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Location and amenities (free, excellent wireless) Marginal breakfast
I asked for a non smoking room and was surprsed that a hotel of this size and price did not have rooms designated non smoking let alone non-smoking floors. I had to ask for the room to be deodorised which was done but it all seemed to be a bit of an effort and I felt uncomfotable. Also there was a daily charge to use the safe in the room- quite a high charge for such a passive servuice. As the booking covered the weekend I had no option but to stay put. There seemed to be very few other facilities on offer either, the resturant was downstairs out of sight and the bar seemed not to be operating
nice location city centre, in the centre of all activity no
Very good hotel. We payed only 50 euro for a room. The hotel is just perfect and the location also.
Location, style of rooms and the size, they were very large A/C did not work right and room was very hot
Good location, clean room. The noiseist point on the planet on a Friday and Saturday night, especially if you are staying at the ground rooms. Seriously noisy until 5 am.
the interior design of the room.and the breakfast the receptionist in the evenig aswell in the morning were lacking of hospitality.Iin the evening it took time to sort out some room organisation and took time to get the room. In the morning the breakfast was not open at 7 am.The hotel closes door in the night against drunkenpeople. whilst 24/7 is given service with 4*.receptioninst do not stay at the desk. You cannot enter the hotel with your card or something as client.
Good location. Friendly staff. Hotel & room modern & clean. none
good hotel. not entirely clean.
It was professional, clean, and stylish. The staff was helpful and knowledgeable, and at no point did I feel that they would be unwilling to aid us in any way. Also, the hotel is quite centrally located in a beautiful and seemingly safe location.
The location was very central Too close night time activities which was noisy. Wi Fi difficult to access
This hotel was right across the street from one of the tourist offices, and very convieniently located. It is a boutique style hotel, even though it is large, and very well appointed rooms, and ameneties come with this hotel. I would definately reccomend this hotel. Everything was well organized and in tip top shape -- the only thing was that the parking was extra, but right at the hotel, and the breakfast was a bit expensive (but we didn't eat it so can't review it). Overall, this was a really well situated and lovely hotel.
Good position near the river. The hotel was very close to major roadworks. I believe this should have been advise at the time of booking. The sign indicating parking for the hotel (which was also a taxi rank) was not very clearly marked.
the hotel was close to all the main items we wanted to visit and more the hotel did not have a exchange facility and we had trouble finding a bank open when we arrived but it was only a minor problem
Very nice location. Unfortunately, our room was riverside. Therefore we could not see beautiful sight.
There was a great view from out room to the fireworks at the Expo 2008 that night.
Location, location, location. Price, price, price
central location parking difficult to find - need to cross bridge, go into bus-taxi lane and immediately after hotel take very narrow lane. Breakfast was a bit pricy.
clean. comfortable. good bathroom. the nightclub outside.
right next to the center, and amazing price
perfect location, nice and friendly staff not many people spoke english
noise, airconditioning not functioning
Location is excellent for walking to key shops, attractions, and restaurants in the old town. Room well-appointed and comfortable. Hotel across the street from a nightclub which was very loud and had bright lights on into the wee hours for rooms at front of hotel. Bring earplugs.
very central and convenient location night club opposite (Friday night)
The hotel location Was cold
Perfect in the center of city, for business, city holiday It is difficult to come to the hotel by car, and one should be aware that additional price for carparking is 17,50€ per night
Good location and nice design. Very noisy.
location they are stil working on the hotel, ther were no windows in the reception! The spa is very litle and is not realy a spa a sauna for two, a steamcabine for two and a jaccuzi for tree. The rules are not clear some people are naked others with swimwear.
Location Gouged price, Contruction, construction, contruction. Lack of recommendation of Laundry service by staff
the room was lovely and clean, also the bed was lovely and the view from the windows ! it was also great to have opportunity to use the internet there was no kettle in the room to make cup of tea...
1. Helpfulness of the reception staff. 2. The central position of the hotel. 3. The generous sized bed!! Lack of availability of an iron and a hair dryer. Also there was no manual for operating the luxury shower.
Very good location in the city center, nicely renovated. /// En el centro de la ciudad, en una casa bonita. Very, very high price, because of the Expo Zaragoza (almost no hotel avaliable, so the hotels doubled the prices). Not so well accessible with public transport from train- and busstation. /// Precio muy, muy alto, a causa de la Expo Zaragoza y los pocos hoteles disponibles en ese periodo; muchos hoteles han doblado los precios. Mala accessibilidad del hotel desde la estacion de tren y autobuses.
The equipment is designed but not of good quality. Not all power outlets in the room work properly. The shower is made by plastic, the turning handles of the whirl pool are already broken.
Double rooms were requested (as opposed to 'twins') and the hotel were adamant that double meant twin beds unless specified as a double bed (although I have never heard of this before!) - took a little sorting out and we still ended up with two of the four rooms as twins but we have learnt our lesson.
The location is excellent. The renovations going on at the hotel. The old rooms are terrible, especially compared with the renovated rooms. In general both are quite small.
The location of the hotel was brilliant, ask for a room facing the plaza. The room was starting to look shabby, and the hotel was undergoing construction.
very friendly and helpfull staff on reception and restaurant. Restaurant excellent and good value. Excellent position with parking only a 100 meters or so away
Fantastic location and friendly staff
The location was great. It was 5 min away from all the great restaurants and clubs. And it has an advantage with the parking. In the room description it was stated "sound-proof rooms". Unfortunately the rooms were extremely noisy.
Good location. has its own parking. a large, pleasant room. clean and tidy. good price for this hotel. Difficult to reach by car first time. No WiFi in some rooms.
I was in an annexe of the hotel, just around the corner from the main building. As such, it was very quiet and private. The staff were extremely helpful and welcoming. Also, the location of this hotel is second to none, very close to the Plaza del Pilar. I don't think there were any negative points at all.
Very friendly staff. Nice buffet breakfast. There's wifi in every room (just ask for the password). Right in the center of Zaragoza.
The central position gives good access to all the main attractions. Car park only takes small cars.
-Position, quite central. In the bathroom they have anything, toothbrush and shaving razors. Friendly staff. Breakfast not included but cheap at 8 euros. -The room was difficult to open because of defective key. The air conditioning was incontrollable. I payed 128 euros / night, really really expensive for what it was. Because of this price I will never ever stay at this hotel again even if they reduce the price.
The staff were all lovely and very helpful. Location was excellent. Good comfortable bed. Parking close by and secure. Our room was rather small and the bath was tiny. We would still stay in the hotel again though.
Friendly and helpful staff. Good location. Badly needs renovation. Looks rundown.
Good double glazed windows so very quiet although looked onto sreet. Close to tourist spots and good places to eat.
The location of the hotel was great, parking was provided at a reasonable cost and the staff were friendly. N/A
the kindness of the staff
The hotel is centrally located. The restaurant is good value. The people at the front desk are very nice. There is no internet service in the hotel. You have to hook up your own computer with the phone and dial-up.
Central position for visiting many interesting places and restaurants. This was second time we stayed there. Last time on the third floor this time first floor and noisier. The room was less pleasant and the bathroom not very comfortable. We probably would look for a different hotel in Zaragossa next time.
No coffee making facilities. Bathroom very small.
We liked it. The hotel's in the corner of the huge and busy Plaza del Pilar, so it's central to the sights and cafes and restaurants. We had no problem with traffic and street noise.
The location Needs urgent maintenance. Paint peeling from the wall in the bathroom,the window did not shut properly in the room, so noise from airpumping system entered freely from the courtyard. Based on previous reviews, I booked an internal room far from the lift, but the lack of proper double glazing kept the problem of noise an issue. The overall feeling was of a 2 star hotel in need of TLC.
Polite staff Room was a bit basic
The confort of the room and the location of the hotel.
Lo mejor es la situación en la que se encuentra el hotel, enfrente de la catedral y con vistas a la básilica de nuestra señora del Pilar. Esta algo antiguo
Staff were pleasant, reasonable and made an effort to express themselves transparently.
Central position near shops and restaurants river etc.
very centrally located a little on the shabby side