Staff cheerful and helpful; the view from our room of the famous train station absolutely stunning; value for money hard to beat. Alerion will be our first choice on our next trip to Metz.
Great location, especially for the proximity to the new Pompidou Museum. Very friendly and responsive people at the reception. Tasty breakfast buffet.
Spacious and comfortable rom, free streetside parking (19.00 - 09.00), free wireless internet access, city centre location (by railway station ... walking distance to shops, city centre etc.) Breakfast was basic but ok. Hotel is an old building and bathrooms/fittings are in need of refurbishment/modernisation. Overall no complaints ... would stay there again as it was reasonable value for money. Would have preferred a greater choice of restaurants close by, but we arrived later than planned to have researched more.
We stayed at Alerion for 6 nights, everything was perfect. The location is perfect, the staff is so nice and helpfull, even that some of them dón't speak English, the breakfast is very nice, the room was very comfortable and clean and the view from our room was magical! If I go in Metz again, for shure I will stay at Alerion! We had some problems with the shower, was broken!
Location and value for money
Excellent, courteous, attentive staff. They could not have been more helpful. Very clean. Good continental breakfast.Very handy for station and rest of town, Interior decor a bit garish - a very minor point.
Very helpful service, excellent value and good discount arrangement with very nice restaurant nearby No
Place and price the fact they propose breakfast in the room and when you ask for it they try to convince you to not take it because it is more expensive and you would have more choice on breakfast room! So why proposing breakfast in room? on op o it the choice in breakfast room was very poor
The service was lovely and the location was perfect. The bathroom was a little small, but for the price in France we were happy.
Very friendly staff, very comfortable, excellent location close to the railway station and very quiet even though overlooking the square. Nothing
Enkelt och prisvärt bra hotell nära till station och Centre Pompidou, och man kan promenera in till stadscentrum. Frukost litet mera än bara te och brödskivor. Nej
bra läge vid stationen lugnt och tyst trevlig personal mycket prisvärt för mig var allt perfekt
Nothing Bad area with a bar next to the hotel. Room not clean especialy the bathroom. Noisy hotel.
That it was close to the center
The desk staff were extremely accommodating in answering our questions, showing us things on the map, etc.
Proximity to train station, to good running felt a little Soviet
The decor could do with updating but all the facilities were clean. The beds were comfortable and there was fresh continental breakfast. I would rate this Hotel as excellent value for money. It wo uld take an immense amount of money to bring this Hotel up to date decor wise.
The staff was very friendly and accommodating
Location well within walking distance from train station (10 minutes max). Rooms are old and need some work but for international travelers who need a place to just sleep, good value for your money. Hotel offers a breakfast for 6.50 Euros that includes three pastries, orange juice and coffee to start your morning off. Good value for your money considering a coffee normally costs 5-6 Euros. Would stay here again simply because of its location and cheap price if you can consider 100 dollars Canadian being cheap. Rooms need some work and tender loving care.
Staff was fine It's too expensive for something worse than a hostel. For budget travellers who don't need a private restroom, I recommend not to book via internet. There were chepaer rooms (w/ shared restrooms) cheaper and there were other hotels in the area also cheaper.
The staff was very friendly and welcoming, the breakfast ok, the location very good because it´s near to city centre and Centre Pompidou
The best thing about the hotel was the location, near the shopping center and train station. The room was not comforting at all , everything was old and dirty.
the staff were extremely helpful, attentive and cheerful, I cannot praise them enough I think the rooms could definitely do with a freshen up
Food was fair. No night life nearby
lovely big rooms no, it was good all round
Nice big room, big comfortable bed, good breakfast buffet
Nothing Staff was very unfriendly, room was not cleaned properly, air conditioning did not work, shower had mold, bathroom soap, comb, toothbrush animities was very poor quality. Restaurant food was very over priced and the food was not eatable. Grounds were in a very poor condition--grass not mowed, beer bottles on the grounds. Staff in the restaurant was extremely poor. One lady with long curly hair only walk between the front of the restaurant and the kitchen. She did nothing. After waiting a very long time for our food, the food tasted so awful we couldn't eat. Staff did not offer to discount the price of the food nor provide something else. We mentioned these problems when we checkout the next morning but the reception staff only stare
the comfort of the rooms, location. Hard to find it.
Great location for parents of Supelec or Georgia Tech Lorraine students. They charged 8 euros for 2 cups of coffee and the internet did not work well.
large rooms - good bus service to city center - nice swimming pool
Very little Dirty, tired room.Extremely rude and racist restaurant manager. Food totally inedible. Many others complaing. Will never use again or recommend.
Front desk staff was very helpful and friendly
Good location Hard to find while driving. Poorly marked.
Helpful staff, availability of garage, quiet location but close to cathedral, restaurants and shops, kettle in room.
Good location and nice breakfast.
Great location. Very quiet. Decent breakfast as compared to other European hotels. Could feel the springs of the mattress. Very thin pillows. In spite of those problems, I could sleep OK.
Convenience to local city facilities and reasonable breakfast choices. Also late availability of breakfast. Room was very dated in decor and comfort (1980's?). The was no hand washing basin in toilet and no ventilation. Room turned out to be noisy with rowdy street noise throughout the night and continuing with traffic noise from 6am. Beds were not particularly comfortable.
Its location in centre of Metz too simple breakfast: expected more and better organization for Eur 11.00 p.p.
The location was first class, the reception and cleaning staff were helpful. The room was really clean. Arrived mid afternoon and given a room not ready, given another room straight away. This room looked second rate with some peeling wallpaper. The rooms at the front of the hotel are noisy from the street below. But I would give this hotel a second chance (if I had a room at the rear).
Good Breakfast facilities Convenience with the centre of Metz - Cathedral/shops Limited local information with Reception staff
The hotel was located in the center of the old town very close to the cathedral and was great for exploring.
Location in the center of a beautiful city. Adjacent to the Cathedral and Museum. Friendly, helpful staff. Clean rooms, good breakfast. The difficulty in driving to the front entrance to drop luggage.
A major investment made to modernise the interior of an elegant old structure. Result is mostly successful ( although already starting to fray at the edges). Overall good value and well situated. But be careful of Saturday nights when a (non related) club in an adjoining basement does disco into the early morning and sets the entire structure throbing!
Very good location, nice room, breakfast is basic but for that price (free) was very good. Very helpful and nice hotel personel. We had to change our room twice (we stayed there for one night). In the first room electrecity didn't work, the second one was smoking room. Finally we get very nice room.
Location and parkingfacilities are veryy good. We enjoyed the fresh orange juice for breakfast!
Small room but very comfortable, clean, large bathroom for such a small room.Good value for the cost. none
big and comfortable room, hotel staff are friendly and helpful Bathroom has to be refreshed
I didn't have to pay. When I came back to the hotel after dinner, the door to my room didn't open. The manager found no appropriate cardkey. Finally I had to sleep in a different room while all my stuff was in the other one. Very bad experience!
it was very close to the railway station and city center. it had good breakfast. no
The family room was very comfortable and we liked very much the idea of giving priority to families with kids. Excelent idea. We asked in the lobby about how to get to city centre and the lady there told us very poor information just to get rid of us quickly. We had to ask people in the street.
We requested an electric kettle in the room and this was readily provided. There was some tea and coffee provided in the lounge during the day although the quality was fair, but it was a nice touch.
Location excellent for visiting the Cathedral and other main sights. Excellent view over the Port du Saint Marcel. Room decor was slightly shabby (i.e. frayed wallpaper, etc.) & in need of updating.
central position, nice lobby Room is in need of decoration (carpet hanging down) and is pretty small for the price. We requested a travel cot and were told it would be in our room but when we got there it wasn't.When we then asked again for one, nobody was able to build one up for us. We were even asked to go down to reception to exchange the one we had and wasn't working for another one ourselves because the receptionist was the only person working at that time and she was busy. She did come up to our room in the end but couldn't manage to build any of the two existing beds up. In the end our daughter had to sleep on a big mattress on the floor because we were worried she would roll out of the big bed without side protection. We weren't charged for it though at least.
Position. Metz is a great City. Had the choice of rooms which were a little dated but clean and adequate
use of pool
The location was fantastic for Historic Metz. The staff were outstanding and very accomodating. The decor in hallways and rooms could be updated...looks dated and dingy. Breakfast room and lounge were very nice.
The hotel was in an excellent position. It was within easy walking distance of the shops but far enough away to enjoy the ambiance of an old town. There were many restaurants to choose from in close proximity. It was not easy to access the internet.
Situated in a beautiful part of the city, secure parking included. Very comfortable hotel with multilingual staff who were very courteous and helpful. Surrounding area has a number of restaurants
Efficient Staff - value for money for Motorway Stopover Budget overnight stop and efficent staff
Breakfast buffet, we were pleasantly surprised after the rest of the experience there. Location. Room minute, no wardrobe nor drawers. Some staff unhelpful some rude except one who was good, Their own website was misleading.
sheets stinks, room unclean, stinking, stinking ... my first hotel tragedy.
it was clean and inexpensive. The desk clerk was friendly and helpful. Room was small; amenities bare bones, although probably in line with the price. It was not as convenient to the autoroute as we had expected, and which was the reason we chose this hotel over a more expensive one in the center of the city.
Not difficult to find for travellers, clean and good value for money.
smell of smoke in the room
good size room, good price, good breakfast, overall very happy, not somewhere you would want to stay for a weeks holiday but ideal for an overnight stop could have been sign posted a bit better, glad we had sat nav! even then we drove straight past it the first time.
Staff were friendly and food was good in the restaurant and good value.
Breakfast orange juice was very good The area it was in
Was clean and tidy no frills good breakfast but nothing to do in the location of hotel
The silence and the comfort. The art of service by the personel
Helpful staff, very clean and nice rooms, and great fresh croissants.
Nothing Did not like it all... on a scale of 1 to 10 ... I'd be generous and give 4.Cannot remember how many starts it was, but I'd give it 1, and that been generous.
The Hotel was central & had a good car park, the room was large The air conditioning did not work at this weekend
Breakfasr was expensive and not as good as some Mecure hotels
It was very nice to have a choice - buffet breakfast or express breakfast at the bar. Unfortunately the bar was closed (25 December)
Staff was friendly, room was comfortable, lobby quite nice The breakfast which was included was fair at best. The hotel seems to have cut some of its amenities compared to a few years ago.
It was comfortable and in a good position for shops and eating. The hotel restaurant was not open on Sunday.
It was convenient for the town centre, and the (free) parking seemed secure We had a number of small issues that overall did not detract greatly from our stay: on arrival the first receptionist could not find our booking - once we had found the parking & returned the other receptionist found it straight away; the hotel room was clean but there were large discoloured patches on both the walls & carpet; the breakfast seemed expensive - we chose to go to a patisserie 50 yards down the street & got croissants & filled baguettes for a third of the price which suited us better; on checking out, the receptionist neglected to mention that there was a code to exit the parking area so we had to go back for that; the exterior door for the parking access was broken & we got stuck outside for 5 minutes
Under söndagar är hotellet inte nåbart med bil då centrum är avstängt för biltrafik. man måste bära väskorna långt. Hotellet är bara bemannat till 21oo. Vi saknade elström i ett av rummen när vi återvände på kvällen och fick ha det så till nästkommande dag utan att hotellet ens beklagade eller gjorde någon prisreduktion. Uruselt!
Trevlig personal. Rent och snyggt. Bra läge. Frukostservicen var inte bra. Gick ej att få frukost före 07.15. Vi som var där i tjänsten fick mycket stressiga morgnar. Det var som sagt rent men lite sjavigt - småsaker för en vuxen som inte är så nogräknad.
Good overnight hotel when travelling. Comfortable and adequate room and facilities. Poor breakfast aside, hotel was good value for money. Breakfast was nothing special. Awful machine coffee!
Arriving late was not a problem due to the automated system by the gate. Breakfast was limited to a few basic items.
Budget price, not far from some major cities. Broken additional bed, the staff lacks english speaking skills, the breakfast is a bit steep for what they have to offer.
It was a stop off on a return journey and as such it provided a good,warm, clean room anwhich was, luckily enough, on the ground floor. The wifi connection was good and easy to log onto enabling us to listen to Radio 4. As the second of this chain we have stayed in, I was surprised that the showerhead attachment point was broken so it had to be used handheld when a small amount of work could have fixed it. We arrived in time to walk around the area, which was good because the lack of lighting would have made things very difficult. Also as it was a Monday a lot of the restaurants were closed. More information on this at the hotel would have helped.A convenient place to stay but not one I would have chosen due to theme park feeling of the area.
For business - location - price & Internet - reception very pleasant (which is an improvement)
Excellent value, great location for zoo, Galaxie concert venue, Restaurants, Cinema,
Good value and good availability of restaurants. Great choice for an overnight stop on a road trip.
Good location when travelling south - north (7hrs from North Italy) - secure parking but clear the back of the car - good standard of room with wifi(free) - value for money. Set in a "theme" park area - good if you have kids but might be noisy at weekends.
Clean rooms, enough parking places, nice reception, good breakfast. Just good!