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Very nice hotel! Everything exellent.....Try it! None
Beautiful pool & outdoor space , extensive breakfast, very nice view of the water. Very clean. Nice staff. Rooms were a bit dated in decor & instead of one large bed for two people it was two smaller beds right next to each other. Not my favorite, but it's pretty common in Europe.
Buffet breakfast was awesome
This hotel was amazing. The view from the pool chair was luxurious. The food and beverages were mouth watering. The staff was fun, friendly and professional. The hotel itself is one of the nicest I've stayed in. When they describe a "couch bed" they really just mean you are sleeping on the couch, it is in no way a bed. The town and surroundings are a bit run down but the beach is nice.
in the heart of the city internet
the staff was very friendly, very helpful always smiling..excellent breakfast buffet with good selection. the wireless internet was advertised on Bookings as being free, but i had to pay for it....alsowhen i asked for it they lady gave me the 120 min.which was which was 90 min..i did not know it was a choice. of 30 min. increments.i was never told i had to pay til checkout.
The staff and the easy access to the town The beds were very old and very uncomfortable. It was like sleeping on the floor. The mattress had to have been as old as the hotel was.
Lack of adequate parking places for the privately owned vehicles of hotel's residents.
The hotel was nicely renovated and in very good overall condition, the breakfast buffet was very good, offered non-smoking rooms, good air conditioning, centrally located The advertised free parking was not really available or generally too full (but parking on street was ok); we had an early arrival (7am) but did not get a room until 12pm - maybe difficult booking sitation at hotel
Nice hotel. Good location. Just one - If you like to sleep with open window at night - forget it (very noisy street). Ask for backyard room.
Staff was very helpful, friendly and courteous. Parking is difficult.
Centrally located, right across the markt. 15 min walk to KTEL bus station. 10 min to harbor or Turkish old neighborhood. Resourceful staff. Safe large enough for a small lap top. Room with a partial view of the old neighborhood. Sound proof room, quiet. Room looks old, low quality sheet, very firm bed.
Good internet access. Nice and quiet.
I love nearly every aspect of my time here, the beach really is just on the front of this property, the garden is great and catches the sun nicely, the bedrooms are cleaned everyday and are super smart and modern the beds are very cosy also, my view was amazing and the place was super quiet, the lady who lives downstairs who was the owners mother was a really lovely lady, I wished I could chat to her as I'm sure she would have told me many stories, but she didn't speak English, the area is fine plenty of pubs and places to eat if that's what u like, the bus service is fantastic runs constantly every 10 mins and goes to the city or all the way down the entire coast which is exactly what a family or single person would like, the buses are super cheap and everyone seems to speak english, as from Crete, Crete is stunning.. Such a loving vibe.. Ok so here's what I found hard, its nothing major I'm sure but for me its a deal breaker, there wasn't a cooker only a one hobbed little camping stove, I like to cook on my holidays it keeps the cost down and in general I like my own cooking better than tavaners, there wasn't a toaster either, its the simple things I missed on my stay.. And that's all everything else here is great.. This is just my own preference pls dont let it put u off this place is great and I will revisit..
Helpful staff, good location, comfortable bed
Beautiful building in a beautiful location. Breakfast buffet was great and served in a lovely courtyard which was also perfect for sitting out in at all times of day. Room was lovely, split level with a nice balcony. Weather in early July was perfect. Bathroom was a little small and dark, but down to the nature of the building.
Good location, friendly staff, nice hotel
Service, staff and beauty Perfect
Hotel is very charming with excellant room accommodations. Staff was very friendly and went out of their way to make you feel welcome. Staff was very willing to recommend tours, restaurants, and shopping based on your desires. We found them to be right on. We liked it so much we stayed an extra 3rd night. Great location for shopping and eating. No Negatives. Very nice hotel.
Staff was extremely friendly and helpful. Common areas are beautiful.
The room was small and oddly designed, with a very dingy bathroom.
Helpful staff,great location and nice surroundings The rooms are a little outdated but overall comfortable
A nice stop over for low budget travellers, clean rooms and nice staff so if you travell on low budget good rooms they do their best for breakfast with home made food but just a breakfast corner and real coffee would be nice
I appreciated the friendliness and helpfulness of the staff, excellent information giving and delicious, home cooked breakfasts. Room a bit dusty in certain areas, shower arrangement not very good.
Location/ Ambiance / Pool Area/ Night entertainment/ Drinks/ Relaxing/ Great for Kids
Breackfast was acceptable. Awful hotel,the bed was the most uncomfortable I have ever slept in, we got no sleep the whole night and we were refused a refund even thoiugh we did not stay the second night. The hotel is not a five star maybe a two star at most.
the location of the hotel is good. the pools in the hotel is just great!!! the view of both sea view room and pool are really stunning. The food is awful!!!! and the rooms are really old, no comfortable at all. like three stars! the service of hotel staff is just ok.
nice view, good breakfast, nice hotel.
Very nice hotel with a great pool area and a perfect view. Close to Chania town.
Free upgrade to executive floor - amazing semiprivate pool!! Little flexibility with timetables - hot food not served in the pool at 4:03 pm when the official time finished at 4:00 pm
Good location and view. Prompt room service. Clean The main comment is that this hotel is not really a 5 star hotel rather it is a good 3 star / poor 4 Star hotel. Another point we did not like was that they did not read our request (we were honeymooning and requested to be in the Panorama blue section which is supposedly good). We got no upgrade or any special treatment because of our honeymoon in contrast to the other 2 hotels we stayed. We didn't like the breakfast time which was till 9:30, which was way too early for vacations, meaning that there was a lot of people trying to have breakfast between 9:00 - 9:30 with not enough tables to sit !!! The hotel staff was also rude on occasions. The rate was too high for what it was offered
The Scenery fron the hotel was wonderful. having breakfast, near the pool was lovely, the pool was great, the rooms comfortable, and the bus into the old town started at the hotel gate No 23. Trying to walk up the very steep entrance way after a night of drinking the local whine
Good quality hotel, lovely view, decent service, good room and bathroom. Hotel food was good for a buffet. Convenient for getting to beaches and into Chania, which is a lovely town. Twin beds rather than double (with separate covers) - not a big deal but a bit inconvenient even when pushed together. Also, we were staying near end of season so some things were winding down (like restaurant opening times). But very good overall.
Very good pool, comfortable lounge and pleasant restaurant areas. The beds are too hard.
Placed right in the centre of Chania close to the port and all of the excellet eating places and shops and close to the market I will always stay here on my trips to Loutro or other points in Crete as it is also convenient for Chania Airpport
It may not be on the waterfront, but it's very walkable from there. Modern, great rooms, clean, great staff, good bar and café. Just an all around great place to stay!
Location. It is located in a nice area of town.Room was very clean.Young man in front desk was very kind. Breakfast was meager. Lady was stressed by the fact that I requested fruits with it.Hotel advertises free parking, when in reality there is no way to get a car to that part of town; I had to leave my rental car in a paid parking 4 blocks from the hotel