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But the room was fair enough, clean and plenty of space. Personnel in the other hand were always very nice and helpful in all their possibilities (not very much, to be honest). The hotel is very old, with poor facilities and all stuff in not very good condition. Internet connection was very bad all the time and breakfast wasn't as good as expected.
We were treated, top to bottom, with extraordinary service, kindness and hospitality.
Travel agent in-house was spectacularly helpful. Best hotel in KTM in my opinion. Breakfast was a little heavily weighted toward Indian food for my taste, but fine.
Food was excellent - bedroom wonderful so comfortable and clean Garden area and a entire if spa gym etc all great I'm going back again soon as my number one hotel stay in Nepal
The front desk staff arranged last minute flights for us to Pokhara without an additional charge. Room service was excellent. Staff provided me with cold medication when I was suffering from allergies. Attentive and helpful throughout our stay. Dated furnishings, the interior and rooms need upgrading. Luggage assistance wasn't offered when I first arrived, one of the restaurants and the casino was closed during our stay.