Plus: Desk clerks Sam and Emily are excellent PR people for Hampton. Each is welcoming, thorough, responsive to guest needs (my needs) and resourceful. Please put a commendation in their personnel files.
Minus: The bathtub in 227 has no safety strips now bathmat. I fell in the shower, unhurt but irritated that the floor of the tub was so slick!
Minus: I was overcharged for my one- night stay by $50. Did not honor kayak price even though I showed them the confirmation information on my iPad.
Plus: comfy beds with nice bedding
Minus: $50 charge to my credit card for incidentals, which will be reimbursed in a few to several days. I wasn't told this was going to happen.
Plus: Next to the mall, nice pool, clean rooms and polite staff. Breakfast was pretty good.
Plus: The size of our suite room was great and the staff was very friendly
Plus: The pool was nice. Breakfast choices were good.
Minus: At breakfast, Hotel employee was spraying tables with cleaning fluid and my water was placed on a nearby table while I was making my tea at the beverage station. She sprayed my table and the overspray went all over my cup. She denied it and argued with me
Minus: They refused to let us check in early to get ready for our wedding at 3:30. Then the room was not even ready at the check in time at 3.
Plus: clean rooms and premises and friendly staff
Minus: elevator location was poorly designed for individuals that are handicap to use when room was on other end of motel
Plus: Nice pool area with hot tub and a basketball hoop for the kids in the pool was great. The room was very spacious suite and the breakfast was excellent! The hotel bar was well stocked and had a full-time bartender after 5 PM which was a nice extra.
Minus: Went to the front desk a couple times and no one was around for a little while. Could've just caught them when they were cleaning up something so didn't make a big deal.
Plus: since we couldn't use the pool, hot tub or sauna, the hotel had a bar to help destress after a long day of driving.
Minus: We never got to use the pool, hot tub or sauna because someone's kid puked in pool. This was disappointing, as the pool and hot tub was the main reason I booked this particular hotel & even though the hot tub was not affected we were not allowed to use.
Plus: The pool was ok it just needed less chlorine and clean towels
Minus: Mostly everything was going wrong. We were forced to wait with our party guest for our room for over 2.5 hrs and the breakfast room was filthy and not stocked well. The staff were very rude
Plus: clean great staff
Plus: Basketball hoop in the pool.
Minus: There was a very loud wedding reception in the parking lot for much of the night.
Plus: Nice pool area - excellent breakfast too
Minus: Our room was on 2nd floor and very warm. The cool air did not work and made fir a long, uncomfortable night.
Plus: Very nice/cozy room. Pool area is great and has adults only time after 10 pm. Breakfast was very good with many choices. I love that check-out isn't until noon- it gave us plenty of time to eat, swim and shower before we needed to leave. Great hotel!!
Minus: I wish there was a fan in the bathroom. It gets pretty steamy when taking a shower. I turned the heat off because the noise of it kicking on/off was keeping me awake (light sleeper) but it still kept running.
Plus: Liked the pool the best fun for all the grand kids
Plus: Loved the hotel. Clean and great pool for kids. Made it so we could stay an extra night. Would definitely stay again. Great breakfast and had pancakes for kids from 8-midnight which was great for the night of the rodeo.
Minus: The pool & hot tub was both shut down. Had I knew that when reserved the room we would've stayed somewhere else. It would've be nice to have a refrigerator in & microwave in the room. This was supposed to be a 3 star hotel. Very disappointed.
Plus: The comp breakfast was the best part of the stay. We paid the extra money for the benefit and it was totally worth it.
Minus: They did not tell us that the pool was closed. I was looking forward to taking a dip.
Plus: The bed was comfortable. Continental breakfast was good. Very nice pool area.
Minus: The heating/cooling unit in our room was pretty outdated. It was 60 degrees in our room when we arrived. I struggled with figuring out the heat controls. Woke up too hot in the middle of the night. Just couldn't get the temperature to be 'just right'.
Plus: Rooms were clean. Bed and pillows were comfortable.
Minus: The restaurant prices were OUTRAGEOUS. Way over priced on drinks...
Plus: Room was nicely updated
Minus: Poor lighting and common areas dated
Plus: Very nice rooms, great breakfast
Plus: Breakfast and the pool
Minus: The alarm in the room, like a smoke detector or something started chirping at 1am one night.
Plus: They were able to put me in the room I requested when I got there
Plus: I was in town to attend a friend's wedding. The wedding reception and dance as well as the gift opening were all held at the hotel. The hotel staff were VERY accommodating, friendly, and extremely helpful!!
Minus: When full parking can be challenging.
Plus: I was in 219, huge room! Nice lobby and restaurant!
Minus: The room was small. The hallways smelled very smokey. As the night went on our room smelled like cigarette smoke.
Plus: The staff
Minus: The area
Plus: The hotel was clean and the front desk people were very nice
Minus: Not enough lighting where you park it in comfortable when you traveling by your self especially when your an older person.
Plus: close to bike trails
Minus: Floor under carpet was falling apart. Sink drained really slow. Had a hard time shaving. Shower drain was also really slow and had to stand in water. Who knows what I was standing in.
Plus: The rooms were clean and beds good. I liked the pillows.
Minus: My room did not get 'made up' every day....only the first day I was there. This was no big deal but it was nice the first day to have my bed made and fresh towels/wash clothes if needed.
This hotel is very clean and has a friendly staff. Hunter friendly.
Plus: Very friendly staff. Complete breakfast.
The afternoon clerk who checked us in was not the most helpful or service employee I've met over the years. The price for our stay seemed way out of line with what we've paid for even higher quality hotels within the past six months. We strongly suspect the price was jacked way because we arrived the day before pheasant hunting season began. All hotel prices in Aberdeen were way above anything we've ever paid in towns of comparable size. We felt price gouging was going on!!!!
Plus: The room used every bit of space in a most economical manner.
Minus: The area in which one had one's complimentary breakfast was very small. Hardly adequate for the potential number using this option. Price seemed extremely high for the hotel's rating. See note below.
Plus: Staff was nice, room was quiet. There was a frig and internet. A basic 2 star motel.
Minus: Beds were really bad. Apparently old mattresses, very hard and bowed in the middle. Did not get a good night's sleep.
Drains needed a good plunging. Result - cleaner shower and bathroom
Minus: Bathroom/shower needed a good cleaning
the location was good and the staff friendly and helpful
Plus: it was quiet
Minus: HBO did not come in on the TV and my favorite program was premiering.
Plus: I liked that it was next to a decent restaurant. Max and Erma's
Minus: The bed was too firm/ cheap and the pillows were too flat. It was not in a prime location and, there was small lobby that was not meant for meeting groups of people. I'm glad it was nice outside. I would've felt cooped up otherwise.
Plus: The continental breakfast was very good. They offered a great selection of food and were very diligent in keeping everything stocked. The staff were very friendly and accommodating.
Minus: The first room we were given had a very strong smoke smell and the window did not lock. The window was also missing the screen. The second room we were given smelt much better but there were multiple stains on the carpet. The shower/bath tub looked very dirty as well. It appears as though they had tried to fill chips and cracks with a cocking material that did not match the color of the tub. Also the hot tub was out of order and the swimming pool was very dirty. The sides of both the hot tub and pool were stained yellow.
Plus: Nothing. I didn't expect much from a Super 8, but this is the worst place I have ever stayed. The front desk lady was rude and said our room might not be cleaned yet at 3:20 and that we could go check ourselves. It wasn't; so we came back around 4:30...
Minus: ...The room still wasn't clean but 5 people came out, the last one said she was almost done. There wasn't cleaning cart out side the Rm. When we went to use the shower there was black hair everywhere and pee on the floor. We left and stayed somewhere else
Minus: The a/c unit in my room was extremely loud if you actually wanted it to cool, also the fridge in the room was unplugged and moldy smelling.