Very nice hotel!! Near shopping city! The stuff in the reception very helpful and professional! The breakfast was really good. Everything was very good.
Suveränt fint förstaklasshotell centralt beläget i staden. Gedigen frukostbuffé och excellent gourmetrestaurang. Bilparkering i hotellets djupgarage utgjorde en säker, lättillgänglig och bekväm förvaringsplats när vi inte använde bilen. Förvånansvärt lågt pris/natt under vecka 33. Inte direkt, men duschkabin hade varit bättre än badkar.
Ligger bra, utstrålar att vilja var i högsta internationella klass. Bra service
Hyfsat hotell. Lite lyxig entre etc. Rent men dock en papperslapp under sängen. Internet och frukost dyrt. Jag valde då att ta frukost på Coffee Fellow vid Mittstatte. Mycket billigare och med gratis Internet. Strykjärnen var det lite få av och de första två jag hittade fungerade ej.
Very good location (although my GPS on rental car couldn't find the Hotel at first, but I was able to find myself anyways; like in good old days!) Everything you expect from a Hilton Hotel; staff was friendly, rooms were spotless, well equipped (there were even a microwave), right in the heart of the Stuttgart (next to Porsche Arena and Stuttgart Stadium)... Good value for the money, highly recommended. Pricey breakfast, but still worth it. You gotta start your day right!
Modern and tidy hotel. Comfortable and clean room & bathroom. Friendly staff. Very convenient to visit the Mercedes museum or the Porsche Arena. Mini-bar available only at the reception (not in room).
The food in the restaurant was terrible
Excellent staff, very happy to help. Other inconsiderate guests who would not check out on time.
The location was perfect, a block away was the spring festival, the reason we visited
The hotel was nice with a modern decor , plasma tv and free Internet was a great bonus, the staff were very helpful The location is very far of Stuttgart's center, and far away from the train station ( more tan 10 minutes walking) but its ok if you have a car, we boked three rooms for three days and in one day two of the rooms were not cleaned well and not provided with amenities (shampoo, etc )
summer special 50 % /
Room comfort, cleanliness, good facilities, noise reduction. When I asked to stay an additional night, the rate was increased without a reasonable explanation. WiFi access in the room was somehow complicated.
Free wifi was really good and fast. Bed is comfortable, room was really nice and it has facilities for ironing clothes and even a microwave. Free coffee/hot chocolate machine next to the reception, with really good hot chocolate I might add. Good American style restaurant a 2 minute walking distance from the hotel. The laundry service was inconvenient, you had to give them your laundry before 8:30 A.M or they would charge %50 extra.
The hotel was situated near the Mercedes museum which my husband wanted to visit
I feel it is totally overpriced in comparison to other five star hotels. The rooms are smal. The TV is in a position were you cannot sit in bed on watch it comfortably.(TV being on the side of the bed, not at the feet end of it)
Central location. The Steigenberger Graf Zeppelin had lost my booking/reservation. It took me 30 minutes to check-in. When checking-out reservation was lost again. Amazing for a 5-star hotel: no room service from 10pm to 6am.
had very high expectation from it before we arrived due to its history & the introduction from the guide book. unfortunately it turned out that we only liked the location of it. the management. stayed there for two days. toilet paper was almost out in the first day, but no additional was added. we had to ask for it by ourselves the next morning after running out of it. The heater didn't really work in the first day, either, even though it was fixed the next day after we notified the front desk during the night. The guy taking care of the problem at 4:00am after we were awoke by the cold temperature didn't seem to feel sorry about the situation. maybe we were being too polite during that time? obviously something wrong with the management of this hotel.
Very centrally located, neat and clean it must be possible to go to the room before 15.00
Location - great for the shops and the railway station. Very friendly staff - both the cleaning staff and those on the front desk. We waited in the bar inside the foyer to be served a drink but the waiter didn't serve us - not really a problem as we went into the very friendly zeppelinos bar, which was part of the hotel, instead, but disappointing that the waiter didn't see us.
Location is very good near the main station Price very high, they asked for more money to get a twin bed room instead of Double.
€35 for a toasted sandwich in the bar at night......
Customer Service, room was awesome
Location near the train station is very convenient The wifi is a ridiculous joke -- very slow, drops constantly, and when I asked the front desk attendant for a room with good service, she put me in the room furthest from the server. I had to stand in the hallway to reconnect, repeatedly.
Nice room design. Good reception team There is no place to held a meeting with guests in the lobby. For a hotel of that class the lobby is poor. There a special stage in the lobby reserved for VIP customers. This is not good.
Rummet var inrökt. De glömde att städa rummet en dag. Personal kom in på rummet utan att knacka på dörren klockan 20.00.
Det bästa hotell vi besökt i denna prisklass. Personal, rummet, frukosten - allt var högre klass än vi hade räknat med. Nej, allt var bra!
tyst på natten, rena rum och sköna sängar. tyvärr låstes inte garaget på natten trots att det var sagt så. hade inte läst recensionerna
Clean, modern and new! Location was central and as easy walk from the train station. Friendly and helpful staff.
Absolutely fabulous lodging and staff
The staff at the hotel were very helpful, professional, and friendly. The hotel rooms, although small, were modern, comfortable and clean. The breakfast was meager and picked over. We were told breakfast was included in our room rate by an employee in the dining room only to be charged for it when we checked out. Very overpriced compared to other hotels we stayed at for what they offered.
Wellness is nice and free. Rooms are spacy No wireless available in room or elsewhere although your site says it is available. No free internet. Resto quite expensive
This hotel was amazing in every aspect. We had the 2-bedroom 2-bath apartment for two nights and it was a great value, and totally fantastic! Rooms were spacious even by American standards and the baths were huge and spa-like. Staff was friendly and fun and very helpful from reception to concierge to restaurant. We will definitely look to stay in another Arcotel property in the future. Absolutely nothing negative to say!
Large room The atmosphere in the bathroom is to cold
Hotel is well located and facilities are good. Undercover parking was handy. Hotel a bit hard to find even with GPS.
I hated the room telephone It was hard to use. No clock at all in the room!! There was no breakfast card in the room.
breakfast watch out, the hotel is located by the 6 lines main road of the town - half of the rooms have windows on that road. the price is a bit too high for the design - standard - confort provided
The staff, the comfort of the rooms Breakfast was not included in the price
Friendly staff (jasmine?) and plenty of space in the room. No air conditioning.
Very clean,very good location,very warm in the night time. Internet is expensive.
Restaurant for having dinner / breakfast in the hotel was ok We applied for 2 non smoking rooms , but instead we got 2 smoking rooms, smelling very badly. It was answered by the reception that the choice between smoking / non-smoking is just a "preference " so we couldn't change our rooms.
Staff was very helpful in providing information about the city. Price was way too expensive for the quality of the room. Breakfast was not included, and cost 15 EUR extra.
so helpful. so clean. Thought hotel was in centre of Stuttgart, but the town area of Bad Cannstatt was a lovely place and walkable within a few minutes.
The matresses are really bad
Bed was very good and clean also bathroom and modern styled. I slept very well. Breakfast was good but extra 16.00 Euro is a lot because we had dinner in the city very well with 3 persons for 69,00 Euro including drinks. The bar is not filled on the room but at the reception you can buy cold drinks for 3.00 Euro's a bottle and 2.70 for water. A lot of money, if they make it cheaper much more people would use this service. Strange that they do not fill the bar. Also internet use (t-mobile) costs 8,00 an hour, far too much.
standard was high
Close to the U-bahn, large comfortable rooms, modern facilities.
Friendliness of the staff who I had met during previous visits I thought teh room was a little cramped!!
We had a great stay for 15+ days. The staff was friendly and assisted us in every possible way, even though we were limited by our knowledge of the German language.
room service staff extremely friendly Reception staff extremely unfriedly and unpolite
The hotel is decent, well located close to a highway, rooms are equipped with all the stuff which is needed (no luxury), and the things which make this hotel good values for money is 1) a breakfast, the best I ever had, big variety of delicious food and beverages, just amazing 2) free parking slots around A bad was far too soft, the rooms are not well isolated in terms of the noise but this is fine provided you have quite neighbours
beautiful location next to forest quiet lovely restaurant fair price numerous walking and biking trails start from the hotel needs better wifi options
The spa area was exceptional, one of the best (for a hotel). Front desk staff was very nice, professional. I would have expected that size room in Rome but not in Stuttgart, room was very, very small- hard to move around (for one large person). Thinking I got the internet special room, there weren't a whole lot of folks staying at the hotel- would have been better to save the old hotel section for over flow (not to a new customer, 1st visit, with a less then full hotel). Could have done a whole lot better closer to my conference for 100 euro, in my mind, this was a 50 euro room with 100 euro price!
Convenient to University of Stuttgart. Good restaurant. It was under renovation and construction at the exit of the autobahn made it difficult to find.
Loved this hotel. The setting is quaint and beautiful. Staff was very friendly. Quiet and nice sized room. Great breakfast. Beds were a bit too soft. Wi-Fi was offered, but virtually non-existent in rooms. Could not connect, had to purchase T-Mobile HotSpot to get online.
Very quiet and comfortable, large room, plenty of space, terraces.. All this at the "economy" rate, breakfast included. The best I ever had for a very reasonable price. 20 min. from downtown, but perfect for stays at university and for spending time in a beautiful landscape, with lakes and forest Slight scent of smoke in the room, the previous guest must have been a heavy smoker.
Place to sleep The price was too high for the level of accomodation
Location No air conditioning,no bath,no balcony
Spacious rooms, large bathrooms, right on top of subway station, short taxi ride from central station (and shopping district), very satisfactory breakfast bar mattresses need to be firmer, pillows too soft
friendly staff the hotel is in an industrial area, right by the road and very cramped - overall good for one night - but nothing longer. Also, no lunch/food during noon time served
The online booking process functioned perfectly. The hotel is located next to a major traffic route and has thin, poorly insulating windows. Rooms are very loud, and this noise continues throughout the night. The room I was provided had no functioning air conditioning, and the room was very hot. The front desk had only "too bad" to say in response to my complaints. The checkout procedure automatically charged our fees in us Dollars, including a hefty premium for the conversion. Conversation with the management regarding these issues were not handled in a satisfactory manner.
Location, help of staff and ease of travel to city
Excellent staff, very helpful. Messehotel was closed on arrival - a not very clear notice directed me to the Kongresshotel across the road, should have been notified of this when making booking. Air conditioning switched off at night, room got very warm and made sleep very difficult.
That our group of 5 persons was split and one person had to stay at a cooperation hotel nearby.
Room service not available.
Pets were accepted and welcomed warmly. The bar was nice and the bartender was friendly. The front desk staff was friendly. The food at the restaurant was very very salty. Also, we booked 1 room for 2 people but the blanket on the bed was not big enough for the entire bed. The blanket was meant for only 1 person. The air conditioning did not cool the room no matter which way we turned the dial.
the staff and rooms were very clean and decorated.
Just near the next subway station. Nice Breakfast View from the room was not really beautiful, but OK...
Läget. Parkering vilket jag värdesätter högt. Rörig herre i receptionen. Borde bytas ut. Dyr frukost €13 som var i stort sett uräten en halvtimma innan avslut
Trevlig personal som var väldigt omhändertagande. Vi hade ganska låga förväntiningar då vi bara betalade 38€ för två personer med extremt glatt överraskade när vi kom fram, ofattbart lyxigt för så lite pengar. Dessutom låg det bara 450 m från Prosche museet. Det var inget jag tyckte illa om men man skall ju veta att det inte ligger mitt inne i stan men alla som semestrar i tyskland har bil med sig förmodar man.
Utmärkt läge för att besöka det nya porschemuseet. Rummet var bra, rent och praktiskt. Hotellpersonalen vänlig och mycket tillmötesgående. Garageparkeringen lite väl dyr.
The breakfast No have restaurante, is not true, they offer a snack bar. The location is not easy to move on, the room the decoration is poor, does not have a good TV. does not offer beauty shop like shower cuff, etc, the towels the low quality, etc. etc.
quite good, I didn't put too much pressure on the hotel. I was much more interested in Stuttgart as a city. Anyway, the hotel is clean, staff is helpful, only the distance to the centre is too far, about 12km, but there is a tram really close
breakfast quite a hike to the centre by public transport
Great breakfast, good parking and WiFi. Quiet, good black out curtains, bed fine (2singles together), fan in room. But once the temps hit 80, the room was a sweat bath. No a/c
Buffet breakfasts good. Parking convenient. Quiet for sleeping. .
Nice place, conveniently located, excellent breakfast!
Clean rooms, friendly staff, good breakfast, fast wifi connection, interestimg decor and museum. Short walk to public transport. Front desk also sells multi-day passes for the Stuttgart transit system. Great value for money. The hotel is in a suburb of Stuttgart, and it is a 25-30 minute trip on the ÜBahn to downtown and the train station. No resturants in the immediate vicinity of hotel, and resturant in the hotel is closed Friday, Saturday, and Sunday.
Cleaning, size of the room and comfort. I was on the 4th floor where the internet connection is wired. The problem is the lenght of the cable, not enough to reach the desk. No air conditioning available.
The Wellnes Area
Staff were very polite and helpful.Room was very well presented.Bed was very comfortable.Breakfast buffet was best that I have experienced for some time.Adjoining museum was interesting.My wife and I were impressed enough to telephone the hotel directly and book a room when travelling back from Italy a week later. Free wi-fi access would be an improvement.There is free internet access via a single guest terminal in the lobby,but this was busy when I wished to check e-mails.Using my own laptop in the room would be preferable.
spacious room outdated
We had a spacious and comfortable room. Delicious breakfast with a lot of variety, good value for money.
Modern, clean and big rooms; good breakfast; friendly staff Blankets too short; water temperature in shower either between too hot or too cold
Excellent hotel quality, friendly and helpful staff Internet connection not possible in room and it was necessary to pay to use it when it was available in hot spots
Nice little gym with innovative machines, although only one (and strange) treadmill. Clean and wide room and bathroom. Nice breakfast. Nice complimentary water Internet socket near bed (in all rooms!) instead of near desk. So the cable has to cross the whole room (unless you want to work on your bed). Restaurant looks and feels like school cantine. Food ok but not particularly good
The staff were helpful The quality of the beds, the bedspread were too small to share in comfort. Pillows too small and limited. Internet access to costly at 15 euros at day - why not charged by the hour. Hotel is more for business and not recommended for hoilday use as it lacks the personal touches which makes a holiday
They overbooked the hotel and had no room for me despite me having prepaid. Then they sent me somewhere else that was homey, but certainly less expensive. So I ended up paying more and getting less. I would have preferred they refund my money and I find another place on my own.
Modern design Breakfast too expensive (Euro 22)
The staff was outstanding and spoke excellent English Can't think of a thing...
The staff was so very friendly and helpful. The rooms were very comfortable and spacious; nice seating areas throughout the hotel; excellent location for wandering around, shopping, eating, and public transportation.
Silent, modern, comfortable. The maximum selectable temperature in the room was a bit low for room
The price of breakfast 19 Euro+15 Euro/24h increase the price over a already high.
Efficient service, underground parking, attached mall, restaurant, buffet breakfast. Shower water ran hot and cold frequently and made it difficult to take showers. No mini refrigerator in room.
Nära tunnelbanan, nära till Porsche museet (2 stationer). Ligger lite utanför stadskärnan i ett företagsområde.
Allt! Vi kommer definitivt att återvända till detta hotell nästa gång vi kommer till Stuttgart. Jag kan inte komma på något.