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Excellent service from all staff cannot thing of anything we did not enjoy
If to describe all that it was pleasant in this hotel to turn out a poem, the novel. It is excellent hotel. Excellent owners of hotel who do all for your rest. Excellent breakfasts and suppers, an interior, service. Very purely and comfortably. Living in hotel you feel exclusive visitors
Nice SPA with many sauna options (try herbal sauna!) and good selection of massages (book in advance if you want them in the afternoon). Great food, especially dinner served from the menu - very elegant and tasty. Wine list should satisfy everybody. Great surprice - free hotel transfer to the gletcher ski area!
The friendly, helpful reception staff made our stay particularly pleasantThe spa was outstanding
the room has comfortable chairs: after a day of walking absolute necessary. Bed and furniture are all of very good quality. There is a separate WC. Enough light to read a book in the evening. Limited check-in times (14-18) so if you arrive in the morning you may not plan a substantial walk. Half board gives a quite simple salad-bar. You pay for ordinary water to drink at dinner. Some rooms are just above a terrace where drinking guests may cause noise till late in the evening.
The hotel was very clean and hotel staff were very attentive.
Travelling on my own, I had a lovely smaller double room for sole use with big, square balcony. (I had a glimpse of the bigger doubles which looked magnificent). I could decide in the morning whether I wanted half board, which was an excellent 4-course dinner for only € 15.=. Real value for money! Hotel exceedingly well cared for, very pleasant and correct personnel. Situated in the village, but not on the main road, very tranquille setting, nice garden and terrace. My personal rating for this hotel would be 9.5 (the only thing I missed in my room was a small fridge, otherwise the rating would have been a 10!) N.B. If you are travelling on your own, make sure you get a room with a balcony! -
Excellent Location. Big room (Junior Suite). Wonderful staff at the restaurant.Great dinners. No coffee/tea facilities in the room (had to pay everytime you wanted one). Breakfast was rather poor - had to ask for hot dishes, which was not explained.
Reception staff was great ! Luxury rooms are super. Breakfast and dinner were very good. Especially we liked coffee/cake break 15:00 - 17:00. Ski bus stop is 50 m from hotel. Also you can get free of charge transfer to Gletcher from hotel, but you need to order it day in advance. WiFi is almost everywhere in the hotel, but you need to ask new access codes every day. Some rooms are renovated. SPA and pool are old. Waterfall in pool work 10 min. once during 2 hours. One day personal forgot to switch on big sauna. We informed personal that at the day of check out we need breakfast at 07:00, personal was late and part of our group left without meal.
Good money value and good position
Service, läget Rum med bara takfönster utan att detta blev kommenterat vid bokningen eller ankomst
Mycket bra spa-avdelning! Bra läge i stan.
Centralt läge, städat och rent, bra urval vid frukost.
Bra läge i centrala Innsbruck. Att behöva betala 40 Euro extra för en extrasäng trotts att vi bokade för 4 personer var inte kul. Dessutom dyr parkering. För att vara så dyrt var inte heller frukosten mycket att skryta med. 4 men absolut inte fem stjärnor.
Vänlig personal, trevligt med oväntad uppgradering från ordinarie dubbelrum till svit, bra pris på mat och dryck. Utmärkt läge då vi reste med tåg! Skulle varit trevligt med ett mindre wellnes avdelning el dy.
Utmärkt service av genomgående vänlig personal. Frukosten var mycket bra. Rummen nyrenoverade, välplanerade med många smarta detaljer men inte så stora i Europa kategorin som vi bodde i. Perfekt med skidbussen direkt utanför hotellet med flera olika detinationer att välja på.
Great location, beautiful views, comfortable rooms, and excellent food. The staff is also very friendly; we arrived at approximately 2:30 in the afternoon and enjoyed a quite nice cake buffet and coffee at 3pm. The four course dinner in the evening was simply wonderful. We only stayed a single night, but I could have easily enjoyed several nights at this hotel. The hotel rooms are a comfortable size and nicely appointed - especially for Europe. The deluxe double room we chose was quite comfortable for myself, my wife, and our two year old child. The pool was pretty cold. I was expecting a heated pool for my toddler to enjoy, but it was just too cold for her.