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1. We found the same hotel room at almost half the price later - $63 including taxes - please reimburse us the difference!!! 2. We left very early the next morning and since the price included breakfast, we were promised breakfast packets, which we never received?! 3. Upon arrival, we requested about the rate if we call from our room locally and we were told "it does not cost anything locally, maybe a few stotinki (bulgarian currency)", but we were charged more than 1 Euro per minute??? Please refund us the money!!! 4. The room definitely smelled of cigarettes - very unpleasant, though we requested SMOKE FREE room!!!!!!
Great staff, very helpful!
Centrally located - Very good noise insulation - Wi-Fi free of charge - Professional Staff
Nice room Very small hall. Small bathroom
Very central location, small rooms but tastefully decorated, very clean. Quiet. Staff helpful. The air conditionning was very loud (and woke us up everytime it switched on). The beds are small (160cm wide) and there are no twin beds rooms (i.e. for kids)
very central walking distance to plenty of sites/ bars/ shopping malls. Fine comfortable room. staff friendly Services :- no bar open on my particular w/end otherwise nice restaurent. Cleanlines:- carpet badly stained needs good shampoo.
Exceptional choice!!!!! Nothing negative..Nothing at all..Free parking space, clean & comfort rooms, great staff, great location...I recommend it!!!!!!! Everything was Great!!! No complains what so ever.
Good location, near center of city,very cleaned,good price. The refrigator and the aircondition doesnt worked.(Room 503). Also at bathroom sometimes we had water for shower and sometimes stopped(for 5-10 seconds).
The location was excellent, right in the city centre. The staff were friendly, professional and helpful. Room was average size, very clean with nice bathroom and facilities. For 50 euro a night, this was excellent value and I would recommend it to anyone coming to Sofia for a short stay who needs a place to relax after a day of sightseeing.
The hotel was extremely well placed for the city centre. It was comfortable enough and clean but my stay was brief. My only complaint would be that the bed was a touch small for two, though I was on my own - so not a problem for me - but it was too soft and the pillows were well past their sell-by date.
Nice staff, wireless working perfectly, right in the centre
Exceptionally helpful staff
Location Bed and shower size
The hotel is very charming and all in good taste and artistic. There's an excellent benefit-cost for it.
Excellent location, close to NDK and the Sofia downtown area. As a Starwood Platinum member staying in hotels two thirds of the year, I can tell you that this hotel is truly 3 stars. The TV can be bigger but: 1. This is Europe so TVs are small 2. Why watch TV in the hotel :)
Läget var utmärkt, nära till allt Inget för doftallergiker, alla sängkläder och kudar luktade parfume, i korridoren likaså för det mesta, personalen i frukostsalen väldigt otrevlig , ganska ensidig frukosttallrik, men ändå o.k.
Bra värde för pengarna, centralt beläget, trevligt bemötande. Lägenheten passade utmärkt för vår barnfamilj. OK frukosttallrik.