranden.
Bra läge för övernattning på väg till vår semester ort Att det röktes i frukostmatsalen
The hotel, staff was absoluteley perfect. Good value for money. The good was fantastic breakfasr was even better. The reception staff were all lovey. I f you like the night life you need to go to Salou town centre! Dont forget to g into the lively night clubs 007 and the Bus stop! I will return to this hotel without a problem. I highly reccommend this hotel.
We liked everything service, comfort, entertainment, pool. heat No complaints had a lovely week
Sightseeing, pool, spa & beach. No
A great family hotel,good value for money, the food was excellent,the staff were friendly and helpful, after staying for one week the evening entertainment was a bit boring but I would definitely recommend this hotel. The triple room was a bit on the small side for three people
First of all the hotel was perfect in every way,The buffet food was great but the most important thing was the staff at reception they were brilliant,I had some queeries about airport transfers they made the calls and sorted everything out for me.
The food was great and varied, as was the entertainment. The bar prices were reasonable too. Lack of Aircon in the rooms after October 1st meant sweaty nights, and if like me you were at the front of the hotel leaving windows open meant traffic noise...aswell as insect bites. Hotel staff did not want to entertain the idea of turning the Aircon back on.
Nice hotel, great swiming pools, good entertainment/programs for families with kids, good food. Cleanness of our room below average, worst after complain at reception.
Good Food. Very friendly staff. All round ambience. Good management, especially in the dining area. The smallness of the rooms and the lack of comfortable seating in the bar area/
This hotel represented good value for money - food etc. was of a very good standard considering the price we paid. No complaints - everything was better than we had expected (again given the price paid)
Hotel were aware that I would be checking in late and arranged a light supper in my room, a nice touch and appreciated A fridge in the room would be welcomed
Nice and clean good food
Free wi-fi in the room and in the lobby, good location, good curtains protecting from sun, jakuzzi and sunbeds on the roof. Fruits for breakfast and dinner. The cleaning of the room was poor - one day the bed was not made, the shampoo and soap were almost not replaced, the cleaning was very quick and not thourogh. The breakfast was not very good - there was mostly high cholesterol food like fried sausages and bacon + bakery from a shop (not fresh). It was not possible to get tea of coffee for dinner, even for fee. The hotel was full by mostly old people, so not really fun. Overall, it was a reasonable stay and the hotel is not bad, but also could not say it was great experience.
proximity to beach and location smokey smell in room, food: not great selection for breakfast
The room, personell who cleaned the room... very clean. Just turning the tv on was to much noise?! While there is animation till 1AM?! Not fair from hotel staff imo
Location: 5 min to the plage For sure, not 4-star hotel: room decoration and size, food don't match expectations
The room was perfect. The TV was perfect with many channels in english. The resturant was excelent, the buffet in the evening was 10 out of 10 and the staff was the best.Free show every night. I will absolutly be back.
Vi är en familj med 2 vuxna och 2 barn (11 och 14 år) som ville besöka PortAventura Park. Eftersom det var lågsäsong kunde vi bo fantastiskt billigt på detta temahotell för endast 175 EUR (50% av ord pris)! I priset av en hotellnatt ingick två dagars inträde till parken, inkl expresspass till några av de häftigaster attraktionerna. Detta var jättebra eftersom det är till dem det är längst köer. Vattenlandet hade dock stängt för säsongen när vi var där. Hotellet har jättebra läge med direkt ingång till parken så ungarna kan springa in och ut som de vill med sina entrépass. Hotellets tema är Wilda Western och är uppbygd som en liten stad med bra (men dyra) restauranger och fina poolområden. Jättestor och fin frukostbuffé! Kan nog vara helt hysterisk under högsäsong, skulle inte åka hit då med våra barn... Massor med stojande småbarn och höga ljudnivåer. Anläggningen är väldig stor, men under lågsäsong helt ok.
Något jag inte tyckte om var att man var tvungen att välja vilken tid man ville äta frukost.Tiden 9-9.30 var full så vi fick tiden 8.45-9.00. Charmen med semester är att man inte behöver passa tider och att då behöva hålla sig inom ett så snävt tidsintervall kändes inte okej.
Vi är en familj med 2 vuxna och 2 barn (11 och 14 år) som ville besöka PortAventura Park. Eftersom det var lågsäsong kunde vi bo fantastiskt billigt på detta temahotell för endast 195 EUR (50% av ord pris)! I priset av en hotellnatt ingick två dagars inträde till parken, inkl expresspass till några av de häftigaster attraktionerna. Vattenlandet hade dock stängt för säsongen när vi var där. Hotellets tema är Karibien och har fantastisk stora och fina poolområden varav en av poolerna tom har sandbotten! Hotellet ligger inte precis i anslutning till parken men det går ett litet tåg fram och tillbaka som man kan åka med eller så kan man promenera i ca 15 min till entrén. Jättestor och fin frukostbuffé och gratis parkering i bevakat p-hus. Hotellanläggning är väldigt stor och vi skulle inte åka hit under högsäsong med våra barn. Då kan det nog vara helt hysteriskt med massor med stojande småbarn och höga ljudnivåer. Men under lågsäsong är just detta hotell endast öppet fre-sön och är helt ok eftersom det är så lite gäster. Bäddsoffan var också väldigt obekväm...
The location. Close to the beach and comercil center of Salou. Our air conditioning didn't work well it was very hot. We've stayed in cheaper hotels with better instalations. The check out time by 10am is to early, the cleaning lady came to see us out.
night's programs for children
location was very good choice of food
Hotel in a great location . literally 1 minute from the beach and same from great bars and restraunts. Great selection for food at breakfast and never more than a few minutes waiting even with a big queue. Rooms were clean and serviced every day Could have been more sunloungers at the pool but unfortunately not much sun after about 2.30 at pool but as beach only a minute away was not a big issue.
A lot of great food, very friendly service, great location, nice and clean hotel Hotel service didn't really speak english(they did at the reception)
staff was friendly. using security box required additional fee. by the phone in the room you can dial the reception only. So to make a call to salou you should use a coin box.
most things were fine for the money.. room was clean, bathroom spotless. we didnt like the food, limited choice, and surly waiting staff, often no prepared tables as tables were not cleared promptly.
A decent 3 star hotel, cleanliness was excellent, good selection of food deskstaff unhelpful and rude, no good views
The close proximity to everything. It's in the perfect spot between the beach and the shops down the street. It's also close to the bustop,which is only a half block up and the laundromat. The showers were incredible-- we're staying in Barcelona for 2 months and our shower is very rarely hot or as powerful as this. Plus, it was a new shower/tub (large tub, too). At night they have fun things for the family to do (disco, music trivia, bingo) and during the day you have a lot of kids camps to choose from. The dining room is easy--we ordered breakfast only but there was a lot to choose from. Also, the kids (ages 12, 11 and 4) could get around on their own. It's a very English town, so there was tv in English, too (cnn). Everyone on staff was very nice. Although it didn't bother us, there is some noise during the night--but that's because it's a lively resort area. You'd have to go someplace more remote for a quieter place. The bed sheets were a bit stiff, but we're being picky now.
Good helpful staff, and off-street parking. Shade from other buildings during the day, very "built-up" area.