Maspalomas hotell

Plus: Lugnt, rent och fräscht. Mycket trevlig och hjälpsam personal.

Minus: ”Nycklarna” avmagnetiserades” väldigt lätt, fick byta måånga gånger. Vi bodde tre på rummet men hade bara två täcken (och de behövdes då det var väldigt svalt i sovrummet på natten, iofs skönt men, som sagt -täcken behövdes), två morgonrockar mm,

Plus: Mostly the staff, always smiling and ready to help The food was delicious! Also very clean The animators team was brilliant Thank You for making the birthday of my som even more special!!!

Minus: Our room was upgraded and was bigger, but no view and also we had to pay extra for a coffee capsule which was a bit annoying. According to me in this type of hotel you rather make the price even higher, in order not to bother guests with 2 euro for Wi-Fi or 2.50 euros for coffee in the room because you’re going to ruin the class of the hotel . Somehow looks funny! In any case I thank you for making our holidays more comfortable and happy!!

Plus: Unique African theme, very relaxed and excellent staff.

Plus: Everything, except that there are times when inside restaurants all not working.

Minus: Stop making noise when cleaning beds in the morning, common, it's five-star hotel... More shows inside are welcomed, including cinema, and other services, clearly presented at now empty reception area.

Plus: En fantastisk frukostbuffe och ett magnifikt hotell. Känns som det lilla extra.

Minus: Hysterin kring solstolarna vid poolen fanns tyvärr även här. Alla går ner tidigt och bokar sina solstolar och kommer inte förrän 3 timmar senare om än alls vilket gör att det var relativt svårt att få 4 solstolar ihop om man kom ner efter kl. 10.

Plus: Almost everything! Super clean, great breakfast, big room, really big and spacious hotel, great service, the location was perfect... Will for sure go back again :)

Minus: No plat iron, no kettle in the room.

Plus: Fantastic atmosphere. Great facilities.

Minus: Nothing.

Plus: Amazing, this is a genuine 5 star hotel

Minus: Tea and coffee facilities in room please

Plus: Att bli överraskad av miljön, så fint designad!

Plus: Utmärkt och bra.

Plus: Lovely building and reception area, also very nice pool and bar area.

Minus: The food is a little disappointing not representative of a 5* hotel. The location is good but still a 1km walk to Meloneras, the room decor is a little old fashioned. The staff on reception and in the restaurant are very abrupt with the exception of one. male receptionist (from Sweden - name unknown) who was exceptional.

Plus: Fräscht, trevligt hotell med trevligt bemötande av personal och fantastisk buffé till frukost och middag.

Plus: We could check out after only two nights of seven and get paid back

Minus: It’s to big and open, corridors are long and you can easily get lost! We paid extra for seaview but we were put into a corner in room 472 but there were no view, we could see the sea in the distance but we paid extra for a View but that was not a View even tho we could see the sea

Plus: Lovely staff, excellent breakfasts, great pools

Minus: Hotel too big, complicated lay out, other ugly buildings between hotel and beach.

Plus: Underbar utsikt mot havet. Fantastiskt under personal. Supergod mat. Välstädat. Underhållning. Världsklass

Plus: It’s a beautiful hotel with lovely rooms with a multitude of outlooks over the beach, ocean, pools and golf course. The restaurants were all excellent and its location suited us perfectly.

Minus: Cold showers if you didn’t make by 08.30 but it helped the sunburn on the positive side.

Plus: Mycket service minded personal. Underbar frukostbuffé och med halvpension kunde man dag för dag välja om man ville äta lunch buffé eller middagsbuffé. Stort utbud av rätter och genomgående mycket bra mat. Matsalen är stor och lite slamrig med hög ljudnivå. Men det fanns alltid platser på den trevliga terassen som vi valde för våra måltider. Stora rum med bekväma sängar och härlig havsutsikt mot väster. Fina poolområden med alltid gott om plats och inget bokande av solstolar. Lugn och avkopplande miljö, med en vuxen publik. Väldigt lite barn på hotellet under vår vecka.

Minus: Rummen saknade vattenkokare och kaffe/te, vilket borde vara självklart på ett 5-stjärnigt hotell. Gymmet var välutrustat, men tyvärr inrymt i en bunker-liknande lokal.

Plus: mycket bra frukost och middag

Minus: nära stranden men lite långt från centrum

Plus: Excellent

Minus: Nothing

Plus: The room is big and nice, breakfast has many options, the pool is warm and has a nice view and the beach is close to the hotel, free parking.

Minus: The hotel is big, long way to the room. Breakfast is crowded.

Plus: 1.Really professional and friendly staffs. 2.Clean, big, sea view room. 3.30 seconds walking from the hotel to the beach. 4.Staffs let me check-in at 13:00

Minus: 1.You have to put a paper card 'do not disturb' on the door handle to let the room service see it, otherwise, they will enter the room right after they knock the door. This happened twice during my stay. 2.The breads they provide for breakfast are a little bit normal for a 5 stars hotel. (Can cooperate with us in order to solve this, I work in this industry as well haha) (In my city, things like bread in 5 stars hotels are usually hand-made by their chefs)

Plus: Location

Minus: Cleaning needs improving, road noise, bar closes at 9.30

Plus: Very clean and stylish rooms, good shower and comfortable bed. Beautiful terrace. Breakfast was also excellent.

Minus: On a windy night there was a lot of noise coming from the slat window that couldn't be closed properly. Probably not a problem during normal weather.

Plus: Frukosten var ok men de hade svårt att ersätta produkter som tog slut tex tomat och ostskivor

Plus: Amazing relax holidays. Very good food quality in the buffet. Jacuzzi in the ground floor and summing pool

Minus: No air conditioning in our room

Plus: Mycket bra frukost Trevligt poolområde Fina rum

Minus: Att många hade paxat solsängarna

Plus: The hotel was very modern & clean. The staff were very friendly and the breakfast was really good with a large selection. We stayed in one night and the buffet was excellent.

Plus: The breakfast was above average, and the staff were very helpful.

Minus: If you need to have English speaking TV, choose another hotel. This hotel had one channel; the management said they are working on getting more.

Plus: Sköna sängar. Fin poolanläggning, bra frukost.

Minus: Knapert med husgeråd, bl a saknades brödkniv, vinglas. Spishällen var mobil och fick lyftas ned från köksskåpet. Vi använde endast kylskåpet och vattenkokaren.

Plus: Breakfast was very good and a large selection

Minus: all was OK

Plus: Städningen var mycket bra. Läget bra.

Minus: I beskrivning på nätet påstås att alla har havsutsikt. Hälften av hotellets rum har balkong mot norr och mot en mycket trafikerad genomkörsgata. Det var omöjligt att byta rum eller våning enl receptionen. Dåligt utrustade pentryn. Finichen på dörrar och garderober motsvarade sämre svensk sommarstugestandard. Vi fick fråga efter stolar att sitta på samt en kaffebryggare som visade sig vara dåligt fungerande.

Plus: Everything else was fantastic

Minus: Not enough english tv as we were on lock down due to covid virus it would have helped ...

Plus: Superb

Minus: Kan inte komma på något

Plus: Frukosten var Bra sedan man hittat var stekta ägg, omelett, bacon, ostbuffe fanns.

Minus: Maten vid middagarna de första dagarna var bedrövlig. Vissa "röror" som man fick ta ur faten ville man inte äta upp. Det blev bättre andra hälften av veckan. Att kaffe inte ingick efter maten är ovanligt efter svenska mått och skulle ha visats tydligare.

Plus: Trevlig personal och ett bra läge.

Minus: En stor ljudlig matsal där det var trångt p g a att det är många gäster på detta stora hotell.

Plus: Reception, dinning and Bar staff exceptional. Great choice on breakfast as well as Buffet dinners. Really could not find any fault with this hotel.

Plus: Mycket rent och trevligt. Bra service och bra personal. Bra mat!

Plus: Breakfast was lovely. Good choice of food to change for the whole day

Minus: Extra charge 3 euro for the safe use. You could just include it in the price.

Plus: Allt. Se upp för stark sol.

Minus: Saknar ismaskin. Men det måste ses som lindrigt problem i sammanhanget, kanske hotellet försett oss med det om vi bett om det.

Plus: I did wonder if I should post another review of the hotel as I’ve written three over the last twelve months - but then I thought fellow travellers might only be interested in current experiences. So here goes - again. Getting there - couldn’t be easier. Breeze through the airport if you’ve got hand luggage only and if you get it right you’ll be at the hotel in no time. Buses 66 & 90 at 30 & 44 mins past the hour respectively, stop virtually outside the hotel costing just €3.50, taking about 30 mins. Likewise going back the buses leave at 45 & 02/13 mins past the hour. Check in - from 14:00 but most times when I’ve arrived earlier I’ve been able to check in. Was greeted this time by Lucy who recognised me as a returning guest and remembered my name. Sparkling wine or juice offered while checking in. Small things like this make a difference. Lucy also takes time to engage with guests throughout their stay and she’s a credit to the hotel. The room - I mainly stay in a standard room which is perfectly adequate. Comfortable bed, good size flat screen TV, tea/coffee making facility, small fridge and balcony with table & chairs. Fully tiled bathroom with twin sinks and large walk in shower with plenty of hot water and good pressure. There’s also a hair dryer and white fluffy towels. There was a free bottle of wine on arrival but no water this time. For those who are interested, the TV now has BBC1, BBC2, ITV, Channel 4 & Channel 5. Room tips - try to avoid room ending 07-11 (so for example 610) as they are in the lift lobby area and if like me you’re a light sleeper you’ll hear people chatting while waiting along with the lift arrival chimes and doors opening. There’s a safe in the wardrobe - but you need to pay extra to use it. WiFi - not very good. In fact it’s non existent on the roof terrace and patchy in the dining room. The only place I was able to consistently connect was the bedroom.

Plus: Super friendly Ruth welcomed us with a drink, nice room with fantastic seaview close to beach, shops and restaurants. Buffet with variation, friendly staff.

Minus: Older guests, lot of smokers

Plus: Bra läge, bra mat, till frukost kunde man sitta inne eller ute. Lyxigt Nyårsfirandet med mat och gratis drinkar( vi hade halvpension, drinkar till middag ingick inte de andra dagarna). Nära till shopping och strand.

Minus: Vi hade dubbelrum och jag skulle önska att man hade två täcken till var och en, så man skulle slippa dra den från varandra.

Plus: Breakfast, dinner and pools.

Minus: Radio with broken speaker piped into room automatically! Woke us up at 6am, and we didnt know what it was! After paying such high price, was so disappointed to have no peace and quiet. Please get rid of this outdated nuisance..

Plus: Clean, very professional staff. Old world manners charm and detail. Lovely location and scenery.

Minus: Slightly outdated ammenities (hairdryer, AC, etc).

Plus: Excellent location, very nice Art Deco building, large pools and spaces outdoors to chill out and enjoying sunbath. Good food and services at Krystal restaurant with nice attention to the customer for the birthday event.

Minus: For a 5 stars hotel, I would expect a better and more modern fourniture, deco in the room. Also the dinner at 6 or 8pm is too restrictif.

Plus: View and service

Minus: Signing two times for drinks and food

Plus: The entire staff were excellent as was the food

Minus: There was absolutely nothing

Plus: Very comfortable.. great food.. very nice staff

Minus: Having to climb into bath to use shower... dangerous

Plus: excellent service with a unique location right at the beginning of the Dunes of Gran Canaria. Personnel very helpful and available. Food at breakfast and dinner with a vast selection and good quality

Plus: jätte trevlig och artig personal, god mat och jättefint område, toppen rum/lägenhet

Minus: städpersonalen städade inte allt. de tog inte ut disk som vinglas etc.

Plus: Hotel was very clean and nice staff.

Minus: The only thing that wasn’t good drinks and bar facilities, in particular old drinks were in paper cup or at best in plastic cups in the bar, not nice to drink Brandy in a paper cup!!!

Plus: Fantastic animation team

Plus: Family room big and clean.food and drink very good and lots of choice staff friendly and hotel facillities excellent.ie pools gym sportsbar and pools all great

Minus: My only criticisms is allowing smoking around the pool areas,its a bit annoying if you have smoke and ash blowing towards you from neighbouring sunbeds and not really fair on young children or babies near the pool,they should keep smoking only next to the sportsbar.This would also help keep the pool area clean and tidy and not cluttered with ashtrays and risk anyone getting burnt.Also vegetarian food options should be labelled with a green v and not be placed next to meat dishes to avoid cross contamination and guests using serving utencils to pick up meat and the use the same utencil to pick up vegetables next to each other which did happen everyday

Plus: Our stay was 16 nights with all inclusive and our room was located at so called area 1. Thehotel has 5 different areas. Area 1 was very peaceful and there was no noise late evenings or nights. Room was all right. It had separated living room, one bedroom and bathroom and also balcony. Housekeeping was daily and room was clean. The very best part of our staying was food. It varied every day, there where plenty of choices and it was very tasteful. Near hotel is Holiday World amusement park for children. There is also near by a very nice park for morning jogging. The Maspalomas-dunes are couple kilometres away but in walking distance. There were also bus transportation to the dunes.

Minus: The restaurant was sometimes quite crowded. Wines which was included all inclusive was not that good. Some people brougth their own plastic cups and they refill their cups from beer tap. That was not very hygienic. The hotel should make a note that denied refilling. The free internet connection was quite poor. It was suitable only for reading news.

Plus: Pool areas very good

Minus: Bar area inside very basic not like a proper hotel

Plus: Very good value, great for families with kids

Plus: The animation team made our two girls (aged 5 and 7) holiday. There was something for them to do from 10.30am until 9.30pm. 10.30-13.00 and 15.30-17.00 mini club 17.00 movie on the big screen 20.30 mini disco. All entertainment is outside; so make sure you have mosquito repellent and a jumper or cardigan for the cooler evenings. Great entertainment in the evening for the adults from 21.30-22.30. At 22.30 all music is turned off which is great when you need your children to sleep. Not much around the complex to walk to. There is a near by Spar supermarket and the famous amusement park Holiday World. Luckily we hired a car from the airport with Auto Rejsen for the week and were able to visit the mountains, Chic area of Meloneras, beautiful town of Morgan and Admores beach.

Minus: We found that the cocktails were very sweet. Would have liked to taste more local food in the restaurant. Was craving the “garlic shrimps” and other tapas dishes. The animation team show had some great acts in their own show however in between the two Disney songs was an inappropriate song for children which used guns and scary masks and red capes. Think this song should be taken out. Did not like that the ground floor doors were unable to be locked. Did not feel secure. So we made sure we used the safely security box constantly.

Plus: Animation / Pool area/ Food everything was fantastic:-)

Minus: no TV working the whole week

Plus: Frukosten Stort fräscht utbud av olika frukter, bröd, pålägg och andra varma och kalla tillbehör.

Minus: Stökigt och ingen lugn och ro, stimmigt och hög ljudnivå vid frukosten som en skolmatsal. Provade 4 olika drinkar som inte smakade någon sprit utan bara något sött. Provade även rött,vitt,rosé, sangria och ingen smakade gott men ölen var ok.

Plus: Reception, personal och även övriga real serviceminded

Minus: Sängar för hårda och borde vara dubbelsäng inte på hjul

Plus: Spacious family room. Great pool area and snack bar. The buffet was full of different options suited for the whole family. The staff was terrific!

Minus: Poor WiFi in the room.

Plus: Städningen var bra, rent o snyggt. Fräscht vid pool

Minus: Vi bad om hjälp 2 ggr, misslyckat varje gång

Minus: Ljudnivån i matsalen

Minus: Ljudvolymen i matsalen var alldeles för hög.

Minus: Location and low standards

Plus: Everything.

Minus: Nothing

Minus: Maten var trist och smaklös. Ta inte al inc

Plus: Room was very nice, clean, good size. Restaurant recommendable, amazing staff, nice service. Great selection of food. Heated pool is a big advantage.

Minus: All sunbeds reserved from early morning.

Plus: Förfärliga sängar där man kände resåren sticka i ryggen. Oerhört lyhört. Buller och skrik till två på natten. Varmt och unket. Det absolut sämsta hotell jag bott på. Undvik!

Minus: Allt

Plus: I had an amazing time here.

Plus: The staff at reception were very pleasant & helpful..

Minus: Food was ok but not a lot of choice.

Plus: Although I did ask for a quiet room, the room was directly above an entertaining stage, although the shows stopped at 10.30pm. Other than that, everything at the hotel was excellent value for money.

Minus: Couldn't fault anything.

Plus: Det bästa var när vi checkade ut.

Minus: Maten var tyvärr skit dålig,damen i repan borde verkligen gå en charmkurs.

Plus: Att det är fräscht, allting hålls iordning. Vi är särskilt glada över att poolerna är uppvärmda! Barnen älskar att bada här! Mysig trädgårdsmiljö. Inte högljutt på området trots många glada människor - tack vare all växtlighet tror vi. Mycket trevlig personal. Alla hälsar, oavsett vilka de är och vilka vi är.

Minus: Vi har bott här två gånger och hittar inget negativt.

Plus: Vackert, rent o mysigt. Fungerat bra med de små barnbarnen.

Minus: Allt bara jättebra!

Minus: Katterna

Plus: Frukost helt OK. Poolområdet jätte bra och härlig poolbar. Lugn miljö och blandade nationaliteter.

Minus: Bäddsoffan var så otroligt dålig och obekväm.

Plus: Lovely views and scenery throughout this hotel and very clean! Polite and friendly staff, including in the hotel's supermarket.. A decent sized shop, with a lot to offer, and very reasonable prices! The gardens, fountains and flowers are well kept and maintained throughout. The views from our balcony and roof terrace were absolutely stunning! This hotel offers free Wifi throughout too. I have to mention the bath and the shower - the jacuzzi bath is so relaxing, and the shower with about 6 extra jets is probably the best shower I've ever had!! I cannot comment on the food offered at this hotel at we stayed self catering. There is a free beach bus service, just across the road, and also a taxi rank too. Taxis are very cheap, costing on average €4 to the beach front, if you miss or don't fancy the bus ride. Would definitely recommend and return, 1 of the best hotels we have stayed at in Gran Canaria! Thank you for having us :)

Minus: The beds are not the most comfortable here. I've definitely had worse, but also had better. Not a major problem though in our opinion :) We had a couple of pretentious guests by the pool, that seemed to think they owned the sunbeds and parasols. They were quite rude to us, but obviously this is not the hotels fault and cannot be helped! We did hear the same guests moan at quite a few things during their stay, I guess there's always one that cannot be pleased wherever you go! Great Holiday all round :)

Plus: A lot of space for families, no problem with sun beds and nice swimming pools

Minus: Had to pay extra for sejf and parking

Minus: Could do with bike racks.

Plus: Fantastic enclosed accommodation centered around the pool area, great snacks and refreshment at the pool bar. Meloneras only 4 to 5 euros in a taxi. Aqualand and Holidayworld very close by. Staff superb, wonderful stay.

Minus: Sand storm for two days, but no-one to blame for that - restaurants available close by and the pool was still open! The clean up operation by the staff afterwards was very impressive - all sorted in a morning.

Plus: Pool facilities were amazing. It's great having an on-site supermarket too.

Minus: Lack of service at the bar in the evenings, even with a 'call' button. We just went back to our room and drank our own purchases instead rather than purchasing more from the hotel.

Plus: This is my 5th stay and I will be back again. First time with a baby though and I found the staff extremely helpful and met any request.

Plus: Katterna

Plus: The staff were always friendly and helpful

Minus: Nothing

Plus: Otroligt trevlig o service minded personal. Gillade att man kunde byta ut middagen till lunch i fall man ville äta ute på kvällen. Poolerna rena och med badvakter. Ett stort plus var att om man som vi åkte hem på kvällen så kunde du fast du checkat ut få ett rum gratis för att duscha och byta om- det kallar jag service!! Toppen att de hade bussar som gick till stranden regelbundet.

Minus: Gymmet var alldeles för litet och i ett glasrum där solen lyste. Skulle vilja ha det inne m lite luftkonditionering. Poolerna (åtminstone någon) kunde varit något varmare.

Plus: Villas concept is great and food quality was good for an all included resort

Minus: Rooms need a renewal, look a little bit old fashioned

Plus: Food was good and self-service reasonably well organised. A slight holiday camp feel but I don't want to exaggerate the point. Good entertainment for kids

Minus: Provision of kettles for tea-making and laundry facilities not good

Plus: great for families (lots of facilities for small kids), good food, good location close to the beach in a resort garden. big comfortable beds. excellent value for money. would definitely recommend

Minus: nothing that would really bother me. the only “flaw” were little bit impracticle wardrobes (not enough space and no space for long dress to hang in wardrobe). the only other issue was the internet connection. sometimes not very reliable.

Plus: Very clean and the staff are very friendly. Pools are great.

Minus: The music at the pool on first afternoon was fine but the boom boom stuff in the mornings drove us nuts. The milk in the coffee machine was foul. When we checked out they tried to charge us even though we had paid in advance.

Plus: Super läcker mat, mycket att välja bland, och vilket dessertbord!!!!... Flera olika pooler, vid "vår" var det lugnt och gott om lediga solstolar. Personalen var mycket hjälpsam smilande och tillmötesgående Vi var där över jul, och julbordet var överdådigt!!!! VERKLIGEN ÖVERDÅDIGT, med vin och Cava incl. även om vi bara hade halvpension. Supernöjd!!

Minus: Lite stökigt i matsalen med många barnfamiljer, och kö till kaffemaskinen på morgonen. Man kunde dock boka bord vid poolbaren till kvällsmaten, mycket lugnare och trevligt.

Plus: Allt! Stor och fin anläggning. Renoverad Svit med två stora sovrum och 2 toaletter. Olika pooler och många faciliteter att göra som pingis, biljard, fotbollsplan och chilhörna

Plus: The staff was very friendly, the food was excellent and we had a really enjoyable stay there. We will definitely consider visiting again!

Minus: The beds were too hard and uncomfortable.

Plus: We are leaving today and just wanted to thank everyone in your hotel. All of you work so hard to make sure everyone has a fabulous holiday- and all with smile on your faces :-). This is the second time now we have been here and have previously tried Lanzarote and Tenerife-this is by far the best place due to weather and quality of the hotel. The animation team is amazing, very professional. Food and kitchen service is the best we have seen so far. All inclusive quality (which in other places can be sometimes tricky)- AMAZING here: lots of seafood, various fish, prawns, mussels , meat - just make a wish - its there, lovely deserts, good coffee, good wine, fresh smoothies. Few swimming pools to chose from, heated:-) For the little ones also: the Duni theme and all the entertainment coming with it - really great - just hope the entertainment team will be here next year:-) If you like walks - have a stroll to the dunes and beach not far away. Golf... Bikes... Everyone will find something to enjoy. We booked car via easyJet website (cheaper with credit card). Not too expensive and well organised. We will do the same again next year. Easy parking by the hotel. It has been a brilliant holiday for us and we can’t wait to come back again. Thank you Update : not actually leaving today due to sand storm - thank you for having us for one more day.

Plus: Food is ok, location is great, staff is good.

Minus: Canalization smelled, no hot water!, some ants in the room, few or none outlets for charging, annoying pool animation team that dances the same dance and song twice a day, not really 4* standard (more like good 3* for price of 4*)

Plus: Boendet är bra för barnfamiljer. Lite off från centrum dock. Maten hade dock fått sämre kvalitet. Bacon på frukosten var inte bacon utan pressad skinka...Hamburgarna på lunchen var det något obeskrivligt märkligt kött...skulle aldrig äta dessa.

Plus: Läget-allt bra

Minus: Färgen i rummet!!!!

Plus: Very nice staff, profesional, clean, wellness...

Minus: Old design

Plus: In the category of 5 star this hotel is certainly not, the decor is dated, the rooms are basic and small. It was clean however and the staff which where working where both friendly and courteous, however the hotel did not have enough staff to cater and as such the service was very poor. Generally I liked the staff and their friendliness, the hotel was clean.

Minus: On arrival my booking had been messed up, and the rooms are so small the additional child’s bed for my 6 year old was not provided, but also due to what they say there hotel policy they could not allow for 1 cot in the room for my 6 month old (twins) As such I was charged a an extortionist rate for this hotel, so had to purchase an additional room just for a cot so my holiday cost over twice as much with an additional €1200 for 3 nights. To say this the ruling of only 3 in a room was a lie, we spoke with several couples with more than 1 child and it seemed they where allowed in same type room as ours with 2 or more children. So I was indeed charged for a room not needed as we used to store luggage really, just for the hotel to make an extra euro, disgraceful really. The food service was very slow and non existent, let’s just say at some periods it reminded me as feeding time at the zoo, with people skipping queues, pushing etc. For a 5 star simply Service poor understaffed Rooms very basic Replenishment in rooms never happened in 3 days Pool side service non existent and when arrived extremely slow Overcharged for additional space

Minus: to have more activity for children

Plus: Food at breakfast and dinner was excellent - half board is great value - much better value than going B&B only.

Minus: We arrived at the hotel at about 11.30am and the room wasn't ready for us until about 2.00 pm. I realise that check-in time is 3.00pm but as there didn't appear to be very many others checking in that morning, I had hoped it would have been ready a little earlier than that.

Plus: Everything great pool area with African cafe bar a great place to relax

Minus: Nothing

Plus: This hotel is a dream if you want to get away from the cold,relax ,eat well,sleep,swim in there many heated pools and pamper yourself in the Spa & feel strong again in the Gym. The Yoga class is excellent,The hospitality Too. I’ll come back many times, for short stays on my own in the Winter & long holiday with the family in the Summer, the kids club here is terrific. From the Cleaners to the Management, they can’t do enough to make your stay enjoyable.. well Done Thank you Palm Beach Hotel

Plus: Best hotel in the canary islands so far. In the last two years have stayed in multiple hotels in the islands.

Minus: Signage at arrival is poor

Plus: Swimming pool very clean and warm. Sun loungers comfortable.

Minus: Bedroom could do with updating

Plus: Bemötande och fingertoppskänsla

Plus: Wellness,gardens...

Minus: Nice pro staff, very polite

Plus: Nice location, clean and good facilities. Very nice pools, breakfast on the terrace. Staff very good, very attentive and impressively multilingual.

Minus: Poor air conditioning in the rooms. Despite being set to the lowest possible temperature, it made the room warmer. We had to sleep with the balcony door open to cool it down. We had the same experience last year. Would prefer to have a bath and a shower and not just a shower.

Plus: Nytt och fräscht boende. Rummet i två våningar var fint och välstädat. Utomhusmiljön väldigt välskött med fina växter m.m. Fint poolområde med gott om solstolar. Lugnt och behagligt (adults only). Stor frukostbuffé med många alternativ. Gratis parkering utanför.

Minus: Wifi svajigt och generellt låg hastighet. Middagen för 20 euro var lite trist tycker jag, Sängen var för hård för min smak. Duschen i badrummet hade dåligt munstycke och blev väldigt blött på golvet när man duschat, Saknade fler engelska kanaler på tv:n, t ex någon filmkanal. Lite ont om restauranger i närheten men två kilometers promenad ner till havet och Meloneras strandpromenad med gott om restauranger m.m.

Plus: Lugnt, skönt och avkopplande. Mycket trevlig personal. God frukost med kock som bl a lagade goda omeletter efter önskemål. Sköna sängar. Härlig balkong och terass till varje boende.

Minus: Att rökning var tillåten både på solterassen och runt poolen. Var man än låg och solade så var det någon som rökte - borde finnas ytor med rökfri zon, förutom inne i restaurangen och inne på rummen där man inte fick röka.

Plus: It is an oasis, well designed, really lovely for relaxing and taking the sun. Good choice in the dining room and the staff friendly and happy.nicely landscaped too. Taxis available outside and very cheap.

Minus: It’s a bit far from the main area of Maspalomas a good 20/25 minute walk. That isn’t so much a problem but the wasteland outside and around. Also the rooms are a bit small and cramped.

Plus: Bra frukost och lugnt

Plus: We had breakfast and dinner included, the selection of food was great. It was very relaxing no loud groups or people. The beds were super and the property is in a good location close enough to the beach.

Plus: The pool and the pool area are very nice. Breakfast is good. Very quiet and calm at night. Cleaned well every day. Staff is nice.

Minus: We had to pay 2 EUR per day to use the safe box! Beds were not really comfortable. There were some small ants running around on the ground floor.

Plus: It was bright & clean with friendly staff

Minus: The entrance to the hotel wasn't great, carpark full of potholes, Taxis weren't impressed

Plus: Clean, modern and friendly.

Minus: The evening meal selection was not as good as we have experienced elsewhere.

Plus: Very clean all over and adults only. Breakfast was nice with cava.

Minus: First of all reception man said that amex is not working on the island at all. It worked everywhere else but not in this hotel. We asked for the room at the pool but where told its fully booked, well it was not. Staff where very rude with exeption of the lady in the pool bar and the spanish younger receptionist who could also speak swedish. He would had even organized a room facing the pool but we did not want to change anymore for a few days left. With the elderly man at the reception it was impossible to get any help for ex where the bus goes to the airport. I travel alot around the word but this was not a nice experience. The dinner was a disaster so we had dinner out even if booked halfboard. Overpriced compared to ”service”. The pool was nice and clean. Far away from everything but you could always grab a taxi.

Minus: I was expecting more about the restaurant for dinner and mainly couples older than me

Plus: lovely relaxing pool and bar nice rooms very clean and bright

Minus: nothing