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U Zenmaya was definitely one of the highlights during our Thailand trip. The staff was so kind and informative and even taught us some Thai phrases that we could use during our trip. Our room was spacious and super clean. Unfortunately the pool was under construction so I cannot speak for this but they did provide us a free shuttle to a few other local pools and the beach. We took advantage and went to a nearby hotel to swim, which was beautiful and made up for the construction.
Personalen, maten, designen, utsikten, skybaren. Allt i toppklass! En hotellupplevelse att verkligen längta tillbaka till! Bokade först 6 nätter, men det blev 13 till slut! Nej!
massag badkaret på terassen, utsikten mot havet, härligt stort rum lite dålig service,
En härlig känsla at bo på detta designhotel, god mat, fantastisk personal och skön stämning. Saknade möjlighet till bra strand i närheten av hotellet.
hotel is only 1 year old They are sill in the middle of construction, and it doesn't say on the web site there is no half of facilities but they still charge for all.The pool is not ready, fittnis is is no ready, restaurant and bar is not ready another part of hotel is no ready. All you get is room for what you pay full rate for 4 star hotel and you are getting facilities for 3 star hotel. Only what is good about this hotel is because is only 1 year old and location what is no so important when you are on holiday and you are no harry nowhere. Don't west your money and if you got time you can check few web site and find much better hotel where they are not rip off gests My room was paid in full from hotel.com and kayak to hotel but on my arrival in hotel they ask for my credit cart and told me they are doing for security reason. I am back home already 2 days and on my credit card is still writing pending $105,50 but for what? Sorry this is no way to pick customer.I am trevelling a lot with my husband and my family as well but for sure I am no coming to this hotel again. By the way Phuket is our favourite destination and we are going two times every year.
Room was pretty clean. Showers were ok. This place is a rip off! They're Still in the middle of construction. There is no facilities. it doesn't say on the website that there is no facilities yet. The pool is not ready. There is no bar. Half of the hotel is still not built. All you get is a room. That's it! And Please be careful with your money! They charged me 216 us$ for a overseas phone call that lasted 25 minutes. When I asked the staff why it's so expensive they were really rude. So even if you get a good price for the room they'll find another way to rip you off. If you lose a umbrella they'll fine you top dollars!
We were in Phuket for 3 days - spent 2 at one hotel and 1 at Sleep With Me. We ended up leaving the first hotel because this hotel is right by Bangla Road and all the other cool places and we were so happy with our decision! The decor is cool, the rooftop pool has a nice bar/ restaurant next to it so that was nice.. and the staff was SUPER nice! However, the hotel is starting to look a bit old - it was raining and there was a huge puddle/ leak by the elevators and we saw two cockroaches.
location cleanse price rooms breakfast great pool good and simple hotel small room not fancy
The room was clean and spacious and the facility seems higher in quality than the price would indicated The staff seems untrustworthy. You have to put down a 2000 Baht (or 100 dollar) cash deposit when you check in. When I was checking out, the staff claimed that I had not put down a cash deposit and that I had used a credit card. When I showed them my receipt for the deposit, they magically "found" the record of my deposit and gave me my money back. There's also a tour/travel coordinator who has a desk next to reception. When I asked to book a taxi to the airport, I was told that the rate was 1,000 baht (the going rate everywhere else is about 800 baht), and when I started laughing, the guy said that he would give me a special rate of 800 baht. The level of deception and trying to take advantage of guests seems to know no bounds at this hotel.
vi tyckte mycket om de olika poolområdena som de erbjöd
Ett fantastiskt trevligt hotell med bra poolområde och något att göra för barnen hela tiden. Bra service!
Mycket familjevänligt. Bra läge , snabbt att gå till stranden , max fem minuter. Bra restauranger i närheten. städtiderna för rummen var otroligt dåliga. De kunde dyka upp på kvällen eller sen eftermiddag när de flesta ville ha siesta. Var mycket retligt att det inte städades på rummen på förmiddagen när man alltid var på stranden eller vid poolen.
läget, de olika poolerna, Att rummet städades sent ofta vid 16-tiden, då man ofta tog en tupplur
Kanon hotel om man har barn. Allt var kanon bra
Närheten till havet,serviceminded och vänlig personal, bra mat. På det hela ett bra val av hotell, mycket nöjd.
Nära till stranden och rent & fräscht samt trevlig personal både i reception samt hotellrestaurang Nej
Närhet till pooler och strand samt att hotellet var avskilt från stranden med staket och bevakning. Att det saknades läslampor över sängen.
Staff very friendly, huge room and bath, very clean good value
every thing was excellent. there is no car to take you to your room after 12:00am and its long long way....
The room are nice. The main swimming pool is very nice ! You can't come with guest...
4 star resort with 1 star service The responce of your gen. mngr. and staff, with exception of housekeeping whom were good, i might add the only ones. The balance were busy soliciting gratuities on a regular basis especially your pool towel attendant.
Convenience Reception desk staff service
3 big swimming pools all around the resort, so each one is not very busy...
privacy cost of food & drink
the chikingout is not fliksabul
The big swimmingpool, nice wooden interioer and rooms, good balcony. Considering the price one can't complain inconvenient location and arrangements, for instance you needed to take hotel car to go to the swimming pool, could not live up to 5 stars, but good value for money.
Personalen pratade bra Enkelska. Rent och snyggt. Vi gillade inte att det fanns en klädkodex i restaurangen på taket.
Lugnt område, god mat, ett ställe som passar de som vill vara anonyma. vill inte höra en Islamsk böneutroppare fler gånger om dagen. i övrigt allt ok
One Of The Most Luxurious Hotel in Phuket.... Very Near To Patong Beach.... Totally A Hideaway / Escape Resort with full and modern amenities....!!! Just Loved It...
The location was beautiful. The room was amazing. The pools were fantastic. Sizzle restauarant was delicious. Main restaurant was average. There was a wide variety of items to choose from, but they got boring fast. Breakfast buffet had some hot items that were not hot. Our butler never once checked in on us to ask how everything was. Very disappointed by that.
it was modern and close to the night live it was still new and well looked after, modern and really neat
Friendly stuff, pool
In-room facilities are great with many nice touches like, internet TV, Pay Per View TV, cosy bed, nice bath tub!
Very nice hotel
It was a fresh and new built hotel in the heart of Patong. Nice staff, good location, fresh.
Hotel is quite noisy and cleanliness of the room could be improved
Location close but quiet. Beautiful hotel and I will stay again most definitely. Highly recommend it to anyone. This was not a major issue but I certainly think it will benefit the hotel further is to have more English speaking staff as it was difficult at times to communicate our needs to them.
The breakfast was fantastic and the stay was comfortable
Very quiet and relaxing. Reasonable sea view from balcony. Can't think of anything.
Great location - it is in Nap Padong but tucked away a little from the usual craziness of the Soi Bangla. If you want the craziness, walk for 5 mins. Also at 2 mins walk you have the beach which is gorgeous and less crowded than the beach area close to bangla soi Actually there is nothing that we didn't like
The design of the room, the big size of the reception, the ease of use is very good in the rooms, the swimming pool.
Location was perfect, not too far from the hussle and bussle if you want it and nice and quiet. I think the mini bar was complimentary? clarification in the room would have been useful.