The location is fantastic Due to underpass located near the Hotel the east side of the hotel is rather noisy.
proximity to beach
The staff were exceptionally friendly, the room was clean and comfortable, . I would stay there again without hesitation, On the down side there was no iron in the room
Nothing The service, cleanliness, attitude, and food In other words it was horrible and I would NEVER RECOMMEND THIS HOTEL. IT WAS FILTHY
the view of sea yes comportament concierge and security
nothing a cheated experience. nothing at all please do not reccomend this hotel to any one i am puting a campaign against this property on facebook
The rooms were newly renovated and each roon had a view if the sea. The hotel staff spoke perfect English and very helpful - whichis rare in israel from experience !! The hotel outside public areas + pool area look tired and in desperate need of a simple lick of paint.
location, breakfast included
Beach side position Public areas very worn and grubby. Our Seaview room had a much better view of the car park !
Vänliga ansikten.Familjekänsla. Nära till en underbar strand fantastiska affärer och nära till ett Tel-Aviv som aldrig sover.Dvs. nattliv med alla klubbar och matställen.Hotellets frukost buffe mättar alla munnar. För de som firar shabbat har de en fantastisk buffe .Man njuter från första till sista tuggan. Kan varmt rekommenderar detta prisvärda hotell. De kommer med all säkerhet se oss igen. Sorgligt att behöva lämna. Nej
i can't say that something like very much. it could be more cleanliness
Hotel is a bit out of town central area. Returning after 5 years the hotel looks a bit old fashioned in need of refurbishment
The bed was very comfortable and the proximity to the sea and Jaffa was a big advantage. The shower was lovely but it was not easy to clamber in and out of the bath even for me and I am a young 54. The Carmel lounge was a great facility to have. Some of the staff were surly and did not go out of their way to help. as an example, I arrived, on my own and stood for ages at the housekeeper's desk and, due to a temporary reception being in place as the main reception area was being refurbished, none of the staff came over to ask if they could help or to point out that in fact I needed to go to the other desk to book in even though not that busy.Also, they had no record of my booking and luckily I had a copy of the booking form with the reference number etc. They booked me in for one night until they could talk to the booking agent the following day to sort things out. The same happened to some friends who were also staying at the hotel and arrived the following day. Not a good start.
Location was good for City and Jaffa Temporary reception due to buiding works which resulted in delays in service. Building works also precluded use of reception lobby bar area
Excellent breakfast, responsive dining room staff Very rude waitress in lobby bar/lounge and very rude desk clerk at the reception desk. Very plain accomodations
Very good location directly at the Mediterranian Sea in the South of Tel Aviv; good connection to Highways, Airport. Excellent Breakfast buffet. Big size; rather unpersonal.
the hotel is very comfortable and the staff is very pleasant
The breakfast was very good. Reception staff charging us in full and in advance on our arrival for our one week stay. Carpets in our room not clean / hoovered when we arrived. Tired, worn decor of the room. Renovations being carried out caused noise and dust especially in pool area and reception areas. we were not pre-warned of renovation work
Good location, excellent breakfast, attentive service Both you and hotel web site should have advertised that hotel was under construction. When we arrived they did not have our reservation but did honor it -- only initially guaranteed the first night (staying 1 week). Subsequently the hotel proceeded to hound me until I returned to the front desk with my cc to guarantee the rest of the stay -- phone message, letter under my door, 2 phone calls 10 minutes apart. The reason I hadn't responded is that we had been out of town for the day.
The breakfast is excellent Mirror in bathroom not for small person and bedroom could do with stronger lighting
Centralt läge, funktionellt affärshotell, pool och gym på taket stort plus. Mindre och personligare än de jättelika grannarna (Sheraton, Hilton, Renaissance etc) och därför trevligare än dessa för en längre vistelse. Endast lobyn är renoverad, resten av hotellet skulle må bra av ett ansikstlyft, därför inget riktigt designhotell. Frukosten är strikt kosher och därmed inte internationell (ägg serverades inte på sabbaten, inget kött överhuvudtaget, endast ägg och fisk) och var dessvärre även direkt fantasilös. Och personalen var korrekt och hjälpsam, men skulle må bra av en charmkurs.
Bra läge trevlig personal rent snyggt mysigt litet hotell nej
Bäst tycker jag ute terrassen var. Att sitta där titta ut över havet och njuta av den jättefina frukost buffén var fantastiskt.Hotellet gav en känsla av fräschör. Litet utrymme för kläder. Vi hade ett litet rum, det var OK men utrymme för att hänga kläder var för litet
Dated hotel but well run with pleasant rooms. Food at breakfast was average and in the kosher poolside bar the food is terrible. We had lunch there, a burger and chicken salad, this was by far the worst meal I had in 10 days at Tel Aviv
We had a wonderful time and could not fault the hotel ,we will go back at some time we did book apoolside room however when we arrived there was not one available?
Hotellet har sett sina bästa dagar. Motsvarar max 3 stjärnor. Bra med fri trådlös internet och fria telefonsamtal. Frukosten är orimligt dyr.
Bekvämt och rent. Bokningen hade kommit bort. De svarade inte på telefon.
Läget Fick rökar rum från början trotts krav på icke rökare.Mycket diskution och byte efter en natt. Samtliga glasytor (fönster, speglar mycket smutsiga)
My room was very clean. The area around the frontdesk is in need of renovation. Very nice breakfast. I will stay there again.
Frukostbuffé var utsökt, fräsch och delikat, personalen var väldigt trevligt och hjälpsam, utmärkt läge nära stranden och city samtidigt, absolut värde sitt pris
Adam is an excellent receptionist. The hotel is right in the center where we had to be I found Minibar-Drinks on the bill which we did not consume....
The gym and pool facility and the business lounge. The position right in the centre of town, the building revovations going on and the unfriendly and unhelpful staff
Room was spacious and clean. Typical Sheraton Business hotel style. I hope the Leonardo chain will keep this functionality. Very little staff for such a big hotel. It could almost be described like an Embassy Suite style hotel.
It had a bed and a bathroom. Breakfast was okay but I've had better. They don't charge for Wi-Fi. Very expensive for what it is. The room does not, in any way, resemble the photos I saw on the site prior to booking. The reception was a building site and I do mean a building site with welding, grinding etc all going on throughout the day. No way on earth I'll be back at this hotel!!
The early check in (5am) clerk was outstanding. Very understanding and helpful. The room was big. My tv complaints were cared for as best as possible but with little satisfaction since the problem was mechanical in nature. I got from the airport to the hotel by rail and foot in about 25 minutes which was very convenient. The television remote only worked within 3 feet of the TV, wifi was pretty bad and dropped off a lot, the furnishings looked dated, the phone operator was rude, it was hard to leave the hotel at night since there weren't many options. Furnishings and carpet should be upgraded. Breakfast was very overpriced at 23 USD. It would be nice to have non-kosher options for international non-Jewish guests.
The room was clean and quiet. The hotel is being renovated which is creating significant disruption, i.e. the breakfast was served in a room far too small for the number of hotel guests. On one morning I was unable to eat anything, on another I had to sit outside with plate on my lap.
Convenience Rooms were smoking and non smoking combined. The smoke smells wafted into the hallways. Breakfasts were mediocre. One day the cleaners forgot to clean the room. Towels were shabby.
We found the location to be excellent and enjoyed the fact that there was a separate living area The smokiness of the corridor and the noise from the restaurant on the 7th floor (we were on the 6th floor).
The hotel location is very comfortable and near many point of interest including near a highway. There is no parking, business center for a fee for the duration not per day, staff that is not trained and informed on hotel information, manager not polite and rude.
Galit, Li-Or, Michelle, Adva, and all the rest of the staff really helped make our stay a huge pleasure. I would recommend the hotel highly and look forward to staying there again.
For me, it's the best hotel in Tel Aviv! Just a few steps from the beach. Nice and clean rooms. All rooms are like a studio with a little kitchen and a drawing room at the entrance and a separate bedroom. For everyone who is looking for a pleasant and comfortbale stay!!!
The two rooms in the suite is very comfortable. There was no porch to the room.
Hospitality, proximity to the sea there was not possible to rent a bycicle - all were rented out
The suprior jr suite was great, the personal was very nice. The breakfest on the roof was great ( Lounge style, with great view over Tell Aviv), The facilities in room where perfect, TV and DVD player in main sitting place, DVD renting in Hotel, Free Wifi (most places in Israel it is an extra service), The kitchen in room is perfect with big fridge:) nice to keep your drinks cool. Service was perfect, nice people commited to their job. I will return soon!
The location is outstanding .The restaurant is both indoor and a Terrace providing a superb opportunity to enjoy Tel Aviv's skyline and the sun over the Mediterranean The Lobby is small ,my room was under the kitchen and was noisy very early morning .
The hotel was pretty nice for an extended stay. It's walking distance from the beach. The Room was rather large, comfortable and clean. I really liked that every room as a nespresso coffee machine (much better than the drip coffee machine you get in the US). The service in the hotel was really average. It takes forever to order a coffee or a juice in the morning at breakfast, the staff pretty much ignores you. The showers in the bedroom have an issue. Their design makes it really hard to not flood the bathroom every time you take a shower
Location and size. Very good location. The staf was friendly and recognized you after a couple of days. I like small hotels they are more intimate. Wasnt as clean as I would have liked. Attention to detail could have been better (had to ask 2x for toilet paper, didnt get a wakeup call as requested.)
Everything was clean and the front desk lady was very nice. Management knows that they have a very noisy room and they still have it available (or maybe there are more?). It sounds like someone is flushing the toilet on you all night. And when you complain about it, and if the hotel is full, the manager will tell you that you can leave the hotel and they won't charge you. After a long fight with the manager (I am sure none in their vacations wants to fight) he agreed to refund 50% (I still think they should have refund 100%). However I am still waiting for that refund.
Location....Suites very nice hallways and elevators not very clean......run down. Pool & gym old, run down equipment, not clean. No doorman, just security. Very overpriced.
Good location, the staff was friendly, always ready to help, the room was clean and comfortable.
The hotel is very old and it is reflected in the room furniture and common areas. Sadly, it smelled like cigarettes and the walls were thin.
Min väninna och jag hade et "rent helvete" med personalen och debitering där borta på Isrotel Tower i Tel Aviv. Jag skulle gärna villja sända er kopior på korrespondens jag har med hotellet beträffande debiteringen. De debiterade mitt konto med det rätta beloppet samt tömde min vänninas konto (från Zurich) med 1800 US $. Någon förklaring till detta hade de inte. Visserligen har de korrigerat felet men vi har lagt åtskilliga timmar båda två på att rätta felet under vår semester något som jag nu KRÄVER konpensation för. Jag ska inte behöva lida skada på grund av oförskämda arroganta människor. Min väninna kunde inte handla någostans i Tel Aviv för hennes kort var tomt. Jag fick lägga ut pengar åt henne. Vart vi än gick hade hon inte täckning
Snyggt designat.Bra rum. Varierad frukostbuffe. Nära till strand och shopping. Rena rum och allmänna utrymmen, trevligt med trägolv överallt.Tillmötesgående personal. nej
Frukosten, närheten till fantastisk strand, personalen, fritt internet
underbar stor balkong på högsta våningen (7), med utsikt över stranden, snyggt rum, badrum med jaccuzzi, fräsch frukostbuffe
Ytterst hjälpsam och trevlig personal. Mycket god frukost. Mycket fina och rena rim. Rekommenderas!
I would like to have wi-fi in the room not only in lobby
the staff were friendly the booking process was very difficult--we booked online but then spent three or four hours calling the hotel because they refused to acknowledge the booking; we then called booking.com to ask for help or cancel and only after that did the hotel acknowledge the booking.
Tremendous staff, young entheusiastic and happy to help out Occassional smoking on a non smoking floor, staff quickly rectified this
Internet only in the lobby so guests gathered there with their laptops. Some were using Skype, it was noisy - not conducive for work and there were not enough power sockets. There was offensive racist conversation in the lobby (Obama is a f***ing n*****) which the staff seemed to condone.
A centrally located small hotel close to the beach. The rooms are small but clean and adequate. The service was very good. The welcome was very warm with a plate of fruit in the room. The breakfast was excellent.
Good breakfast-offer / daily change of towels / less noise / friendly staff / clean rooms / easy check-in and check-out
close to beach, interesting neighbourhood, helpful staff, excellent breakfast nothing
top service at the desk
The staff was very friendly and responsive. The renovated rooms are clean and neat. The proximity to the beach and market is very convenient. I was amazed by the politeness of the staff. They are very friendly, helped me to bring the luggage to the room. We had the late evening flight and the front desk person accommodated the first floor room for us for the rest of the day to take a shower and to change. The hotel personnel exceeded all our expectations and made our stay good and absolutely comfortable.
Great staff clean room Room was tiny
Great staff. Super nice people. The hotel itself...meh..definitely definitely not five star, perhaps not even four. Tiny room and bed so small I could barely fit. Noise from hallway came into room. I'd say it's a good four star. The bed was tiny, barely fit one person.
The staff was very helpful and professional. The room was pretty and clean, the bathroom very modern.I particularly liked the different lights you can choose for your room.Magazines were available on the terrace. Very close to the beach but in the same time, quiet. Close to restaurants and ATMs. The room can be somewhat unpractical, for example it has little or no space for a suitcase. The bathroom door is almost transparent and the light from outside filters all the way to the room at night (it can be difficult if you are not an easy sleeper). The breakfast is a la carte, not a buffet, but nevertheless it is delicious and plentiful.
The location near the beach was very good. Asking for a glass of red wine without checking price. Cost around GBP 10 !!
location of the hotel The price of the room included breakfast, but due to an early flight my husband and I had to leave before the breakfast was served (8am). What was disappointing was the fact the hotel staff did not bother to prepare for us even a cup of coffee at 7am before our journey. Very diaappointing.
The friendly and helpful staff were the highlight of my stay. Intuitive and very ready to go the extra mile. The room was a little sandy when I first checked in.
Staff was extremely friendly and helpful. New, fresh clean & attractive. Has no elevator, but staff enthusiastically offered to take care of luggage.