service and evening meals excellent breakfast far too expensive
this is our 5th stay at the Burdigala and as always the service was excellent. The concierge are particularly helpful and obliging - any room requests were delt with expediantly. Excellent.
Breakfast was not included.
The bathroom could you some cleaning, and the price of the hotel is way too high for what you get.
The friendliness and competence of the staff No
Staff was very friendly and very helpful. Price quality ratio is under par. Hotel is quite expensive and the 5 star rating is somewhat overdone. Beds were good, but blankets is a bit outdated and one would not expect that in a 5 star hotel. It seems that the hotel aims at business travelers, however, there was no WiFi in the hotel, only a business corner.
Location and facilities
Dining Room,and friendly staff,wi fi , need tea coffeein room facility.
Staff was good, air conditioning. Fairly hard bed, location made it not worth the price of 153 Euro I paid.
Service from staff was very good.
Närheten till flygplatsen. torleken pa rummet. Renligheten- Personalens attityd! Hotellet var inriktat pa affärsfolk i kostym ej pa turister. Vi blev behandlade därefter. Det saknade utrustning i köket (porslin och bestick), lampor var trasiga, det fanns bara handukar för en person. vi fick säga till flera ggr
Att frukostservering börjar redan vid kl 4:30 är bra för dem som mig som tar ett tidigt morgonplan. Frukostutbud var som skandinavienhotellfrukostklass, dvs ett stort utbud inkl möjligheten att utvinna riktig juice ur juicemaskin Att löpband på gym var trasigt och att shuttlebussservice startar först kl 6:30.
Hotel and facilities were excellent.Staff friendly and helpful.Breakfast was great. The sign outside is very small and it doesn't look like a hotel from the outside so can be hard to find.Breakfast is a little expensive.
first class service - good breakfast - beautifull ambiance in room and hotel
The best breakfast is provided - very French and fresh - prepared by the wonderful George. Even though parking was very limited, our charming host Jerry made our arrival and check in easy. The rooms are not very soundproofed. Could hear the activities and conversation of our neighbours.
The personal approach, quiet room for sleeping, interesting interior design, staff's helpfulness There should be some things fixed in the bathroom:-)
Comfortable room, great bathroom. Lovely breakfast and beautiful surroundings. Good location. No
I liked the design of the hotel, it is near to the centre no
We were always warmly greeted each morning at breakfast by the owner. Hotel was very clean and spacious. Good location near the park and only took minutes to walk to the centre .International newspapers available.Owner helpful with French phrases.
The room I stayed in was a bit dingy, but overall the hotel is absolutely lovely! My only complaint is that I was asked upon arrival if I would like breakfast and I said that I did. When I came down to breakfast in the morning, my table was already laid up with a full breakfast I was not asked it that was what I wanted, I was given no choice, which is what I expected. All I wanted was a piece of fruit and a pastry. I said that I didn't want the full breakfast, but I was still charged for it, despite only eating the pastries. I wasn't happy about it and it put a negative slant on my stay.
service, friendliness n/a
They need a bigger sign on the front gates, it is hard to find otherwise (you can drive past several times).
Very clean and great value for money, actually it meets all of my expectations.
Secure courtesy parking. Service-orientated Concierge. Polite, efficient staff. Excellent in-room facilities for coffee/tea making. High-quality restaurant menu and service. Very comfortable, quiet bedroom. Nice view over lake. Nothing to not like.
Our stay was really very enjoyable - staff were very helpful. Resturant did not cater for children and waiting staff were unable to explain any of the dishes to us.
The excellent standard of accommodation plus the breakfast buffet.
The hotel is well-decorated. The room size is large and comfortable. Good restaurant at the ground floor. Location is bit far from the city center. Given no clear sign/direction from city center/out of city, it is bit difficult to find the hotel.
Cleanliness Access by public transport
Beautiful place, friendly staff, nice restaurant Too far out of town, not many restaurants etc near the hotel. The room and lobby were constantly really hot, the pool wasn't available, all extras were really expensive - twenty euros per person for breakfast!
value for money
Would pefer hotel in the city centre - too far out especially when left stranded after last bus had left - had to catch tram back to city and catch taxi to hotel
Good bed and food.
Standard of accomodation for the cost.
Everything spotlessly clean and the staff were very helpful and friendly. Difficult to find, needed more detailed directions.
Easy access and close to airport Gloomy room and smell of smoke
Reception staff were excellent and extremely helpful Bed was rather uncomfortable
good customer care at reception desk on 30 July- late check in standard of rooms could be better, messy area on the left from reception desk-dining room, this hotel is generally ok if you are looking for cheap stay@ airport
Food for vegetarians could have been more imaginative
Bra hotell för övernattning under några dagar för att delta i konferens. Bra och centralt läge. Det fanns inget jag inte tyckte om.
Läget, kokvrå, internet, trevlig personal Ingen städning
Rymliga rum med god kvalitet och bekvämlighet. Gratis internet. Priset var jämförelsevis högt med tanke på att frukost inte ingick och det ingick städning bara en gång i veckan.
Bra läge, trevlig personal. Utmärkt med garage i byggnaden. Om man är 2 passar en studio för 3 bäst. Stort köpcenter direkt utanför dörren. Hade nog föredragit städning varje dag i st. f. enbart en gång.
Fräscht hotell, bra läge, bra isolerat Dåliga kuddar
This is a sweet little hotel right in the centre of town run by a wonderfully friendly couple who make it feel more like a b and b than a hotel. Unfortunately the room I had was a bit shabby and the bathroom was tiny. Really tiny. Don't expect luxury.
The location is excellent. Rooms/bathrooms were very small and there were quite a lot of stairs (no lift). If we had been unfit or very large people it could have been a problem. I was also disappointed that, having booked at least 4 months ahead and requested a quiet room, we were given one overlooking the street. We were able to move to another room the second night which was quieter but the bathroom was even smaller and you couldn't move in there!
Extremely nice and helpful front desk! Location was amazing. Very well-kept hotel. Room was very small (but very clean). Hotel was within ear shot of building construction down the street that made for a somewhat restless sleep.
The location is perfect! The owner and his wife were very friendly and helpfull. The rooms were clean and the atmosphere was warm and cosy. We were very positive about our stay in Hotel de France!
Simple hotel but very tasteful and clean. Small but cosy room with good bed. Location couldn't be better. Excellent and friendly service. Given the price this hotel is an excellent if not the best choice in Bordeaux.
The owners were very friendly and informative. Very good breakfast. Excellent location
Location excellent. Staff lovely - very helpful. Nice breakfast. Relaxed atmosphere. Small rooms but fine for price and limited stay. Little noisy at night from street but typical of city centre location on a Friday night.
The welcome, the location and the comfort of the rooms
location was great the stuff was very pleasent the room was not very clean and there was no soap in the shower
Welcoming classy little hotel. Well located quiet street. Clean, nice art work on the walls. Attention to detal. Pleasant breakfast room. Good value breakfast. Rooms small.
Ett prisvärt hotell nära bordeux centrum, kändes tryggt och bra. Trevlig personal, rent och snyggt på rummet. Saknades luftkonditionering.
Att det var kök på rummet och att vi fick nya handdukar varje dag nej
Utmärkt personal, lugnt, rent, vänligt. Vägarbeten påbörjades utanför hotellet, men det störde inte i någon större omfattning.
Staden Bordeaux Utbudet av köksutrustning väldigt spartansk.
nyrenoverat,fräscht,bra säng,tyst och lungt receptionistens beteende -för likgiltigt beteende
Room hadn't a double bed, but two single beds.
The bed was comfortable, room was big and bathroom was great
The room was actually quite cosy, nice and comfortable bed and sizeable bathroom with good shower. I liked the coffee/tea maker in the room. Breakfast was 15 euros and slightly lacking in choice.
good room and breakfast location
The staff were very friendly and helpful.
The hotel canceled my reservation 2 hours before I checked in as they claimed that could not charge my credit card. When I arrived they asked for a bigger rate.. Who does that??
Close to city centre. comfortable clean hotel.
modern stylish hotel, excellent room, perfectly clean, great breakfast, very fast lifts, kind staff, quiet location, easy access to hotel (but not right in down town)
Hotel location is very well.Easy to go to central part of city.Room facilities are well. There are so many group tourist. So some time , very difficult to take elevater and to get information from front desk.
excellent food and choice of wines
good garden and grounds with a little pool for cooling off the breakfast at 15 Euros is very poor value
Although a quick overnight stay but after a long journey we enjoyed a lovely, clean & comfortable room witha beautiful en-suite & easy to use internet access.
Deco is really nice water in shower going everywhere
Excellent location in good surroundings staff unobtrusive and very helpfull would have stayed longer if room was available
A spacious and comfortable room with a very pleasant and helpful staff. Unfortunately, in the morning I noticed that my hubcaps were missing from my car, which was parked overnight in the hotel's "secure" parking lot. Near a university, perhaps it was a student prank. I can't believe that anyone really wanted those cheap hub caps from my useless rental car. Nevertheless, I wouldn't leave anything of value in your car overnight.
Very clean, comfortable, and the staff was very pleasant. No phone in the room.
Pool open 24 hours, had it to ourselves. Grounds kept very nice. Rooms spacious & lovely. A real bargain at 65 euros. No signs to help us find from the airport.
Stayed at this hotel on previous occasions and once again we were not disappointed. Very pleasant staff and good service. Very good buffet in restaurant. Hotel very convenient for overnight stay.
Proximity to airport, friendliness of staff Restaurant was not open on Sunday
Help from Receptionist on Sunday pm to provide cold meal
We arrived later in the evening and the staff member on duty was prepared with our reservation so that check in took seconds. Additionally he got the extra bed for our youngest to our room within 10 minutes. The room was more than adequate for our family of 5.
The hotel had a pool which suited our young daughter and the menu did allow for children. The meals We thought that the price of food and drink was very expenisinve. It made the cost of a reasonably inexpenisve hotel very expensive. Eating a basic meal for 2 adults and 1 child over two nights was over 100 euros (excluding drinks). Although I would recommend the hotel overall I would warm that the cost of food and drink is high.
Everything...we have stayed at a lot of hotels 2/3 stars !!!!! UK-Far East. This is the best hotel that we have ever used. The receptionist that was on from the after noon till late was fantastic. As you can see we were over whelmed as the staff and management seem to have got it right.
Location - perfect for our overnight stay between Holland and Portugal, food was excellent, classic room was very comfortable and had everything you could wish for. staff are lovely people - they aim to make your stay as pleasurable as possible, we would certainly stay here again.
Good restaurant - friendly and efficent staff
Hotel equally suitable for business or leisure
Comfortably large room; good value (for France); Host was great: all the restaurants he recommended were excellent; location was great for tram & river; excellent bathroom facilities; very clean & responsive staff; central A/C or open window Nothing negative to report
Very spacious, nicely decorated, very helpful staff Nothing
I liked the idea that they have a free shuttle bus. I just called the hotel and the bus came to pick us up. not really.
We stayed at this hotel for one night en route to a camp site on the coast. For the little time we spent there, we found everything about the hotel excellent, and would stay there again if in the area.
It was clean, quiet, nicely designed, and very close to the Aeroport. We arrived quite late, and wanted to get to sleep. But I was given the wrong room (it was already occupied by someone), and then had to wait for the clerk to bring me a new key. Also, the staff did not explain the security system for entering/leaving the parking area, or for how to enter the back door of the hotel. The staff just wasn't very helpful at all.
Near to airport
location terms & condition not clear enough
Clean efficient friendly welcoming and cozy feeling You might like to put the ph number of the shuttle service on the reservation when arriving at the airport it is not all that clear
The noise of the air conditioning system and finding the place
Close to airport - good for a one night stopover - probably not for longer Service was a little slow
Decent clean hotel, conveniently located near the airport, but not noisy at all
Ground carpets, cleanness of ground layer WC / its smell
high ceilings, nice wood floors, excellent location, diverse neighborhood. pretty paint color on the outside. guests should be aware that no one staffs the property on sundays, and that you have to call a number given in the window in order to get instructions for access. guests should also be aware that the gentleman who answers the phone professes not to speak english. guests should further be aware that promised wlan does not in fact work, or didn't in august 2010.
Basic, but very good value for money. Entry system with door code and prepared keys is very comfortable. Early arrival possible. Breakfast ist very basic, but at least included when booking via internet.
Was centrally located, easy walking distance to trams, Information Office, Laundry and restaurants. To me was only a 1 star Hotel. The Hotel was very very old and tired plus we were bitten each night by some type of insect.
Very helpful staff. Had a triple room for price of a single as the hotel was empty. Good door system for 24hr access, basic breakfast but cheap. Flatscreen tv with cable in room. Good location. No directions on email. Only thing I could think of!
Before we travelled I was a little concerned by a review of the hotel that I had read but my friends and I found this to be an excellent value for money and comfortable hotel. The staff were friendly and the self service breakfast was very good
Good position very close to the center of the city, nice staff, very good in languages and very kind Wifi wasn't working, toilette broken (we changed room but also the new one had problems), no elevator, breakfast not good at all
Very near to the city.
the room ther was not anyone around to handle luggage and show you the room,I have the impression that you do not have enough staff for an hotel so big,the restaurant's food is mediocre.The price is almost right but it's not an hotel to brag about it.
Good access to the highway. When we got there the reception was closed and we had to wait three hours outside. Really small rooms. Good for a night stay with small baggage, not for a long stay.The bathroom had mold and was a bit dark.
Staff helpful - clean and functional. Breakfast simple, but fine as a quick start before setting off on a long drive.
hotel was clean and functional ideal for aerport and visiting Bordeaux.
Adequate for an overnight stop
Unfortunately I can't think of anything good to write here. As an aside though, avoid the 'Grill' across the road as a place to eat - it was overpriced and the food was terrible. It was small, the bed very uncomfortable, the curtain rail fell down, shower was poor. No safe, the free wi-fi didn't operate in the room. Staff did not speak any English at all. Breakfast was overpriced and poor quality. Unfortunately booking.com don't publish reviews until they have 8 in all - otherwise we may have been able to avoid this stay.
Friendly staff, great location, safe, clean and well designed. A little bit noisy
The Hotel was quite close to the restaurants, shops & town centre Do Not Stay Here !!! We arrived at 13:30 & had to wait until 15:30 to check in. There is no air-conditioning, the room was small, no hair dryer, no safe, no elevator & the breakfast was expensive. The private parking was unavailable (the reason we chose the hotel) & parking was 10 minutes away at 29.00 EUR per night. Street parking was impossible.
Nice location. Freshly squeezed Orange Juice for breakfast. The hotel has no Air Conditioning. The "Garden View" consists of roof tops and a tiny piece of the garden. Bedding at least 30 years old.
Staff consists of one, but in spite of that was very responsive as I had problems with the door to my room and was on the second floor (no elevator & slightly handicapped) so that this one staff member had to leave the reception desk each time. I appreciated their patience I did not ask as I usually do, but was disappointed there was no elevator as now I am slightly handicapped and can do stairs tho it is difficult sometimes and I can't carry my luggage, but the one person staff carried my suitcase so that was a minor problem.
Very clean and friendly. Nice informal breakfast. Very convenient for town. Our room was on the third floor (no lift)!!!
Central position. It is a hotel that has been modernised but keeps its traditional French character.Provision for taking breakfast outside in the small enclosed courtyard was particularly attractive. Shared balcony to first floor bedroom, this raising questions of security.
Clean; Convenient location. Over-priced for a b&b; Garish room decor; tv not working; Reception open only from 07:30 to 12:00 and 17:00 to 19:30 in March. Self check-in by telephoning someone for front-door access code.
It was very French and I thought the breakfast was reasonable value in the context of how expensive it is to eat out in France. There was no plug in the bath and you had to drag your suitcase up the stairs
Quiet location near city centre Rooms are a bit on the small side
The lady at reception was very kind and helpfull. The rooms could use a renovation, due to this it is not a real 3*. Attention the parking across the hotel closes at 20:00, gives a safe feeling but you should be on time to park the car. Perfect location.