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Location was convenient, in that it was close to the train and bus stations, but the surrounding area was a bit dull (10-15 minute walk to restaurants and old town)
Very spacious, well located. Perfectly fine for an inexpensive place to sleep. Very friendly staff Very, very cheap feeling furniture. (The cabinet panel covering the dishwasher fell on my ankle when I tried to open it.) I'm also not a fan of bathrooms with no shower enclosure.
Very pleasant, relaxing 3 night stay. Very quiet, as our room was located at the back of the hotel, away from the main road. (There were not may other guests staying while we were there.) The location is good if you have a car, both for the city centre and other places of interest close to Caen. Very comfortable clean room, lovely bathroom, excellent shower. Friendly, helpful staff. Breakfast was more than adequate and beautifully presented although limited in variety and probably not worth 15 euros - ours was included in the price. We had lunch in the restaurant on one day and it was a indeed a memorable experience! Definitely worth the money. After the second night,soap and toiletries which we had been using were replaced with new ones, which I thought was very wasteful!
The courteus and cooperative attitude staff, quality of the restaurant, good service, parking Slow, almost unusable WiFi internet in the rooms
Superb restaurant. The bedroom was very stylish and comfortable. Good car-parking and with easy access to the ports Needed flannels (face-cloths). Coffee making facilities in the room would have been helpful. These were minor imperfections
Externally the hotel is like a factory unit but inside it's an oasis of charm and refinement. The hotel has a famous restaurant which, alas, is closed on Sunday nights.
The room was lovely and the restaurant was amazing. The location was a bit off the beaten path.
The bedrooms were well designed and the beds were very comfortable....The restaurant was amazing for dinner with high class french cooking
Best food ever! None
Courtesy of staff, comfort of facility, and value of money. The design of the rooms is outstanding. Hotel is one of the best I visited recently The choise available at breakfast.
Staff were extremely pleasant and helpful. Room was very elegant, modern and tastefully furnished. Breakfast selection was great and perfect for our needs. Superb restaurant. Only one English TV channel, BBC World News. No sports channels or Sky News.
Welcoming environment in the hotel. Comfortable lobby, nice and friendly service.
Very noisy outside late into the night. Duvet too heavy and therefore too hot
Room (327) facing courtyard-very quiet despite city centre location.Excellent bed & opaque curtains-slept well. The air-conditioning was turned off.No fridge in room.Hot food not replenished at breakfast.
Proximity to centre of town terrific. Underground car park very convenient. Easy access to restaurants, shopping and Chateau.
Car Parking was convenient and so was the postion of the hotel. The restuarant was expensive and poor quality by comparison
The location was good, and on Sunday morning there was a market outside.
Happy that the reception staff spoke English and were helpful in booking taxis and advising re local information. I did not like the fact that I was unable to get any food before 7 p.m. in the hotel or in fact in the town. I had been travelling all day and there was nowhere to eat anything. Even the hotel's room service was not available in the afternoon - not until 7 p.m.
friendly staff easy parking cost
location,room,breakfast,room service and staff excelent
Hotel easy to find clean and tidy rooms staff very helpful No real bad points
A good stay spoiled by a very noisy street - no sleep until 3 am.
this hotel was very central and the lift was very welcome.the doubleglaseing was good in the summer this room was very hot and with 2 night clubs across the road the windows had to stay shut,the room the bathroom were very small
Comfortably situated with respect to the city center. A quiet, nice place for travelers. There are several good restaurants in the vicinity. Parking facility is not available for the hotel's guests.
Staff very attentive & responsive to reservation process & confirmation. Nothing. Very nicely done.
I thought it exuded a warm, friendly atmosphere There was nothing I disliked about it
Able to walk to location from train station. Uncomfortable bed.
Trevligt bemötande från all personal på hotellet. Öppet dygnet runt, centralt placerat i Caen. Både rummet och området var lugnt och tyst. Kunde möjligen varit lite frächare heltäckningsmata på rummet. Vi hade frukost inkluderad i priset men i annat fall är 14 EUR/pers för dyrt.
Mycket trevlig och kunnig personal. Bra rum och frukost
Det var bra standard, centralt och med personal som kunde engelska (ett av få besökta ställen/platser hittills i området där det inte var problem med engelskan). Bra med garage under hotellet. Trevlig och hjälpsam personal!!
Trevligt bemötande Nej
Trevlig och serviceminded personal. Dusch- och shampoflaskor dök upp efter 5dagar.
Läget är väldigt bra, rummet var stort och rymligt. Personalen är vänlig. Frukostrummet var trevligt och frukosten var mycket bra.
Restaurangen var extremt dålig. Vi åt en avsmakningsmeny för 60.- Euro/person. Katasrofalt dålig, kökspersonal helt utan känsla och erfarenhet. Blev ersatt med 12.- Euro/person, borde ha varit 30.- Euro/person
excellent launching site for surrounding countryside
An excellent hotel to use for a night's stay whilst travelling through France. Clean, comfortable & a good atmosphere.
Very accessible location, restaurant was good, would recommend.
Good for staying for a night. Not the worst of the Novotel hotels (comparing to Le Mans at least), but will not stay there next time. Actually do not recommend Caen at all, Rouen is much more interesting.
The room was comfortable and spacious and close enough to Caen In the room there was a chair which was a little bit dirty.
Paper cups and poor tea / coffee making facilities. The cost of drinks at the bar. Lack of bath towels in the room
Large, comfortable and clean room and spotless bathroom. Easy access by tram into Caen centre.
Clean, comfortable hotel. Some members of reception staff were rude and unwelcoming.
Location a little out of town centre and right on the ring road. In room internet was advertised as being free, but didn't work at all and hotel staff had no idea about it.
The hotel lobby was clean and the outdoor pool area looked nice It was not clean at all. Our room had filthy carpets.
Location is very convenient to the railway station and to the rental car offices. The most basic hotel I've ever stayed in. No AC, hard mattress laying on a board, musty towels, no hand towel, strange characters hanging out in fronts of the hotel, poor lighting, no way to pull the bathroom door closed, strange shower. A dump!
The checkin clerk was very friendly and the room was great for the price. The shower was quite filthy.
A clean, pleasant and very conveniently located hotel close to the railway station, car rental offices, and short walk to town centre. Smell of smoking in bedroom.
Close to town centre. Large room with comfortable bed and a tea/coffee maker.
Friendly staff. Proximity to raiway station. Noisy street outside window
This was a good inexpensive hotel that is located a block from the train station. Our room was sparse but comfortable and worked fine for our one night stopover in Caen. There does not seem to be anyone at the hotel who speaks english but we were able to communicate with the hotel clerk for what we needed.
The front desk young man was helpful, polite, and kind. he worked every day I was there so he recognized me and always said hello as I entered or left the hotel. My room air conditioner was broken.
cleanliness was excellent, reasonable location rooms needed decor modernising, no english tv in room.
Breakfast Noisy rooms
Great staff and location. Comfy rooms
The location was central to the city and very close to the train station and rental car agencies. Parking was available at no cost. The staff was very helpful but spoke very little English. The room rate was very good.
very helpful staff, nice room.
Trevlig personal. Bra läge. Internetuppkopplingen fungerade dåligt på rummet.För svag WLAN-signal!
Hotellpersonalen var vänlig och serviceinriktad. Välstädat, centralt hotell. Lite spartansk frukost för 7 EUR, ingen frukostmatsal.
Litet hotell centralt i Caen, fin atmosfär, vänlig och tillmötegående personal, bra rum för pengarna. Vi trivdes bra. Nej
Centralt beläget 7E för enkel frukost
the hotel was east to locate and had its own parling, yje rooms were reasonably comfortable and the family room consisted of 2 adjoining rooms. most of the front staff spoke english service for the evening meel was very poor, the staff consisted of a young trainee waitress and the very overworked experienced waitress who was also the barmaid and receptionist. it took over 2 hours to gey a simple 3 course meal ( 2 courses were from buffets) after a number of complaints. our set off time meant leaving the hotel at 6.30 am and had to guess where to leave keys as no night porter.the bathrooms were tattty
nous avons apprécié l'accueil du personnel, prêts à nous renseigner et accéder à nos demandes
Stayed one night to catch the ferry and evening meal was good. As the ferry was early unable to have breakfast. Decided to stay two nights on return the following week, when I booked the two nights I was assured it would be the same reduced rate, foolishly I didn't get it in writing. I was put into a room that the TV didn't work and no soap dispite repeated requests. Not a good experiance!!
Good restaurant in hotel altho limited menu. Liked being able to have 2 interconnecting rooms for family. Staff all spoke excellent English and were very helpful. Convenient for ferry from Caen Bit out of the way-a good 20 mind walk to town centre but near to Expo-Parc. Staff rather harrassed serving in restaurant and attending to reception but pleasant and helpful all the same.
A good basic hotel, with friendly staff. Room a bit cold for end of October.
Excellent value for money and location for visiting Caen, beaches and port. Ample free parking, which was great as we'd driven up from Spain. City centre was only a short simple drive away or a 20 min walk.
Inexpensive. Good front staff. Service in restaurant was excellent , allowed us to make our concert easily.Food was good value, filling rather than gourmet but well cooked and presented. Wifi easy to access. No exhaust fans in bathroom
It was very close to the Zenith so we could easily and quickly walk to a concert. The limited dining times - from 7pm in the evening so no chance of a hot drink or dining earlier. The lack of hotel staff at the desk in the early morning. The desk area was still all locked up at 6.45am so no-one was available to help with problems. The lack of availability of water or other drinks (tea & coffee).