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location is very good although be prepared for 1 hour transfer in 4x4 from the landing Port - there is no roads in the island, only trails.... it rained one day and the pain on the umbrellas and the seats on the beach went on all towels and clothes...the entire terrace was brown with paint instead of white...
The room 241 was just outstanding: a big surprise. All the buildings and all the little details everywhere were very pleasant. We enjoyed it very much. The streets to come to the hotel are lousy, it was a real adventure, but it's not the hotels fault
Staff was very friendly and food is great. There is a band singing at the main restaurnat at dinner time, it is very nice!! Road to the hotel is very rocky and so uncomfortable. The spa was average.
Very relaxing, the villa was beautiful and the view from it was lovely. We stayed for a week but grew bored towards the end, I think 5days is enough, there's not a lot to do except laze at the pool/beach and there's really limited food choices nearby.
Own pool is simply what you really enjoy when having a romantic or family holiday. Wannabe perfect gastronomy. Food was eatable but nothing for gourmet.
A beautiful hotel in Thai style, with great views and surroundings! Both restaurants offered great food and friendly service. Very romantic night time dinner on the beach. The villas are both romantic and child friendly. Fantastic pool and beach. And privat speedboat to Koh Samui - what more can you ask for?
The Santhiya Resort is dreamy, magical place. Great for honeymooners! The spa treatments were way over priced.
We love that place:-)
very good location, easy access to the wonderful beach; it was very easy to rent a moto at the hotel (for a very reasonable rate) which gave us the opportunity to explore the island (very recommendable) the apartment rooms smelled of mould due to the dampness but maybe the bungalows don't have this problem (?); when we arrived there was some confusion about our reservation as the internet was down and we didn't have our reservation number with us but this was resolved after a few minutes
Verry nice bungalow, with great view. Love the hammock on the veranda. Restaurant is point on a hill with stunning views over the beach.
The location of the resort is fantastic with what feels like a private beach. Although the facilities were good, they still lacked in some of the additional services associated with the luxury suites. Simple things like an iron would have been useful.
Great comfort of rooms, great location (only five minutes walk to Haad Rin Beach), clean and amazing private beach, the best Spa service ever in Koh Phangan, The reception staff were very rude. maybe cuz it was the Full moon days and they were fed up with all the crowd, but that is no excuse to be rude & unhelpful. I have changed the booking from double to single, but they still forced me to buy the Full moon Party ticket for two people. at first they said we werent informed of the change, and then when I showed them the confirmation email, they said no you still have to pay for a second person. The Cocktail party was crap and the food & drinks were disgusting.
My friend and I had the best time. The beachfront view is beyond amazing. As was the staff, whom were so helpful, accommodating and friendly. the next time I visit Ko Phanang, I would hope I can stay at the Bay Resort. To walk up that steep hill to get to the main road can be dreadful, but you feel so accomplished when you make it to the top!
The hotel is right on a private beach, the location is amazing, near the pier but isolated. The staff is very friendly and helpful, they speak English and good communication is not common in Thailand. Breakfast and restaurant are very good, you can borrow a kayak or snorkelling and other sporting equipment. WiFi is free. Our bungalow was beautiful with ac and sea view, We enjoyed every moment and value for money was excellent.
So peaceful and beautiful! Friendly staff. Lovely design and decor of cabins. I had some bugs in my room.
Very nice rooms, good location in a beautiful beach, quiet but also close to to the town, good spa at reasonable prices, good food. I would recomend to everybody. Swimingpool was a bit dirty
The location, walking distance from the centre of Had Rin and at the beach.The food and cocktails were good. On the website the hotel looked nice, but the resort was a bit worn out, it seemed that they did not do any maintenance on the rooms and garden. Everthing looked old and broken, sunbeds at the pool were dirty and the room was very small, tiles in shower dirty and no mosquito net on window. Lock of room was not working properly.
The hotel's location was really excellent with a nice restaurant and private and beautiful beach. The food was excellent and reasonably priced too. The hammocks at our room and at the beach were unique. Hospitality lacked totally!!!.....No smiles and greetings at all!! No room service!!! Rooms were pretty ordinary and small for a 3 star!! Staff was the most unfriendliest kind than the rest of Thailand!! Spa was located right at the beach but the massage was not great!!
The hotel has its own nice beach. The photos looks like the pictures shown by booking. On the restaurant of the hotel you have many choices of both delicious tai and occidental food.It has its own spa and awesome massages. It's a little bit far away from the north of the island and you need scooter to move around the place near to the hotel.The places around the hotel don't look like as pretty as the north of the island.
It was nicely tucked away from Haad Rin but walking distance. Very good for value. The food was a bit pricey but also good.
Nice pool area, beach okay, much nicer if you walk to the full moon party beach (5mins) to town, food good in restaurant rooms basic enough but comfortable
Nice hotel, great waiters. The road to the hotel is like a roller-coaster. Terrible location.
The location is perfect and the hotel is quite and beautifully. We order room service and we food was tasteless. The main issue was that money was stolen from the safety in my room and the staff didn't care and finely they send me to the policy by myself.
I was not expecting that hotel will be in a different location. I would say Location, Staff and View are very good.
Our own smimmingpool enclosed to the big 2-room bungalow surrounded by a beautifull jungle-garten, with the beautifull stunning sea-view over the bay&beach. The personell especially the reception was friendly and always helpfull. The privat large Resort swimmingpool. The bay, the water and the beach was beautiful with non disturbingly noises(music) from the hotels around. The coral house reef is still almost intact and invites for snorkeling. I recommend to choose and book a standart room and negotiate an upgrade to the e.g. pool-villa on arrival; can save you up to 50% of normal charge. Not possible to call out either local or international from the room, which was only possible from the reception. Moderate mold spot on the ceiling in the bathroom over the shower head( which can possibly happen due to the high temperature & humidity). The breakfast was sufficient and good but not varied and only small selection was offered; Thai-food was not offered for breakfast. For lunch and dinner i recommend the "salad hut bungalow&restaurant" in the middle of the bay, as well the "double duke" just next to the Resort which was cheap and delicious, especially for fish&seafood-barbecue.
Excellent No complaints
the staff was excellent, the location beautiful, service was spot on, i would really recommend it to any one that dont mind to live a bit away from it all no
Bra personal i resturangen. Väldigt lungt för de som vill ha avkoppling. Vid fullmåne väldigt lågt vatten under sommaren. Nej
Personal, i stort sett alla, var mycket tillmötesgående, glada/leende och uppmärksamma. Pga lågvatten var vattnet otroligt varmt. Har inget med hotellet att göra; men vore mycket bra om man berättar att shopping är i stort sett obefintlig och lågvatten i stort sett hela dagen under sommartid, ändå var denna strand en av de bästa på västkusten! Gick inte att simma, mest ligga och plaska i lågvatten. Pga lågvatten, trots sandbotten, var botten mycket svår att gå på utan badskor pga många vassa stenar och mångder av sjögurkor.
Mycket fint läge. Trevlig personal. Lågt vatten i Juni-Juli, gick inte att bada i havet.