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The staff were extremely accomodating. Anything I requested was graciously provided by whomever happened to be working at the moment. The room was so functional. I loved all the little hooks and nooks. The lighting was versatile. I could hook up my own laptop in the room! The bed was cushy. The restaurant/bar, lobby area was fun to just hang out in, read a book, watch people go by, etc. I felt very safe. I will be back at least two more times to St. Pete and I will choose this hotel again. Didn't like that I was charged for my first night there even tho it wasn't my fault that the plane was delayed and I missed my connection.
There was no conditioner manual at the room, so we encountered some troubles with turning it off
Staff very helpful. Good location to metrostation.
We stayed in hotel during price discount campaign. We were very positively surprised with the cosy rooms, cleanness and good staff. Location is nice, far from big streets, 15min walk from Petrogradskaya metro station. Sauna is nice, including russian and turkish. Jakuzzi and tun with cold water are available, free till 5pm