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Läget, kokvrå, internet, trevlig personal Ingen städning
Bra hotell för övernattning under några dagar för att delta i konferens. Bra och centralt läge. Det fanns inget jag inte tyckte om.
Rymliga rum med god kvalitet och bekvämlighet. Gratis internet. Priset var jämförelsevis högt med tanke på att frukost inte ingick och det ingick städning bara en gång i veckan.
Fräscht hotell, bra läge, bra isolerat Dåliga kuddar
Bra läge, trevlig personal. Utmärkt med garage i byggnaden. Om man är 2 passar en studio för 3 bäst. Stort köpcenter direkt utanför dörren. Hade nog föredragit städning varje dag i st. f. enbart en gång.
Vänlig, serviceminded personal och hotellets centrala läge gör det till ett mycket bra boendealternativ. Standarden var inte så bra, badrummet slitet och rummet trångt möblerat.
toppenbra läge, trevlig personal, rent och snyggt inte så kul med stora soptunnor strax utanför entren....
Ligger bra till, centralt. Service har fungerat bra. Nära kommunikationer. Ej värt 3 stjärnor i dagsläget, pga behov av renovering. Rummen ger ett slitet intryck, inte så fräscht. Väldigt lyhört mellan rummen. Ligger på "party"gatan, kan vara störande utifrån.
Läget i Gamla stan. Frukosten var lite mager för det priset. Saknade bl a grönsaker och frukt.
Hotellet låg centralt och detta var bra, men samtidigt mycket oväsen när folk skulle hem på kvällarna. Rummen nr 401 och 403 som vi fick hade endast ett fönster nere vid golvet och detta gick inte att öppna. Mycket dåligt.
Staff were excellent, restaurant good WIFI was terrible, weak and kept dropping. Our room was supposed to be Superior but it was tiny with no view.
The staff, especially the concierge managers, were helpful, pleasant, and went out of their way to assist, without asking. Very well trained and gracious. We enjoyed being on the main Place of the Grand Theatre; sitting outside on the terrace was delightful. Comp. bottles of gazeuse and plat water each day in the room was a nice touch. We were on the top floor, converted from attic rooms, so the ceiling was low and the windows were much smaller than those of the floors underneath. The lighting in the room did not compensate for this and it was impossible to read either a book or a newspaper. The drapes were luscious, but covered the small windows. Would have liked a coffee/tea tray in the room.
The location is ideal and the staff were very friendly
all went clockwork - we aked to rent a car: it arrived i ntime at the right price etc . Great hotrel - great value for money !
The service is excellent there - they make you feel very welcoming - effortless and unassuming. Nothing
Attention to details. Service. Aircon. Central location no need to use car as tram service first class also. Staff very helpfull and pleasent.Breakfast and dining very good. All in all an excellent stay! Lighting in room could be brighter bedside reading lights could be a lot more effective if the flexi arm was longer ! Bathroom hot water did not appear to be thermostatically controlled !
Stayed at the hotel for three nights. The restaurant was superb, other than having a table full of Chinese next to us who had two interpreters running around the table explaining/translating. Still an enjoyable meal non-the-less, and chef Pascal Nibaudeau came and spoke with us which was nice - although only because he had to come and 'shmooze' the Chinese clients who I assume were carrying big bank books! Location is great, right next to the shopping area, opposite the opera house and two mins from the tourist centre and tour buses. Reception and concierge were very helpful. The room was well finished and luxurious, however it consisted of a very narrow hallway with the mini-bar, safe etc being right at the entry, and the bedroom at the other end - the oddest shaped hotel room I've stayed in. Virtually no room to place an open suitcase let alone two, which for the price we payed was not good enough. Unfortunately the hotel's gym and spa were still being constructed, which we were not advised when booking. The staff at the bar were not attentive at all, and on two occassions I had to get up and order drinks - not great when they are standing around chatting instead of servicing the customer. The couple beside us didn't hold back on their criticism! Not good enough for a 5 star hotel.
Excellent restaurants and cafes abd breakfast.
Delightfull hotel with very nice rooms
Location Deluxe room: Small & outdated Wall view Breakfast
we were able to procure a bright room on the square, beautifully decorated with toile fabric. excellent bathrooms with wood and marble/granite. our initial room was very dark and overly done in dark faux-curtain wallpaper. but a good sized room!
The hotel is right in the city centre, very close to shopping area. The staff is very helpful in all our questions. The room is not too big so preferably a medium size luggage suits better. The traffic is very heavy, it took more than 1 hour to reach the hotel from the city outskirt!
Ett mycket bra läge med närhet till både sevärdheter, shopping och restauranger. Mycket litet, mörkt rum. Ingen AC. Fullständig kaos på frukosten vissa morgnar. Utlovad välkomstdrink = ett glas vatten...
Bra läge mitt i stan med shopping, caféer och restauranger. Ligger bara 100 meter från stort parkeringshus som är öppet dygnet runt. Ganska svårt att hitta till hotellet, trots färdbeskrivning. Räkna med att köra fel upprepade gånger.
Läget. Trevlig personal Slitet
The staff were exceptionally pleasant and helpful. The breakfast was somewhat expensive.
The location was excellent. Elevators were very very slow. Lighting in the halls was bad.
Big, comfortable double bed and spacious bathroom. Hotel in ideal position from which to explore Bordeaux. Staff efficient and friendly. Would be sensible to include kettle and tea/coffee in room as matter of course rather than by request.
Very clean, modern and comfortable. Lovely hot shower. Staff very helpful and friendly. Excellent location. No tea or coffee making facilities!
clean,excellent bed,well located but parking and finding the location was difficult. Detailed written street directions would be helpful. Not enough toilet paper
The low distance from the center of the city, the tranquillity of the room. The fact that there aren't the same services as in an hotel
The location was perfect for exploring the city of Bordeaux. I thought it was a bit overpriced especially since breakfast (which we did not opt for) was an addition 12 EUR / person. Breakfast should have been included for what we paid for the room.
Small B&B in the center of Bordeaux, it is composed of a small number of rooms, so it does not suffer from problems that are typical of bigger hotels. The rooms are clean and of decent size, the environment was quiet and relaxing and the staff was nice and helpful. Due to its nature there is no 24h7 reception and/or service.
Great location, and the grand room we had was perfect with children as it had an extra room and lots of space. This room had. Beautiful simple French decor and was very comfortable. There was no meet or greet by staff, and no reception. It is more like a b&b. There are many beautiful chateaus you can stay in which are more typical of the Bordeaux region. However you can't beat the location of this hotel, and the rooms are nice
The Hotel was quite close to the restaurants, shops & town centre Do Not Stay Here !!! We arrived at 13:30 & had to wait until 15:30 to check in. There is no air-conditioning, the room was small, no hair dryer, no safe, no elevator & the breakfast was expensive. The private parking was unavailable (the reason we chose the hotel) & parking was 10 minutes away at 29.00 EUR per night. Street parking was impossible.
Quiet location near city centre Rooms are a bit on the small side
It was very French and I thought the breakfast was reasonable value in the context of how expensive it is to eat out in France. There was no plug in the bath and you had to drag your suitcase up the stairs
Central position. It is a hotel that has been modernised but keeps its traditional French character.Provision for taking breakfast outside in the small enclosed courtyard was particularly attractive. Shared balcony to first floor bedroom, this raising questions of security.
The lady at reception was very kind and helpfull. The rooms could use a renovation, due to this it is not a real 3*. Attention the parking across the hotel closes at 20:00, gives a safe feeling but you should be on time to park the car. Perfect location.
Clean; Convenient location. Over-priced for a b&b; Garish room decor; tv not working; Reception open only from 07:30 to 12:00 and 17:00 to 19:30 in March. Self check-in by telephoning someone for front-door access code.
Staff consists of one, but in spite of that was very responsive as I had problems with the door to my room and was on the second floor (no elevator & slightly handicapped) so that this one staff member had to leave the reception desk each time. I appreciated their patience I did not ask as I usually do, but was disappointed there was no elevator as now I am slightly handicapped and can do stairs tho it is difficult sometimes and I can't carry my luggage, but the one person staff carried my suitcase so that was a minor problem.
Friendly staff, great location, safe, clean and well designed. A little bit noisy
Nice location. Freshly squeezed Orange Juice for breakfast. The hotel has no Air Conditioning. The "Garden View" consists of roof tops and a tiny piece of the garden. Bedding at least 30 years old.
Very clean and friendly. Nice informal breakfast. Very convenient for town. Our room was on the third floor (no lift)!!!