Bed was comfortable The room had a terrible smell. They said you could get wifi in the hotel, but it was really only in the lobby area. The traffic outside is very loud because of a crazy intersection and you can hear planes landing and taking off.
Overall, everything was great. Location is perfect for flying to the airport. Staff was very helpful and really wants to help you! Room was comfortable and clean. 24 hour shuttle was awesome! Great value for the money. For those who arrive at off hours there is a Denny's close by. Our only negative was the breakfast which was very processed (e.g. scrambled eggs were bland) and not enough variety for the cost of that hotel.
Came in on a late flight to San Jose and stopped off at the Holiday Inn Express for a night before jumping off into the Costa Rican countryside in the morning. For this purpose it did exactly what it needed to do. Shuttle bus that picked up at the airport was a plus. A little bit pricey for what you get but not acceptable for one night. The breakfast options were pretty basic but in their defense they were a typical Costa Rican style (gallo pinto, eggs, coffee, and some fresh fruits). Traffic at the intersection in front of the hotel can be horrific so keep that in mind if you will be driving. Also, keep an eye out for the shuttle bus that comes around outside of the arrivals area and stops close to the taxi stand. A "helpful" local showed me where to go then just happened to mention that he works on tips. I could have just waited on my own for it...
Everything was very good. Friendly staff, good breakfast, good parking. Five nights and all went well. The traffic at the entry to the hotel is nightmare.
Great time at the hotel. Modern, clean, easy to access from the airport. No complaints at all
Close to airport. Great front desk staff.
Very close to the airport and a free shuttle every 1/2 hour. A good first or last night stay. 6-7 restaurants right across the parking lot.
Everything about the hotel was just perfect. It was right down the street from airport and the shuttle takes you there every 30 minutes. I had family staying on another floor and the elevator only allows you to go to your floor. Good security but too good I guess
El hotel es.bonito El servicio es pesimo
The price for one night was amazing, and the location to the airport was really convenient. If I had a layover in San Jose - Alajuela I would definitely stay there again. Continental Breakfast was not included with the deal I got on Kayak.
Location near the airport is its main advantage. Inside is peaceful, clean, modern, and comfortable. Front desk staff gave some great advice including that we return our rental car the night before our early-morning flight, and that the rental car shuttle would bring us back to the hotel. This was the best idea and greatly simplified our morning of departure. The hotel shuttle to the airport was quick and efficient. The pool is tiny, and tucked away in a back corner. The cafe/restaurant in the lobby is modern and inviting with a great looking menu, however, our waitress was the slowest on the planet. Every step took about 5 times longer than it should have. Even when we finally caught her eye (the place was 90 percent empty at the time), and indicated that we wanted the bill, she took another 10 minutes to finish sorting cutlery before coming over and putting us out of our misery. The food was good, but the service was terrible.
Location, close to the airport and has restaurants available for those arriving in the evening
Close to airport, affordable, queen-sized beds, big enoigh for 4 adults Some of the staff wasn't the friendliest, but no one was rude. They were all informative. No complaints!
Hotel Villa Dolce is in a convenient location. Rooms were clean and had everything I needed. Staff are all friendly and extremely helpful. The same can be said about the owner and his wife who live on the property. I loved my stay here and would recommend it. I definitely will be back!! Pura Vida Nothing
The hotel was convenient to the airport, with great staff and a good breakfast. The room was neat and tidy. However, the shower needed an update and shower head didn't work properly,
It was clean and comfortable. Convenient to the airport with shuttle. Nearby restaurants, too.
I liked the shuttle and the breakfast in the morning was pretty good. Room was comfortable and clean and front desk was helpful. Close to a casino and that was fun to do. We just stayed here to catch our early morning flight back to LA.
Room was comfortable, little convenience mart was great, and free shuttle service to the airport was very helpful. Staff member checking me out in the morning was extremely rude, and did not treat me like a guest. She then proceeded to treat the male guest behind me with actual etiquette ~ not sure why it's that difficult to remain consistently polite.
Friendly staff, clean, convenient for transition in or out of country. Five minutes from airport. Pay departure tax at Greyline. Across from casino. Little tough to get to if driving self. Exit off highway is odd. Exit left, then turn left and immediate right into holiday inn and continue to Hampton.
Breakfast was good, the free airport shuttle was the kicker. A/C was a luxury, but too much of a good thing. Ended up in pants and a jacket during breakfast.
The location is excellent for those arriving or departing San Jose airport. I had rented a car from one of the rental car companies across the parking lot so it was very convenient to drop off the car and walk over to the hotel. I had hoped to pay my departure tax but didn't realize that it was only available until 4:00PM. One person at the desk told me he could do it later, but when I checked again at around 6:00PM I was told the system wouldn't allow it. There aren't a lot of options for food nearby.
Wonderful place to stay! Staff was helpful, friendly and professional. Hotel was very clean, and the room met all of our expectations. Shuttle service to the airport was fantastic. The driver was friendly and helpful with our bags and such. Great place to stay!
The swimming pool and lounge area. coffee in the lobby along with apples jets flying overhead - unavoidable result of being convenient to the airport
The owner/manager was really friendly and helpful. This was better than expected for the price. Our only complaint was some spiders/webs under the bed, but that's an easy fix.
The owners were so friendly and helpful - we felt safe and comfortable here. It became our home away from home.
The 'manager,' son of the owner, was superb! He was easily reached by phone, spoke excellent English, arranged for a rental car and a cab to get back to the airport, gave us directions and advice. We 'adopted' him! The driveway up to the B and B...slightly steep which is quite common in the mountainous areas of Costa Rica.
Very secure location. Alajuela and San Jose are a bit crowded and sketchy. This is is a suburb of Alajuela. We state there the night before we returned to the United States. It's close to the airport and downtown but in a safe and quiet spot that is not too remote. The staff is really warm and helpful. Great experience. Free airport shuttle as well. no complaints
There's a restaurant that has the feel of a soda on site. Rooms are comfy and staff is very attentive. Perfect spot if you need a place near airport but don't want to stay in an American chain hotel that lacks character.
Friendly staff. Window in room opened out to a hallway and not street.
Service was very accomodating. Wonderful people.
Easy to drive to and free parking. Can walk to restaurants and shops. Great staff. Good breakfast. Refrigerator & safe in room. Very nice. Large rooms. Queen bed. Room next to a public space & below another room. Noisy at times. Early riser above us walked with heavy feet. No water pressure, unless you like cold showers.
Quiet and comfortable Room was not the one we reserved. We reserved a King Bed and ended up in a room with 2 Queens
Great staff, room was great. Good location to venture out from. Wouldn't plan on pool time, small and in courtyard. Rooms in hotel part a little noisy in the a.m.
The owner and staff was super! They gave us directions to help us find our way around. The room was simple but nice. The casada dinner we had was very good. Breakfast was good too. Te grounds and pool looked awesome. It was difficult to find for us with no directions, but it wasn't the owners fault.
Wonderful hospitality from staff. They go far above and beyond to make sure everyone is happy and comfortable.
The staff were very helpful. Dank little rooms, terrible smell of something like diesel and septic that would come pervade the room from time to time.
The staff was very helpful and always available The uppper screens were filthy, hole in the wood was plugged with a piece of paper.
the people were very nice and helpful a pleasure to deal with the room was basic beds bathroom overhead fan/light no safe it was the jets passing over or taking off that woke me twice.
Close proximity to the airport , Very friendly staff
The accommodations were decent, I arrived at 2am and there was somebody there to check me in and show me the room around, very friendly. The place was fine and cheap (I stayed at the JW Marriot as well for nearly double the price but it was nice!) I only stayed the night and then left at 7am where the office guy cooked a DELICIOUS breakfast and the coffee was AMAZING. The breakfast was a nice plus! I didn't really check out the amenities because I literally stayed for only like 6 hours. Called a taxi for me which arrived promptly The room was nice but there was no AC (I think) but the fan worked very well. I didn't feel like it was super clean and the bathroom was small! The shower was fine but the pressure was very low, NO shampoo or conditioner or lotion or anything but they did have bar soap, so that's something... It was a small room, and online the price was the same for a single or double bed but at the hotel it was $8 cheaper for a single bed, which I would have booked if I knew in advance. They ask to pay in cash, dollars or colones, which is better because I avoided my credit card fee.
The pro's were: - Nice staff -Big room -Nice tours leaving from the Resort -Food in the restaurant was pretty good Con's -Not really close to anything -As soon as you leave the hotel, you see the 'real' San Jose -Everything else was fine up until the last day. I went to the airport and realized that I left my camera in the room, so I drove back and to get it only to find one of the cleaning ladies stole my camera and would not admit it. I know exactly where I left it... GUARD YOUR BELONGINGS!!
I was at the pacific cost in costa rica, so to void flight issues i came back to downtown one day before my flight, looking to save few dollars i book at the martino hotel, very beautiful place with a bit of italy, the best thing was the food and the staff, so i m very happy and my best to everybody there, thanks crew... hope to come back very soon, my promise to stay more days and get a free spa, :)
We stayed three nights, wonderful hotel, great food, the spa is gorgeous but VERY expensive. Do NOT bring any children to the Hotel Martino Resort. No playground, nothing for a child to do. No 'Kiddie Pool', no child portion plates in the restaurant, and the child seat was old and not in very good condition. I do not understand how this was rated a 5 STAR hotel
Stayed for 3 nights drove to Arenal for 2 nights back to Martino for 2 nights. My wife our 8-year-old our 15-year-old and I. Wonderful food good wine selection gorgeous pool terrific gym. Never went to the spa. Rooms were very nice staff polite and fun Great zoo up the road #40walkable#41. We dont know exactly when...but well be back...we ALL loved this place. Keep in mind this is Central America and its important to take your kids places like this instead of Las Vegas or Orlando. We found everything in Costa Rica charming...from the narrow roads to the little lizards to stopping for lunch in the middle of nowhere. Wonderful hotel great vacation.