Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Bra personal, bra mottagande och god service. Rummet trångt.
Välskött, trevlig. Bra mat. Nära till det mesta i Lucerne. Vädret.
Frukosten För mjuk säng i 601
Läget och närheten till city cigarettrök överallt, även på rökfria våningen
very clean, beautiful, easy to find and not far from train station
Really modern room with frosted glass walled bathroom/wetroom. Large shower for two and wooden floors in the bedroom with modern white walls and furniture. Good location and very nice penthouse bar with great views. Hotel reception staff very helpful and friendly. Breakfast above average but not exceptional. The hotel has several resturants all of which are a little on the pricey side. We ate in the italian where we found the service to be very poor. People left and right of us had their orders taken and their starters delivered before us even though they arrived after us. Staff could often be seen chatting while people were trying to attract their attention. The food was decidedly average, and with a price tag of over £100 pounds for a meal for two with a bottle of wine I think that better value can be found elsewhere. I know switzerland is expensive but you can do better than this.
location very good..breakfast ok. not bad.
The Penthouse bar is really great. Best view over Luzern You can't open a window because of the noice at the street in the weekend, but there is Airco in the rooms
Room was over-heated and there was no in-room ability to adjust. Staff assembling and chatting in court-yard from very very early made opening window impossible. Hallway noise (conversations and doors of other rooms) extremely loud. A terrible nights sleep.
nice design rooms, good restaurant Thai Garden and close to the old town of luzern
Room was awesome. I want the bathroom in my own home. Everything was spot on. Beds comfortable. Definitely recommend. No tea and coffee facilities. Staff in coffee shop a little abrupt
Central location with east access to station. Insufficient elevators which can create delays at checkout
Nice rooms ! Very good hotel for a romantic week-end.
The restaurants based within the hotel are excellent.
good choice of restaurants / bars in hotel complex. Central location. would have preferred a non-smoking policy in hotel restaurants. Hotel rooms lacked character and were a bit too clinical in decor.
The rooms are very confortable. The bathroom is large and clean.
nice location no parking available, small room.
staffs are friendly, very close to train station and location is excellent
The hotel did not have an iron available for use.
The room temperature was the adequate for the season the room was very clean and smells very nice.
breakfast could be extended a little (but is was good already). The use of internet and minibar i would like to see included in the total price voor staying in the hotel. No extra charge for it.
Great location, friendly staff. Beds are very hard A/C does not really work well.
Very clean, friendly staff, beautiful view, great shower... The breakfast...
Lovely room especially shower Need to introduce room service
Location was the best attribute. The room we had was small & so cramped for 2 big people.
Hotellet ligger väldigt bra till, med närhet till allt var staden har att erbjuda. Också nära till kongresscenter. Jag hade ett ljust rum med väldigt fin utsikt. Incheckningen ligger ganska sent på dagen, man har tillträde till sitt rum först kl 14 på eftermiddagen.
Nära tågstationen och boende i gamla staden, så nära till allt sevärt i Luzerna. Härlig utsikt från rummet (om man bor mot vattensidan) och från frukostrummet.
Vill man bo mitt i gamla Luzern är det ett bra hotell. Bilen får man dock parkera i något Phus minst en km bort (men det går att köra fram till hotellet). Hyfsad frukost. Relativt prisvärt med Schweiziska mått mätt.
Centralt och mitt rum stördes ej av buller Nej
Saknade varm 'bufe' till frukosten!
Rent och bra och trevlig personal, Luzern är en väldigt vacker stad och bra förbindelser med buss och tåg, trevliga människor, återvänder gärna!
Centralt läge och stort rum. Trevlig och service-minded personal. Bra frukost. Inget
Bra läge. Vi valde ett orenoverat rum men med balkong och fin utsikt. Vissa rum är tydligen redan renoverade.
Actually stayed at Baslertor twin hotel. nice staff, room ok. third bed was a bit small. breakfast not included and a bit pricey.
I have reserved a room at guest house but they upgraded my room and I stayed in 3 star hotel without extra charge. Only bad thing about the hotel is that it is allowed to smoke in the corridor. It makes non-smokers discomforted.
When we got there, we were informed that there were no rooms in the Pension Rosli, so they upgraded us to the Hotel Balestor (across the street, and where you have to check in for the Rosli). Room was nice, bathroom fine, no problem with wi-fi in room. Furnishings a bit shoddy, shower cramped is as usual, but no serious complaints. Would have preferred to have breakfast included--18 francs per person seemed too steep.
Everything in walking distance and it was clean quiet safe and inexpensive especially for Switzerland No complaints. It met my needs.
Well situated. The room was dirty and had a bad smell, particularly in the bathroom. If there is no room in the garage the town's parking system is unbelievably complicated. There hotel is not attended by staff as all admin and check in is done by the much better hotel opposite.
We've been upgraded to Hotel Balertor which is the same company on the other side of the street. It had small but not too clean rooms with fan, nice stuff and a small pool to cool down after hot summer days.
upgrade us to hotel where we check-in just opposite pension rosli, room not clean and only bathing towels changed daily not the rest.Emptied tissues not replaced. Small room and cleaner didnot tidy bed only clear dustbins. Didnot vacuum floor at all.
The location was very quiet (no cars on street outside) and it was ideal for sightseeing, shopping and restaurants. The rooms and bathroom were a little scruffy and need updating.
Room smelled like freshly smoked cigarettes.
Proximity to downtown. Easy to walk everywhere. Friendly, courteous service. Clean. The beds were comfortable and the room has a lock box for valuables. It was nice to have access to the bar and breakfast room at the associated Hotel accross the street. The room was very small, with outdated decor. The bathroom was tiny and very dark and the light switch to the bathroom was near the door to the room. With the window open there is a lot of noise from the street when people walk home from bars at night.
The hotel is little, nice and clean, but the best thing is the location - just go outside and explore the core of Lucerne.
Sängarna var mycket bra liksom badrummet Frukosten var urusel. Receptionen tråkig. Personalen likgiltig.
Nära centrumet. Ren. Lätt att hitta. Receptionisten pratar väldigt snabbt och verkar stressad.
Rent och snyggt, härliga sängar, centralt beläget. Frukostrummet kändes lite trångt.
Hotellet och rummen var varsamt renoverat och i mycket fint skick, vi hade ett rum med utsikt mot floden och det var mycket trevligt, dessutom hade man vinnlagt sig om att ljudisolera fönstren (gata nedanfört) vilket jag tycker att fler hotell borde göra. Mycket begränsade parkeringsmöjligheter i närmaste omgivningen, 10 minuters promenad till p-hus sedan så saknade jag scrambled eggs och bacon/korv till frukosten fast det är inte jätteviktigt, jag bara uppskattar om det finns när jag är ute och reser.