Monterey hotell

I liked the outdoor area. There is a large pool, hot tub, games, and communal fire pit that was a lot of fun. I really dislike the bed covers. You are either way too hot or freezing. What happened to old-fashioned blankets?

Loved that they had live music. Restaurant had good service for breakfast and dinner. Food was good as well. Did not like carpet in bedrooms. Bathrooms a bit small

We enjoyed the recently updated rooms including the very nice bathroom with vanity and open shower. We enjoyed very tasty room service meals (dinner and breakfast). We also used the pool which was pleasantly warm. The toilet was a bit of a tight fit with walls on either side. The air conditioner was a standing machine which had an exhaust that was separated form the back and until we reattached it poured hot exhaust over the air-conditioning.

Everyone from the front desk staff, the servers and bartenders, and the housekeepers did an amazing job. I work in the service industry in a casino/resort, and yet I experienced better service and a better experience with the staff at the Hyatt than where I work. A+++. The only things I didn't like had nothing to do with the hotel and its staff. It isn't located downtown, so it is a very short trek to the festivities in town. Also, it sounded like a large man was doing burpees in the room above us.

Beautiful room, beautiful view and very convenient to all of down town It seems the nicer the hotel, the less accommodations. No free coffee or breakfast, business center computers needed to have browsers updated, too many kids in the spa

Hotel receptionist at the front lobby. Upon checking in, he literally gave keys and handed it over. Didn't explain anything else, parking, amenities, etc

Checking in was not only expedient but flawless. Had no issues at all, was in my room within 10 minutes of pulling up to the front door. Room was excellent and I do suggest the pool view.

We paid 150 plus 20 to park. I am at peace with it. Recommended. 20 additional to park...cmon.

Close to everything downtown and you're right next to Fisherman's Wharf. Staff were professional and very accommodating. Spa services were great. Construction was going on outside for their conference center so you have to walk around it a little bit but inside you couldn't hear it from where I was staying along Pacific Street.

my kids loved the pool and hot tub.

We love the Portillo but the construction is very distracting. We come about once a year and last year it was complete distraction as well. The room we got this trip was so noisy. We could hear everyone walking by yelling and screaming in the middle of the night. I wish we had staying in the main building. Everything else was oerfect! We love the portola... we will visit again even tho this wasn't the best of visits.

Walking distance from everything. Construction during our stay and a long walk from the elevators

Location and price

Lovely location right in the heart of Cannery Row and on the waterfront. This is not an inexpensive hotel but let's face it this is an InterContinental brand not a Motel 6. If you want to splurge this is a good choice however if you don't need a waterfront view and stay in the connected bldg. across the street you can get a room with a fireplace for less. I found this hotel to be relaxing and the staff helpful. Even without a waterfront room they have a large deck area looking out into Monterey Bay where you can sit in front of a fire pit with your friends or by yourself and sip your favorite beverage and enjoy the view and some down time from busy Cannery Row.

Excellent service Noisiest hotel in Monterey

staff is amazing, the room was perfect and you can't beat the location at one block from the aquarium.

This was a great location within walking distance of phenomenal dining and wine tasting rooms. Room was exceptional, the service excellent and the spa personnel accommodating. First deep tissue massage I ever tapped out for a slightly lesser pressure. We will return over and over again. You have to stay here when in Monterrey! Nothing

Location was excellent, Hotel was beautiful. Staff was world class. Will be staying again in the future. A bit pricey

You can't beat the location- just a block away from the Monterrey Bay Aquarium and right on Cannery Row. Staff was all very nice and the facilities were top notch. The restaurant was not pricey and not very good. This is a small complaint, as the view was outstanding and there are plenty of better places to eat within easy walking distance. Would have been nice if wifi was included with room.

The location was great. Right in the middle of Cannary Row. The pool was small.

We were pleasantly surprised with the gorgeous room that featured high vaulted wooden cross-hatched ceilings, a romantic fireplace and balcony, two showers, a comfy couch with huge wall mounted tv, and a cute little kitchenette/dining area. It was super close to the wharf which is a huge plus. They charged me for the bottle of water I took in the fridge so be careful. It's a trap!

Great location, friendly staff. We stayed as a family and our daughter loved all the beautiful flowers. Easy walking distance to the beach and Downtown Monterey.

It was pretty spacious and the front desk girl was really nice. Room wasn't the cleanest, and the walls were really thin, you could hear everything going on next door.

Very roomy, clean and close to fisherman's wharf. Walking distance to several restaurants.

Rooms are very warm, inviting, and comfortable. Would appreciate it if you would install a Tesla charger (electric car) in your garage during your renovations. Tesla will give the wall charger to you upon request, you just have to install.

it was a very nice room and very spacious. It was expensive and did not have air conditioning.

booked the suite and hence was quite spacious for a family of three. breakfast was continental but had some hot stuff like oatmeals and was ok to take back to room and eat with the family. Parking was extra which was not revealed till we checked in. a stiff $20 per day per car. which given other hotels were not charging, felt like nickel and diming

Clean. Nice nice room.

We often stay in Monterey and we very much like this place. It's location is great if you don't mind walking a little, and the rooms are nice, clean and well-equipped. The amenities are small -- workout room, pool, etc... but when in Monterey there isn't a reason to stay at the hotel anyway. During peak season, the rooms are a little pricey here

I was looking for the best hotel for the most reasonable price that accepted dogs. This was the one that I found using Hotels.com and Yelp and other resources. They honored my reservation made late last year and I was able to bring my dog. That was really great. The rooms were very nice, very clean. It was an excellent value for the money. Some people complained about the noise but I did not notice any problems with that. Staff was very nice and allowed me to keep my trailer parked in the lot while my boat was on the water. That allowed me flexibility during my visit. The front parking lot was very tight and very full. The back lot was not accessible due to construction but I assume that would free help once construction ceased. They no longer accept dogs. I would go back again if they allowed dogs still. In fact, it would be the only place I would go while staying there. The fridge is a little small but many food options were nearby so storing food is not really highly necessary.

-We were allowed to check-in early (11am!) -The room was clean and the bed was comfortable. -The fireplace was very romantic and made the room toasty. -The outdoor pool was heated and clean.

The valet was super nice and helpful. The young woman checking me in was friendly as well. I was happy with my stay

Booked a three night stay and had a wonderful time. The location was amazing and the service and time spent at the hotel was great.

Location is the best in Monterey. Staff is helpful and courteous. They should put foldable beach chairs on the balconies to enjoy the view even more.

Most rooms have 2 comfortable queen beds. Hard to find. Made a reunion of old friends very comfortable. In room Starbucks coffee was quite good. Far better coffee than at most hotels for those of us who need a good cup as soon as we awake. Selection of snacks was limited to small vending machine size without many healthy selections. Would like to see healthy and larger sized chips, etc sold in larger sized bags on premise.

When we first got there the view was stunning. The beach was right there and there were public access points to it, making access to the beach easy. Our room was an ocean view. It had a great feature for windows where there was an automatic screen that could go over it for privacy. The staff were friendly and the room as a whole was very clean and comfy. The place felt like luxury and we thought it would be a lot more for the price. Would definitely recommended it. The only problem I noticed was the door stuck a little bit. It was hard for me to open my door to the room. You had to push hard to open it. It also would not close unless you slammed it. That was the only problem I noticed, and I'm surenot eevery door is like that.

Location No free breakfast

It appeared the valet used my car for personal use. Found papers in the front seat of my car not belonging to me when I picked up my car after my stay. Very concerning.

The customer service was amazing and the room I picked was smaller than I thought and they upgraded me for free and the new room was amazing and we had a great time there!!! It was close to lots of sites we visited and we had a great trip!!!! I didn't like the stairs and the elevators were far from the room due to the fact that we have to pack a lot because we have a baby but the bell hop helped us and they accommodated our every need!!!

The most polite, friendly, and helpful staff I have encountered at a hotel in awhile. The hotel itself was located in a perfect spot in town with lots of food places and stores close by. The fact the this hotel has such a historic history, being that it is 112 years old, made it all the more fascinating. Loved everything!

Location was a block away from the wharf with restaurants and shopping nearby everywhere. Hotel was beautiful with historic architecture and vintage furniture Walls were thin and you could hear your neighbors' movements

Absolutely charming historic hotel located in the heart of downtown Monterey! 5 minute drive to the aquarium and a five minute walk to the beach and Fisherman's Wharf. Stayed two nights with our young family with 3 kids, and they loved every bit down to how they folded the napkins and toilet paper prior to our stay. Breakfast was overflowing with ripe strawberries and Boyd's coffee, and the staff dug up a corkscrew to keep and some wine glasses so we could enjoy our bottle from wine country. All in all, wish we could have stayed longer, and very pleased with its prime location and roaring 20's charm. Parking was slightly challenging but we were always able to find some spots on the street.

Great location and easy walking to all things Monterey. Old boutique hotel with no provided parking.

The attention to detail in rooms and by staff if we had a request

Free drink on rooftop bar during happy hour (5-7 p.m.) Free delicious plated breakfast including bacon, eggs, orange juice (much better than standard continental spread) Room was small, but very well-appointed and comfortable Would definitely stay here again and recommend to anyone We felt like we got very good value for the money The only thing that was less than ideal was the on-street parking, but that worked out fine for us.

Very clean and loved the Jacuzzi tub and heated floors, the beds were super comfortable and I loved the in wall fireplace. The bathroom was very nice and the staff was more than kind. The Complementary breakfast was amazing. It was even better than the breakfast we've paid for Though I loved how close we were to Cannery Row and how easily accessible it was to everything, the cars driving by in the morning was a little loud. Also, the rooftop restaurant was a little loud at times when we were in our room because we were right underneath but not enough to make me not want to stay there again.

This place is a true gem! The food and drinks at the rooftop bar were great and complimentary breakfast is like no other!

The rooftop is amazing. We appreciated the complimentary drink during happy hour. The complimentary breakfast was wonderful. Location is nice because it's right across the street from the beach. Parking is limited. We stayed for 4 days and our sheets never got changed so they got pretty sandy. The hotel is located on a major road and so the traffic made things pretty noisy, especially since there is no air conditioning unit and we had the windows open.

In house restaurant has excellent cook who prepares meals individually and the bartender is also top notch. Great view of the city and beach is nice. The breakfast was exquisite, the staff and facility had a euro feeling but parking is non-existent and the boulevard just outside the door offers no spots, forcing one to search for spots in a possibly sketchy neighborhood. Tiny rooms but nice.

The room was small but very clean and comfortable. The bathroom was big enough. Had dinner on the rooftop. Great view of the ocean. Great complementary breakfast. It was delicious. Staff very nice and helpful. Would stay again for sure. Very close to Fishermen's Wharf. The only problem with the room was no window. There was a door to the outside but didn't feel good about leaving the door open all night. Got a little stuffy during the night. No AC. Very limited parking.