Excelent bar with very good staff. Reception efficient and friendly for both check-in and check-out
Check-in: friendly, professional. Room and bathroom large, spotlessly clean. Breakfast: wonderful, at 12.50 Euro value for money. Free parking is nice. Would stay there again. It is about 45 minutes walking from downtown, and taxis not always available quickly. For us, walking was no problem, but may be for those who prefer to be closer to the touristy part of Maastricht.
Very helpful staff, although not too knowledgable about the neighbourhood. It was quite dusty.
The hotel facilities and the room are nice and the hotel is very clean. Free parking. It is a bit far from the city centre. No problem if you have a car (the hotel has a free parking) but it can be annoying if you don't. The wireless connection in the hotel was not free - no big deal but rather unusual.
That I was able to have diner even at 20.30 in the Bar.
The lobby was nice. I wanted to have two days with sauna to relax. You offered the hotel with sauna but I had no saune. Than I found pornojournals in the room.I Asked coming from shower to bring me batteries for the tv guidance- the personal told me to wear clothes and come down myself! No water on the room, no minibar and no sauna!
Good hotel, spacious bathroom. Friendly staff.
very clean and comfortable, nice environment, reasonable price it is too far away from the city centre and there is no supermarket/restaurant nearby, there is a bus which stops in front of the hotel but it only goes every half an hour
Breakfast was excellent! The lack of a fridge in the standard rooms is annoying
The staff was great, quiet room, had a very nice stay. too far from centrum to reasonably walk.
good breakfast, nice reception, excellent location small rooms
confort and wireless facilities
Hotel was close and cheap, rooms were comfortable. Two chambermaids walked into our room without knocking !!
room had strange smell,very loud noises throughout night,room was dirty,have stayed in better 1* rooms,1 very rude member of staff,no way a 4* let alone 4*deluxe,i even cut my holiday 1 day short because of this place,take your money & custom elsewhere
to have room with one big bed
the food and the easy walk to the shops beds were to hard
Closeness to main square and facilities Restaurant food in the evening is not of a great standard
Location in city center The breakfast on sunday was really crowded
Easy to find and park nearby, friendly staff, good breakfast. I think they could supply more in bathroom shampoos etc.
uncomplicated to expensive for what you get
Jag upplevde vistelsen som mycket positiv,trevlig personal i en väldigt avkopplande miljö, soft stämningsmusik i bakgrunden med Engelsk inspiration i Foaljé & Bar.
Jätte trevlig personal - trevligt bemötande frukosten har kunnat vara fräschare.
The location is unbeatable. Staff was friendly. Room always seemed to be thoroughly cleaned. We thought it was odd that there were no face cloths in the bathroom, just paper towels.
Very convenient. Easy to get to, on the main square and within range of many restaurants and shops. Maastricht is a very interesting town and there is a lot to see. The staff is friendly and helpful and the hotel is definitely unique The first room we were shown was very small and dark. We upgraded for E20 per night to a larger room which was (unfortunately) facing the main square and noisy. The lighting in all rooms is not very good--we found it difficult to read.
The view from the dining room window and the two lovely ladies who ensured we had the best "seat in the house" every morning!
Friendly and helpfull staff. Big room and quiet. We liked the old world charm of the building and the marlbe decore. It was hot at the time (the hotel is not airconditioned) and the staff installed for us an oscillating fan. No
Yes it was sufficient, the hotel is in a great, very convenient location. The breakfast was great and the lady who served it was lovely! The beds were comfortable. My room was on the street side it was very noisy which made my jet lag last longer than it should have, but I was moved thankfully. Some of the concierges (a younger fellow) didn't know much about the city, they should know everything there is to know about Maastricht, Cleaning service should remove dirty coffee/wine cups every day.
rooms on plaza very loud at night due to restaurants under windows- windows did not seal well
Breakfast is not great.
Friendly staff- excellent central location but quiet. Charges for extras- parking ,internet and breakfast very steep.
Breakfast OK, display a bit amateuristic
the room was clean, comfortable and had a balcony also very good central locationm in the city it would be nice to have tea and coffee making facilites in the room, rather than just at reception
Bra att kunna avboka samma dag. Såg väldigt slitet ut för 4 stjärnor.
Rummet var rent och rymligt, personalen hjälpsamma Nej, men för högt pris per natt och frukosten hoppade vi eftersom det var för dyrt för oss, Hittade ett trevligt kafé i närheten där vi fick god frukost för bra pris.
lite långt till gamla stan och absoluta centrum,för det priset,annars bra.
Läget Ingen luftkonditionering på vårt rum....hade +30 på natten
The best things was the room which was very minimal but very cosy and the location. The breakfast was pretty basic.
bed was very high qulity the reception is anawailable in the evening and in the moring - as a result < I did not properly checked out, need to call a hotel o ensure that evrything was o key and to ask them to send a confirmation of my payment
The hotel position is perfect
The maid was very friendly. They would not take a credit card; we had to pay in cash. The bathroom shower was a bit moldy, and there wasn't always hot water. The voices of owner/manager in office below our room was VERY LOUD.
breakfast should be better
value for money, middle of the centre of Maastricht and the room was very comfortable. Okay there is no bar but there more then enough bars in the area!
hotel rooms in design. position was excellent. l'occitante products
The location was prime and the design very unique. Shower and sink were directly in room; we were girlfriends sharing a room so there was a lack of privacy for us during our howers
The modern design of the hotel and the central location in Maastricht Check-inn from 12hrs untill 15hrs was a bit short, but we we're told in advance
Partly business, partly leisure.
It was right in the center The room itself, old furniture, outdated, etc.
located very close to the center
Excellent location in the heart of Maastricht with its cobblestone streets, Roman walls and old buildings - and right near great shopping and cafes! A car is not needed here. The hotel is simple but full of old world charm. Great value for money - a lovely old building, clean rooms, and comfortable beds. I have no complaints for the value price we paid for the room (on a weekday) - except that a kettle with tea and coffee sachets would have been nice in the morning ;-)
Location of the hotel is just perfect. Large room, very clean and nicely decorated. Quite and relax. Nice people. Don't expect conventional hotel reception, it's different but real cool. Parking around is really not easy. The pay parkings are a bit far and in all the streets around you need to pay (don't miss it for a minut you get a penalty right away!!). No lift to uper floors.
The charm of the hotel, the combination of the gallery and hotel. Beautiful breakfast chapel, very comfortable rooms, agreeable host. Great location as well. During the night there was a noise outside (we assume an airco of the neighbours). It was really loud so we did not have a good night of sleep. A bit unfortunate for the hotel because it was clearly something in the neighbourhood.
Huge room with modern conveniences in lovely old building in the middle of the historic city.
characteristic spot; good service
The room size was fantastic (front facing, 3rd floor), really spacious, nice bath room & a terrific location; the oldest quarter of Maastricht yet within easy walking distance of the city center, plenty of restaurants & cafes near by The stairs up were a bit steep & narrow, but we already knew this in advance
Lovely hotel in a wonderful and central location. Very spacious room and a good buffet breakfast.
Our room was very spacious and tastefully furnished and decorated. Excellent location in a quiet street, very near the centre of Maastricht. Very friendly and helpful owners. Lugging our suitcases up all the stairs (our room was on the 4th floor) because there is no lift.
Nothing. The disco opposite to the hotel was so noisy that I didn't sleep half of the night. The bed was too short and old (pit in the middle). Decoration was dated, remote control not working. Rooms were gloomy.And lthe last downside: the hotel offers no breakfast.
good size room and great location. room had a lounge area and fridge with tea/coffee making facilities. Breakfast not available until 8.30 which was a problem as I was on a business trip. bed was a little small if 2 people were sharing but great for 1!
Le Virage is in a great location - convenient to everything in the old part of the city. The price was acceptable for the size of the apartment, and the lack of hotel staff. Breakfast at the Bishop's Mill was a plus - great place and convenient. The location, though great, is deceiving. It looks like a quiet and tranquil place, but in fact is very noisy until well after midnight. With all the street noise, it was difficult to get any sleep until about 3 a.m. I would also recommend that the Bishop's Mill be informed of guests who will be having breakfast there. We showed up on Sunday at 0830, and they were closed. A delivery man informed one of the bakers that we were outside and he let us in, but we nearly left since the notice on the door stated that they would not open until 1100 on Sundays.
Perfect location for visiting Maastricht. Right next to the Saturday flea market.
Breakfast was good; very nice and helpful staff; room was clean and quite large which made me feel like i'm in a house and not hotel (nice feeling) Beware that some rooms are in the second building across the road (10 meters apart) and for some people it might be inconvenient. Personally, we didn't have problem with that
great breakfast, great position in city. we love the room with a comfortable terrace. almost nothing, only the temperature inside the room at check-in, too much cold. But it is quickly heated.
The location. And the bed was good. We arrived later Friday. At first we got an awful room. No views and it was as if you were standing in the kitchen itself. After some discussion we got another room which was much better. I don´t understand though that they ask the same rate for such different rooms.
Good location, good breakfast. Was a little bit too cold. No air condition.
The staff were very helpful and the small touches were lovely - fresh fruit and cakes in the lobby were very nice. The breakfast selection was good. The location was great and there was lots of information about nearby restaurants. The room we stayed in wasn't quite as clean as it could have been, i dropped something on the floor that rolled under the bed - wasn't very pleasant to say the least!!!
Room comfortable and stylish, fabulous evening meal in the restaurant, and excellent breakfast food Very busy at breakfast, felt a bit like a canteen
Good price and very friendly staff Rooms a little bit noisy
Breakfast and location of the hotel Reception from the staff was poor and no hospitality, hotelparking was full I should have made a reservation for the parking, no suggestions from the staff, I had to ask for other options to park. Further the minibar : only 2 bottles of water nothing more (if you make advertisement with a minibar than it must be full in my idea.)
Cleanliness of the room and design of the room The hotel is actually far away from the centre. On booking.com, it said that it is 10 minutes to the centre, at the front desk said 25 minutes.It was also written that the hotel is right outside the centre, while you have to take the train to get to the town. I changed the hotel and chose a hotel right in the center and enjoyed my stay in Maastricht a lot anyway, despite of the bad experience with NH.
Excellent service, comfort, bus connection to city centre, and value
The attitude of the receptionist was not becoming of the warm Spanish reputation of the hotel...
Location is bad. Out of the city with no services (bars, restaurants, etc.) around. The staff was not helpful. The internet is really bad. Take only rooms with breakfast included because it will be impossible to have breakfast close to the hotel.
friendly and helpful staff
quiet yet good location
It is good to reach by car. The breakfast has a lot of choice. The room was old and dirty. You have to pay for the use of extras like wifi, fitness and sauna. The first night our tv was broken and they promised us a new one. The next night we still had the old broken tv which was then, finally, replaced but this one couldnt be switched of the standby. The scrumbled eggs at the breakfast were cold. After we told the waiter, it was solved and new eggs were delivered.
convenient hotel, cleanliness, very friendly staff, great food rooms doors are slamming.
breakfast and free goodies
The breakfast was great, lots of fresh products, we even skipped lunch after all. Also the beds and pillows were very good; slept like a baby :-). It was a pity that the room didn't have a bathtub, just a shower was available.
The hotel itself is fine, and the location is great if you need to be cloe to the MECC. The hotel is horribly under-staffed, so the simplest transaction (do you have a pen I could use for a moment?) takes at least 10 minutes. Check-in took 30 minutes because there was only one person on the front desk, apparently even at the busiest times. When I asked if there was an ATM machine close by, the woman at reception answered, "I don't know. I don't use them." When I had to come to obtain a new pass key card because the first didn't work, I had to wait in line (again for over 10 minutes). Once I reached the front, it took 2 seconds to get the new card. If you value time or service, this is certainly not the hotel for you.
Its location is very convenient. The room is comfortable, clean.
The location is perfect for exploring Maastricht on foot. Very pleasant inner court/patio, cooler than the street in July. The parking was hard to navigate to, since almost all streets are OW, some closed off to car traffic.
Located right off the main square. Very tranquil. Best breakfast ever. Rooms are not luxurious for the prices chargEd but location makes up for it. The rooms Interior is more like a B&B. But the entire hotel is a converted house , so I guess they cannot change this n.
Very professional service and the atmosphere. very quite hotel for good rest The bath/shower could be bigger
Nice, friendly staff, nice room. Website states parking, I expected free parking at the hotel, not parking in parking in another street for 20 euro a day.Website also states wireless. There is a KPM hotspot for which you have to pay, and it is not accessible when staying in a room in the back room.The beds were very uncomfortable, too soft to give any support
Fräscht ungdomligt hotell med bra city känsla.
Designat hotell där kanske design fick gå före funktion. Trevlig personal och utmärkt service.
Hotellet var OK fin restaurang och bra frukost trevlig personal. Lite spartanskt möblerat dålig belysning och små rum
The very welcoming staff ; the quality of the room (with the nespresso...); the perfect location in the city center (max 5 minutes' walk from the main squares; 15 minutes walking distance from the railway station, bus station at the feet of the hotel ) ; the charm of the Hotel (old House). A perfect stay !
Stay here, it's a wonderful hotel with a courteous staff, exceptional staff, wonderful bar and perfect breakfast. Close, protected parking available.
The style of the hotel: it's a quite old Dutch house.
The room was cosy and cute. The hotel still has the old house looks of Maastricht. The breakfast buffet and rooms were very nice. A lot of choice to eat and of quality. Check-in and check-out very informal, not hospitable welcome.
staff at reception were very friendly and very professional. The atmosphere was good; the stairs carpet was beautiful etc. yes: 3rd floor room, no lift [not mentioned on website]; two nearly finished rolls of toilet paper instead of a spare full roll; toiletries were not replenished the second day - and clean towels were just dumped on the wash hand basins; dirty tea cups were replaced, but not the doily under the teacup which hence still had the stain on it of the teabag from the previous day. so, all in all very disappointing as an experience. the other problem was that we could not open the window any further than the small gap - not good; the room was extremely noisy, being opposite a noisy cafe with much traffic stopping and starting. To plug in the laptop I had to unplug the uplighter - hence actually too little light to see anything. there should be spare sockets in a room.
The personal was nice and helpful
Nice decor and room arrangements Pricey, difficult to reach, arrangements about the car garage were not clear. Guests of neighbouring room managed to open by mistake our room depsite the door was closed from inside and the key was in the lock-how the managed was difficult to understand. Noisy, from neighbours/other guests and street.
I liked the proximity to the centre. The breakfasts were very nice. The room size.
The location of the hotel was very good, close to the centre and to the river. Great having a Nespresso machine in the room. The room was very small (not really good value for money) and a bit cold. The heating system was not functioning properly.
Clean room and quiet (backside). Although in monumental building, there is an elevator. Excellent breakfast. In the heart of the old city
the location - close to the Onze Lieve Vrouweplein and the rest of the city center. Breakfast was charmingly old-fashioned with service at the table. Rooms were a bit cramped as was the bathroom.
Excellent Location. Very clean. Very helpful staff. Has a lift elevator which was great because we were on the third floor. Nice beds and bathroom. Restaurant was booked for dinner on Saturday night so we would recommend making reservations if you want to eat at the hotel restaurant at night. We were on the third floor room 15 and had an excellent view of the city and steeples of a church close by. Beautiful on Sunday morning when all of the church bells were ringing and echoing throughout the city. We could walk just a few blocks to the square and to excellent shopping. Also walked to the train station for trips. (not with our luggage though, we took a taxi then!).
Great location and very friendly staff. Comfortable room. Breakfast was not included and was quite expensive compared to the price of a very similar breakfast on the Vrijthof (main square).
The location Thje price, including parking and breakfast
Great location. On quiet street near university and Vrithof.
The room was large, bright and airy. The bathroom was spacious and the shower was powerful.
Good location, comfortable room, nice big bath, good internet connection, lovely restaurant. At the weekend, we were served breakfast in a nice, reasonably sized room. However, during the week, we were served breakfast in a small room with a large, loud family.
Old house nicely decorated.
The friendly staff, the peaceful ambience, the gorgeous Building, the lovely Courtyard Restaurant, free Wireless Internet which should be a standard for all Hotels, nice room very comfortable and finally the location, just around the corner from De Vrijthof
Very nice room, decoration of the hotel, nice ambiance, unique hotel as it is a renovated old monastery, walking distance from the city's centre. Staff were very friendly and helpful. Our room was ready when we arrived and were able to check in from 12 instead of 15 which is the official check in time. The baby cot was already in the room, together with baby blankets, towel, baby cleaning staff, etc., which was a nice surprise compared to the service of other hotels with regards to baby cots. One night, we were late to eat at the restaurant and ordered room service. The quality of the room-service food was not at all equal to the standards of everything else in the hotel. I would say more like a fast-food.
nice spacy room with unique interior. Good beds, excellent breakfast Staff was relatively junior for the service standards - compared to many hotels I see accross Europe
convenience to the vrijhof, the room was comfortable and clean, staff was very accomodating and friendly For the price, there was no workout facilities or sauna/spa or rooftop terrace where we could look out over the city. Breakfast should have been included with the room rate and there was no option for a la carte for dinner.
The design. It's really awesome to see how they build in the church a beautiful design hotel The price for one night stay of € 275 including parking (€ 30) and without breakfast (€ 27 for one person) is much to high for what you get.
We were overwhelmed by the warmth of the welcome. We had seen on Booking.com that the hotel had four stars, but actually it's a five-star hotel, and this was evident from the moment we arrived. The service was superb, the building is a work of art, the rooms were spacious, elegant and very comfortable. The breakfast was lovely. We didn't actually want to leave the hotel to go sight-seeing, we were so happy there. We did go out, of course, but we were glad to be coming back to such a lovely, welcoming place. There is nothing we did not like about this hotel.
It is a magnificent architectural experience. The atmosphere was pleasant and the staff very professional.
The excellent renovation of the church, keeping the cultural heritage for the City and the people of Maastricht and other visitors. The personnel was very professional and helpful and was thinking of those 'little things' which you normally do not expect. The room in which we stayed was not very well divided: the bathroom too small for two people, the hallway too big, glass doors that were in each other's way, no space around the bed etc etc. A compromise of interior architecture and use of the room which did bring a positive result for the visitor. As we stay and dine a lot with the Oostwegel group, this way a bit of a disappointment for our first visit to Kruisherenhotel.
Evening meal and attentive bar staff. Amazing hotel experience The breakfast was very, very poor for 24 euro's each. So bad we didn't stay after looking at the offerings
The atmosphere of the hotel is unique: modern design that tastefully blends with the old monastery and church. Also, the location is just about perfect: an easy 5 minute walk from the Vrijthof, it is just outside the center. Excellent ambiance for a special occassion or if you are used to comfort and taste. The restaurant is excellent as well, with an amuse-approach that has you spend an extended evening enjoying and talking. In two words: go there!
everything was amazing. I love it! room service and valet parking service too expensive.
Even though breakfast price is high (breakfast is not included) we used the coffee machine and heater in the room (thee and coffee were also present at the room) to have our small breakfast. Also there was a small locker in the room for valuables. The plastic furnitures were kind of cold to me...
comfortable and different bed, good location dirty curtail, plastic chairs, uncomfortable armchair
spacious clean room and minimalist decor no phone in the room and poor choice of self service food in vending machine
The room looked nice and had all the facilities of a basic room. The staff at Hotel le Roi (where we had to check in and check out) was not friedly at all. More important, the climate of the room was very bad. Although the temperatures outside were mild, in our room it was over 35 degrees C. and extremely humid. We could not find any air refreshment system to do anything about it. And the room has no phone connection with the reception.
We liked the apartment for 4 adults. we did not like the 4th floor without elevator.
space is quite big and design is very modern breakfast is not included in room price
The wide room and bathroom. The room's design and comfort (plasma tv, radio in the bathroom). None.
staff very friendly and room is spacious
Location, price. avant garde furnishings/decor. There was no phone in the room which made communication from the outside difficult.
nice bed, good location no telephone in the room, poor and expensive breakfast, personnel is not very friendly