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Hands off but fully available approach to customer service. Fully digitally connected as well as humanly connected. The staff is always available and extremely friendly. Fantasic rooms with great digital access on both entertainment and communication/internet. This is in my top ten hotels ever. I have been travelling for over 25 years worldwide. There was nothing I didn't like excecpt maybe the price of the brekfast buffett.
Very modern. I loved the lights in the room and the view of the runway. The restaurant/bar was great. The staff was very friendly and helpful. Overall, this was my favorite place to stay on business so far.
We really appreciated how clean and functional the room was, a very small micro-studio but designed well with clean countertops, a very clean bathroom, and easy to use controls for blinds/shower/tv etc. The large bed and towels were very comfortable. It was also helpful to have a casual restaurant/bar onsite, we had everything we needed after a long drive to the airport. The computer check-in was new for us and confusing at first, but the attendant was extremely helpful with all of our questions.
very clear, friendly staff, nice rooms shower kind of tiny, no parking space other than paying, not even for the first hour in which people come loaded with luggage and have to choice but to pay for the parking.
Very modern and clean. Good service and in-room amenities. Free wifi...and easy check-in-check out Walking distance to the Airport price was a little higher
Brand new Hotel with a very Chic attitude. We didn't stay in paris Long enough. At least 3 nights is needed to get a sense of this Beautiful City.
small room, but clean, modern, and convenient location
The staff was very friendly and helpful, highly recommended and great price.
Mycket trevligt hotell, 10 minuter från flygplatsen, perfekt när man har ett tidigt flyg dagen efter.
Snabb och saklig/trevlig personal vid inchekningen. En extrem värme i rummet som ej gick att åtgärda. I ärlighetens namn påpekade jag ej detta då det var sent och jag skulle bara sova där några få timmar.
Trevlig personal.Bra frukost. Dåliga sängar, täcke och kuddar. Slitet hotel, behövs en renovering.
Bra hotell med fin inredning och läge för en övernattning när man ska flyga vidare. Härligt med en bassäng- Synd att frukosten var så dyr.
Läget nära flygplatsen var bra. AC´n fungerade inte och toan spolade inte ordentligt. Sängmadrassen kändes gammal och obekväm.
Hotellet har ett utmärkt läge nära tåget som förbinder terminalerna var 3:e minut.Vi blev vänligt bemötta i receptionen. Det fanns gratis tillgång till datorer med printer där man kunde checka in till sin flight och skriva ut boarding pass. Hotellet var bättre än vi förväntat oss efter att ha läst tidigare recensioner. Dyrt att ansluta till internet via WLAN
Närheten till flygplats samt övriga kommunikationer.
Great location. The airport train station is very nearby and that's probably the best way to get there unless you have a lot of luggage, in which case there is also a free shuttle. The room was nice and the bed was comfy. The restaurant had a very limited menu and all of the food was very overpriced. Also, there was no hot tub.
Great location next to airport for last night in Paris. We always stay at the Hilton to ease the logistics of returning home in the US.
Enjoyed the Executive Lounge and room size. Shame that there is no shuttle to Terminal 3. I know the terminal is close, but my 80 year old mother had a difficult time getting from the hotel to Terminal 3.
Beautiful hotel closest to the airport.
No internet in The room and no water to drink
Great convenient location to CDG train station and Roissy airport. Room good size, clean and bed comfortable Nice, quiet and relaxed atmosphere Toilet tank made strange noises every 20 minutes or so ALL night.. Water temperature in shower fluctuates between cool and warm and cannot be regulated. Water pressure weak in shower Strange display - amenities "missing" in bathroom - sewing kit box is empty, Q-tips and shoe shine cloth just sat on tray without boxes... Executive Lounge food needs improvement.
Nice room and bathroom. It was nice staying there before an early flight. They had a shuttle that took us to the airport. We enjoyed a bottle of wine in the bar. Nothing
Hotel is excellent in all aspects no free wifi in the rooms. free airport shutlle need to be run to every terminal
Food was REALLY expensive but we didn't have choice. 2 burgers 2 coke 59 euros. And it took for ever to get that to the bar Close to the airport
The hotel is easily accessible from the RER CDG terminal 1-3 (second to last on the RER B)...it's so close you can actually use the luggage carts in the terminal to push your suitcases (and kids) to hotel. There is also usually a stockpile of a half-dozen carts just outside the hotel on the way to the station from other travellers who figured this out. The airport and hotel are in zone 5 of the metro, so if you get a day pass that includes zone 5 you're all set for a day trip into the city on the RER (30-50 minutes depending on the train and destination). The hotel breakfast was rather pricy, and you can get cheap pastries and coffee in the RER station for the whole family for the price of one breakfast. There is a hotel shuttle that picks up at the 5th floor of RER terminal 2...which has a number of logitical issues: 1) If you have a cart, you need to use the elevators...which usually have too many people waiting for them while they service the floors you're not on. 2) if you are being dropped off by the shuttle, don't expect carts to be available on the 5th floor. I had to go down the stairs to get a cart on the 4th floor, then carried it up to the 5th floor, loaded up several bags, waited 10 minutes for the elevator, then decided it would be faster to carry the bags down to the 4th floor and reload there. It was faster than waiting for the elevator on the 5th floor. 3) the shuttle can only hold a certain number of people, and even if it runs every 15-20 minutes, it's possible during peak times that you might have to wait for a third shuttle.
Easy access to terminal 1 & 2 None.
Närhet till mässområdet men dem hade ingen transport dit! Ett hotell med den prisklassen borde ha engelsktalande människor som jobbar där och en resturang med någorlunda internationell mat och större utbud. Kostnaden per natt var helt orimlig i förhållande vad man fick i utbyte!
Stort fräscht rum som var utrustat med mikrovågsugn, vattenkokare etc. Det var också bra ljudisolerat. Nej. Men ett litet minus att man måste betala dyrt för uppkoppling til internet.
ingen restaurang och dålig frukost
Bra service från och till flygplats. Hjälpsam personal i receptionen.
Fungerade utan problem. En liten upplysning att man måste använda rumskortet för att åka hiss hade varit på sin plats
Att det var nära till flyglatsen och att det gick en skyttelbuss. Trist att det inte fanns något att göra. Annars OK.
Convenient close to CDG although you sometime have to wait for the shuttle, which is supposed to come every 20' Lobby bar; lively and with good food
That it was near the airporti in a City I did not want to visit due to lack of time and that I had free transportation to the hotel and back to the airport The personnel at reception were great. The personnel at the restaurant were not so great. And unfortunately I was coming back from Portugal where the prioces were a lot lower and the personnel was so kind that the difference was too notorious.
The shuttle bus do not go to each terminal of the airport, it goes to the tgv station and from there we have to walk a lot (very hard, specially when we have many bags).
Lovely room, excellent bed and bedding- luxurious.
Convenience to the airport and the great shuttle service. Enjoyed and early dinner and the buffet breakfast before our flight out Tuesday morning. No
The friendly greeting, comfortable room, excellent breakfast.
Being nickel and dime for internet. 9 Euro extra if you did not book through Marriot.
Size and cleanliness of the room
Close to the airport, shuttle was convenient and free to the terminal.
Helpful staff, well maintained, great breakfast. You must pay to use the computers to get online.
Location close to Paris CDG Airport Hotel rooms, particularly the bathrooms need refreshing. Windows are inadequate for a hotel close to an airport (soundproof insufficient). Price of wine glasses too expensive.
The bed,size of the room,the executive lounge,restaurant and the breakfast. internet should be free at least for gold and platinum members
I find this Best Western Paris cdg Airport to be pitiful and awful. The staff did not care. They did not know any of the simple questions. They had no authorities to resolve issues. Most of all, they did not care how the hotel guests felt about their stay.I Would not recommend this hotel to anyone. Nor would I ever want to stay at this hotel again.
clean comfortable room very cool remote staff--felt like they were doing us a favor
Not even close on what I pay and I recieved back!!! Did not have any soap at my room, the bathroom was dirt
Very clean room. Good place to access the airport with the free shuttle bus. Hated the drainage of the bath. Couldn't get the internet access.
The hotel is close to the airport, which makes it perfect for those traveling early in the morning. The rooms are spacious and comfortable. The location is only good if you're planing on staying a night or two, not good for those who wish to visit Paris.
Den som arbetade i receptionen kunde knappt någon engelska men försökte dock så gott som det gick. Något slitet men värt pengarna.
well bortsett fran shuttlen som var raett kass och desutom daligt annonserad pa CDG sa var hotellet dock rent trevligt och personalen var raett sympatisk::: dock ar det ju utmaerkt med en shuttle service franvaron av internet urkass service;; samt vqrfor har man ingen mynttelefon ??
Närheten till flygplatsen . Shuttel-busen funkade bra. Enkelt och väldigt låg standard på rummet . Trasiga lampor på badet.
Läget för våran del . Man skulle ha informerat om att dom byggde om och att restaurangen intevar öppen utom vissa tider . Fler vägguttag på rummen .
Bekvämt att ta sig från och till flygplats, trevlig by i anslutning till hotellet
Att det saknade egen restaurang. Ösregnade och blåste - att gå ut och äta annanstans var inget alternativ...
T3 rum med två sovrum fungerar upprligt om man är två personer på jobb eller en familj om max två vuxna och tre barn Dålig frukost, dålig frukost matsal
Bra att det gick att äta fram till midnatt. Utmärkt men mycket dyr frukost. Navette funkar bra men chaufförerna inte ett dugg hjälpsamma med bagage. Korridorerna var slitna.
inget speciellt Personalen talade väldigt dålig Engelska.
It is clean and comfortable, nice hotel for flight transfer. Big distance from the city,
Good-sized comfortable room. Messy breakfast room. Booking.com said wifi connection was free-of-charge; instead it had to be paid for, €22 for 24h.
Food was good. Bed was comfortable. Room was a bit small but adequate for a short stay. Did not like wooden platters used insead of plates in restaurant because of concerns about hygiene. Breakfast was not as good as I expected and did not like staff clearing and spray cleaning around me whilst eating. Wine list was over priced.
The hotel is very conveniently located close to the aiport and exhibition centre. All was fine, I did not find anything I did not like.
The room and bathroom were exceptionally clean. The bed had an excellant mattress and very comfortable pillows and bed covers. The distance to the airport was minimal. The inclusion of a breakfast was a very high plus. No, I was completely satisfied with this hotel.
Liked the design of the bedrooms and beds very comfortable. Also liked choice of pillows. Breakfast not that great. Service on the poor side.
The rroms are nicely furnished, and well equiped no mini bar in the room
We felt that it was good value for the cost. The staff tried very hard to please everyone who needed help and were very friendly. A young man that worked in the restaurant tried very hard but appeared to need more training and mentoring by an experienced waiter. This isn't really a complaint so much as a comment. I didn't like being asked to pay 5 Euros /15 minutes on the internet when the most i paid earlier was 2 Euros/15 minutes.
The breakfast was the best we had in three weeks of travel in Europe.
Comfortable relaxing room
There was no problem with the hotel itself, but the reason most people stay in the Roissy area is the access to the airport. This hotel had no shuttle bus service. Furthermore, it took the better part of ten hours for the hotel people to confirm a taxi pickup for 5 AM the next morning. My recommendation is that people who reserve a room here have their own transportation.