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The room was modern and clean, the location was excellent. Where do we start, after staying in a Mecure before I know them to be a great hotel chain to use. However this was not my experience with this one. The rooms aircon was broken, not enough toilet paper and tea facilities were poor. Male resturant staff were rude, unhelpful and very snotty. We decided to eat in the hotel and the food was not value for money and quality was disappointing.
Friendly, helpful and efficient staff. Clean and good location. It was a shame about the noise from the building works opposite. Also, the shower door seal leaked which could lead to long-term floor damage.
location was excellent within easy walk of town but quiet room was quite small and finishes were basic
The hotel has recently had a makeover and everything is very clean and new with nice colours and fabrics in the room. It is in a great location 5 min from town centre but quiet in the evenings. Parking is good. Staff very friendly. Nowhere to sit outside unfortunately.
geographical situation within the city was excellent
Very comfortable. Pleasant helpful staff. Very convenient location for walking into Old Port and town. Away from the traffic so quiet
The fact that the hotel is very central to all amenities - enjoyed the breakfasts, although expensive (would book room only next time). Loved being by the harbour and the staff were very friendly. Will return again. Free parking excellent !! Breakfast too expensive.
Pleasant, comfortable. Good breakfast.
Good service, situation, close to everything, view No
The staff were helpful and friendly. Having secure parking facilities a great benefit. A standard room with double bed was fine for me as a single occupant. However, for two people I imagine the room size might feel on the small side.
Fantastic location, friendly and efficient staff, lovely hotel Air conditioning was not effective enough
Needs a decent bar
Great central location. An elegant old building but the rooms didn't have any of the disadvantages you sometimes get in old buildings.
Nice ambience - welcoming foyer - late night cup of tea - lovely courtyard for relaxed smoke - sitting area separate from foyer.
Situated by the Old Harbour and the Old Town of La Rochelle and at the same time a bit off side from it all.
Position of hotel was excellent. Staff pleasant but not very warm. No cable channels on TV. Breakfast far too expensive. Mini bar not working and contained just 4 small bottles of courvoisier
Excellent location in easy walking distance of everything yet quiet at night, parking available at a small supplement at the hotel, spacious room. Our room overlooked the car park/small garden, and over the harbour beyond, but most rooms overlook the internal courtyward - not so nice. Although modernised, room a bit tired - but the good much outweighted the bad.
The on site parking, the rooms are very nice and it has a great location, I have stayed there many times. The very surly woman receptionist, afternoon 15/7, who met us on arrival. Beyond the obligatory 'bonjour' there was not one word of welcome or pleasantness a big black mark. I know it is the french way, no wonder the Irish are considered so friendly but it was a pain in the you know where never the less.
Central location and very quiet.
The location was super. Very close to the harbour and street entertainments at night. We enjoyed the poolside tables for reading etc. There was only one chair in the room - should be two. Breakfast poor value - no muesli, terrible machine coffee, the hot food was awful, marmalade always hidden away. In town, we bought a very good 3 course meal in the evening for less that we paid for the breakfast. Also, when we booked it was advertised as 13 euros, but we were charged 14 on departure.
Yes, we liked this hotel. It's loceted very good.
The restaurant I didn't know abaut parking in this hotel
the location was too expensive for the rooms offered which were very basic.
The location No
Excellent location on the quayside. Polite & helpful staff. Sometimes noisy night club behind hotel.
Location was brilliant-very central but peaceful at the same time. Overlooking the port, close to the train station, aquarium, local amenities. Car rental on your doorstep. Staff very helpful.
The hotel was very good and the restaurant... would have liked some help with luggage on departure ny mother is 88 and I tweaked my bag lugging the suitcases around to the car.!
Spacious room and en suite. Nice comfortable bed. We were on the fifth floor behind the main hotel building, so it was quiet but we could still see the sea over the rooftops which was lovely. Swimming pool was nice and deep with amazingly comfortable seat shaped lilos. Perfectly located beside the harbour, very close to restaurants, the town and bus and train stations.
Mycket trevligt bemötande av service vänlig personal. Väldigt trevliga och rena rum med hög standard. Lite info om parkeringsmöjligheterna och ingen alls om höjden in garaget, vilket var ett problem då vi hade takbox. Dock löste personalen detta väldigt bra då vi fick stå precis utanför entrén.
Mycket fräscha rum. Bra läge nära hamnen men ändå med lugnt läge. Designen känns modern och elegant. Frukosten är inte prisvärd men det finns gott om alternativ inom gångavstånd så det är inget stort problem.
A spacious appartment in a central location Poor quality breakfast
A basic hotel in a good location.
the location, in the middle of the centre
Clean, comfortable hotel. Efficient helpful staff. Good parking
A beautiful building with lovely antique furniture, very close to old port and lots of restaurants, lovely ambience would stay here again
Jätte stor rum med alla faciliter. Riktigt lägenhet med 2 jätte stora rum. Perfekt när man reser med familjen. Väldig trevlig personal. 5 min från flygplatsen med bil. Lite ljud med en fläkt.
Lungt hotell, trevlig personal. Inget duschdraperi. Inga internationelle TV kanaler. Ingen minibar.
Central och lyxigt hotell till ett bra pris. Supertrevlig personal. Inget att klaga på
very basic but cheap and easy walk to la Rochelle and with bars cafes and restaurants within a few steps of hotel as close to university rooms clean and functional but a bit grim
esay to get to, clean and tidy good value breakfast none
The lady at the hotel found out that a mistake was done with our booking and that no room for 5 people were available for us. She rapidly found a solution and we got a room for the night. No assurance that our booking is still ok when we arrive at the hotel.
Hotel was within walking distance of centre and the fact that it had free parking was a plus for us. Very basic but clean. Receptionist kept answering phone and just asked for name and money up front for stay. No interaction at all.
The close proximity to the centre of town, the marina and the Aquarium was wonderful, all within walking distance. Room was very clean and good value. Good for an overnight stopover. It was very impersonal, locked out until reception opened at 5pm and then, on check in, was issued with a code number which opened the front door. More like a boarding house as opossed to a hotel. Sensory lights in corridors a little creepy.
Simple, central to La Rochelle
the room was clean. there was spare bedding. very easy to check in. liked having the code in place of a key inconvenient that the reception is unavailalbe between 11-17h as would have liked to leave a bag there during the morning.
Very well placed, central hotel with plenty to see and do on the doorstep. Helpful staff, clean rooms (basic but comfortable), booked a triple room and got 2 interconnected doubles for same price which was good. Would book again for city break. Some rooms and shared areas looked dark and pokey.
Hotel in an excellant position - Ideal for the various boat trips, shops and a lovely harbour location together with all the street entertainment. Unfortunately there was an undesirable fishy smell in the lobby and lift areas which obviously eminates from the fish resteraunt next door.
Very helpful staff and excellent service. Good in-room facilities. Air conditioning a real bonus. Only limitation was a lack of a safe in reception large enough to take a laptop.
Wonderful location. Great food area. Horrific "free" internet service.
the location was excellent..the room was quite .....a good hotel in a beautiful city,but not for a week room was basic...no wardrobe..compact if not small rooms
Location is the best we have ever tried.In the middle of everything.
It was conveniently located near La Rochelle Center, and parking was available.
The staff were very friendly and helpful. The room was very comfortable and the buffet breakfast had a good choice of food. The hotel is within 15 minutes walk from the old harbour and town so good for access
reasonably priced hotel for the area clean and modern but quite clinical. Two great restuarants opposite hotel Location relating to the town and beach. A good 20min walk from main center no good for anyone with walking dificulties
Quite room,Clean,modern. Would have been good to have a british channel on tv.
very nice rooms. extras: coffee, tea + biscuits in room. shampoo. -
The hotel was excellent in every way. Would like more pricing options for breakfast. We normally breakfast on croissants and coffee. Euro 8 per head is expensive for this! We have our breakfast away from the hotel for Euro 4.50 total!
Nice room, comfortable beds, parking-place and good value for money. A busy road outside the hotel
No frills, but it is a clean, modern hotel and the location is good. We would stay there again. Parking is a bit tight, but thats about it.
Clean room and lovely bathroom. Also a very quiet location. The hotel lacked atmosphere and a small bar area would have been nice.
Indoor pool They charged 25euros for my well behaved pet bet they don't charge for small children that can do lots more damage!!!
This hotel only opened in July 2010 and is absolutely first class. The staff are very obliging and the restaurant is superb. The rooms are very modern in design and offer all the amenities you could ever need. Only 1 point. The GPS co-ordinates are inaccurate by up to 1km. They need amending or you will be driving around the area for ages !!!!!!!!!!!!!!!
Very beautiful hotel, very clean, excellent friendly staff. Not really any bad points, but if anything a bar would be nice to be able to sit and have drink at the hotel.
The staff were extremely friendly, welcoming and helpful. We were escorted to our room which rarely happens in hotels these days but is a very good idea as the room facilities were explained and instructions were given in how to use the air conditioning. This is not so much a complaint as a word of advice - finding the hotel is very difficult. We took the exit for Lagord presuming to find some signposts to the hotel. However, we found no signposts and having driven around in the dark for some time we came across the hotel by accident. Some signs around the area would be most helpful. On leaving we asked for directions to the airport and were told to follow the signs for Ile de Re - however we could not find any such signs and again drove around in the dark until we accidently found our way!
Everything was perfect: very helpfull and professional staff, beautiful design, good food. Not very central but ideal to get some rest and very close to the sea.
The entire were fantastic staff amazing the food to die for. Thankyou No
No on-site parking.
Location of hotel couldn't have been better, just around the corner from the old port and lots of restaurants and shops but just far away enough that there wasn't much noice and had a great sleep! Room was pretty basic but the bed was comfortable and the bed linen was clean. Rooms were basic and tv had only French channels.
Shower & toilet facilities were very good & room was clean & presentable. The third bed was only a sofa bed which was't adequate & the bed sheet was of poor quality & had a corner strap that was broken. The room could have been larger for 3 people sharing - I.e a seperate room/area for the double bed. Also the Free car parking was full so we had to park in the Public car park by the beach & pay. The map directions for the free parking wasn't large enough; making them difficult to find.
Please write at least 15 words
Most important is the fantastic situation in the old town. Can't be better. Well for that price, I resquest a personal toilet in my room
Very convenient location in the heart of old La Rochelle, right by the old port. Very clean, very friendly, very quiet. One of the best old town hotels I've stayed at in France.
Close to Rail station. Short walk to the port and town centre Beds/Mattresses were too firm.
great price when it means you can cook your own meals (back packers), fair size, not a huge walk to the town centre one of our windows didnt lock, mentioned it on the second day and was told it would be looked at that morning, we checked out six days later and it still wasnt fixed. at night the distance from the town centre may be a problem if like us (two girls)
The price is not bad, but if you cannot sleep properly... cheap turns expensive. Used sofa coverage, short window curtain -so sun gets into the bedroom-, door code did not work at night and nobody from the hotel did anything, until a customer had to put a cushion so the door kept open all night, expensive breakfast
Good size rooms, little self catering kitchen for a cup of tea too!
Good location, located well from the train station and the conference center. Also have spacious rooms and quite location. No
Location to Town Centre. Good car parking. Clean and Tidy. No lift. bed settee not very comfortable.
quite convenient for the centre of town very basic did not change the linen or towels at all during the week
It was nice and quiet,and close enough to walk to the centre of town. we complained about not having hot water,and it wasnt fixed
The hotel was a good 15 minute walk from the centre, past the hospital, morgue and Accident & Emergency. The window of my ground floor room did not lock closed & I slept badly for fear of someone climbing in while I was asleep.
The staff were very nice and accommadating as we arrvied early and were able to check in. the location is good as it is only 10 minutes walk to the city centre. There was no air conditioning in the room we stayed in. also the bed was a fold out couch bed which was not specified in the advertisement.