The value! The rooms need upgrading but for the cost it was great. The bathroom fan was broken but the staff was very nice. The free breakfast was adequate but crowed. The room is very small.
Clean and comfortable Thin walls- noisy
Great value for the price. Location is great. It was also quiet. Would stay there again for sure. The rooms are a little dated but very easy to live with that especially for the price.
Clean, quiet, well-located near stores and mall. Staff was gracious and breakfast plentiful. A great deal for a family.
The rooms were immaculate, quiet and very comfortable. Used the hot tub for a nice soak after working all day. No complaints!
Bed was great and Internet was fast. No elevator for all our luggage, had a dirty towel.
I haven't stayed in a Best Western for years so I was pleasantly surprised by the ultra comfortable room, extremely comfy bed, super quiet walls and windows, and just overall very homey feel. I slept like a rock and had no issues getting up at sunrise for some nearby wildlife photo work, I felt so rested and so did my entire family. Plus the continental breakfast was great! We were worried it was so close to the highway but you couldn't hear a thing in the room.
The young ladies at the check-in counter are very competent and courteous. They made us feel welcome and important. The lady who cleaned our room, Kumari, was extremely helpful, kind, and conscientious. Our room was very comfortable, and our King bed was one of the most comfortable beds my wife and I have ever slept in! We utilized and enjoyed the Keurig Coffee makers, with Starbucks coffee in our room. We loved having a cup in our room before going to the well-prepared and delicious complimentary breakfast. This is the 3rd time we have stayed here and we will continue to do so when lodging is needed in Bellingham. Nothing!
Overall, great room with a good value! The room was a little muggy
The wireless access connection was good. Hot breakfast and not just cereal and muffins. Staff is friendly. The tv cable was slow. Trying to find something to watch was a drag. One of my bathroom towels had a very light long red mark on it like it wasn't changed out yet it was still folded nice and neatly. Lead me to inspect all the other towels before use.
We booked our flight, rental car and hotel from Travelocity just a few weeks in advance. We were very pleased with the hotel-especially for the price. Typically we prefer Marriott but it was not in our budget for this trip. The Holiday Inn Express turned out to be a great choice! Our 2 year old loved the breakfast buffet and we appreciated the 24 hour coffee!
Sink drained extremely slowly, reported for two days, never fixed.....very little evidence that they serviced the room, towels were not replaced, pool towels were not removed....the breakfast provided was excellent and very well run...
Had a wonderful stay. The bed was very comfortable. Breakfast provided a great start for the day. Location was perfect, right off Meridian and across the street from Bellis Fair Mall. We even managed a swim and soak in the hot tub. Enjoy!
This hotel by far is the best in Bellingham. Great service, great bedding, great breakfast.
The staff is friendly but the front desk staff seemed awfully young, maybe students from the near by university. The room was clean but the towels and bedding showed some signs of wear. The shampoo, lotions, and soap seemed good quality and smelled really good. They gave me extra to take with me when I asked. The pool is really small and shaped oddly so it is not really a lap pool. I'm not really sure who it is intended for. The free breakfast was more than just usual roll and cereal . There was a hot food option and the quality was fine for buffet style. There is not an onsite cafe but there are many food options very nearby. The outdoor patio was nice since it was sunny but it is small and the chairs do not allow a lot of positions for sunning. The gym is an actual health club located next door. The pro here is that it is full of all kinds of machines, the con is that is not as private and low key as the usual hotel work out room.
This room absolutely had to be an after thought ! The shower head was on the side of the wall rather than one end. So, when the water went from cold to HOT, you had nowhere to back up to! The lay out was just strange. Perhaps for handicap access? We asked for a different room, but for four nights they could only offer smoking rooms. There was no percieved effort to accomodate and they were rude! One ''Dude'' in particular made no pretense of being accomodating at all. And, for some reason, when I went out to get coffee early in the morning (every morning) there was a newspaper outside every door but ours! I was beginning to feel that we were getting the ''Online Travel Website'' treatment! What's up with that? So much for my ''Priority Club'' membership.
This is a great hotel, very accomidating for the business traveler. Not only does it have a business center with 2 computer and 2 printers, this hotel also provides free WIFI that works GREAT! I have never had any problems with the internet. Also, their breakfast is GREAT! It is always stocked and always good!!
The hotel and staff are excellent. They made us feel right at home and were available to answer all of our questions. The hot breakfast was an added bonus, we were only expecting a continental breakfast. We loved the outside seating on the patio. Overall a wonderful place to stay.
I think this hotel was more than we were expecting. Nice location, great staff, really clean.
I was very impressed with this hotel. I was just looking for a cheap place to stay for one night and park my car there for a week as I was traveling from Bellingham airport. I was very surprised with the nice room (very clean) and the free breakfast was awesome. The shuttle was waiting for us in the morning and they sent one to pick us up when we got back. All free and no charge for parking our car at there hotel. I would definitely stay there again.
If we were ever making the same trip again I would definately use this hotel again.
This is the second Holiday Inn Express Hotel that I've stayed in and both times I was in awe with the excellent service, rooms, food and facilties, I highly recommend the Holiday Inn Express!
This was my second stay at an Econolodge and both times have been perfectly satisfactory. The rooms have been clean, the staff have been prompt and professional, and the check in process has gone very quickly. It is pretty much exactly what you would hope for out of a budget hotel stay. Nothing fancy, but if you just need a clean and safe place to stay with no hassle, it is perfect. The complimentary breakfast is also nice, nothing fancy, but enough to get you going in the morning until you can get a proper meal and real coffee.
Regardless of the fact that the facility is located very close to the freeway (which is a good thing for an easy spot to stay while on the road), my room was impressively quiet. The room was very tidy and clean.
Room smelled liked old cigarettes
I liked the price, the cleanliness of the room, the VERY friendly staff, the continental breakfast, great TV channel selection, proximity to the freeway. Next time I come, I will ask for the top floor. Do not like people using a room above me.
Great location and free breakfast. Also loved parking outside the room rather than dragging our suitcases thru hallways. Beds were comfortable. Room attendant did a great job of cleaning the bathroom and sink areas. The room had a TERRIBLE odor. Wasn't sure if it was the carpet or one of the bedspreads. The carpet was vacuumed but needed to be steam cleaned. The smell alone leads me give the hotel a less-than-satisfactory rating. That and the dirty carpet made me feel like the room was not very clean.
Ease of locating, and easy access to where we wanted to go in town room was facing the highway entrance, therefore vey loud and smelly. Our room had a backed up sink, and dirty sheets on the bed. The staff easily relocated us to the room next door, but did not seem terribly concerned with the state of our original room. Probably will not stay there again.
We stayed here because we had a parent/student orientation at WWU. It's pretty convenient to get downtown or to WWU from the hotel.
Bar was fun , nice employees and good drinks
Staff were helpful with nearby events and restaurant locations.
Quiet, clean, comfortable bed; very responsive staff. We had a very small issue which was handled quickly and to our satisfaction extremely rapidly and in a friendly manne. Nothing
Very clean, up-to-date room. Very comfortable bed. The breakfast was good. The shampoo smelled good as well. The booking confirmation stated I would have a microwave and refrigerator which neither was in the room. The bathroom needs a vent fan.
Good location Breakfast is slightly lacking
It was quiet and clean and the bed was passable comfortable. The TV would not turn on and I could not get on hotel Internet despite putting in the correct password - so no entertainment offered! The pool and the sauna were both covered up. The shower felt good, but it could have been really bad if I hadn't figured out that you got the hot water to come by turning to the right instead of the normal left. Yeah.... not staying here again.
Staff are very friendly and everything was as expected for the price. Restaurants close by close early.
The best part about my stay was checking out of the place. The carpet was wet, there was a weird smell, fixtures were broken, and it was considerable loud.
Very comfortable and clean, the staff was very nice, and checkout time was relaxed. Nothing
All of the staff who we encountered were very pleasant-- when the TV wouldn't work, we called the front desk and an employee came up to our room to fix it. Another employee was on-hand in the morning to make waffles. Wi-fi in the continental breakfast room was adequate (though it wasn't very good in our bedroom). Organic soaps in the bathrooms. But despite these pros, the Lodge had more cons, and I wouldn't recommend it. Overall, the motel felt dirty and a little creepy. The hallways were dim, the carpets and walls were stained. Our window (with no screen) had been left wide open, letting in flies. The window had a small hole in it (from a BB gun?), the window sill was stained, and the curtain was dirty. The phone woke us up when it rang at 6:45am, with nobody on the other end, which also happened to an acquaintance who recently stayed at the Lodge. The mattresses were hard. Not many options for breakfast-- no eggs or other protein available-- and not even real butter for the waffles. I don't recommend this place.
I chose this hotel due to the advertised free parking. Oh boy, did I ever choose wisely! We also got free wifi, toilet paper MUTHA F#*%NG WAFFLES! Having to supply the FREE sauna with champagne and women.
The employees were friendly and helpfull and the breakfast was convenient. The internet was not up to par. At times we could not load a page. There have been previous complaints of this but I took a chance that they had upgraded.
Easy to get to with very good value. The hotel was clean, well maintained basic service. It is right off the interstate exit, but little noise from the road. Convenient access to downtown Bellingham, choice of nice running trails within 1 mile hotel.
friendly staff, clean updated feel, good breakfast. Would have gave excellent for overall stay, except neighbor with barking dog was annoying in the evening hours.
The rooms were modern and clean, and the location was conveniently close to I5. The staff was very friendly and helpful. The split bathroom design was a bit strange, and the master light switch took a day to figure out exactly. The breakfast eggs were almost pureed which was intresting.
Love staying in springhill suites! Bathroom and shower room didn't have locks or much privacy.
Breakfast, amenities, would definitely stay there again next time I'm in Bellingham I only stayed one night but had no issues
You can walk to a dozen different restraints and other stores. Right by the freeway. Staff is friendly & super helpful. Nice room!
At the price point, this hotel was amazing! Basic and Clean hotel with very attentive staff. The staff went out of their way to be sure we enjoyed our stay. The outdoor pool was clean and very warm. Whenever we went to the pool, staff immediately brought out fresh towels for us. The choice of restaurants within walking distance is wonderful too....Mexican and Thai food was great. Can't complain about anything. It's not fancy, but at the price point I don't think you can beat this hotel.
Staff was amazingly helpful and courteous. Rooms were clean and comfortable.
Great value and location. The staff was friendly and hospitable. Room was clean and had all essentials, nothing too fancy. Excellent continental breakfast with the BEST coffee we've had at a hotel!
Bed and room were comfortable and the motel was quiet. Staff was friendly. Room had a refrigerator and coffee maker. Breakfast included some good quality fresh fruit. Obviously an older motel and not the Embassy Suites but it was perfect for us. The price and location were great and it was far from being a dump or fleabag. I'd stay here again and would recommend it to anyone who's not a snob. Carpet had some stains. Microwave was a "community" microwave in the hall (never seen that before). Pastries for continental breakfast were individually packaged (like you'd buy at a convenience store).
A little outdated, but not rundown--kept clean and neat, and staff was friendly and helpful. The sauna in the workout room was great after a long day of traveling. Good location with restaurants within walking distance. Also, lots of cable channels (more than on the in-room guide:)
Just in town for the marathon, and needed an inexpensive place to crash. It's true that the hotel is a bit worn, but everything was spotlessly clean. Breakfast was better than we'd hoped - nothing hot (unless you count the instant oatmeal) but lots of choices, both carb and protein. We were also very happy with the service. All the staff were super nice and accommodating. Even though this place isn't fancy, they had everything the premium hotels offer - just in a more "homestyle" way. If we're in town, we'll stay here again. It's a touch shabby, but that didn't bother us. Great value.
Very friendly, very clean, very attentive. It's nice to see people taking pride in their business.
Well-priced hotel, very clean, coffee machine, fridge, finishes were nice. Also, the manager was kind enough to let me check out late. The breakfast spread was very nice. Excellent service, would definitely stay here again. A little close to the highway, but noise wasn't bad. Heater was a bit loud. The water in the shower was not as hot as I would have liked. Overall very little to complain about!
It's pleasant, clean, and luxurious. I love staying here.
The hotel is new and very clean, The staff is friendly and has a inviting atmosphere, the breakfast was better than expected ,so that was nice. Over all I would go back. The swimming pool was nice temperature and not too small. We were concerned about the yellow color to the hot tub water and the very strong smell of fish. When we pointed it out to the staff, they apologized and said they would get maintenance.
Fabulous hotel! The room was clean and beautiful. Easy check in and great continental breakfast. If We area in Bellingham this is the place We will stay! Mary & Greg No
All of the above. Beautifully decorated too! Nope. A fireplace in our suite would have made it an 11/10. ;)
great breakfast, buscuits and gravy, sausage, waffles, fresh fruit, nice room
great location for leaving on an early flight meets the usual high standard that we look for at LQ hotels Also enjoyed the affordable rates and upgrades to larger rooms
It's modern, quiet, clean, and the staff are helpful and friendly. Wouldn't change a thing.
I just loved the bed best sleep in a motel in years. Very clean. The lady doing the breakfast was just lovely. The only thing I can think of ... a little bottle of body cream in the bathroom would be nice.
Updated , clean and comfortable bed The entrance was too narrow for my car and the back wheel was scratched on the curb Ertha
Free breakfast None
The hotel was newer and non-smoking. It was easy to access the mall and shopping from. The location was very noisy on a busy road. Although a newer hotel, the bathtub walls were very stained and felt dirty. The fridge was directly across from the bed and had a loud shrill noise so was difficult to sleep. The dresser drawer was stuck.
The staff was friendly The beds sucked the pillows were a joke, couldn't shut the the TV off had snow screen all night
The front desk staff at the Bay City Motor Inn were very friendly and kind; I arrived a day earlier than my husband, who had the credit card we used to book our stay; The front desk staff were kind enough to let me stay and collected payment once my husband had arrived. Upon leaving, the staff were very cordial.
The room and bed were clean and comfortable. The staff of the hotel came off very aggressive at first, but once you proved yourself to them they opened up to become very hospitable. They must remember that people judge personality through body language
The staff was very nice and helpful. The room was very nice for that price.
The room was very clean and very close to Western Washington University. It felt like it was a very good value and I would stay there again. The staff were nice and there was no issue with us changing from a one night stay to two when we arrived. The lightning in the room was a bit dark.
A great place to stay The parking lot enterance is difficuly
We will totally use this hotel chain again. Had a GREAT experience!
The staff were incredibly helpful and polite. The room was larger than I would have expected, especially for the price I didn't hear any road noise, or noise from other rooms. The blackout curtains were the best I've seen in any room, at any price
Everything is so new and beautifully decorated. We loved the complimentary happy hour and breakfast. We were extremely comfortable. Thank you!!
Clean and nice beds Food wasn't good and no room service
The hotel was great. New property. Nicely decorated, large rooms, friendly bar and the dinner the chef pulled together for me at 9:50 when they were actually closed was top shelf. I would highly recommend the place. Two free drink coupons and a free breakfast was icing on the cake. Bar had good selection of local craft beers on tap. Also friendly, efficient staff front desk, bar and resturant Nothing the place was go retry much perfect.
The hotel was new and kept very clean. All of the staff were very friendly. We've stayed at other Oxford Suites and have been very happy with the accommodations. The pool looked small and was closed.
Very nice and comfortable. One of the nicest hotels that we have stayed in. Everything was perfect.
Clean, friendly and helpful staff, spacious rooms (especially the bathroom), enjoyed the happy hour and hot breakfast!
The location. The staff. Our cable was out the entire night and they did not offer to fix it or discount our bill.
The staff were very friendly and helpful. Small rooms, next to the freeway and very noisy.
Desk clerk gave us $10 off the room when something went wrong with checking in & it l A.M. Was difficult to find in the dark.
The breakfast was good and pool if you have kids Seemed to be a truck stop for big rigs