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Högt servicenivå. Personalen var hela tiden uppmärlsam på minsta behov man måtte ha.
Mycket trevlig personal och bra mat.
Hotellrummet var stort, fint, rent med otroligt utsikt. Jag hade rummet på 37 våningen. Många restauranger, snabba hissar, skön säng. Dåligt var att frukosten inte ingår automatiskt så jag struntade i frukosten och att internet-wifi var rätt dyrt, 600thb per dygn.
Frukostbuffén var otroligt bra samt känslan att tillhöra hotellet pga trevlig personal. Alla taxichaförer vet var det är och de får dit taxibilar som har taxameter. Små kackelacker i badrummet. Dyrt internet.
Utsikten från rummet och frukosten är enorm! Skön avkoppling och titta på stadens myller. Personalen var enormt hjälpsam, speciellt när vi reste med barn.
The room facilities were excellent with a small kitchenette and beautiful bathroom. Facilities to have a shower after check out close at 10pm which wasn't made clear at checkout.
proximity to bangkok it took too long for the water to heat up or it did not heat up at all.
so comfortable place, great selection of foof
Comfortable room with suitable facilities on the whole The three main reasons for choosing that hotel were:- A. location; B. Tea making facilites; and C. Hair and massage salon. Location was known anyway. It was not possible to make tea or coffee, etc. without going out to buy tea milk, sugar, etc. There was just a kettle. Also there was no hair and massage salon. They were at the other C.pt. hotel. No room service after 10 pm.
The location of the hotel is excellent and you are in the city centre but you are insulated from the hustle & bustle of Bangkok City. The staff were efficient and the room was comfortable - and it had a park view. No Complains Whatsoever.
Accessible and near to malls. Affordable price, and free internet. Nothing
The location, it is only a short walk to Ploenchit BTS station.
Very comfortable accomodation, clean and convenient
The staff were very helpful. The restaurant has an excellent breakfast and rooms have kitchen capabilities if you want to snack there. There are no bars or shopping arcade in the hotel. Has an excellent gym squash courts and an adequate pool. The apartment hotel is very very close to the Ploechit skytrain and on a road with quick access to the airport highway - 30 min it took at peak hour. I had no real negatives and would definitely stay there again.
Fitness center was very compfortable. I hope that somday there will be Japanese menu in room service.
Location was perfect, less than one minute to bts station, one stop to water ferries. Very easy to get to and from airport via train. Very nice rooms, comfortable bed. Nice pool, but it is a little colder than I would prefer. Traffic. Don't try to get around using a car or taxi. Use the bts or water ferry to get around.
Allt var alldeles utmärkt.Peronalen var på gränsen till för vänliga och trevliga,fast det kan man ju stå ut med..Och sviten var STOR..OjOj,,Men vi är mycket nöjda,så kan utan tvekan rekommendera hotellet. Nej
Vi har absolut ingenting att klaga på, allting var perfekt. Hotellet var det bästa vi någonsin har bott på och vi kommer definitivt att bo där igen nästa gång vi är i Bangkok.
Hela upplevelsen att bo på hotellet. Från ankomsten till avslutande. Nej
Frukostbuffen var toppen, personalen hjälpsam och trevlig, ett super bra hotell som rekommenderas varmt.
Hotellet har sviter med balkong och en fantastisk utsikt. Bra gym och poolområde. Lyxiga retauranger och en vänlig personal. Frukosten var av högsta klass. Vi längtar tillbaka....
Allt mkt bra men för lite sol i poolområdet= skugga efter 11:30 am
öVer lag var allt bra Personalen
Rummet var helt fantastiskt vilket inte helt framgick av bilderna före bokningen, bättre bilder skulle öka bokningarna. Personalens okunskap.
The staff was amazing! Very helpful. Only there for 1 night but pretty impressed. Our drinks took a little longer than normal to arrive at our table, but the view from dinner was worth it. Very clean. Farther from airport than expected.
Location Staff Room services N/A
My room had a wonderful view on the river. Chinese restaurant food wasn't great,
Very pleasant staff. They should be paid more.
Very nice place next to the river with amazing views from the balcony to the night city :) I would expext more clean bathroom look somehow a bit dirty in the shower.
River side location, free ferry ride up to Saphan Taksin from where you can catch a train to the downtown (MBK) or take a boat to river side attractions which are many. Very neat & modern rooms, good pools and fantastic breakfast. More toilet fixtures may be provided for convenience.
Located right along the river, the hotel has a water taxi that links to the train and other boats for ease of transport. The pool area has a great view, although there is currently construction going on next door for new residential units. Upon checking in, the staff did a full sweep of the room and noticed that there was not any robes. I was told that they would get some and did not receive any.
Very nice and clean hotel, very friendly staff. We have received a room upgrade on our arrival and we felt excellent during our entire stay. A little bit far from the main interest points of the city, but with the hotel boat + Skytrain it was ok after all. On the other hand the neighbourhood was peaceful and you could catch a break from the overcroaded centre.
Very nice view because we had our suite on the riverside and it was nice to have a balcony.
My son aged three, was bit unwell so could not have breakfast, they did not allow me to take a sandwich for him to eat later, which I think was quite an appalling attitude.
Hotel was set back from a bustling Bangkok city street. Very clean and staff very professional, friendly and helpful. Easy to get around with river ferry or the concierge calling a taxi.
It was conveniently located on the river front and was close to the skytrain. The staff were excellent. It is an excellent hotel for s business stay. However our trip was a holiday and the ground floor lacked a lesiure style atmosphere. Also - the last ferry to the hotel stops at 10.30 and would be better if it stayed running until the last skytrain.
Allt var bra, incheckningen gick fort och smidigt blev tom uppgraderad till bästa våningen, god frukostbuffe och snabb service vad det är gäller. Rena rum och det kändes tryggt att bo där. Underbar pool och superfin mat på alla dess resturanger de hade!! Ingenting
Perfekt läge för shoping god mat fin pool 8 vån med bar och trädgård. Stor lcd tv ca 42 tum mycket hög service nej
Ett underbart hotell! Att de hade blivit sämre på att städa rummen. Rummet var smutsigt när vi kom dit och de slarvade med städningen.
Det var ett schyst hotell som kändes väldigt prisvärt.
Bra läge. Bra frukostbuffé. Nej.
Clean and reasonably comfortable. Nice pool space. Mediocre service, mediocre location. Fine hotel, but was disappointed based on expectations of give star hotel. Service and amenities are not five stars. Star inflation is a general problem in Thailand, however. For Americans, subtract 1 to 1.5 stars.
GOOD LOCATION. CLEAN AND FRIENDLY
This guest did not leave comments about this hotel.
Prive/quality is ok. Location is good in busy Pratunam. For 5* it's a bit shabby. But Price quality is ok.
Good location. Very loud AC that is permanently set on very cold and very loud setting. Gaudy decor, the hotel is geared toward the Asians.
It was clean and the staff was nice. The interior and decorations are tacky. It is not really a five-star hotel. Four-star at most. The hotel is too big and crowded.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Great location, food, views, fitness & pool areas and staff. Many options for activities throughout the hotel. Our Room had some minor water damage stains and hallways/elevator areas had slight mildew odors
Overall a nice hotel. Breakfast buffet was good. Bed was not soft. Shower took an unusual amount of time to warm up. Staff was not overly friendly or helpful and seemed confused and put out at our early arrival
The hotel is beautiful. The rooms are spacious are and comfortable. And the beds are very comfy! We had 2 rooms in the North tower, and we found the walk to be insignificant. Location is great, right next to lots of shopping and restaurants. The staff at the hotel is quite rude and over all the hotel is just inefficient. There are angry people everywhere, because rooms promised are not ready. The staff though apologetic, does nothing to help.
It was new-ish Service was not very good...cleaning wasn't either. Getting a taxi and communicating with the staff was very challenging...it wasn't the worst hotel by any means...but definitely wouldn't recommend.
great location, and value for money the slowest check in ever , no safe in the room , very slow room service
everything is good
We were greeted by very nice staff in a beautiful lobby. Got upgraded to an executive room for free. Very nice room, good view. Pool and roof top bar are excellent, as was the Argentinian bbq buffet. Location was perfect, close to skytrain and lots of shopping. Room service breakfast was terrible. Don't get confused by the 2 lobbies on the ground floor, the one connected to the shopping centre is the convention centre lobby! (oops!)
The view from the room was great, the service impeccable and the location was very very convenient. The quality of the interiors could be better.
Predominantly for business guests, but OK as it has a primary location next to various large shopping centers
the location in the city center
in the Centralworld shopping & cinma no need to take a Taxi No
i like the hotel & 1 enjoy nthing
staff welcome and early check in not varity on food ,more international dishes might be added
Very kindness of hotel crew beacause booking.com didn't pass reservation to hotel. They find us a room anyway
Our stay was fantastic, from the minute we got out of the cab on arrival till the time we left for the airport no request was too much trouble for the staff....we thoroughly enjoyed ourselves
I booked this hotel in order to propose to my girlfriend and I have to say the minute you get out of the taxi you are just welcomed with open arms. I booked the grand suite where once we werechecked in at reception we were brought to a club lounge to finalize everything with check in. As already mentioned I booked the hotel in order to propose to my girlfriend so I booked a table for 2 at the Vertigo restaurant which was on the rooftop of the hotel on the 62nd floor. Yes the food was a bit on the expensive side but I have to say that the whole experience was just amazing and the night time views of Bangkok just blew us away. Thanks to all the staff of The Banynan Tree for making it a night to remember.
Room located on what of the hghest floors. Amazing fod and views. Very efficient anfriendly staff.
Location was very good . Basic rooms were god value for money and the roof top bar good I have stayed before an felt the service was not as good . Buffet breakfast was slow and bit sloppy at times . We were in premier suite and lobby high tea was inconsistent . Food was good when came but what we got as in quantity varied . It should be the same each day every day .
Everything was just excellent...............dont miss the breakfast No negatives
fabulous hotel! Breakfast in the club suite was fantastic with very friendly and helpful staff! Great rooms with great views... We will return!
My first time in Banyan Tree and far beyond luxury standard they claim to have.Unsatisfactory!
One of the best I've ever stayed at! Amazing service and luxury.
Hotel experience enables you to relax quickly - everything is a breeze
Beautiful rooms, lovely lobby, great staff and the most amazing roof top bar in the world - has to be seen to be believed Not very impressive from the outside - but more than made up for on the inside. Also, the pool is a little small...
The rooftop dinner and the bed was very comfortable. Room was good The hotel is getting old and needs referbishment and the staff were not very qualified. The concierge ripped us off by using a very expensive tour operator, maybe with a kickback to the hotel!! We forced him to change the tour operator on our second trip and found a much cheaper one for the same trip!!
Very nice and modern
Variety of Breakfast very poor! Kids Club should be open till 8pm at least Pool should be 24/7
Nice location. Friendly staff. Big and confortable room. Nice breakfast. Garden of hotel is very lovely. Manager of reception could be more polate and more friendly. For that kind of hotel greeting and check in procedure should be better....)) Sauna is very very small. All other things are very nice. I like this hotel and will stay again if I visit Bangkok.
The location is good and excellent for the BTS. The restaurant (Madison) was very good and we used the concierge to locate a few things and she was very helpful. The room was tired; old TV, odd kettle/water heater. You need to pay for the use of just about everything and you only can connect two devices for the free (limited) WIFI. The bathroom was dated and the bath wasn't appealing. No IPod speaker, there was a funny old mp3 type connection but unclear how this worked. The place needs an upgrade quickly to keep pace with five star competitors
Läget var perfekt nära till tåg och shopping
Fantastiskt läge och bra rum. Trevlig personal och jag fick ett bra bemötande. nej
Va som är bra är att en får tillgång till rum när en har natt fly för att duscha och byta kläder. Hotell personal är mycket hjälpsamma och har alltid varit det. Denna gången (aldrig för) tog aldrig telefonen och för lite folk i reseptionen som är mycket då¨rligt på denna typ av hotel.
just a nice place, staff are always nice, good pool area and great spa.the night club is really some thing... took some time to reach the hotel by car. beds are to hard. and the rooms really need some work soon.
Nära till shopping ändå ett väldigt lugnt område. Underbart poolområde och en väldigt bra service. Trots att frukosten var lite dyrare så kan vi varmt rekommendera den, helt otroligt. Mycket fräscht och hur mycket som helst att välja på. Ingenting!
Location, Staff, incredible toilets King beds are 2 doubles put together. Hotel is very noisy and I am young. Also, construction going on, but it was still noisy without it. People shutting doors echoes like crazy and you can easily hear the floor above walk around. Small but good bathroom
The staff is wonderful. Everyone is so kind and helpful. A great place to stay! I've stayed here three times, and would definitely stay again! The rooms are fantastic. Great big, comfortable beds with free HBO and Cinemax in the rooms. The laundry service is incredible. The restaurant is great and very reasonable. I cannot recommend this hotel enough! Expect to be well-treated and pampered! Don't expect to get much sun at the pool, especially with the newly-built condo next door--the buildings all but block the sun. Also, the wifi connection in the room is horrible, and only slightly better in the lobby.
Utmärkt läge nära Skytrain. Stor frukostbuffé. Bra underhållning i "källarbaren". Fantastisk utsikt i/på takbaren. Härlig pool! Har inget att klaga på.
Bra restauranger, barer närheten i centrala Bangkok rummenbekvämlighet samt servicen på hotellet. nej
Centralt beläget lyxhotel Nej
Läget var bra,både for shopping och närhet till flygplats. Nej.
Valdigt trevlig personal Nej