Hotell i Sankt Petersburg nära Vasileostrovsky District

For the standard of hotel, the service from the personel was disappointing. Very casual behaviour.

To be frank .... nothing! I will never visit it again Nothing comparable with Marriot chain. Unhelpfull and very laid back staff; Non-existent concierge (did not even have a map of the city to give us), very limited menu (no menu for children), no entertainment. Definitely ... not value for money paid! I also believe the management is not up to the Marriot required standards

They let us early check-in, room is spacious & clean. Bit far from city center (Nevsky prospect) if you are walking.

Just the place and interior of the hall and room, they gave me after my request to change the previous one. The girl on the reception was really terrible, unpolite to me in everything:in talking, in pose, in explainig the rules and for the other request with check-out. it took me 25 minutes to get the reciept.

The facilities was great, the staff was mostly friendly, the concierge were not knowledgeable, and or adept enough to know that when you give someone names of banks on a piece of paper, it would also be nice to give them directions to these locations. The Spa facility were excellent..breakfast buffet ok, but never ever changed..same menu everyday.. This hotel charges for internet service, but in a rather deceptive kind of way, you pay 600RUB for 1 day internet use, but they fail to point out that you get a total of 250mb to go with it...so if you happen to download anything of any size, your 250mb is gone in 60 minutes...after 4 such occurrence, I decided that it was more cost effective to purchase a wireless card...600RUB can purchase internet for a month...Their room service policy/practices leaves a lot to be desired, you order hot water for medicine, and they charge you 130RUB for hot water, then another charge of 130RUB to deliver it to your room...a hotel this size should have coffee/tea maker in every room...you expected more for 84000RUB...this hotel is way off the beaten path

Stop and read this! I travel all the time, and with my experience I learned to identify hotels from one star to 5 star hotels. This particular hotel is not a 4 star hotel. A 3 star hotel would have a shower gel, small soap, fan for your hair. And when you get a delux room you may also get rob, and flippers. At this hotel you get none of the things I described. And if you make a request to bring it you to your room, then they charge you a fee. I asked for a Bay view room. I got a side view room, looking over the roof of Aqua park. Location of this Hotel very far from the city, and if you use a Taxi, they charge you arm-and-a- leg. This Hotel is huge, and No-one to take your luggage. I would not recommend this Hotel. 2 star at best.

there were a good spa and wellness gym and tasty breakfast) , room comfort, poor infrastructure at the hotel, high price for poor service, location (((

Only view from room was perfect. Hotel is not 3 star hotel. It is not worthy money it costs.

İn the hotel was renavition and was very bad inside and outhside of hotel.Please take of from web no bady I can recomended this hotel.also you can not pay with credit cart

Location just oposite Exhibition hall; beautifull sea-view from the window; varied and delicious breakfast Very poor interiour of rooms: no mini-bar, no seif, no tea facilities, no iron...

location, interior awkward furniture, amateurishness of hotel staff

Staff very frinedly and all spoke English. Room comfortable (but see below) and furnished and decorated to a good standard and had a refridgerator. Nice location, with main sights in city within walking distance. Location also good for local amenities (shops, restaurants, transport). Reccommended. First room we were given had a sofa bed, not a proper bed, and was un comfortable. For this price, a hotel should never offer such a bed. However, we asked to change rooms and the new room was very nice. Breakfast rather limited - they should vary the menu a bit and include some fresh fruit. No lounge area; they should adapt the breakfast room so that it becomes more of a lounge during the day. No English language tv in the rooms. More like a very nice Bed and Breakfast, in a way, but a very pleasant and relaxed place to stay. We would be happy to go back there!

The location was convenient to me. The breakfast was rather poor in terms of range in choices, also the airco did not work for a number of days ( 6 days ) inspite repeated requests for repair of this unit. ( I stayed total 10 nights at this hotel.! )