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Sunsets, security, friendly and attentive staff.. The Hotel by local Balikpapan standards (a community gathering pace yet not a tourism destination) is as good as the other 4 stars in the area. Not being Muslim, the 04:30 morning prayers (loud broadcasts from immediate neighbourhood Mosque(s) ) are a detriment to sleeping capabilities. The liiter and odor of raw sewage in the area surrounding the hotel is an area the local Council should be addressing with a view to improving local environment. One would not swim in the sea in front of the hotel for fear of dissolving.
Staff good and helpful. Restaurant and pub good, only because of the staff. Advertise that there was a gym, there was not (apparently still being built), hot water in shower starts cooling down after about 30 secs. Breakfast can be improved - must have the worst coffee in the world, and why coffee creamer?
I like the location of the hotel, the swimming pool the area of arround the Lobby, it is not fully covered, espeacialy when it was rain.
Swimming pool and dinner in the pool area on Friday night. The Hot tub at the pool area was not working
this is my first stay in Novotel in Balikpapan, brand new hotel, just open last year in june 2007, it was a great experiences, nice hotel, big lobby, best room and full amenities inside, glass wall seperate between bed and bath room. confort for work in the room, easy acces for internet, cheap only $14 for 24hours, full buffet breakfast, amazing buffet Lunch and dinner, always pack with expatriate working on Balikpapan. nice place for rendez vous at O2 lounge... will stay there again...in my next visit...