I asked for a quiet room... I got it. Reception staff extremely efficient and friendly and professional. I liked the colours in the bedroom, appreciated having a bath .. useful in a city to relax.. and beds were comfy. car park was a bit tight with pillars, but I was glad to have it!!
Large bed, nice view, new room.
The location near the river. Perhaps a little difficult to locate by car! Unfortunately the heating wasn't working on the 1st floor where my room was allocated. No-one offered a heater of any kind and it was extremely cold weather. I had to request milk as there was non available in the room to make a drink when I arrived after a long journey.
Public areas spacious, breakfast good. Lifts not working, poor lighting in room, food left in corridor - not worthy of a hotel in this category.
Brand new hotel so overall facilities were impressive. Room was large with excellent views. Good sized bathroom. Lifts not all working so long delays going up to 11th floor. Some of fittings in bedroom badly designed E.G. flexible light next to bed had already worked loose, wardrobe door wouldn't open fully due to hitting room door closer.
Very central, excellent location for shopping! The hotel andcommunal areas are clean and stylish. Check in staff were very pleasant. the room was clean and stylish, the bed extremely comfortable. the view from the floor to ceiling windows give a great view over the city (15th floor) and make for a very light and bright room. None.
Well located on Broad Quay, close to Bristol waterfront, good restaurants within walking distance, walkable to main shpppoing district of Bristol. We booked two rooms, one for 3 people, the other for 2. The hotel placed the extra bed in by far the smaller of the two rooms and the rooms were six floors apart. The larger room, although very comfortable, absolutely stank of cigarette smoke. We were oiffered a small discount on checkout, but this should have been picked up by housekeeping and the room not allocated.
Central situation in Bristol,proximity with the airport in Stansed Stupid customer occasioned fire alarm at 4 am!!!!
Good sized rooms - clean and well cared for None
Great location for city. Room on sixteenth floor with floor to ceiling window and amazing view. Pleasant room. Staff very friendly and helpful. Reasonably good breakfast buffet. Gym poorly equipped.
The room was nice, great to have both shower and bath. Reasonably good tv and channels, location was great - near all the best riverside bars and restaurants. Parking was very expensive (£19 for up to 24 hrs). Woke up to the builders from the site next door throwing concrete down a shute, not great. Toiletries very average.
Comfortable clean room
Location, Rate, helpfullness of staff, style of room and bathroom Thought price of breakfast quite expensive
Beautiful room in a beautiful hotel! Very modern and comfortable, the bathroom was exquisite with a lovely big bath. We were supplied with massive dressing gowns too. Nice big tv, very comfortable bed. Lovely bar area downstairs.
breakfast was good and good value the blankets were a bit tired
housekeeping staff receptionists waiters and waitresses all very nice
Upgrade for £10 to Superior room with riverside views and little extras TV in bathrooms, bathrobes, also some fab dining near by made weekend really special Nothing
perfect hotel,perfect location, perfect for everything
very comfortable, very friendly staff. Clean.
Very welcoming and close to shops
Big bed and big breakfast.....even if the breakfast was over priced. No
very clean, new nice beds, good location for the station, friendly receptionist pillows too thick
The room was spacious, very clean and modern as was the bathroom and separate toilet which was great! everything was good
The standard of room quality and nearness the Cabot's Circus Shopping Centre. would be great if it had a Spa or small swimming pool (somewhere to relax).
Very impressed, nice new facilities, very spaceous room and bathroom, very clean, towels smelt nice, free parking was excellent. Very slight confusion of parking arrangements / how to get to car park.
helpfulness of staff
Everything was fine at Future Inn.
The free parking was a big bonus as well as being in the centre of town When we googled the hotel postcode, we were sent to the precinct
What i liked was the fact that I was able to take my to girls swimming in a very nice, clean environment, have a nice meal and then spend time shopping/sightseeing in Bristol with a hotel in such a great and central location.
The bed was very comfortable. No hot chocolate or earl grey tea in the room.
Good value for money Really nothing
Freindly staff, hotel very clean and tidy. Location was perfect for Cabots Circus and centre of town for bars and shops. Great atmopshere. I liked everything. Only small comment maybe is to have 2 robes in the room not just 1!
Good location and very clean modern room that was very comfortable.
Courteous staff. Clean Meals in restaurant over priced
The bed was very comfortable. It was very expensive for what you got.
Swimming pool and spa area was perfect for relaxing.Also,hotel location is perfect for Broadmead Shopping area
Location was absolutely great and spa facility was ideal just to relax in the middle of the hussle and bustle of it all
Staff were excellent as was the food. Hotel lovely and we used the Spa. There is no car park on site but we parked in the ncp car park next to the hotel. You have to pay £11 a night.
The staff was very courteous kind friendly they met my needs the facility was well kept (clean) I can't find anything to complain about except not enough tv stations that we could view without paying
small room to much furniture old t.v which did not work
The location of the hotel was spot on. It was close enough to everything we required without being smack bang in the middle of the hustle and bustle. The staff were amongst the most pleasant and helpful I have come across in some time. The Spa was disappointing and the reception staff were not particularly helpful. Albeit the treatments were amazing and the therapists very thoughtful and understanding.
Pleasant situation and very helpful polite staff. Convenient for sightseeing and a relaxed atmosphere.The food was good and well presented. No flannels available in the bathroom.
My room was very small, i don'tthink i had the nicest room in my price category.
The hotel itself is full of such beauty and is so breath taking from the outside, the staff were good and wwe had a wonderful meal there. I would have liked tea/coffee in the room rather than having to ask room service and the hotel room was a little shabby.
Extremely comfortable in rooms and lounge. Spa was very relaxing . Service was excellent. Hotel was beautiful. Breakfast very good. Could be more relaxation chairs in the spa, although there is not much room.
The room was spacious with a lounge area that opened out to the garden. The spa was lovely, it is a great hotel for relaxing as it is very quiet but right in the centre of Bath which means you can walk everywhere. The food service was very slow and the bathroom could have done with being updated.
The service was excellent, making for a thoroughly enjoyable stay. Not applicable
the location and facilities were superb ! No !
The friendly and helpful staff, the quietness and the beautiful surroundings both interior and garden. The only disappointment was that whilst a private function was being held in the restraunt area we had to go through from the spa in our robes. When my husband sister and her husband went to the bar for a drink we had to sit tighly packed into a corner. We did not feel like guests, but more that we were in the way!
Nice, relaxed and contemporary feel Hotel bar shut at 11pm, even for guests. This should be improved
An excellent well proportioned room that offered comfort and space. It was also within walking distance of the shopping area.
Central hotel. Club rooms very comfortable. Staff very pleasant.
the beds where really comfortable the only thing i had against it which I dont think you can do anything about, is that the room smelled like stale spit, which my husband thinks is the glue that holds the wood panels on the headboards etc.
Good comfortable hotel in a very conveinient location for visiting local family, eateriers and city centre.
The pool was an added bonus and the size of the room was excellent, much nicer in comparison to other Bristol hotels.
Great bathrooms! Flexible on check in time which was useful for us as we were attending a wedding later that afternoon. Extensive selection for breakfast. Rooms could be slightly larger and not so cramped with furniture.
Nice quiet location very close to everything. The rooms were spacious and clean. Nice size bathroom too. The staff were very helpful and friendly. The food in the bar was delicious. I would definitely recommend this hotel. After a night out on the town, i returned to find i had no electricity in my room. But the next morning i informed the staff who were very apologetic and they sorted the problem out quickly.
We have stayed here before and wanted to come back. Unfortunately this time the room was a bit shabby.
Dinner in Palm Court, food and service was excellent
The second room we were given was very spacious and comfortable. The hotel was well located. Checkout was efficient and fast. We were initially given a room with no heating. The thermostat was going to be replaced but this had not yet happened. The weather was very cold and it was not satisfactory to be put in a room with no heating. After speaking with check in staff they confirmed room had no heating but moved us to another room which was warm and very comfortable. We were surprised that at the end of autumn in the uk there were rooms that were being booked out with no suitable heating.
The staff were extremely friendly and the suite was a perfect size for two adults and one baby. None
The staff were attentive, polite and very pleasant and the meal that we had in the palm court restaurant was of exellent quality and value. A shame that there was a charge for parking.
The hotel was really lovely, as was our room. Great location. Will certainly go back again.
Staff in the main were friendly. Once needs were made known they were promptly acted on. Room check should insure that essentials such as toilet rolls are in place after each room service. Desk staff need to finalise business with you before moving to the next customer. At check out the person just walked away before I signed the bill form and I had to ask another desk staff person if the hotel needed the signed form.
The location was excellent and the htel looked very plush. The overpriced breakfast and overpriced guest car parking.
breakfast was good but slow on the poached eggs On arrival the bathroom floor appeared not to have been cleaned.
The evening meal was delicious and our waitress was very pleasant.
Advertised as 3 star. Was a 3 star guest house, not 3 star hotel.
The service offered by Reception and Dining Room staff I felt that the Hotel would benefit from decorating
Friendliness of staff, cleanliness of the room, and the real tea and coffee was an unexpected bonus (tho I think some people might not agree, sadly). The open-air restaurant/bar next door (with excellent staff) was an added bonus, and very useful.
Dinner at the Clifton was very good Room was small, decor, particularly bathroom, was very tired. Room was very cold. Also could not get into car part as it was full and had to drive around for 30 minutes looking for a parking space!
The hotel is in need of modernisation but the rooms are clean and comfortable, the staff are helpful and the breakfast is pretty good. I was only stopping overnight for an event in the city so this is all i needed from a hotel and at the price i wouldn't have expected any more. If you want pristine surroundings and contemporary furniture then pay the premium for one of the nationals. If like me you aren't bothered by asthetics and just want a cheap room ..this will do you fine.
The breakfast. The cleanliness of the toilet.
Quality of the breakfast - and the very slick wiatress service - would put a lot of hotels to shame. Paid car parking ( £7 a night ).
The room was small for a couple but ok. The staff was friendly. No elevator!! We got a room on the third floor and almost died carrying 2 heavy suitcases (after shopping in London) up the narrow and steep staircases.
Warm, adequate, full English breakfast good, Freeview tv picture quality good. No bath provided despite requesting one in the booking and phoning the hotel the day before arriving. En-suite bathroom provided with shower. General decor could do with a coat of paint.
Breakfast was good. Location was very good. No wireless internet
God mat och trevlig personal Hissen fungerade inte
Reception, rummets standard, service, frukost, restaurang, frukost,internet, läge,bemötande allt till belåtenhet Nej!
Personalen var tillmötesgående, löste problem snabbt. Hotellet på gångavstånd till det mesta. Lyhört, men det är det i de flesta engelska hus byggda på 1800-talet.
Skön stämning på hotellet, avslappnat och trevligt.
Spa and Hydrotherapy facilities Room dirty on arrival, inexperienced resteraunt staff, limited menu.
The location is great - outside but still 10 mins to the centre.
spa + breakfast carpets in room could be cleaner
the spa, gym and pool is ver very good - although the treatments are pricey Being charged 5 pounds for parking having spent 500 pounds for a 1 night stay
The leisure facilities are excellent and setting is beautiful. The cost of the food and drink were excessive
The bedroom, the spa and the restaurant. I had been at this hotel before. This time I was given a bedroom in the Garden Floor. This floor looks dated and the bedrooms are not as nice as the ones in other floors so I requested to be moved to another bedroom, which the hotel kindly granted me.
It was a most pleasant place to stay, staff were friendly, helpfull and non invasive. No
Particularly liked the use of the spa facilities and the quiet room We hoped for internet access in the room but this did not work and was not fixed although we were told it would be
the kindness shown to us after we complained by Byron Fiddler, Reception manager the attitude of Charlotte the receptionist who was extremely rude to us on arrival and the weather! it was very cold in the room.
Beautiful views over Bath. Superb spa facilities. Sumptuous bathroom. Standard double bed was inufficient for the price/quality of the hotel. A king size should have been standard. Neither of us got much sleep due to lack of space, which is a poor outcome for a hotel advertising itself as luxurious and relaxing.
Clean, modern, comfortable, excellent breakfasts, everything you could want for a simple hotel stay. Hotel got a little noisy at night - guests yellling at 4.15 am
It had a comfortable room and was close to where I needed to be in the morning (UWE). It was also close to the station. It's a shame there isn't a restaurant, even for simple dishes for people arriving late. It's not always nice to go to the pub on your own, although the pub opposite was very nice and not at all threatening. Would have been good to have an iron in the room. A small gym area would be perfect!
It a nice hotel.
Expected standard- delivered Tea/Coffee machines were not working correctly and the toaster was set too high- burnt my toast. Staff seemed a bit hapless.
Quick check in / out Lack of staff presence Poor quality breakfast Overcrowded at breakfast time
Its very comfortable and clean It was difficult to find the hotel which was sited well off the city centre. Clearer road directions will help.
Great stay / many thanks
Easy to get to. Excellent Breakfast Lift was out of action for most of Sunday and still out of action when we departed on Monday - for cleaning it was claimed.
A very comfortable room with a lovely shower. Breakfast was also of a very high standard. I didn't like some people being allowed to eat breakfast while wearing their pyjamas, I felt they should have been told to dress.
Staff very helpful Quality of breakfast was average - synthetic cheap juices, poor quality coffee , no option of hot food