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Läget, gångavstånd till sevärdegheter i gamla stan Vissa rum är under jorden, mörka och luktar mögel, dvs. inte i klass med hotellets antal stjärnor. Servicen nästan obefintlig för att ta baggaget uppför den långa trappan till lobbyn. Dålig service och medelmåttig mat på restaurangen.
Hotel Acadia is well situated near all restaurants and activities in old Quebec City. It is very quaint and reasonably priced. We were able to drive to this hotel and leave our car with the attendant for a small fee. We especially enjoyed the French cuisine in nearby restaurants.
Location great! Room cozy and romantic - loved the stain glass. Helpful staff. Great time :)
The hotel was located in the center of the old city of Quebec. All activities were within walking distance.
good location within easy walking distance of all the city attractions A very small room for the money. Our companions were in a room below grade with a window that could not be opened; they felt it was quite stuffy and claustrophobic.
We enjoyed this hotel,as it is very central to everything. The room we had was very nice,including all comforts that go with it. We definetly would go back in a flash NOT REALLY
Good place to tour Quebec,visit to the Citadel, River Cruise Great walking in old town ,loved the Buskers very enteraining Breafast arrangments , we were given breafast tokens to use at hotel around corner at sister hotel, service was shocking first day ok second day waited 50 minutes for breafast then left without receiving breafast complained to hotel arcadia lots of sympathy however no consolation prize and no rebate off the bill we ate at our own choice of venue for the rest of stay.
Location of the hotel, as most attractions, sites where within walking distance. The actual hotel atmosphere romantic historic.
Central location to explore Old Quebec. Rustic decor in keeping with the historical location. Car became inaccessible due to valet parking off-site, although totally understandable in view of location of hotel in the heart of the old city.
Location, very comfortable room No
The location Very comfortable bed
The convenience of being so close to everything!
We were away for 2 weeks and this was by far the most comfortable hotel we stayed at. The design/decorating was eclectic and very pleasing. We stayed in a new wing and our companions stayed in an updated wing of the old building. Both rooms were spacious and very nicely decorated. The large bed was very comfortable. We had a wonderful view of the old city of Quebec. The breakfast was delicious and plentiful. The staff was very helpful. I would recommend this hotel to anyone staying in Quebec. There was nothing that could be construed as negative in our stay at Hotel Champlain.
Conveniently located, excellent service, excellent spacious room, free Internet access.
located in the central area noise, parking not available
Wonderful showers. Great, helpful staff. Location. In state of remodeling.
Very good location. Well-equiped lobby (computer, newspapers,cafee machine). Parking on site. Good breakfast.
The staff was very friendly and helpful. It was conveniently located. The continental breakfast was a perfect start to the day. Our room overlooked a school yard and it was fun to wake up to the sound of children laughing and playing (of course, it might be because we are grandparents so maybe everyone wouldn't enjoy the sound) Our room was on the small side.
Location, location, location Not luxurious, but clean and comfortable. Great coffee machine in the lobby. Good value While breakfast buffet was good, it is presented in a very crowded space making it difficult to serve yourself.
friendly staff good breakfast clean rooms and great location
The attention of the crew Nothing
The hotel is well located and staff is very nice.
The breakfast is at a restaurant downstairs - very good! Loved the shower, best shower heads (Directly above and on the Side) Parking was extra
The hotel staff were excellent, very helpful and friendly. The location was situated near all the major attractions Old Quebec City had to offer. The included breakfast was great, good selections and quality. The staff were happy to help direct us to the attractions and city transportation. We would definitely recommend this hotel and will stay there again next year.
walking distance to the cruise terminal. Farmers market right across the street. Walking distance to restaurants.
Staff and owners were friendly and helpful. We had to walk up a narrow flight of stairs to reach the bathroom in our room.
The staff was very friendly and extremely helpful, great location, good breakfast. One room we stayed in wasn't especially nice and had a bad view outside.
The staff was very friendly and helpful with recommending restaurants and making reservations. The room was really cozy and clean. The modern bathroom was very nice! The location was great: right between two major streets, St. Jean & St. Louis, and close to the citadelle, parliment building and many little shops and restaurants. The indoor parking arrangement offered was very convenient. I am a light sleeper so I woke up whenever people were talking in the corridor/stairwell.
I really liked this hotel. The location is perfect and receptionists were very kind! room and breakfast are very nice! I had great time there.
loved the breakfast basket ! cleaned our romm way too late...5 pm.
The location was great! Very close to train station and many restaurants and shopping.
I liked the room and the continental breakfast left outside my door in a basket each morning. nice touch No. it was a nice hoel
The room was very nice and clean. We liked the continental breakfast, location to Old Quebec and the train station, and friendliness of staff. Overall, it was an excellent overnight stay.
The employees of the hotel were very friendly and gratious. They offered many suggestions for activities, restaurants, etc. The fresh Continental Breakfast delivered to our room daily was a tasty, memorable experience! The Keurig inroom coffee maker was similarly a joy. The room was in good repair, with a very comfortable bed and a variety of pillows to choose from. The television was wall mounted and could be easily swivelled as required. The bathroom was spacious, and the shower head invigorating. Finally, we found our room and the entire floor to be very quiet and private, lending a special atmosphere not found in larger hotels. There is nothing we would comment on - the above 'says it all' !
Lovely accommodation - just the right beginning for our lovely vacation. Excellent location for cruise - within walking distance of the port. Breakfast presentation was unique and also tasty
The staff was very pleasant and acommodating, We arrived from a cruise at 10am. The hotel stored our bags whil we did some sight-seeing and had our room rady in advance of check in on our return. The breakfast breakfast was great and delivered early so we could catch the train. Excellence service.
The service, location, ready-access to the farmer's market, the restaurant recommendations, the comfort of the bed, attractive appointments and quietness of the room
The morning breakfast was delicious, staff was very friendly and helpful,and the room was decorated nicely...
Excellent service, fantastic atmosphere and all around an exceptional venue. I would certainly book another stay and recommend it to other.
The hotel is clean, comfortable and the staff is very friendly and helpful. They have a nice lounge area with reading library, internet access, etc. ...great feature. The are very close to many tour sites, restaurants, etc We enjoyed a provided walking tour arranged by the hotel with a good, knowledgeable tour guide...just a great all around experience for both of us. Nothing much stands out as a problem. Parking is a short distance away but not too much of an inconvenience.
It is in the middle of the site-seeing city center, close to many good restaurants, clean, friendly and helpful English-speaking staff, and very reasonably priced. The basket hanging on the door each morning with a nice continental breakfast was a great extra.
nice athmosphere and good service
Front desk staff were very polite and helpful in providing directions and suggestions. All front desk staff were extremely professional. No soap or shampoo was provided on our second day when the room was cleaned. DVDs were kept for several days by some guests, thus we were unable to access them.
Perfect location - very friendly, helpful and accommodating staff - fantastic free walking tour
The staff at the hotel was friendly, helpful and attentive. We appreciated the small perks offered by the hotel.
We liked the idea of a "picnic breakfast". Very unique concept. The hotel is centrally located and there is no need for a car. The staff are exceptionally friendly and helpful. They let us know of various activities that were going on around the area during our stay. The rooms are clean and comfortable. There is coffee available all the time as well as a public computer to use for internet purposes. The rooms also have wireless internet available for guests who bring their own computer. No parking on site. You have to pay for parking in addition to your room rate although the underground parking garage is not far from the hotel.
The hotel was very charming and the location was perfect. We walked to everything. The staff was helpful and friendly.
Delicious breakfasts delivered to our room in the morning. Nothing negative to report.
Servicen den bästa tänkbara! Instruerande på ett vänligt, trevligt och personligt sätt. Alla gjorde sitt yttersta för att vistelsen skulle bli den bästa. Fanns hårtork, kaffebryggare och kylskåp. Perfekt läge, nära till allt. Frukosten. Det enda som serveras är bröd, croissant, kaffe, the. Varken grönsaker, frukt, ost, skinka, ägg, yougurt eller mjölk gick att få. Luftkonditioneringen och temperaturen reglerades centralt till alla rum och gick ej att individualisera. Jag hade stormvarning och kallt i mitt rum men hade tur att det fanns andra lediga rum och kunde byta. De element som finns i rummen fungerar ö h t inte. Städerskan missade att städa rummet en av dagarna.
The staff were friendly and helpful, and willing to assist you with restaurant information and reservations. We were with another couple in the hotel, and were not able to phone them from our room to theirs to coordinate our sightseeing activities.
Warm welcome that included a 20% off discount at Pain Beni (excellent restaurant nearby) for breakfast, a map in hand and clear explanation of keys and protocol after hours. Location, Location, Location.New toilette and renovated bath in room 22. Smell of the room was a little unusual/musty but common for such an old building. We could open the windows to air out the room. I wish there was body lotion and hair conditioner available.
Location and spirit of the past
Excellent location, charming
Location was excellent, clean, quiet hotel
Where it was situated. The staff was very nice. The restaurant was very good. Our tv controls were not working. The staff came twice but the problem wasn't solved. The bathroom was extra small.
Location was wonderful. The town was very romantic! Small... but it was expected.
Great location, beautiful building, and co-located with the Theater. No complaints, loved it.
This guest did not leave comments about this hotel.
Charming boutique hotel with many thoughtful amenities in addition to what would be expected. Ask for a higher floor than first floor. Our room was blocked by the wall of the old city which meant 1. ZERO view and 2. Our room was too bright because the lights for the wall also lit up our room until well passed midnight.
The location and price were both awesome. There was only a small restaurant/bar and we wanted to go for a drink after wandering about the city and were turned down because we didn't have a reservation. Not very typical to require a reservation to have a drink.
Character. Interesting decor Really small bathroom
Design and look of the room We can hear the voice from others rooms.
Parking and the really odd sliding doors in the washrooms that open up in front of the bed
This guest did not leave comments about this hotel.
Location particularly its proximity to restaurants Rooms were a bit small and view was limited.
The location was very convenient. At the edge of the old portion of the city. The staff was very friendly and helpful. The room is unique. The décor was fine and the bed was very comfortable but the shower/tub was a mess. Water leaked on the floor while showering and taking a shower was difficult because of the two levels of the tub. A bathroom update would help.
Great place to stay for a night or two, on walking distance from the Old Quebec city. Tiny shower tub. Wifi is almost useless and is available only for one user (while my wife's phone was connected, I couldn't since there was a message "User is already connected"). Not for families with children, just for adults. Parking is charged $11 for 24 hours across the street
Breakfast was great. Good amount to get you started for day. I normally have two breakfasts and this was a great first one. They provided a breakfast for me on the morning i left seven though it was prior to breakfast time. They allowed me to check in early as I was a 'walk in'. Score big points there. The room suited me fine for the 2 nights i was in QC. I wasn't expecting anything lavish, just comfortable, clean and welcoming. All of which I got. For what I was looking for it was perfect.