Ras al Khaimah hotell

Plus: The place was very nice also the view was amazing

Minus: Nothing much but we ask for the room service for something it come late to us

Plus: I liked everything at this hotel! it's actually my 2nd time here. Visiting with my family after 4 years and it's still the same excellency and proficiency in everything. One of the best hotels in the UAE.

Minus: nothing

Plus: The view of my room was exquisite in particular. Staff were very friendly and hospitable. Food was amazing. Overall a big thumbs up

Minus: Nothing

Plus: Fantastisk stämning på hotellet. Personalen var jättetrevlig mot barn och mot varandra. Fantastiskt fyrverkeri . Vi kände oss väl mottagna och välkomna.

Minus: Allt var bra

Plus: Great Facility Junior Staff really make an effort

Minus: Senior staff act like guests, and you are at their service

Plus: Big rooms, very good food

Minus: Timings for pool, beach and kids club only till sun down. Which is a pretty short because there is nothing else to do at the resort and with kids in tow nothing to keep them occupied either.

Plus: Place was good and clean. Lot of facilities

Minus: Little expensive

Plus: Staff were amazing polite and friendly. Calm and relaxing atmosphere with beautiful amenities and rooms

Minus: Calm and relaxed atmosphere with a very friendly vibe

Plus: Location is very good, next to Hilton, Ritz Carlton and Al Hamra mall. Spacious private beach and very nice water sports area. There’s not much food options but the buffet restaurant tastes good. F&B staffs are friendly and well trained. We booked ocean view room with balcony, the view is really good.

Minus: 1, The check in took more than 20 mins. The staff took our IDs and for 5 mins he just look at his screen without talking to us. We booked half board, upon check in we didn’t get any information on breakfast restaurant location, timing, and where can we have dinner. 2, The balcony is not cleaned. When we sit on the chair plenty of sands get on our cloth. 3, The housekeeping pantry door was open, plenty of used towers were on the floor, and the clean bathrobes were just hanging next to it.

Plus: We booked a deluxe king room with balcony for one night. The check-in was ok but not great. The gentleman who came to show us the room was not friendly. The toiletries in the room were ok but not exceptional. The hotel was very luxurious, extremely large in Arabic style. I would prefer a classic design and simpler. The Lexington Grill restaurant was top notch. We enjoyed the stake there.

Plus: Service was faultless!

Minus: Paying for extra activities and also the outdoor areas were not cleaned properly due to recent rains, (but lots of birds so understand why that isn't manageable and unavoidable).

Plus: Location

Minus: Very nice hotel with the best location it was my second time , poor service , I booked al sahara tent villa and i surprised when i ask the reception girl whatvkind of room she told me its alkahimah tent , this thing happen to my friends as well and with one of a famous girl in our country dhe has more than 500 000 flowers in her account the same thing happened to her and she advised as about what they are doing with the guest they book al sahra and they give them al kahmih tent We we paid more for al sahara and they give us sl kahimah , i asked the manager and he told me because we want to give you private villa , its not true al sahara more private thats why it’s expensive.. also I request for extra towels and i didn’t receive, i request for heating the pool and no body did .. before this hotel was the best when banyay tree handle it after they changed to the ritz carlton most of people said become poor service.

Plus: Everything except the food the option is limited

Minus: The atmosphere and the facilities

Plus: - The space of the villa - Private Pool - Desert view - Awesome breakfast (they have really good cakes/ pastries I will def buy for take away home next time) - lovely dining at Farmhouse (do booking in advance as it may packed esp in the weekend stay) - All around nice and friendly staff - Buggy service is very quick they’ll arrive in a flash minute when you need them

Minus: - Kids club is nice but hotel could do better by giving just an extra kids amenities in the room (I’m sure they might provide it when you ask but it’ll definitely put a smile if they do this as standard room amenities kit). - We took the Camel Ride as additional desert experience, and it was our first time so we were quite surprised that they don’t add extra safety belt at least for your toddlers/ young kids. And my goodness, my back was in pain for a week from the hard non padded leaning (surely can be added some padding on the leaning so your guest will not get bruises from camel ride?)

Plus: Everything

Minus: The villas needs to be cleaned deeply. Dust and sand was everywhere. The fridge wasn’t working.

Plus: Location. Horse grooming experience was ok, but staff didn’t explain nothing to kids, just kept quiet and talk amongst themselves.. falcon show was very good, we learned many things about falcons life and habits.. kids club was nice. Silky bedsheets.

Minus: Room was not clean, with somebody’s black hair under the table and in bathroom.Floor wasn’t clean of dust as well. swimming pool was cold, we kept asking to on the heater for swimming pool but It would never get comfortably warm. Glad we didn’t come in winter... Even the shower water was luke warm until we asked to fix it. Moorish restaurant had very slow service. Bathroom does not have a locker.

Plus: Everything

Minus: Nothing

Plus: Allt var bra

Plus: the spa and the room size the breakfast was amazing view from the hotel and room

Minus: the pool was small

Plus: Mycket trevlig personal och trevligt bemötande. Bra mat med varierat utbud. För sol o bad med familjen är det ett bra alternativ.

Minus: Där hotellet ligger finns inte så mycket annat.

Plus: Materass was comfortable, food was at a good level while service at the pirate club was not, I booked a sea view room but they decided to upgrade me to a inside view where people could see me in the balcony and the sea was in the far corner

Minus: I booked for 2 people, for me and my wife, but the 1st night we found a 3rd party watching TV with us, a cockroach... told immediately the front desk and they just normally came to clean the day after... nothing else was done.

Plus: Städningen, personalen

Minus: Maten, poolområdet , stranden .

Minus: Checkin staff not very nice and too long cue to check out. No express checkout available.

Plus: OVERALL A GOOD FAMILY ORIENTATED HOTEL

Minus: INITIALLY GIVEN A ROOM WITH A LOT OF NOISE (APPARENTLY THE HOT WATER HATING SYSTEM WAS ABOVE THE ROOM)AFTER THREE COMPLAINTS TO MANAGEMENT I WAS MOVED TO ANOTHER ROOM NOT SATISFACTORY AS I BOOKED TWO SEA FACING ROOMS BUT WAS MOVED TO TWO ROOMS WITHOUT SEA FACING VIEWS

Plus: The property is good

Minus: The staff are bad specially the managers. The junior staffs were more accomodating that the seniors. We were quite kick out from the hotel so that they can recieve the next guest. All about money, a labour camp has better hospitality and costumer service. In the 90 hotels i have stayed in, this one has the worse managers

Plus: Nice ambience & thanks for the upgrade loved the suite

Plus: nothing

Minus: very bad property , and its not a standard of 5 start hotel . it should be changed to 4 start rating . The pictures of booking .com looks great and in reality place is bad , dirty , corridors to room smell like cooking , Reception staff are not professional and poor in handling customer complaints . Room service food quality is very low . Please stop dealing with them , its the first time booking.com let me down in a hotel choice.

Plus: Got checked in late and was upgraded to a villa with pool. Fantastic. Great location, beautiful area and beach.

Minus: Lights in bedroom didn't work, restaurant selection is not that varied but overall I would return again for sure.

Plus: Jättefint hotell med mycket grönska! Härlig lugn strand. Jättegod mat på strandrestaurangen, kan rekommendera strandpartyt med väldigt fin grillbuffe . Basiliko serverade också god mat. Spaet lite slitet men fantastiskt duktiga massörer!

Minus: För dyrt på restaurangerna

Plus: Nothing to like about this hotel as their management do not have any respect for customers any they only care about money................... The management of the Cove Rotana Resort rejected my confirmed booking during a Public Holiday, because a had a discount rate from my travel agency ................... The Hotel had increased their room rate during the Public Holiday and rejected my confirmed booking on a discount rate........., I made my booking before 5 days of my stay and at that time still there was a lot of rooms available, about the same time when the public holiday was announced.

Minus: I made my booking through a travel agency and not through the hotel site for 3 nights ............. Before going to the hotel I contacted them for my booking, they adviced me that I don't have a booking and I should contact my travel agency. Without stating that the hotel rejected my confirmed reservation because of the discount rate I had. ............ When I contacted my travel agency, they assured me that my booking is confirmed and I don't have to worry. ........... When I arrived at the Hotel on my reserved day, the front disk had no respect for my confirmed reservation. They only answered me with "we rejected your reservation", after waiting in a long queue for my check-in ............ I asked to speak to their manager, waited for more time and asked for the Manager for few times before they show up. They simply answered "we are not responsible for your booking and your travel agency are responsible" ............. I tried to reach a solution with their managers, but they simply stated we are fully booked and can't offer you anything. What is worst, they had a booking for the second and and 3rd night of my booking, but they asked me to pay full rate and my reservation discount payment Is not accepted.

Plus: The sea

Minus: The F&B

Plus: Room was big and clean with a private pool. Staff was helpful and the hotel has good facilities, nice selection of restaurants - our favourite was Italian.

Minus: The holiday was way too short, the overall experience was superb, maybe sometimes wait for a pickup was a bit long

Plus: Good resort and facilities, nice pool and view over the sea, good buffet breakfast and outstanding Italian restaurant.. food & service 10/10.

Minus: The check in was very disappointing, lady was unhelpful and rude, made a point of saying we had to wait until 3pm (time was 1.30pm) and offered 2 single beds pushed together.. we had a quick drink at the bar and went back at 2pm - spoke to someone else who was pleasant and checked us in immediately! Aside this it was a pleasant stay with pleasant staff.

Plus: kids club for my children its very good

Minus: villa Pool view location it's very far from everything

Plus: Nyårsarrangemanget

Minus: Heltäckningsmattor och enbart buffe i priset.

Plus: Fint rum med underbar utsikt o makalös balkong. Variation med pooler o hav kändes perfekt. Trevlig snack meny i pool baren. Bra med solstolar o parasoll både vid havet o poolen. Tack till chefen för Piaceri Da Gustare, mycket trevligt bemötande.

Minus: Var inte så mycket affärer/restauranger runt omkring området.

Plus: They have a good buffet selection for breakfast, lunch and dinner.

Minus: It was my boyfriend’s birthday and I asked while we where having dinner if they could bring a cake for him or something special for him (obviously I wouldn’t mind paying little extra) or even if they didn’t have an exclusive cake just one piece from the dessert buffet menu. At first the weiter said yes but then he told me they didn’t have cakes. I do understand, but it would have been nice from him to bring even a piece of cake like I mentioned before from the buffet itself with a happy bday written, showing a bit more caring or involvement.

Plus: Good location, esp the villas with direct beach access. Its a dream: opening the door to the terrace, looking at the sea, and having the beach at the doorstep! Many pool options, not too crowded. Highly recommendable for families with kids. Breakfast is nice, it was an enjoyable short stay.

Minus: The food quality (dinner) dropped extremely in many restaurants, such as Lebanese Restaurant, All dining restaurant and Pura Vida. We tried 3 different restaurants for dinner, and one was worse than the other one. Its not at all value for money! Very disappointing...

Minus: Only the beach restaurant and room service open all day for eating options. Would’ve liked to have some options mid afternoon instead of all major eating venues shutting down to prep for dinner.

Plus: The whole experience was fun for us & the kids. I loved that they managed to accommodate my special request. Very family friendly & the staff are very nice & helpful.

Minus: There's a humidity smell in the corridor & the room. Dinner buffet menu was soo Indian, meaning very limited options if Indian cuisine is not your favorite.

Plus: fantastisk mat, allt var gott och den viktigaste det var god service! själva hotellet var precis vid havet så det tog mindre en 3 minuter att promenera till havet, det här är mitt andra gången jag kommer hitt med flickvännen, nästa gång blir det med familjen!

Minus: allt var bra!

Plus: Ambiance Facility Pool Sea view

Minus: Food

Plus: Loved the breakfast, the room that was given to us was really nice. Me and my friend enjoyed the facility and the staff was kind enough to accommodate us even if it is a real late checkin

Minus: None so far.

Plus: Fint rum, speciellt badrummet. Uppskattat att det var gratis kaffe och vatten varje dag på rummet. Rena och finas pooler med mycket badvakter. Jättefint gym.

Minus: Tråkigt att det aldrig serverades färsk fisk i bufferestaurangen. Mycket höga priser i allmänhet på hotellet, dricka,glass etc. Hade varit roligt med ytterligare någon vattenrutschkana för barnen. Irriterade att personalen påstod att det var omöjligt att gå till en enklare supermarket och inte ville peka ut vägen när det visade sig vara mindre än 1 km dit. Kändes som de ville att man skulle stanna kvar och äta på hotellet istället vilket är orimligt dyrt om man inte har helpension.

Plus: Läget är jättebra.Servisen var kanon.

Minus: Lite dåliga sängar.Myggen på kvällarna.

Plus: clean hotel, friendly and helpful staff. Nice food and cold beer. Live football. What more could you wish for??

Plus: gott kaffe. fint poolområde. Tillgång till strand.

Minus: hårda sängar

Plus: Bra pris, WiFi, rejäl frukost och bra middag. Professionell personal, rekordsnabb utcheckning (mindre än en halv minut).

Minus: Brunt vatten i badrummet, så det gick inte att duscha på nästan ett dygn.

Plus: Nice clean and spacious room, great shower and plenty of office space to work in. Good wifi connection (unlike this place in Shanghai Im staying in). Friendly, and very helpful staff.

Minus: Nothing, I cant really fault this hotel.

Plus: The room and the amenities also the free shuttle going in and out of the hotel.

Minus: Nothing.

Plus: Location Clean Good value

Minus: Most of the time no driver for valet Baby crib to small - no pillow Maybe you need to ask for must things for ex. (Slippers)

Plus: Clean and good location

Minus: View of the room

Plus: Best hotel and great services

Plus: gott kaffe. minus för hårda sängmadrass. nära till allt. fantastisk poolområde-sol hela dagen. tillgång till stranden. bussen går 1 gång per timme till Hilton SPA.

Minus: möjlighet att välja hur man vill sova- hård eller medium säng

Plus: Friendly staff good care cpecially from the duty manager the day we arrived, the guest relation ladies really helpful, the manager of the steak house restaurant for hia attention and generosity, and for eugene from the cigar bar for the good care... thank you for making our first anniversary that special

Plus: Everything

Minus: Nothing

Plus: Lots of activities for everyone in the family, great staff, amazing atmosphere

Minus: Nothing

Plus: There was a bad smell in glass( problem was with dishing)

Minus: There should be a pork section for non Muslims. This is a resort with many western guests. An english breakfast would be ideal in this resort.

Plus: I like the the booking it’s included the food and drinks and the activities for the children

Minus: The people there are walking same naked in the restaurant and lobby Which is not good looking add to that the swimming pool it’s not clean

Plus: The staff was absolutely amazing, especially the Manager Mr Johannes, who personally greeted us on arrival and went the extra mile to make our stay and my husbands 50th birthday memorable. Best service we have ever received from a hotel. Will definitely be back!

Minus: That we only got to stay one night

Plus: Trevlig personal. Världsklass på Tanuj Tiwari på Fish Bone! Honom ska hotellet vara rädd om!

Minus: Hög ljudvolym i bufférestaurangen! Svårt att boka middagstider! Få toaletter och långt att gå till närmsta toalett från stranden. En hel del som behöver fräschas upp på hela hotellet om det ska kalla sig 5-stjärnigt. Besökte hotellet för andra gången. Första gången skadade sig min dotter på en vass kant i duschen och fick sy fem stygn. Det sköttes utmärkt och de tog väldigt väl hand om oss. Dock fanns denna sylvassa kant kvar i duschen fortfarande. (Ett annat rum) Borde åtgärdas på samtliga rum så inte fler skär sig!

Plus: Vuxenpoolen bra! Mycket trevlig och hjälpsam personal! Läget bra direkt vid stranden, och lugnt område. A la carte restaurangerna bra.

Minus: Stora poolen var stökig och svårt att få solstolar. Buffématen var dålig. Kött av dålig klass och flugor på buffématen. Mycket Ryssar som hela tiden trängde sig före i köerna. Svårt att få bord på a la carte restaurangerna - uselt bokningssystem.

Minus: Very complicated check-in, discussions around what was included, maintaining that what was confirmed in the email was not correct. In the end - after long discussions it then finally was as booked. Food wasn’t good and neither was service and food area was sticky and tables were not cleared for long periods

Plus: The check-in was very quite and organised. The check-in was very easy and we were in our room in a short period of time.

Minus: It is just a large hotel without much character. It is good for what it is but I feel like I am being processed through a system whether it is breakfast, towels, pools, bars, restaurants etc. If you are looking for a place with style or a local touch then I recommend looking elsewhere. If however you are looking for efficiency or cost saving then this is a good option.

Plus: Service

Minus: Nothing

Plus: The pool is absolutely the best, families with young children will appreciate this. Access between the beach and the pools is seamlessly done.

Minus: If the concierge would be patient, that would be great!!

Plus: Läget

Minus: Personalen är orespekt

Plus: Vi fick ett rum utan balkong trots bokning med balkong. Man städade inte vårt rum under två hela dagar trots att vi påpekade detta. Dimitri som va ansvarig då bad om ursäkt och lovade kompensation men när vi checkade ut uteblev detta. Aldrig varit med om sån dålig service och stt man även ljuger som chef för sina kunder är under all kritik. Jag avråder alla från att åka hit. Det va kaos vid frukosten, poolen var smutsig och gav utslag och man va tvungen och gå upp vid 7-8 för att få plats vid poolen.

Minus: Att man inte städade rummen, vi hade inga rena handdukar vid två dagar. Att den ansvariga ljög för oss och sa att vi skulle få 50 % avdrag då man missat städningen vid två dagar.

Plus: Nice room

Minus: مزدحم

Plus: Fantastisk frukost och buffé! Lugnt på stranden.

Minus: slut på porslin vid middagen.

Plus: Nothing to be frank

Minus: No one to assist you.

Plus: Very good staff,good welcome and polite,hotel is in good location and quiet

Minus: beach no restrooms

Plus: Amazing cool best hotel ever

Minus: Nothing

Plus: Enjoyed myself. Sofian and khadija were very sweet and helpful.

Plus: Bed extra comfort

Minus: The studio on street view are very noisy , recommend only the sea view studio

Plus: Super fast check in with Faisal receptionist

Plus: The room is nice.

Minus: The beach is too far from the hotel..

Plus: team members was super and fantastic. really I love them ,both Mr Balla &Ms ismat moreover I would like to thank one Arabic lady she cooked to me very nice egg in breakfast

Minus: No think , we will come back

Plus: The location was superb! I was upgraded to a creekside room and watching the sunsets from my room was awesome. Breakfast and dinner buffets were also great!

Minus: Elevator takes too long to come. Flushing of water from the other room’s water pipes can be heard.

Minus: Slitet och personalen var ojämn

Plus: Everything

Minus: When the ace was on there was bad small of fish in my room

Plus: Improvement on your menu

Minus: Varieties of soups to included in breakfast menu in particular.

Plus: value for money. nice staff. nice and simple breakfast. access to marjan island is added advantage. they upgraded my room to a better one. really unexpected and it was really usedful. thank u Mr. nabil.

Minus: room service. a bit slow. they miss calls.

Plus: Personalen var supervänlig och hjälpsam. Rummen är rena och bekväma - inte superfancy, men perfekt för att få en god nattsömn. Det finns mycket vackra växter och blommor utanför. Att ha stranden mindre än hundra meter bort är bra!

Minus: Viktrummet behövde fler AC-enheter - det hade två, men de kunde inte hålla upp! Längs gångvägen mellan hotellet och stranden på natten finns en vämjelig doft... Det är bara i ett par små områden, och jag är inte säker på om det är en stagnerande vattenpool, djuravföring eller något annat.

Plus: Bra och nyrenoverat rum. Trevlig och hjälpsam personal. Helen i restaurangen var så vänlig och glad. Extra kul att vi blev uppgraderade. Bra aktiviteter. Alina var så duktig och tydlig i sina instruktioner. Vi var med på både vattengympa och gympa på gräs.

Minus: Tyvärr så var restaurangen under renovering. Den lokal som maten serverades i var inte så bra. Men maten och personalen var mycket bra.

Plus: nice place

Minus: nothing

Plus: Great staff speacily kareem on reception desk

Plus: Really the most thing amazing their was the front deak staff specially karim Al Malh and nitin I meet theme in the check in and really karim the morning shift team leader was very kind and cooperative more than anybody can imagine Thank you karim

Minus: Nothing

Plus: It is one door close to LONG BEACH CAMPGROUND-the place you must visit,where the staff is extremelly friendly,kind,helpful.Mr.Ahmad Abu Drei - F&B MANAGER and his team - chef Mona,Celeste,Jenchelle,Yousuf,Nitin..and all the others,who made our stay unforgettable and exceptional.We definitelly recommend to everyone - single,couple,groups,to visit and enjoy their stay-doing sunrise yoga,swimming ,outdoor cinema with popcorns and marshmallow bites,tasty bufet,jetski,shisha and cocktails,petting mini zoo,infinity pool and beautiful sunset view...A magical place,where the staff makes the difference!

Minus: Fitness facilities were closed

Plus: Location, views and staff

Plus: Location was good

Minus: Cleanliness was an issue, food was average and air conditioning wasn't working they has portable A/C in dining area, pool water was hot and check in took 25 minutes waiting in a hot reception area.

Plus: Breakfast was ok. Good overall!

Minus: Housekeeping takes years to bring what you need (towels, bathroom amenities, etc...). Receptionist not very helpful and had very cold attitude. Watersplash was never mentioned prior booking that is in Um Al Quain 20 min drive.

Plus: We enjoyed the lovely beach and poo and found we were relaxed and chilled. As well as the various places to get a beverage.

Plus: Staff was good and friendly

Minus: Air condition in the room was not good for three days then they fixed , but when I asked departure and check out at 17 o’clock in stead of 12 o’clock they accepted and free of charge

Plus: Location

Minus: No balcony

Minus: Poolen har inte reglerad temperatur! Det var så varmt. Vi klagade och de sa att de kommer att fixa det! Men nästa dag var det likadant. De vägrade att slå på kylningen

Plus: The location was superb and the staff very helpful it’s nothing too much trouble at all.

Minus: Nothing

Plus: Everything was just as expected

Minus: More choice of UK food at dinner bur what we had was fine , thank you

Plus: Everything was perfect for holiday , close to town, very active for family’s , big swimming pools & more than three , with close beaches , music, disco, bars , foods was excellent buffet . Clean , full of entertainments so it was great .

Minus: I did not like the idea of food,/buffet serving without free water or soft drinks. As the value of the hotel with breakfast or dinner was good enough to provide a bottle of water or soft drink . This is very shame to especial Muslim countries , as many places people are looking to distribute free water to people . I have been to many countries , Europe , West countries , America,Africa, Assia but I didn’t see this bad experience .It’s not a matter of money should think hospitality . Staff are very good in serving /asking customers glass of water or juice then you find bye with a bill . If you feel the value of food is not enough you better add it from cost, as it’s so embarrassing at the end for such s big hotel . Also they should arrange water pipes/ spray in toilets for customers . As now days is required for Muslims or non Muslims For hygiene although they fixed after request but it take about one hour as the room they gave could not fixed then they transfer us to other room what caused me inconvenience as I had to wait with tailor .

Plus: The staff was extremely friendly and helpful and professional starting from the valet parking Joy and: -reception team -restaurants staff (5 stars) -the lady working on kids playhouse she was professional, -room service was super helpful. Honestly without them I could cancel the hotel and go home.

Minus: Price is extremely expensive for just a normal hotel considering it as 5 stars hotel! I was expecting more luxurious things for this money .... (Opinion from someone who travels a lot)

Plus: Beach

Minus: Room decoration needs upgrade

Plus: Lovely room

Minus: Hotellet hade inte tillgång till de enkla önskemål som jag angivit i samband m min bokning på booking.com vilket verkligen ställde till det.

Plus: Everything, from the room service to the poolside to the breakfast. Everything about Hilton was just amazing.

Minus: A little expensive

Plus: Rummet, läget, närheten till golfbanan, ok poolområden.

Minus: Framför allt maten som höll låg kvalitet jmfr med andra resorter/hotell, även jämfört med andra Hilton inne I Dubai vi bott på I uae, övre delen av restaurangen trist. Stranden hade en märklig hög kant som var svår att passera. Oacceptabelt höga priser på vatten I restaurangen, alkoholhaliga drycker mera förväntat höga. Möjligheter saknades att få rabatt och boka golf via hotellet.

Plus: Jätte dåliga personal som kan ingenting inom service

Minus: Dåliga personal

Plus: Good selection of facilities.

Minus: No extention to check out time which was problematic.

Plus: the green areas

Plus: Excellent service, not too busy, great water sports on the lagoon. Good value with booking.com

Plus: the hotel is great place for family vacation, beach is beautiful and the staff are freindly

Plus: the room view..

Minus: few stuff during busy days, which cause delay during check-in and check-out.lack of facilities in the room for example, no bath robs, no boiler, no tea or coffee, no iron) which should be available in all 5 starts hotels. the resort is very big but still have only 2 small pools which makes them very crowded.

Plus: Omtänksamheten och hjälpen som gavs åt min hustrus matförgiftning som tog mer än 6 av våra 9 dagars vistelse innan hon kunde njuta av sol och bad.

Plus: Anvande hotellet for overnattning infor ett halvmarathon. Bra buffe' pa kvallen, tidig frukostservice och god avkoppling pa stranden efter loppet. Prisvart boendealternativ.

Minus: nej

Plus: Rent och fräscht med bra läge nära stranden.Egen strand med gott om solstolar och närhet till egna barer och restauranger. Al Hamra golfklubb i direkt anslutning till hotellet. Välskött bana i toppklass.

Minus: Tyvärr så byggs det i direkt anslutning till hotellet vilket kan vara störande då de håller på dygnet runt.

Plus: Ett hotell som motsvarar sina 5 *. Allt var bra.

Plus: quiet, beautiful location

Minus: The food was selection was ok but not what I would call 5 star standard. There was no ambience in any of the restaurants.

Plus: My room wasnt available on check in, but because of this I was upgraded to a beach front room.

Minus:

Plus: Employees are all well trained, only exceotion is the reception clerk.

Minus:

Plus: i like the place

Minus: instead of duvet they only used thin blanket

Plus: All good

Minus: Nothing

Minus: Am regularly going almost every week the staff still not yet recognized me and they still dealing with me as first time guest ??

Plus: The reception was wonderful team Special thanks to IMAD Bibin Thulfiqar And the manager Ms.ROSARIO VERY special thanks to all of you guys.

Plus: I would like to thank Imad and the lady at the front desk for their friendly welcome and assistance. If you could include a little play park for kids (swing or slide) would also be nice ☺

Plus: Clean room, Nice dinner and good breakfast.

Minus: The 2 ladies who called me for pest control and asked me to pay

Plus: The night activities and shows (i.e. fire dance, children activities)

Minus: The room I booked was not the room prepared during our arrival. They said we we're updgraded but the original room is far more better than was assigned.

Plus: Läget!! Nära stranden och med en egen uteplats.

Minus: En väldigt stökig matsal. Det var högljud nivå och oorganiserat.

Plus: I enjoyed mainly the people at this resort, the staff was very helpful and guests that attended have a culture of respect. Special congrats to the front desk personal Tharaka and Vieanne. Also the fitness girls that are always encouraging and treating the guests with simpatty.

Minus: The room A/C could be simple to set and don't have the temperature indicator so bright. It's like an abajour!

Plus: The beach

Minus: Cleansing

Minus: Personalen var mycket oförskämd! Samtal till receptionen ignorerades ofta! Rumsservice bytte inte sängkläder alls.

Plus: Everything from warm welcome by Hussain and the team and Cleanness and peacefulness.

Minus: Nothing

Plus: Beach resort and water slide facility access

Minus: Tv Don’t have any kids specific channels

Plus: All good. Nice place to stay. Comfortable room.

Plus: Bed are comfortable though height a bit low compared to other hotels.

Minus: Hope more food/breakfast selection. Like Asian food.

Plus: Great value for money. Food is good. Many varieties for the breakfast. Unlimited drinks as I got that particular package. No hidden charges, no hidden meanings, Just Unlimited Drinks as advertised !!!

Minus: Beds should have been more comfy.

Minus: Every thing

Plus: Room was very clean...hk guy was vry friendly nature sry i dnt remember name Also the night shift guy was vry friendly nd good.. Thkq to reception guy who giv us adopter..we wil visit again it was good

Minus: There was one lady in reception we ask her adopter for chager but she said we dnt provide its in a very rude way...but after hour there was 1 man we dint notice his name he giv us ..he is helpful Bfr we went to this lady nd ask we call from room there was guy who answer the call he said they provide ..bt after half nd hour wen we went down we meet this lady she said no..we feel upsad Coz 2 person different answers in same hotel

Plus: Cleaning, comfort and quaite.

Minus: The lady in reception, she seems on pressure, with angry face. I didn't like the way she treated people. Very aggressive and really she was upset about something.

Plus: Fast and very accommodating staff. Excellent customer service. They gave me a cake for my birthday stay. Thanks for making me feel special on my birthday. :)

Minus: Breakfast can be more better

Plus: Amazing place and easy to reach other areas Nice team specially ms shaila & Mr saleem

Plus: All

Minus: Nothing

Plus: So clean

Plus: Good stuff

Plus: The customer service is really excellent! From the reception they are really helpful, bell boy and food attendant in the olivia restaurant. And They gave me delicious cake for my birthday.

Plus: Stay was comfortable. Location is good . Staffs are friendly . Pool could be bigger and better

Minus: Only shower tiles. hope they put wall tiles on the floor insteady of floor tile. They tried to kill me twice and the slippers provided are too slippery on them. Other than that everything is perfect.

Plus: I have been stayed many times.....it is good hotel for me staff are corporative...specially Dinu He is decent and corporative with the guest service and everything i really like'd it and relax my day

Minus: Receptionist

Plus: Location is heart of the city , rooms are big and clean .

Minus: Enterainment on the TV is very poor , Chanel’s were mostly in local language, keeping in mind of Tourist please upgrade the entertainment to international level .

Plus: Regina who is working at the reception is excellent! Because of her excellent service we felt the hospitality spirit which was made our stay pleasant. Another thanks to the housekeeping manager who assisted us with warm approach which made our stay superb.

Plus: I like all in hotel

Minus: reception never respond what i request and she distrub me she didn't check which date i check out and keep calling me !!!!

Plus: The bed and the service

Minus: Demol smell in the bathroom

Plus: The cleanliness is a good thing for me!!!

Minus: Nothing in specific!

Plus: It's a nice place for everyone to be there

Minus: I don't have anything bad to say

Minus: The payment process was different from a program above AED 25 125

Plus: First of all thanks to morning receptionist guy. He was so helpful. Nice welcome. Its more than my expectation.

Minus: Tv channels mostly south indian. Its should be international so everyone can watch. And cleaning time should be focus hiding place. Because under the bedside table some unknown things was there & i remove that. Room no 118.