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What could be a really excellant hotel let down in little ways. Staff deliverying 'something' rather than what was ordered was a common problem. Inattention to detail in all areas
Place near to city town calm free parking nice breakfast room and good breakfast
Room was clean and modern. Good value for money. Breakfast could have been more varied.
absolutly new hotel on really good place 5 mins to the centrum! the reception have onen hours and when you need something you must wait till the time then they have open ... but i have no problems there !
Very simple and modern hotel. Nice but small room. Chip expenses for every night. Nothing
Very new and clean; nice shower.
very good location, next to the main railway station, clean and modern, quite big rooms, friendly staff and at a good price. i totally recommend it!
The hotel was in a great location for access to the city and the sports facility. The staff were most helpful.
Clean and well maintained
Exellent staff, good room to stay for family with childrens Some difficult to find this hotel by car, because the street name Europaallee is new, and my gps not find it
nice staff in reception; spacious family suite Turkish sauna was ugly; in sauna area there was only one warm shower; there was no drinking water available in wellness area; pornographic trailer popped up in television without any warning
The staff were superb, as was the food nothing was too much trouble
The hotel is in a quite street and therefore I got a good nights sleep
Veryn nice comfortable rooms, pool was super. Fresh juice from oranges at breakfast In bthe bath room there is no drenage on the floor, typical german, After the shower you have to dry the floor with your towers!"#%&)(
Breakfast buffet and service were excellent. Rooms are spacious. Definitely not a 4 star hotel. No air conditioning, rooms were very hot and noisy. This hotel is *not* situated in a quiet area. We got a room on the street side of the hotel, although the hotel was almost empty. The railroad traffic during the night was very irritating.
That little swimming pool with sauna in the ground floor is a nice little extra. Free WLAN access is also great though a bit erratic.
swimming pool and sauna. excellent breakfast the rooms were quite basic
The cleanliness and size of the room, the location was central and easy to find. No tea making facilities in the room
The room was very basic. The hotel is old and needs some remodeling. You do not feel very welcomed.
Breakfast was very nice with great coffee! Room was cold at night and bead covers were not adequate. I generally like to sleep in cooler rooms but this was uncomfortable.
Excellent buffet breakfast. Swimming pool and sauna
Very large double room. Even though the room was totally undecorated and had no atmosphere it was very efficient and everything worked. Perfect for business. Receptionist was (and kept on) smoking. He was friendly, though.
Sauna was excellent, reasonably large swimming pool. Free wireless internet access. Breakfast was good and hotel staff was helpful. Location is a walking distance (5-10 min) to the centre. The rooms were really basic but good value for money.
Very Good Breakfast, Room Very Clean Ok, Free Internet but a lot of Service Cut
east to find, within reach of the town centre on foot 10mins, good breakfast. Nothing much, no parking but public parking which is cheap very close. stairwells could do with a bit of refurb.
Nice location, friendly staff, rooms are spacy and quiet. it is right next to the Mercure with a better value for money. No free Wi-Fi, the hotel wanted 10€ to use their parking, don't do that, you can find places in the streets. The shower curtain was not 4 star standard, I would think shower cabins are not too much to ask.
The speed of the Wi-fi Internet was too slow, especially in the evening.
The Hotel staff are very helpful, friendly and approachable especially the service staff at the front desk. Greatly appreciate their service for making my stay very pleasant. The envoirnment in the cafe is very good except the food. Need to work harder on the food.
AC was very noisy.
The convenient location of the hotel. We were walking distance from pedestrian shopping area, train, highway; but very quiet inside.
Hotel La Residence staff was really just friendly and outgoing. The front desk staff was great in asking for info, resturants, places to go. I ordered flowers through the staff for my girlfriend and they were there at the front desk with in 30min! Great! Later to be delivered to my room at the right time! Frau Clever I think and the rest that worked the weekend of the 18 Jan 08 - 20 Jan 08 were awesome really made it a great stay. Nothing I can think of.
Unfortunately I only staid one night! Hotel is great! Sleeping at the street site! Earlie cars make noice at morning 06.00 hrs
Good four stars hotel There were neither peignoirs nor sleeppers in the room.
practicle and comfortable hotel for business traveler, best value for money in the area not very good mattress, only 1 pillow in room
The wellness zone. 5 Euros for the Whirlpool (most places free, but ok). It was great to relax on the top of the building after a day of work.
The staff, and especially Juergen & Claudia, is wonderful, and made us feel very welcome, treating us like family. I highly recommend this hotel.
There is easy access to the hotel from the Autobahn and it has a nice restaurant. There is no elevator. Parking is on a busy street in front of the hotel - first come, first served. The room small, the bathroom is small, the decor could best be described as "early bordello." Wired Internet cost an additional 4 Euros/day.
The waiter was very courteous and kind and waited for me till late in the evening despite my delayed arrival. The room was clean. The room was pretty austere. Even if it was very calm and clean I felt disappointed by the style there, especially as I had read the rooms have been recently refurbished. The hotel is among residential blocks and although I didn't explore the surroundings it seems far out of downtown (but this has to be checked).
Very friendly staff, nice location, free parking, very nice room, delicious breakfast.
Easy parking and close to railway -- easy to get to city centre.
No other hotel available near the station Wi Fi was at a cost .But did not work in room.Also, in the lobby ,it was very weak.
We have used this hotel for a number of years as it is a convenient stop-over. It is clean, with a reasonable sized room for a good price. the meal in the restaurant though pricey was good. Breakfast is far too expensive!
Hotel is in a pretty area, and the price was quite ok. Our room was not cleaned, i saw strangers hair in the bathtub, made me have bad dream that night.
Helpfulness of staff A little dissapionted with the service from staff in the resturant, during the evening meal on the night of 7th July 2007.
Only stopped en route 2 nights (1 outward-, 2nd homeward-bound) but enjoyed both, for comfort, friendly atmosphere and ease of access to / from the Autobahn. Requires a more traditional German menu (excepting breakfast which is perfect) , balanced with the occasional 2 - 3 'foreign dishes', (for those who do not know German cooking better).
Business I reserved a non-smoking room, but staff told me there was no space when I checked in. The room was soakd with an offensive ordor of tobacoo, and it was terrible.
Excellent stay for me and my family. I recommend this hotel close to the French border.
The staff were welcoming and the food in the restaurant was good No drying room or radiators in the bedroom making drying of soaked motorcycling gear impossible
Large, comfortable room and good bathroom for very reasonable price. Restaurant also good. Charging for bottle of water in the room - most are complimentary these days.
Good service, food and locality
Nice hotel a good stay could find no faults
the nature around was beutiful. a beutiful breakfast. the room was small.
The staf were friendly and polite. You feel as a guest you are welcome! The Weddingsceromonies once a week were too noisy. we couldnt sleep and we could not use the facilities, where the celebrations are
I asked for a quiet room and that's what I got. Following the guest reviews on booking.com I booked a room garden side of the hotel. These rooms are a bit more expensive but it's worth the extra expense. The rooms on the front face a busy street and a railway line. You can't use the aircond because it's too noisy. This was not a problem for us given the time of the year we stayed at the hotel.
nice restaurant (and great breakfast), and staff the hotel is rather old, the room was large but the equipment was very old, the two beds were small, the terrace was not clean and with weeds, we had only one towel in the room, the bar was not very confortable.
Hotel staff was friendly and the breakfast was great! I also liked that the room side was quiet. A free entrance ticket to the casino was nice which came with one free drink. I upgraded the room because it was for my husband's birthday and the room photo looked beautiful! However, the room looked very different (a lot simpler and not much decoration) comparing to the beautiful decorated room photo they posted for the rooms. They should post the photo of the room that is actually available for the price.
The room was excellent and the staff very helpful Having to pay for parking
A 140E room shouldn't feature a "plastic" shower
Hotel Staff are Excellent Bed covers are far to small....
Rooms were clean and tidy, breakfast was good Location discription incorrect. Claims to be Saarbrucken but is at least 4km from town centre
Nice enough place to stay for the price in a fairly quiet area. Close to the rail station to get into the city. Bar/resturant didn't seem to be open in the evening, I didnt ask why.
Exellent accomadtion very helpfull really funky rooms Nothing
Room (Moulin Rouge decor) was very special! Car park was very tight.
Good experience. went especially for the Molin Rouge Room - wife thought it was brilliant! Bathroom was great as well.
Trés chic. Difficult to find - but normal route beside river was flooded ;-(
Loved the downtown location; one block from christmas market. Room was small but comfortable. Tons of character in the building. Staff was pleasant and helpful. Queen bed is two mattresses together in a frame - sleeping towards middle of bed means youre falling into the crack! €5,90 for a bottle of water.
Good location Room didn't have air conditioning
No air con and the very close-by church started ringning its bells at 6am!!!
Very easy to find the hotel,well signposted from the motorway
Convenient location. Friendly service. Excellent breakfast.
The cleanliness of the hotel room was excellent, the service was top class and the staff were very friendly. None.
A little hard to find the hotel.
Very friendly and helpful staff. Two out of three we came across spoke good English. Clean and tidy rooms - must have been renovated fairly recently. Peaceful and quiet area. Parking in the street. We found a space right in front of the hotel but it could be tricky if they get more guests or when locals turn up in force. Access to rooms through the dining area - not a major problem but a bit inconvenient.
Family style hotel, really clean and tidy. Decoration of the room is frankly to be improved. Also more English-speaking staff would be welcomed.
Very friendly family business
family run good location bus stop outside with direct route to local tram with connections to the city and connection to french rail
It was very convenient being just off the motorway, good budget hotel for one night travelling home. It was closed when we arrived at 3pm and didn't open until 5pm, which we didn't realise when we booked and they were not doing any meals that evening, however a local restuarant was recommended and we had a very good meal.
Bus service outside front door to City Although clean, and tidy rooms, the hall and other areas were untidy. The rooms had very little sound insulation and I think my snoring disturbed other residents!
The room was comfortable and of adequate size for our overnight stay, continental breakfast was good in variety and quantity and was included in the price. There was a problem with the radiator in the bedroom (this was reported and an attempt to cure it was made.)and was only luke warm, Bathroom was ok.
Value for money hotel. Very quiet and clean, friendly staff. Breakfast was very good. I would recommend this place to travellers. Hotel staff speak only German. Not really close to the city center (30-40min walk along the beautiful river)/(10 min bus)
The people were so friendly! It was really nice. I brought my two little dogs with me and they were welcome too. Thanks!