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friendliness of staff, quality of food, location, all round excelence.
The woman in the reservation office and the girl which works in the reception were really helpful, friendly, nice and kind and gave the best service to us we could imagine. The manager of the dining room was really unfriendly, the tables were dirty and the dining room was too crowded so we always had to wait.
location lack of entertainment
Staff was very freindly
Romanian employees Not a three star hotel
Management was there to help you 24/7 with anything you need and they were very accomodating. The location of the Hotel was also ideal for exploring the entire Island of Zakynthos.
Clean and nice rooms, polite personnel, close to Zakynthos center there was no parking
the hotel was quite and the staff was friendly. bathroom in the room
Very professional check-in. Reasonable breakfast with good opening times. Internet access is free (even if notices in rooms need updating). Parking ok (restricted but we did not have issues in Aug). Stairs to access the hotel reception, also one of the rooms was very small. Breakfast could do with full size toaster working for non pre-sliced bread.
I liked the hotel. It was close to the beach and walking distance to everything including the square with all the outdoor bars at night. The room was comfy, had wi-fi, tv, a balcony with a sea view and we really enjoyed our stay. Not that I can comment on. The reception staff were very nice, wasn't too impressed with the bar person...but no big deal.
The staff is very nice and handfull.the location is great,the breakfast is good no vechtable.the hotel is clean.we will come back. everything is very good.but in breakfest no vechtable.
The only thing that i liked was the view because we could see the sea, not a spectacular view but not something that you see every day. The bathroom was very bad, the walls had traces of mold making to be a strench of breathing. The room was quite small for a 4 star hotel.
Friendly staff and nice room design