Flyg till Innsbruck

Plus: The size of hand luggage

Plus: Crew were professional and helpful

Minus: Terrible delay boarding

Minus: Baggage reclaim very slow

Minus: The attitude of ground staff

Plus: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!

Minus: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!

Plus: Lufthansa is a great airline.

Minus: Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet....

Minus: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Plus: inflight staff are good but on the ground staff at airport need a great deal of improvement

Minus: Delayed arrival at Bangalore by more than 1 hour.

Minus: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.

Minus: lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase.

Plus: Seat was very comfortable. Crew was great.

Plus: .

Minus: .

Plus: Nice crew great sitting

Minus: Boarding has always been slow with this trip.... disorganized

Plus: The crew was amazing

Minus: The WiFi

Plus: The crew was friendly and willing to serve.

Minus: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Plus: I like the notice given prior before I get to the airport on regard to a free carry-on check in. The staff was friendly and enthusiastic happy giving me the comfort of a nice travel journey. Thank you to all the staff!!!

Minus: Honestly nothing I was really happy with my flight!!!

Plus: Place was clean; crew was nice and attentive

Minus: Seats are small and uncomfortable for long haul flights

Plus: I didn't end up taking the flight. It was canceled.

Minus: Being able to reach the airline or vayama would have made it better. The flight was canceled and I couldn't have gone anyway as the wedding was postponed that I had planned to go to and there are stay at home mandates in the US due to COVID 19. It's been weeks and I've given up trying to reach the airline or vayama and it's not clear if I'll get any of my money back. That's the one frustrating thing is not being able to reach anyone.

Minus: Internet speed is weak.

Minus: Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately

Plus: The raw was empty and I could sleep whole 10 hours

Minus: Choice of movies and TV programs

Plus: Although economy, it was pleasant and okay

Minus: I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high.

Minus: Thank you

Plus: Seat was very comfortable. Crew was great.

Plus: Vegetarian option of the food. Constant hydration

Minus: WiFi

Plus: There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Minus: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Plus: Space, seats, movies.

Minus: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Plus: The audacity of your gross negligence in a time of global pandemic.

Minus: Any semblance of social responsibility or ethical behavior.

Plus: Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew.

Minus: Movies available weren't to my taste, which isn't important anyway.

Plus: The crew members were so sweet.

Minus: Flight was late. I missed my connection.

Plus: Great crew

Minus: Boarding tool a long time and late take off

Minus: Better boarding and entertainment

Plus: The audacity of your gross negligence in a time of global pandemic.

Minus: Any semblance of social responsibility or ethical behavior.

Plus: We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good.

Minus: Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off.

Plus: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!

Minus: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!

Plus: The crew members were so sweet.

Minus: Flight was late. I missed my connection.

Plus: Everything

Plus: The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt.

Minus: It’s standard European airline. Don’t expect Cathay, Singapore or Emirates.

Plus: Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!).

Minus: Nothing! Love Austrian Airlines!

Minus: Everything

Plus: Seat was very comfortable and lots of leg room. Food was good.

Minus: Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs

Plus: Service was very good

Plus: Wide choice of movies and entertainment

Minus: Better menu options and in-flight service

Plus: Crew was nice

Minus: The aisle between seats is too small. There is barely any room for a cart to pass through. If you have any arm out on the aisle arm rest you

Plus: comfortable seats, quick flight

Minus: in-seat entertainment and a full salami sandwich instead of half for snack

Plus: We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good.

Minus: Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off.

Plus: Good food, service, and entertainment

Minus: The seats are not very cushioned

Plus: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Minus: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Plus: comfortable seats, quick flight

Minus: in-seat entertainment and a full salami sandwich instead of half for snack

Plus: I like the notice given prior before I get to the airport on regard to a free carry-on check in. The staff was friendly and enthusiastic happy giving me the comfort of a nice travel journey. Thank you to all the staff!!!

Minus: Honestly nothing I was really happy with my flight!!!

Plus: They were very nice! Always a smile, even after 10 hours with us!

Minus: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Plus: Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more.

Minus: United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable

Plus: amazing and great customer service

Minus: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.