Very noisy outside late into the night. Duvet too heavy and therefore too hot
Car Parking was convenient and so was the postion of the hotel. The restuarant was expensive and poor quality by comparison
location,room,breakfast,room service and staff excelent
friendly staff easy parking cost
Proximity to centre of town terrific. Underground car park very convenient. Easy access to restaurants, shopping and Chateau.
The location was good, and on Sunday morning there was a market outside.
Room (327) facing courtyard-very quiet despite city centre location.Excellent bed & opaque curtains-slept well. The air-conditioning was turned off.No fridge in room.Hot food not replenished at breakfast.
Welcoming environment in the hotel. Comfortable lobby, nice and friendly service.
Happy that the reception staff spoke English and were helpful in booking taxis and advising re local information. I did not like the fact that I was unable to get any food before 7 p.m. in the hotel or in fact in the town. I had been travelling all day and there was nowhere to eat anything. Even the hotel's room service was not available in the afternoon - not until 7 p.m.
Hotel easy to find clean and tidy rooms staff very helpful No real bad points
Trevlig och serviceminded personal. Dusch- och shampoflaskor dök upp efter 5dagar.
Det var bra standard, centralt och med personal som kunde engelska (ett av få besökta ställen/platser hittills i området där det inte var problem med engelskan). Bra med garage under hotellet. Trevlig och hjälpsam personal!!
Trevligt bemötande Nej
Trevligt bemötande från all personal på hotellet. Öppet dygnet runt, centralt placerat i Caen. Både rummet och området var lugnt och tyst. Kunde möjligen varit lite frächare heltäckningsmata på rummet. Vi hade frukost inkluderad i priset men i annat fall är 14 EUR/pers för dyrt.
Mycket trevlig och kunnig personal. Bra rum och frukost
Läget är väldigt bra, rummet var stort och rymligt. Personalen är vänlig. Frukostrummet var trevligt och frukosten var mycket bra.
Restaurangen var extremt dålig. Vi åt en avsmakningsmeny för 60.- Euro/person. Katasrofalt dålig, kökspersonal helt utan känsla och erfarenhet. Blev ersatt med 12.- Euro/person, borde ha varit 30.- Euro/person
Courtesy of staff, comfort of facility, and value of money. The design of the rooms is outstanding. Hotel is one of the best I visited recently The choise available at breakfast.
The courteus and cooperative attitude staff, quality of the restaurant, good service, parking Slow, almost unusable WiFi internet in the rooms
Very pleasant, relaxing 3 night stay. Very quiet, as our room was located at the back of the hotel, away from the main road. (There were not may other guests staying while we were there.) The location is good if you have a car, both for the city centre and other places of interest close to Caen. Very comfortable clean room, lovely bathroom, excellent shower. Friendly, helpful staff. Breakfast was more than adequate and beautifully presented although limited in variety and probably not worth 15 euros - ours was included in the price. We had lunch in the restaurant on one day and it was a indeed a memorable experience! Definitely worth the money. After the second night,soap and toiletries which we had been using were replaced with new ones, which I thought was very wasteful!
The room was lovely and the restaurant was amazing. The location was a bit off the beaten path.
The bedrooms were well designed and the beds were very comfortable....The restaurant was amazing for dinner with high class french cooking
Staff were extremely pleasant and helpful. Room was very elegant, modern and tastefully furnished. Breakfast selection was great and perfect for our needs. Superb restaurant. Only one English TV channel, BBC World News. No sports channels or Sky News.
Superb restaurant. The bedroom was very stylish and comfortable. Good car-parking and with easy access to the ports Needed flannels (face-cloths). Coffee making facilities in the room would have been helpful. These were minor imperfections
Best food ever! None
Externally the hotel is like a factory unit but inside it's an oasis of charm and refinement. The hotel has a famous restaurant which, alas, is closed on Sunday nights.
Good for staying for a night. Not the worst of the Novotel hotels (comparing to Le Mans at least), but will not stay there next time. Actually do not recommend Caen at all, Rouen is much more interesting.
Very accessible location, restaurant was good, would recommend.
The hotel lobby was clean and the outdoor pool area looked nice It was not clean at all. Our room had filthy carpets.
excellent launching site for surrounding countryside
Paper cups and poor tea / coffee making facilities. The cost of drinks at the bar. Lack of bath towels in the room
Large, comfortable and clean room and spotless bathroom. Easy access by tram into Caen centre.
An excellent hotel to use for a night's stay whilst travelling through France. Clean, comfortable & a good atmosphere.
Clean, comfortable hotel. Some members of reception staff were rude and unwelcoming.
Location a little out of town centre and right on the ring road. In room internet was advertised as being free, but didn't work at all and hotel staff had no idea about it.
The room was comfortable and spacious and close enough to Caen In the room there was a chair which was a little bit dirty.
Bars / restaurants on both sides of the hotel = a significant amount of noise.
The hotel Courtonne was in an excellent location for our 1 nights stay, nearby Resturants were very convenient, double room although very clean was small and it was a very small double bed, very friendly and helpful staff It is in a town, so noise of people having a party in nearby appartments could be heard into the early hours of the morning
The Manager was very friendly and helpful. The location in Caen harbour is excellent. The rooms were clean and comfortable. No
Warm welcoming staff and a comfortable room at a low cost
free wi-fi, position
Very spacious, well located. Perfectly fine for an inexpensive place to sleep. Very friendly staff Very, very cheap feeling furniture. (The cabinet panel covering the dishwasher fell on my ankle when I tried to open it.) I'm also not a fan of bathrooms with no shower enclosure.
Location was convenient, in that it was close to the train and bus stations, but the surrounding area was a bit dull (10-15 minute walk to restaurants and old town)
Hotellets läge var mycket bra. Rummen höll bra standard i förhållande till priset. Den personal vi träffade var mycket hjälpfulla och trevliga Inte på sjaälva hotellet, men att få en parkering för bilen var mycket svårt.
Närheten till många sevärdheter.
Hotellet er enkelt att hitta om man som vi kommer med bil. Centralt läge för utflykter till Normandie stränderna.Trevlig personal. Hyfsad frukostbuffé. Allt-i.allt bra värde för pengarna. Pyttesmå rum. Dock adekvata.
Kändes mer som ett bättre vandrarhem än som ett hotell. Bra restaurang. Tråkigt läge.
The hotel is immaculate. The proprietor, Mr. Regis is very nice. The room was very quiet and the wifi worked well. He operates a bar/cafe on the premises as well. There is no elevator but the proprietor carried my large suitcase upstairs for me.
The front desk young man was helpful, polite, and kind. he worked every day I was there so he recognized me and always said hello as I entered or left the hotel. My room air conditioner was broken.
The location was central to the city and very close to the train station and rental car agencies. Parking was available at no cost. The staff was very helpful but spoke very little English. The room rate was very good.
very helpful staff, nice room.
Friendly staff. Proximity to raiway station. Noisy street outside window
A clean, pleasant and very conveniently located hotel close to the railway station, car rental offices, and short walk to town centre. Smell of smoking in bedroom.
cleanliness was excellent, reasonable location rooms needed decor modernising, no english tv in room.
Great staff and location. Comfy rooms
This was a good inexpensive hotel that is located a block from the train station. Our room was sparse but comfortable and worked fine for our one night stopover in Caen. There does not seem to be anyone at the hotel who speaks english but we were able to communicate with the hotel clerk for what we needed.
Breakfast Noisy rooms
Close to town centre. Large room with comfortable bed and a tea/coffee maker.
Clean, close by parking, nice breakfast (not included) Location requires a car if u want to go to the town's center
Close to all facilities and central shops No parking available
Accommodation was comfortable and clean, even if the twin room turned out to be a family double. Due to the location of the hotel it was necessary to fully unload our car. The presence of a gypsy encampment next to the hotel was a bit unnerving.
it was cheap clean and a good location for an overnight stop the room did smell a bit smokey
Convientiently located for stopping for ferries, in either direction, and joining the main routesd out of town. aving got off an eveni g ferry there was no food available as the nearby resteraunt closed at 9pm (we arrived at 10pm). As we were on two wheels it was not really practical to find an alternatinf venue to eat in.
it was good and clean and i would use it again in in your district beds could have a better quality mattress as they were quite thin but we slept ok.
Excellent & efficient duty manager, breakfast The run down exterior was very offputting-needs a lot of tlc
Good clean room in a quiet area. In an industrial area, so it was a little bit difficult to find.
Economy, Staff Friendly
IT is not for the faint hearted. not enough space to swing a cat
Breakfast and friendly reception In a commercial suburb and not central which would have been better for us. Difficult to find late at night without a sat. nav.
I thought it exuded a warm, friendly atmosphere There was nothing I disliked about it
Staff very attentive & responsive to reservation process & confirmation. Nothing. Very nicely done.
this hotel was very central and the lift was very welcome.the doubleglaseing was good in the summer this room was very hot and with 2 night clubs across the road the windows had to stay shut,the room the bathroom were very small
A good stay spoiled by a very noisy street - no sleep until 3 am.
Able to walk to location from train station. Uncomfortable bed.
Comfortably situated with respect to the city center. A quiet, nice place for travelers. There are several good restaurants in the vicinity. Parking facility is not available for the hotel's guests.
My parents came over to visit us in Europe, my dad wanted to go to Omaha and Utah Beach, the hotel is very close to both so it was a great location and for what we paid per night the hotel was great.
The staff were very friendly and helpful. The room was not very big but big enough with a good sized bathroom - no shower but a shower head on the bath. The hotel is at the port and we had a very of it from the room. Not too far from the train station
Location was fantastic, walk to sights and restaurants, parking avaliable opposite hotel. Lovely Port view.
Staff really nice and helpful, perfect location on the port and 2 min walk from the main center. A bit noisy at night, but bear in mind the place is in the main center, surrounded by bars and pubs.
The hotel staff were extremely friendly and helpful and made our stay very enjoyable. The hotel is clean and comfortable and our bathroom was fantastic with a wonderful bath. We really enjoyed our stay and wuld recommend the hotel to others.
The staff were friendly and efficient. As I said above, the staff were friendly and efficient but I drove past the hotel at first because the place is so dark and not very welcoming. The twin room and toilet on the 2nd floor smelt and felt damp and the bathroom was bit of an afterthought. This hotel needs some money spending on it to bring it into the 20th century let alone the 21st. If the wife had been with me I would have left and gone somwhere else. Also, at e50 per night it is very expensive for a single traveller and e7 for a bread and jam breakfast is over the top. However, in it's favour a lot of the other hotels in the area don't look any better. My room overlooking the port unfortunately meant I was kept awake half the night by singing drunks and fat girls standing in the road trying to do a belly dance. Gruesome. Thought I was back in Hull. Sorry, and it's no reflection on the staff but I won't be going back.
As in many other cities in France, the service in the hotel makes you forgive them some other things. Nikolas advised us everything we need and even exceeded our expectations in his hospitality and willing to communicate in good English. Seems we had the smallest room (203 if I am not mistaken), but with biggest bathroom (we've rechecked on evacuation plan). Everything was veeery simple, but clean and cosy, the price is fair. The street wasn't too noisy, hence I slept well for 2 nights we spent there, that is very important. WiFi worked well. Breakfast was tasty. The room was slightly claustrofobic at first sight, but that wasn't a big deal for us. important for drivers - parking is not private and can't be reserved. It is in front of the hotel, but public and between 3 and 10 pm it can be really hard to find a place. But you should just "hunt" it for 5-10 minutes and most probably somebody will leave. There are other parkings in 5 minutes: open near marina and also underground under chateau, but I don't know the price.
Good restaurant in hotel altho limited menu. Liked being able to have 2 interconnecting rooms for family. Staff all spoke excellent English and were very helpful. Convenient for ferry from Caen Bit out of the way-a good 20 mind walk to town centre but near to Expo-Parc. Staff rather harrassed serving in restaurant and attending to reception but pleasant and helpful all the same.
It was very close to the Zenith so we could easily and quickly walk to a concert. The limited dining times - from 7pm in the evening so no chance of a hot drink or dining earlier. The lack of hotel staff at the desk in the early morning. The desk area was still all locked up at 6.45am so no-one was available to help with problems. The lack of availability of water or other drinks (tea & coffee).
A good basic hotel, with friendly staff. Room a bit cold for end of October.
Stayed one night to catch the ferry and evening meal was good. As the ferry was early unable to have breakfast. Decided to stay two nights on return the following week, when I booked the two nights I was assured it would be the same reduced rate, foolishly I didn't get it in writing. I was put into a room that the TV didn't work and no soap dispite repeated requests. Not a good experiance!!
the hotel was east to locate and had its own parling, yje rooms were reasonably comfortable and the family room consisted of 2 adjoining rooms. most of the front staff spoke english service for the evening meel was very poor, the staff consisted of a young trainee waitress and the very overworked experienced waitress who was also the barmaid and receptionist. it took over 2 hours to gey a simple 3 course meal ( 2 courses were from buffets) after a number of complaints. our set off time meant leaving the hotel at 6.30 am and had to guess where to leave keys as no night porter.the bathrooms were tattty
nous avons apprécié l'accueil du personnel, prêts à nous renseigner et accéder à nos demandes
Inexpensive. Good front staff. Service in restaurant was excellent , allowed us to make our concert easily.Food was good value, filling rather than gourmet but well cooked and presented. Wifi easy to access. No exhaust fans in bathroom
Excellent value for money and location for visiting Caen, beaches and port. Ample free parking, which was great as we'd driven up from Spain. City centre was only a short simple drive away or a 20 min walk.
Litet hotell centralt i Caen, fin atmosfär, vänlig och tillmötegående personal, bra rum för pengarna. Vi trivdes bra. Nej
Centralt beläget 7E för enkel frukost
Hotellpersonalen var vänlig och serviceinriktad. Välstädat, centralt hotell. Lite spartansk frukost för 7 EUR, ingen frukostmatsal.
Trevlig personal. Bra läge. Internetuppkopplingen fungerade dåligt på rummet.För svag WLAN-signal!