Mycket sköna sängar! Den omtalade Chateaubrianden fanns inte längre på menyn, men köket ordnade den ändå. Goda lokala´viner. Hotellet ligger granne med stort shoppingcenter. Litet minus att de hade missat vinglas i minibaren. Den omtalade brunchen hade sommaruppehåll.
Receptions personalen uppträdde bra och var till mötesgående. Närheten till centrum var bra och inom promenad avstånd. Pris nivån i hotell baren var inte i paritet med övriga Sofia.
“An island of efficiency & customer service.” Modern, very clean, well appointed. Wonderful staff & great restaurant, they packed a lunch for my train ride all was well
very good hotel, friendly staff, I recommand this hotel to everybody who want to have good accomodation in Sofia.
Very nice room. Friendly and efficient service. Surrinding streets are not the most attractive, although only 5 minutes walk from the main street. Internet connection signal weaker in some rooms.
Clean modern hotel with friendly helpful staff. Good decor and facilities None
Clean hotel, comfortable rooms, helpful staff, close to centre and good value for money
Very clean and new. Reception staff is very friendly and helpful, recommended a good restaurant in the area. Breakfast is excellent!
The staff was very helpful and understanding. They prepared a breakfast to go when I told them I would be checking out before the hotel's breakfast opend. When I needed to go to an ATM to get cash, the bellboy drove me to the nearest one in his own car. I was impressed.
Friendly staff and good clean room Restaurant closing early
Modern hotel, close to bus and train station, with parking. Checked in late at night quickly and without any issues. Hot breakfast in the morning was delicious and filling. Great value for the money. Definitely recommended. Background info on our stay: family with 2 adults and a child, and we drove to the hotel. Nothing at all.
Great hotel, superb service, excellent breakfast.
the decor was lovely, the hotel was clean and warm, the staff were very nice the staff whilst very nice were a little confused with things, the hotel is new and clearly the staff are still learning but they were good enough
The selection of restaurants and the gym room Furniture could be more new
Great Fitness Center with latest Equipment! Nice and comfy rooms recently redecorated! The Lobby and the restaurants are a bit outfashined comparing to the minimal style of the rooms. However it's a very nice hotel.
Good location, good facilities, good restaurants
Taxi service Breakfast was 20 euro !
vast modern room - but it was a deluxe. My ffriends were in standard rooms and they are olde - not Kempinsky level). Deluxe is very good value for 75 euros (breakfast for an additionnal 20 Euros! but I don't breakfast so...). Polite and helpful staff at reception. The staff in bars and restaurants is strange - wonder if they're rude or untrained or if they behave harshly with people they think are russian (I was with a group of russian friends)
Nice and accommodating staff. Shower head broken and air conditioner barely functioning when I arrived. Staff fixed the shower but never bothered with the a/c. It was suggested I upgrade to a "premium " room for more money but I'm thinking even a standard room should have a/c. Also some thuggish looking weasels with mafia cars hanging around the tragically euro-disco bar. Very very 1980s.
Fantastic gym facilities. Rooms are very comfortable. Breakfast is of poor quality. And ridiculous overpriced .
breakfast? everything from staff to rooms.............disgusted doen not deserve 5 stars
The room was very large, beautifully decorated. The bathroom was very comfortable, and the soaps, creams, shampoo, etc. were very nice in short, a truly deluxe room
all when we arrived the bell-boy was not available and we was forced to wait him 15 minutes and after that we carry out our lugage in the room.
it's a beautiful hotel, very nice rooms, comfortable. It' s located in the business park of Sofia, so it's rather far from the city center of Sofia. Excellent choice however.
Staff, Clean rooms No other food or shopping open in the area. It is a business park, that was vacant for the holidays.
Nice rooms Hard to find ; far away from the center
massage was not possible because the therapist had a day off so making a reservation is recommended (unfortunately two emails for making a massage reservation had not been responded to). Sauna and steam room are situated in the swimming pool hall and have to be attended with bathing suits.
clean hotel quiet surroundings far away from the city center - permanent traffic jams made the journey downtownm very bad
Friendly staff, good facilities, easy access to the city, comfortable and relaxing. I would definately stay again and recommend. No
The staff was very helpful and the facilities were superb!! None
just comfortable no
very well trained staff all round ! just one thing the coffee was always cold at breakfast .
friendly staff TV remote control did not work properly, too small selection of programs
At the moment , the hotel is situated in building zone very dusty in full reshaping and far from the airport .
Efficient service of staff serving rooms
Good breakfast and wonderful summer garden. The room was nice and comfortable. The hotel has a good location for shopping just opposite the Sofia Outlet Center.
Easy access to and from Airports, Sofia Center and east Bulgaria (without getting stuck in the trafik prior to departure, which happens if one stays in the center) .
The hotel was very good if you go for bussines. Is close to the International Exposition Center. If you want to visit the city, you have to take a taxi and in six minutes and 4 euros you are in the center. The breakfast was good and the room very confortable. Internet free (WiFi) The hotel doesn´t change currency from euro to lev (bulgarian currency)
Staff was friendly and helpfull. Windows did not open. A/c working only on +27 C! Water from the bath was coming into the room and the smell was very bad. Conversations and TV from next door could be heard at all times.
When we booked, we asked for 2 child beds (1 bed, 1 cot) to be put in one of the rooms for us. We were told that the hotel would only allow one child bed in each room which we accepted (we were booking 2 rooms so it just meant splitting up the kids). When we got there there was clearly enough room in the larger of the bedrooms to accommodate both beds which the porter changed around for us. So in the end we got exactly what we were after but this could have all been so much easier if the hotel had been a little more flexible at the booking stage.
The hotel staff was excellent. Very helpful and professional. I have stayed in many hotels across the Balkans and this was one of the cleanest and best organized hotels that I have come across. The location seemed a bit awkward to me. But this was not a bad thing. The hotel is one of the newer buildings in an area that looks like it is still developing. I imagine that in a few years this hotel is going to be in a prime location.
Convenient to the airport Be careful to check that the restaurant and room service will be open to guests because of a wedding party had completely taken over the restaurant and the hotel cancelled room service. Internet access was also not available.
Staff were great!! Location to the Expo Center could not have been better.
25-meter swimming pool.
upon arrival they gave us turkish delight and a card with the weather The heating was really low and couldnt be adjusted from the room. Food at room service was not the best.
The hotel near to city center Hotel is needs renovation, there is no enough space to car parking.
Nothing Very chaotic hotel.
We like all must everything there..nice people..amazing food..good prices..good services We parc our car to the hotel area garage..and i left in the dash 3 euro and few other money..drive in from greece to bulgaria.. the day after we get our car to travel in bulgaria..the 2 euro was goin...now is not the 2 euro...because i tip them 5+5 levas about 5 euro..now is not the 2 euro ....was the principal... what about if it was at the car other moore important thinks..just think and act accordinlly...
Close enough to walk to city. Rooms spacious and very clean. Beds comfortable. Surprisingly quiet for a large hotel. Free internet. Helpful staff. Restaurant prices were high compared to some good restaurants in the city. Also, disappointed that traditional Bulgarian dishes were not available on the menu. Decor is a bit dated in bedrooms but that seems to be the norm in many hotels in Sofia. Close enough to walk to city but street from hotel to main street is very dark at night (possibly due to roadworks currently ongoing).
Free of charge indoor swimming pool, free and fast wi-fi, free parking. A few minutes walk to the centre. The choice of breakfast was excellent. The staff were friendly and helpful. Will go again TV offer is poor
Spa was fantastic. Free gym and pool. And inexpensive spa treatments. Very dirty room. Found several bugs the locals call stink bugs. No wifi in room. Floor was dirty. Everything was dusty. Really gross.
Location 10-15 min walk to the center. Casino in the hotel Small room with a lot of not working staf (no aircondition, toilet work sometimes), the staff not nice and helpful (most of them)
nothing old hotel, need renovation. Staff not proffesional.
The great SPA that had such a variety of different massages. It was advertised that access to the pool was included but you had to buy a bathing cap for the relatively exorbitant price of 10 Lv
The best hotel if you like to visit Sofia and enjoy your vacations. Very good breakfast, spa and casino inside. Very helpful staff.
The hotel staff were vey friendly and attentive. They were willingly offering their services and their English was very satisfactory.The room we stayed in was good and comfortable. There were some welcoming final touches in the room which made good impression on us :) As in many newly builded hotels in Bulgaria, the hotel lift were too small, wereas only 2 people and small baby stroller can fit in. You also need some orientation to get your head around the hotel location and the surroundings.
the bath salt not all the rooms has bath tub
Very convenient and inexpensive shuttle service from/to Airport. Room keys did not work at first. Issue well solved.
The rooms were comfortable, breakfast was fine. The hotel staff was friendly. I would recommend this hotel to all business people, since it is comfortable and clean enough.
We spoke to the hotel prior to our arrival as we were at the coast in Bulgaria and booked whilst there- the staff extremely helpful and put my mind at ease for our return to Sofia. When we arrived, which was late evening, the staff were very pleasant and helpful, the room beautifully made up- Corner Suite. Unfortunately there was a leak, the staff took care of it and we were moved to another suite within 15 minutes, nothing was too much for them.The rest of the stay just as good and staff exceptionally good. I have experience of hotels around the world and this is a good one. The location superb for the Alexander Nevsky Church and other sites. took a tour of city. Hotel arranged transfer to Airport and got us there in good time. Not at all. Would rate this.
the hotel is ok, and has all the features of a 4* hotel. They offer the airport shuttle for 10 eur/one way which is very recommended, because the taxi drivers are "literally" stealing with the charge of 40 eur for the same ride. location is 5-7 minutes walk from the city center where the better shops are located.
visited academic institutions and touring the city, its parks and museums in the city ceneter and in the suburbs.
I liked the Italian restaurant and the loby no there was not
Staff were very friendly and helpful. Location was 5 minute walk from downtown. Internet was available and free of charge downstairs.
Hotel offers everything you can imagine, very helpfull staff! Breakfast very nice!
Very comfortable and clean hotel (room). Good location. The staff is very helpful and polite. Excellent breakfast !!! Wi-Fi Internet was poor ( on 6-th floor )
The food was delicious and the service was fantastic. The area surrounding the hotel offset it's four star status dramatically.
cleanliness, comfort, friendly staff location, wifi didn't work in the room
Hotel Vega is new hotel. HV is better then some 5 star hotel in sofia.for example KMPNSKI When i was doing chekout, bellboy and a bodyguard went my room. For checking is everything there. when i asked tje recepcionist she said to me its the rule and we control rooms all check out. It's very bad. Not kindly. I hope tehy will changed this control method. After all, I recommend this hotel.
It was very good.
location not decided
The charming and pleasant presence of the staff. Good service and helpful staff. The breakfast was good too. For drivers it might be better guidance to the entrance.
The hotel has pretty all you need but the location is not too good.
The food was OK. The fitness was good. The massage was affordable.The staff was friendly.
it was clean, nice breakfast, nice service not enough toilet paper, someone stole our sampoo (the one we brought from home) and the same happened to the caple next to us, very expensive hairdresser's, they did not change our towels the second day (the first they had changed them)
1. We found the same hotel room at almost half the price later - $63 including taxes - please reimburse us the difference!!! 2. We left very early the next morning and since the price included breakfast, we were promised breakfast packets, which we never received?! 3. Upon arrival, we requested about the rate if we call from our room locally and we were told "it does not cost anything locally, maybe a few stotinki (bulgarian currency)", but we were charged more than 1 Euro per minute??? Please refund us the money!!! 4. The room definitely smelled of cigarettes - very unpleasant, though we requested SMOKE FREE room!!!!!!
Great staff, very helpful!
Very nice staff. Excellently situated. Dark room. Carpets.
The room was spacious and clean, hotel staff were attentive and efficient, and I enjoyed the breakfasts.
very polite and helpfull staff
working staff were so kind and helpful..near to the Vassil Levski Stadium,it's good for the events there..
Promptiness of the staff- both during check-in and check-out, as well as for room service A little bit too noisy- we booked a junior suite deluxe, it was located on the corner, and the main street is busy and noisy
good room, good breakfast, good staff poor room air conditioning, noisy while window is open
clean, good stuff and excelent internet conection. best for business trips
Location- walking distance to a lot of sights, Ladies Mkt, Market Hall, Serdica Station, shops, etc.. Accessible- 4 tram lines in front. I feel safe walking around even during the evening time alone. The staff are very helpful. The room is big enough, amenities are included, ac is working & not too loud, lots of premium English channels on tv:-). Its clean from the lobby to the rooms. Over all, if i have to go back again to Sofia, i'll definitely stay here again The wifi is ok, can send pictures but need to log on every now & then but works all the time. Breakfast is the same everday. I hope they do variations every other day? But its sufficient enough.
The large balcony was a plus. I was pleased I upgraded to a suite - it had plenty of space and was basic but comfortable. I did not try the restaurant or food so can't comment. The breakfast was adequate but actually the coffee was good. The sun loungers by the pool are a bonus. The staff were helpful around the hotel, but weren't in a position to recommend any restaurants, but I didn't mind this (I had done my research before leaving). The hotel did not replenish the shampoo/shower gel each day and I ran out by the last day. The shower head kept falling down and there was no shower curtain making showering a bit tricky - I could have complained but it wasn't a big issue.
Hotel restaurant didn't work. Room service is not available.
Porter/concierge very helpful. Hotel was clean and well run.
Very difficult to find - map on website no help at all. also the breakfast was poor. the hotel is in a less than salubrious area of Sofia
Staff frendly and proffesional
Room excellent, plenty of space lack of room should haves like iron and tea/coffee making facility
Staff attempting to resolve our problems with the hotel and its location Location, gym,
Breakfast The sauna/fitness room isn't free because it isn't part of the hotel, they are operated by a separate company operating in the basement. The sauna part is very basic. The swimming pool, Sky bar and some other facilities are open only in the summer.
Rooms are very clean and a good size. Parking was a major plus. The location, when you found it was great, but finding it proved challenging for both me and my travel companion - we've spent a fair bit of time in Sofia and both got hideously lost!
4 stars hotel without aircondition??????? When is outside 36 C?????
Nice staff, wireless working perfectly, right in the centre
Nice room Very small hall. Small bathroom
The hotel is very charming and all in good taste and artistic. There's an excellent benefit-cost for it.
Very central location, small rooms but tastefully decorated, very clean. Quiet. Staff helpful. The air conditionning was very loud (and woke us up everytime it switched on). The beds are small (160cm wide) and there are no twin beds rooms (i.e. for kids)
very central walking distance to plenty of sites/ bars/ shopping malls. Fine comfortable room. staff friendly Services :- no bar open on my particular w/end otherwise nice restaurent. Cleanlines:- carpet badly stained needs good shampoo.
Exceptional choice!!!!! Nothing negative..Nothing at all..Free parking space, clean & comfort rooms, great staff, great location...I recommend it!!!!!!! Everything was Great!!! No complains what so ever.
Good location, near center of city,very cleaned,good price. The refrigator and the aircondition doesnt worked.(Room 503). Also at bathroom sometimes we had water for shower and sometimes stopped(for 5-10 seconds).
Centrally located - Very good noise insulation - Wi-Fi free of charge - Professional Staff
Exceptionally helpful staff
Location Bed and shower size
The hotel was extremely well placed for the city centre. It was comfortable enough and clean but my stay was brief. My only complaint would be that the bed was a touch small for two, though I was on my own - so not a problem for me - but it was too soft and the pillows were well past their sell-by date.
The location was excellent, right in the city centre. The staff were friendly, professional and helpful. Room was average size, very clean with nice bathroom and facilities. For 50 euro a night, this was excellent value and I would recommend it to anyone coming to Sofia for a short stay who needs a place to relax after a day of sightseeing.
The most beautiful and artistically decorated hotel I ever stayed in.I was impressed as soon as I entered the lobby where there is a display of beautiful paintings and sculptures.The rather low ceiling is cleverly hidden by the mirroring effect of its black,glossy surface.The staff was very kind and helpful and the room spacious,luxurious,spotlessly clean and also artistically decorated as were all the areas of the hotel.The single bed was very generously proportioned as I am 1,95m tall and had room to spare!The breakfast buffet was huge and with great quality and the chef of the restaurant was simply the best I have ever have the pleasure to try!The wireless internet connection was flawless everywhere in the hotel.In one word, excellent!
Very helpful and nice staff, great service, very polite and always available. Very nice design of the hotel and very spacious rooms and bathroom, which were fully equipped. Thumbs up for the airport shuttle service. Even when someone bumped on our car, the driver was very calm and in 4min another car came and picked us up. The internet connection in the room. Wired it did not work and wireless it worked after several tries and consultations just to have the slowest connection possible. For a business traveler this can be very frustrating. I would also recommend that the hotel informed their guests about the "different" taxis in town, as some of them charge almost 6 times the rate of others. Or at least that they gave us a card or phone number of a taxi company with which they would collaborate, as we had a very bad experience with taxis in Bulgaria.
A really nice hotel with modern paintings everywhere.
The hotel is neat and spacious and full of art No
Clean, comfortable, friendly staff. Paintings displayed in the entire hotel give a unique touch to the place.
The sign in breakfast area " forbiden to take food and drinks" from breakfast area
This booking was for one of my business colleagues. He asked for this particular hotel on the basis on his previous experience in Sofia.
Very wide rooms, excellent service, professional staff Breakfast maybe to be improved