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Från bemötandet i foajen till den lilla natt dikten man hittar på sängen, när personalen varit och vikt upp för natten, bevisar att man är en önskad gäst , oberoende plånbok,nationalitet,utseende...alla är lika mycket värda på shangri-la.Härligt hotell med mycket bra personal.
Staff not very helpful Far from shopping and action. Although very close to train, it came every 15 min and was inconvenient to change lines. Was not 5 star service, as we stayed in West Wing and was suppose to be 5 star.
Hotel was presented very well, room was excellant, very clean and in good order. Staff were very helpful and friendly Our only criticism was the coffee served at the pool bar was awful.
Large comfortable bed with good outlook. Close to all facilities. Friendly staff. Good swimming pool and tennis court.
The swimming pool which my daughter had spent hours in it. It was very nice of the hotel to have a cake for our anniversary. It think it was very special for us to come back and to find a cake for us. Hopefully we will be back for our next honeymoon. We had our first there and this was our second five years later. There was a bug, crocroches in the bathroom and we asked the for someone to spray the room. The room was fill with the bug spray and we could not open the window. That was not a plesant night for us as we breathing in the bug spray all night.
Hotel has an high standard and plenty of services. Staff is friendly most of times. One of the girls behind reception was kind of rude.
The location near town. security is good. Hotel is run down, service is poor, need to keep remind our request for room service. Hotel staff not much knowledge.
the location is very good, easy excess to down town shopping area and walking distance to petronas towers they didnt treat us as a honeymoon couple,even though i informed them that we are coming for honeymoon
Have stayed previously and was not disappointed this time. Excellent customer service. Helpful staff. Good location. Good food. Price of the Internet connection was ridiculous. Budget hotels in Europe supply in-room internet for no charge yet the cost per hour here was exhorbitant.
I stay there every year No, I like the hotel and its staff
The breakfast buffet two daily additional charges of 28 MYR and 5% not mentioned anywhere
Vänligt bemötande, fantastisk service, underbar miljö, centralt, rent och fräscht, spa, träning och shopping Nej
Hotellets lage,narheten till monorail och shopping runt hornet ar perfekt.jattefin frukostbuffe med olika alternativ.atervander garna igen. Nej ingenting.
Hotellet har ett bra och centralt läge med en fantastisk frukost. Personalen var väldigt vänlig och serviceinriktade. Städningen kunde varit bättre.
Nara till det vi ville titta pa + typisak turistattraktioner.. Bra lage i forhallande till Turistcentret dar man kan lana internet gratis i 30 min. Var tvungen att aka ner till lobbyn flera ganger och fraga efter handdukar och paslakan eftersom dom glomt lagga in det pa rummet. Trots det ar helhetsintrycket gott.