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Mycket bra pol, rent och propert. Utmärkt frukostbuffe. När jag klagade på sängen byttes den omgående. Är man intresserad av tennis erbjöds banor. Trevlig utomhusrestaurant med priser som mi Sverige. Fantastiskt god hummos och tabolli. Att shuttelrafik till stranden inte ingick i priset av hotellrum, kostnad 100 AED / person och dag. Övrigt allt bra. Lite långtråkigt för mina barnbarn (15 resp 18 år). Datortid 20 AED/ timme och inte de bästa datorerna.
The hotel is located in an industrial area. It is difficult to find and the staff seemed unable to provide directions over the phone. Check in was slow and the staff did not appear to be well trained.
1-The service was so bad that it well tack them more than 30 min to deliver any thing.
room +swimming pool+ Gym & spa + parking area + entrance and reception. remote location + no landscaping + no beach+ mini bar system+ the view from room.
The only saving grace for this hotel, is the free access that it provides to the Al Hamra Fort Beach Resort The rooms are cramped for space. The Wifi works only in the hotel lobby and not in the rooms. The Concierge had just one bell boy @ full capacity. Food was hopeless
Neat clean efficient new hotel - excellent breakfast Being a budget hotel menu prces should be more economical - good for hotel good for customer
the lobby was perfect really nice and the pool also..everything is new and nice.. when we asked for extra tissue the staff said they dont have..and before we left the room we called the reception for check out and when we're down still its takes them time to clear everything and check us out.
The hotel is brand new. Therefore, all equipment and furnishing are very nice. The staff is very nice and helpful. The restaurant served very good food
The staff was very rude! Calls to the reception were often ignored! Room service did not change bedding at all.
The staff at the front desk with the back up of their manager/s were amazing specially during the crowded period of Al Eid but room service and room cleaness was not to our satisfaction.food and staff at all outlets were good.in general Hotel is good with more attention to rooms cleaness and services.good luck. see before the good and bad
Only the Pool Less indoor activities
Everything! It was a pleasant surprise as the hotel was new and only opened for a few months. But the rooms were nice and clean, staff were very friendly and eager to please and the restaurantwas very good and a good variety. Also the price was right. no
a lot of activities, and the Chalet was very comfortable and service was fast and he food was very testy hoel staff was very friendly and experianced. nothing
Though my room is up graded without any extra payment, which I appreciate but frankly there is a lot to be desired in the hotel to be- For me- a 4 Star resort.
The view was nice The pool closed to early , should at least stay open until 11 pm.
We enjoyed as a family walking along the beach and the family environment it offers; in addition to the quiet ambiance at night on one side and the outdoor music played on the other side which give you the option to enjoy the evening the way you like. Kids enjoyed the beach and pool during the day, and the playground in the evening. To have more varieties in the buffet selection for breakfast and lunch, in addition to increasing the number of lifeguards at the pools and the beach.
beach is not clean, even due to break water is smelly, very poor beach
Swimming pool, lifesaver did his best to control usage (but not his job), room size, terrace. Poor recreational facilities (only game table soccer and was broken), banana ride and donut "broken", having to pay for tennis court, food was horrible, poor restaurant organisation (buffet) , dirty beach at low tide (sand is black from oil deposits), too few TV channels
location , quiet & calm ness of resort it wasn't worth the 4* star rating , it was ok to spend a night..... shouls be much better
the beach was soo nice and quite. the surrounding gardens are tranquil. the veranda at night was very nice and quite. during public holidays the swimming pool was very noisy until late timing
Massage center and the dinner. Staff was not friendly.
This is a nice resort,room was good nice location as well,it was good to have the buffet by the pool on friday night need to review the breakfast buffet menu and give bit more seaction(bread was not so good)
Harmonisk vilsam miljö med uppmärksam och behaglig personal. Vacker utsikt och särpräglad strandmiljö. Att frukosten inte var integrerad i priset och de höga restaurangpriserna. Saknade en shop för enklare inköp av drycker och lättare tilltugg.
En fantastisk resort men många bra restauranger. Fina poolområden och en hygglig privat strand. Servicen är fantastiskt och det finns möjlighet att privat shuttle inom området som är kuperat. 3-rums villorna är mycket trevliga med privat pool på terrassen. Bra roomservice. Sängarna är något korta och internetuppkopplingen är stundtals mycket långsam. Det fanns ej möjlighet till trådlös uppkoppling i villorna. Bufférna var inte så roliga; smaklösa och tråkiga.
The place was very nice also the view was amazing Nothing much but we ask for the room service for something it come late to us
Big rooms, very good food Timings for pool, beach and kids club only till sun down. Which is a pretty short because there is nothing else to do at the resort and with kids in tow nothing to keep them occupied either.
We liked the true resort atmosphere that was present during our entire stay. Most of all was the personal attention given by even upper management. This is really world class guest relations and customer service level at its best. We would definately re visit this hotel.
I wish more attention to residents and meet their service and be more sophisticated and the most important Shi provide bed and cover for children
Children pools and play areas
After a few rough weeks, we really needed a relaxing break and the Hilton RAK really did deliver. We had initially booked a Junior Beach Villa, upon check-in they've upgraded us to a Premier Beach Villa, which was spacious and the kids loved the Jacuzzi. The hotel is massive with impressive facilities with something for every family member. The beach was crystal clear, the water was just perfect not too cold and not too warm. My 5 yr loved my the kids pool and slide. My 1 yr enjoyed the landscaping and being in the outdoor. The service was excellent and the food was amazing. I couldn't believe the quality of the food even though it was a buffet. The hotel was packed but we didin't feel if on the account of attentive staff and massive hotel. The only thing we didin't enjoy was the tempretered pools. the weather was amazing but the pools were alittle too cold for the kids.
Friendly staff, nice crowd, salt water pool Poor breakfast buffet. No free internet
The Hilton Resort and Spa had the ideal location, the arabian themed architecture of the resort was beautiful and the wide variety of restaurants and the quality of food offered was excellent too. The staff was not very well trained to cater to our needs, either they were too over worked or under trained,hence they missed out on a few things we had asked for before check-in.
-the near beach - the crabtree and evelen soap and shampoo - i liked the petels they put on towels - the suit doesn't have a sofa-bed + no robes and slippers
The suites on the beach are excellent and the beaches are fabulouse, thought the hotels lacks some activity and top restaurants
It's the best in ras alkhaimah. There food is not good. I recomand that to eat outside the resort
Beautiful beachfront with lovely pool area and lots of sun beds. Good restaurants, especially the Brazilian one. Tidy room, with comfortable beds and nice bathroom. Breakfast was not as good as I would expect from a resort like this. Check out was a bit slow.
Great room The service at the hotel was poor
Hotellet har ett bra läge, nära havet, nära staden. En bra indisk restaurang i hotellbyggnaden, men separat ingång. Bra lätta luncher vid poolen.Ett bra turisthotell, dock ingen känsla av 4-stjärnigt. Lätt att hitta taxi.Ta en egen taxi för sight-seeing ( samma pris för en bil som för en person med busstur). Utflykter som kan bokas har endast i undantagsfall guidning på engelska ( mest på tyska eller ryska). Middagsmaten var tråkig och ej prisvärd. Utlovad underhållning vid en middag i trädgården levererades inte.
Quite, Relaxation , very nice view, staff are very kind. - I toke more than one hour to check out from the resort. - Some time workers are roaming in front of swimming pool and break your privecy. - Room service is bad and inadequate.
the villa was amazing very nice decoration,, the pool size is really good for two people,, quite relaxing place and open to the desert not crowded at all,, I did like the moon bar where u can have food, drinks and shisha,, there food prices was little bid high but for the drinks it is really cheap. lack o facilities,, there only two restaurants plus one bar and the resort is very big there should be more places to relax in they can place another bar,, the price some how is expensive 2600 ++ DHS for the normal villa I think it is over rated ,, the fair price should be around 1500 DHS.
Every thing was so nice about this Hotel
When i reached the hotel i realized that the hotel is offering a 30% discount for UAE nationals, which means at least 200 dollars on what i paid. this issue make think not to depend on booking.com to make reservations inside UAE because i may get better offers making booking by telephone . i hope in the future such information should be transparent and available for the costumer to help him make better decisions.
The villa , swimming pool, amenities in the villa,staff of the hotel, the whole atmosphere of luxury and relaxation. The food in Al Waha and Saffron is very expensive and average quality.The water rotation in the swimming pool makes very unpleasant suction noise so we did not stay on the terrace in the evening because of that althought the weather was very pleasant.
Simply Everything !!!
Rent och fräscht med bra läge nära stranden.Egen strand med gott om solstolar och närhet till egna barer och restauranger. Al Hamra golfklubb i direkt anslutning till hotellet. Välskött bana i toppklass. Tyvärr så byggs det i direkt anslutning till hotellet vilket kan vara störande då de håller på dygnet runt.
Omtänksamheten och hjälpen som gavs åt min hustrus matförgiftning som tog mer än 6 av våra 9 dagars vistelse innan hon kunde njuta av sol och bad.
Ett hotell som motsvarar sina 5 *. Allt var bra.
Anvande hotellet for overnattning infor ett halvmarathon. Bra buffe' pa kvallen, tidig frukostservice och god avkoppling pa stranden efter loppet. Prisvart boendealternativ. nej
Everything was great
OVERALL A GOOD FAMILY ORIENTATED HOTEL INITIALLY GIVEN A ROOM WITH A LOT OF NOISE (APPARENTLY THE HOT WATER HATING SYSTEM WAS ABOVE THE ROOM)AFTER THREE COMPLAINTS TO MANAGEMENT I WAS MOVED TO ANOTHER ROOM NOT SATISFACTORY AS I BOOKED TWO SEA FACING ROOMS BUT WAS MOVED TO TWO ROOMS WITHOUT SEA FACING VIEWS
Its conveniently located within the city area.
Room size Bathroom too small
Services rendered was upto the standard. Please fix a wall clock in the room for a better knowledge about time.
Good behavior of all staffs. Maintenance needs to be upgraded - like bathroom taps to be repaired to stop overflow, all light at bathroom as well as room to be checked into. (e.g. bathroom light above the mirror was not working, all the lights in the room were not glowing.)
good according to the value of the money paid
A comfortable and relaxing weekend within a clean and friendly atmosphere Too short a stay to make any adverse comments. I enjoyed my stay and did so on the advice of others.
Staff very helpful No major faults
Good buffet breakfast No swimming pool, no gym facilities
The service of the restaurant staff was very good at breakfast. Parking was insufficient.
The Staff were very friendly and helpful There was no hot water only warm
The staff people were good. Its not bad, but doesn't worth that much, the place is very poor, no swimming pool.
It was close to the Marathon venue The furniture of the room, the bed cover, etc.
Stayed 2 nights with family of 2 older kids. A bit pricey compared to other city hotels but conveniently located hotel. Could not hear any music at nights as some guests mentioned in their review. The carpet was a bit dirty but we did not complain as it was manageable since we came to the room only at nights.
I didn't find something that attracted me.