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Bra hotell för övernattning under några dagar för att delta i konferens. Bra och centralt läge. Det fanns inget jag inte tyckte om.
Bra läge, trevlig personal. Utmärkt med garage i byggnaden. Om man är 2 passar en studio för 3 bäst. Stort köpcenter direkt utanför dörren. Hade nog föredragit städning varje dag i st. f. enbart en gång.
Rymliga rum med god kvalitet och bekvämlighet. Gratis internet. Priset var jämförelsevis högt med tanke på att frukost inte ingick och det ingick städning bara en gång i veckan.
Läget, kokvrå, internet, trevlig personal Ingen städning
Fräscht hotell, bra läge, bra isolerat Dåliga kuddar
Vänlig, serviceminded personal och hotellets centrala läge gör det till ett mycket bra boendealternativ. Standarden var inte så bra, badrummet slitet och rummet trångt möblerat.
Hotellet låg centralt och detta var bra, men samtidigt mycket oväsen när folk skulle hem på kvällarna. Rummen nr 401 och 403 som vi fick hade endast ett fönster nere vid golvet och detta gick inte att öppna. Mycket dåligt.
toppenbra läge, trevlig personal, rent och snyggt inte så kul med stora soptunnor strax utanför entren....
Läget i Gamla stan. Frukosten var lite mager för det priset. Saknade bl a grönsaker och frukt.
Ligger bra till, centralt. Service har fungerat bra. Nära kommunikationer. Ej värt 3 stjärnor i dagsläget, pga behov av renovering. Rummen ger ett slitet intryck, inte så fräscht. Väldigt lyhört mellan rummen. Ligger på "party"gatan, kan vara störande utifrån.
The hotel is right in the city centre, very close to shopping area. The staff is very helpful in all our questions. The room is not too big so preferably a medium size luggage suits better. The traffic is very heavy, it took more than 1 hour to reach the hotel from the city outskirt!
The staff, especially the concierge managers, were helpful, pleasant, and went out of their way to assist, without asking. Very well trained and gracious. We enjoyed being on the main Place of the Grand Theatre; sitting outside on the terrace was delightful. Comp. bottles of gazeuse and plat water each day in the room was a nice touch. We were on the top floor, converted from attic rooms, so the ceiling was low and the windows were much smaller than those of the floors underneath. The lighting in the room did not compensate for this and it was impossible to read either a book or a newspaper. The drapes were luscious, but covered the small windows. Would have liked a coffee/tea tray in the room.
The service is excellent there - they make you feel very welcoming - effortless and unassuming. Nothing
Stayed at the hotel for three nights. The restaurant was superb, other than having a table full of Chinese next to us who had two interpreters running around the table explaining/translating. Still an enjoyable meal non-the-less, and chef Pascal Nibaudeau came and spoke with us which was nice - although only because he had to come and 'shmooze' the Chinese clients who I assume were carrying big bank books! Location is great, right next to the shopping area, opposite the opera house and two mins from the tourist centre and tour buses. Reception and concierge were very helpful. The room was well finished and luxurious, however it consisted of a very narrow hallway with the mini-bar, safe etc being right at the entry, and the bedroom at the other end - the oddest shaped hotel room I've stayed in. Virtually no room to place an open suitcase let alone two, which for the price we payed was not good enough. Unfortunately the hotel's gym and spa were still being constructed, which we were not advised when booking. The staff at the bar were not attentive at all, and on two occassions I had to get up and order drinks - not great when they are standing around chatting instead of servicing the customer. The couple beside us didn't hold back on their criticism! Not good enough for a 5 star hotel.
we were able to procure a bright room on the square, beautifully decorated with toile fabric. excellent bathrooms with wood and marble/granite. our initial room was very dark and overly done in dark faux-curtain wallpaper. but a good sized room!
all went clockwork - we aked to rent a car: it arrived i ntime at the right price etc . Great hotrel - great value for money !
Location Deluxe room: Small & outdated Wall view Breakfast
Excellent restaurants and cafes abd breakfast.
Delightfull hotel with very nice rooms
Attention to details. Service. Aircon. Central location no need to use car as tram service first class also. Staff very helpfull and pleasent.Breakfast and dining very good. All in all an excellent stay! Lighting in room could be brighter bedside reading lights could be a lot more effective if the flexi arm was longer ! Bathroom hot water did not appear to be thermostatically controlled !
The location is ideal and the staff were very friendly
Good efficient staff. Great location. Fantastic views from roof. Handy for trams and city centre.
This hotel is in an excellent location in Bordeaux only 500 meters from the river Garonne boardwalk, many restaurants, trams and rental cycles. The hotel is only two tram stops from the center of Borbeaux and has all the essentials. If the sun is shining breakfast on the roof is a joy with great views of Bordeaux. Staff were very helpful, polite and courteous. The hallways/corridors in the hotel are on the poor side but then they do not directly affect the stay.
Trays not being collected from corridor outside rooms promptly. One tray was not collected for approx 18 hours - looked very poor to visitors
breakfast on the roof terrace desk staff was not friendly or very helpfull
room windows dont open
location Food was not great.
I had a nice, quiet, clean room. The hotel location was good. The hotel was under construction, which was unfortunate.
friendly, helpful staff
Very well located to access the city, Tram stop 2 minuites from hotel. All staff encountered were friendly & very helpful.
Very relaxing & comfortable room, soothing decor.
The hotel was in a convenient position for travelling on the motorway and it was comfortable with a swimming pool did not get credited with my loyalty points
Good location and very helpful, polite and friendly staff
Good food Nice environment No
Furniture and WC bit old fashionned. Need in renovation.
Quiet location on lake just outside the city, but easy access into the city by car. Also good location for access to airport via ring road around Bordeaux.Beds good, firm mattresses Bathroom not great, carpets and lifts getting a bit old.
Staff were very friendly and helpful I thought the cost of the computer to pick up my few emails was too expensive
Good parking facilities, helpful reception staff. wi-fi availability, city breakfast was a good idea. The pool was out of order and we had to use another hotel which was a little inconvenient. The pool was one of the main reasons we chose the hotel in the first place! The blonde receptionist was not very friendly or helpful. The other staff were exceptionally helpful and professional however.
quiet room and good service
Bathroom was lovely... very far away from the town centre, accesible on the bus which leaves from outside the hotel and takes 30 mins through troubled area...
Great place for children and to relax between long drives.
very kind service, and convenient location near to train station the wifi connection was slow, and not stable enough. Maybe this hotel is newly built, the smell was stongh, make my firends allergic
The hotel needs remodeling. Lots of things are falling apart. The Restuarant needs improving. Service and selection is poor.
It was close to the shops and restaurants and it was a comfortable nice place to stay. Staff were polite and helpful.
Hotel staffs are sincere and helpfull to sort out the trouble which we had, (bad noise in a room), so despite few negatives it was not bat stay after all. It seems hotel has not finished the renovation, we complained the noise in our room and few broken sign etc were quite embarrassing as I was taking my cliant to there.
The restaurant was closed throughout my stay in the afternons & evenings for what I consider flimsy excuses (weekends, public holidays). This was difficult for a family visit; had to go outside to get lunch & dinner. If you go there, don't do it on a weekend or public holiday!
service and evening meals excellent breakfast far too expensive
Service from staff was very good.
Staff was good, air conditioning. Fairly hard bed, location made it not worth the price of 153 Euro I paid.
Staff was very friendly and very helpful. Price quality ratio is under par. Hotel is quite expensive and the 5 star rating is somewhat overdone. Beds were good, but blankets is a bit outdated and one would not expect that in a 5 star hotel. It seems that the hotel aims at business travelers, however, there was no WiFi in the hotel, only a business corner.
The bathroom could you some cleaning, and the price of the hotel is way too high for what you get.
The friendliness and competence of the staff No
Dining Room,and friendly staff,wi fi , need tea coffeein room facility.
this is our 5th stay at the Burdigala and as always the service was excellent. The concierge are particularly helpful and obliging - any room requests were delt with expediantly. Excellent.
Breakfast was not included.
Location and facilities
Nothing The room smelled of smoke. There were no services. The desk closed early and opened late.
Bed: comfortable. Quiet. Clean. Good laundry facilities. Reservation was lost. We were given a replacement appartment which was not quite up to standards, eg no place to hang our clothes, no glasses in kitchen. We could have used better lighting for reading during the evenings. Nothing major.
The staff was very helpful. We arrived at night when the desk was closed. The key was left in a safe. The room was booked for 4 persons, but we found one for 3. We managed somehow and the next morning I went to the reception. They apologized and arranged another room with a balcony. They did not bill the first night. They were very kind and helpful, solving the issue. The center of Bordeaux is at walking distance (20 minutes). Right around the corner there is a pizza take out and at 250 meters down the road a little supermarket (also opens sundays). We had a dog with us. No problem. The neighbourhood is not the nicest of Bordeaux. Don't expect a luxury hotel. Internet is cheap but very slow. Don't expect to view movies or videos online.
Clean, easy accessby tram, value for money, nearby with supermarket The reception not always only, not easy to look for a staff. Even call the enquiry tel., Not with good English.
Room rate,cleanliness Aircondition not working, extra bed was a piece of trash,breakfast, staff at reception
the appartment was really nice. beds were comfortable and the reception staff was fantastic. the only problem we had was it was a 29 degree day and the airconditioning did not work and there was no wifi working.
The Appart'city Bordeaux Centre has a good localization. It is near to a trainway and near the center of city.
The location is great and the room was comfortable albeit the noise insulation isn't quite up to scratch Parking is a bit of a trick if you arrive at a busy time
location, confort (we had a studio) and spacious, price. food order, sandwich, cold plate, drinks.