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Mycket fint och nyrenoverat hotell. Vänlig personal och bra service. Suveränt centralt läge (nära flygbuss och tåg, och gamla stan - men Chinatown). God frukost (dock inga grönsaker). Rekommenderas. Nej.
Perfekt läge för oss som tog buss från flygplatsen (30 min). Dessutom gångavstånd till tåget till Pompeji och buss till hamnen fvb Capri.Mycket bra restaurang och sköna sängar. Ganska bråkigt läge mitt i stan men det visste vi ju om tack vare info på booking.com.
excellent location rockhard pillows
Vi bodde på detta hotell endast en natt, så på den korta tiden var allt OK.
Mycket god standard. Trevlig personal. Fantastisk takterass
Old. Needs a complete renovation of interior. Wi fi also needs to be updated and strenghthened. Location and rooftop restaurant are only selling points right now.
The staff was helpful and nice They need to update the hotel a bit it's very dated it's like stepping into 1945. They need to make the hotel like Thr terrace they have on the very top there is a restaurant there and it's the only area of the hotel that I would consider a 5. Star.they should use the style of that restaurant for the entire hotel.
Good position good views good breakfast. But its opulence is fading fast and the spa/pool etc was closed as it was Sunday - this is not stated in the web site so the value was poor as we had expectations that did not come to fruition. No use of pool. Old fashioned.
best position in Napoli, very nice hotel and staff, especially the girl from reception who is very nice and beautifull
Luxury hotel, well situated. Great breakfast on the tarrace - excellent personel (Mr Mario). Good room service.Tasty meals. Perfect barman Not fully satisfied with Concierge and reception personel - they seemed to have something more important to do than paying you enough attention. Parking - you have to go on foot to pay and to collect the car
Excellent staff, fantastic room,bueautiful view, good breakfast, good decor. No
The staff were extremely helpful. I had no problem with the language and they could all speak English. All staff were eager to please and offered excellent advice on where to eat and where to go to experience Napoli. The services offered were exceptional and I was treated as a special guest. I recommend this hotel to anyone going to Napoli.
Fantastic hotel. Best location, very elegant, clean, friendly staff, great breakfast.
Old world charm and great location. Staff was very helpful. Rooms were a bit dated.
They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate
Reception by personel was terible:poor english, unfriendly (few persons starting by manager of reception) Very expensive for price paid. For breakfast large choice but personel disputing between them, not profesional behaviour. It is the first time when I see something like this. Our 10 days holidays in Italy (Florence, Genoa, Tuscany, Milano) were fantastic but not in this hotel. Sorry because behind are people & familly, but something has to change.
Excellent hotel in perfect position with professional staff . Has everything anyone could wish for was an ideal base for three wonderful days in Napoli no
Close to dining and shopping. Close to the port to catch the ferry to Capri and the other islands. Its the best hang out spot in naples. Staff was friendly.
The location is great. The music of a wedding in the hotel was loud until late hours in the night. this is not acceptable in a hotel like this.
Amazing views, great location Limited catering, no evening meal and even basics like snacks in the evening were not available
the staff and the comfort cooperation with staff,because of their poor english..
Ett bra 4-stjärnigt hotell med ett fint läge precis vid strandpromenaden. Hotellts pool/solterass var ett plus. Bra restauranger runt hotellet och området kring hotellet kändes säkert. Gångavstånd till shoppingområdet. Trevlig personal. Rummen och delar av hotellet behövs fräschas upp.
Bra service vid receptionen Dyr och dålig drink vid poolbar
Bra läge,underbar utsikt,god frukost.
Läget nära havet och utsikten ut mot Neapelbukten. Även relativt kort gångavstånd till platser jag ville komma till
Bra läge för turister, tryggt, fin frukost hjälpsam personal. samt fin pool med solterass och bar. Dyrt internet möjligheter på rummen. Ac fungerade dåligt.
I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing! The onlu one thing that there was confusion when we arrived. We couldn't find the hotel, coz it's not like they have some billboard on the road or adv ecc. We took the elvator, came to the door of the hotel, and no one opened a door to us, coz' the guy from reception left it... we were waiting kinda 15 min before he came, and we were thinking that they just have stolen our money and our bank accounts are already empty.... lol...and 1 more thing, i didn't like that there was a lot of garbage downstairs... but it's what Napoli like!!! U can do nothing.
Modern interior, very nice bathroom, close to port for ferries. Noise of the tv from reception
The staff was amazing and very helpful!
Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull. A bit strange building, where the hotel is situated, without special signs about hotel. Poor breakfast like in majority of italian hotels.
Super friendly staff, perfect rooms.great!
Friendly staff. Very old, tiny shower and bathroom, not in a very good neighborhood.
The location was fantastic. The room was nice and spacious with a balcony overlooking the city and the breakfasts were good
museum visit Naples
room nice and large. large flat screen TV. hotel staff friendly.room and bathroom clean. No view from our room or decent balcony. Window very small. resturant out of use during our stay.
The location of the hotel was excellent for my needs. It was clean and tidy.
Central location, quiet, nice rooms, good value for money. Will come back.
location is great, breakfast ok, room fine works going on in the street and so a lot of noise. I know these kind of works can take a lot of time (years) so be prepared
Clean and quiet. Good breakfast. Good location need the old city. The internet didn't work one night!
close to grocery store and walking distance to all attractions none
I liked the cleanliness of the room and the cable tv. Nothing
The room and the bathroom are renewed and very confortable
The cleaniness of the hotel and room in particular was amazing, just wanted was needed after a day out sightseeing! The service was very good and the hotel staff were welcoming and polite, especially the reception staff. The choice of breakfast was very good, healthy choices as well as the more traditional fare. I would certainly use this hotel again if visiting Naples. No negative comment to make
In essence the hotel is a beautiful oasis of comfort and calm tucked away inside vibrant, noisy, beautiful Napoli. Some day,in years to come,I will be back with my wife and this where we will stay.Please write at least 15 words
Location was very good, close to shopping area and the Port. Very safe that you can come back from your dinner late night by walking.
Traveled a lot throughout Europe and never know what kind of hotel one will get. This was one of the top class hotels I've stayed in and would definitely go back. Very modern, clean and in a great safe location. You can see everything from the city to the harbor on foot. Hotel staff also has great recommendations on excursions to Capri, Sorrento, Positano, etc..
The quality of the hotel was excellent, decor and room-size great, the best we had in Italy The location is not the best, but stil within walking distance of highlights
Everything was excellent - the room, the staff, the location. The staff were all very helpful and room service was very good. Check-in and out was very quick with minimal paperwork. Noise from the bar and reception area in the evening. The bar seemed to be open to the main hall and noise travelled to the rooms. However there was no noise from 12midnight so this was not a great problem.
This hotel is very clean and wide.The staff are almost friendly.The kind of the breakfast was not too much,but the taste was really good.I would highly reccomend this hotel. I cannot use WiFi in the room,but I can use it out of the room.
Hotel corridors were pretty. Everything else! Uncomfortable beds, inhospitable staff, Wi-Fi totally unusable, shower temperature fluctuated from scalding to freezing, and room was rather depressing. I would never recommend this hotel, nor would I stay here again.
Everything was good, perticularly staff and location
First trip to Naples and this was a great choice of hotel. Situated in the back streets of what could be considered a 'fashion or shopping' district. Rooms great, very nice. Good size for Europe. Breakfast good too. Nothing out standing, but it was all fresh and well 'cared' for. I have a 5 star hotel working background - so can be very fussy. This was a beautiful hotel. Amazingly quiet considering it's location. Nope. The hotel is down a pedestrian only street - which is really only a hassle for the porters or taxi driver. Any extra few euros will get your bag carried by the taxi driver.
Hotellet har ett fantastiskt läge mitt i gamla stan och en personal som är mycket tillmötesgående. Trådlöst internet är ytterligare ett plus. Frukosten kunde varit bättre och det borde varit dukat så, att varje rum haft "sitt" bord. Som det var nu ville vissa vänta med att äta för att det redan satt folk överallt.
Allt utom luftkonditioneringen Dålig luftkonditionering
We made reservations for three nights, and we stayed only hours and next day rushed out of there. It was the worse stay in any hotel we have ever been to. Imagine the location being in the worst part of the city you live in. The room was small, atrocious, the chair was so overused that none of us could even sit on it. The bathroom was atrocious; tiny, no shelves, cabinets, counter top. We had to put our toiletry bags on the floor. Italy is our favorite country, but this hotel should be ashamed of themselves for even using the word "Palazzo". Everything. We ran out of there like bats out of hell. Atrocious! We are not the kind of family seeking luxury. You get what you pay for, but this is an embarrassment to the hotel business not to say Italy. The surrounding area was so bad, that the hotel staff lock the doors day and night.
Ett hotell med perfekt läge för att utforska Neapels historiska kvarter. Man sparar in på taxi och transferpengar på att välja ett hotell med detta läge. Mycket nära till museer, sightseeingbussar, borgar, shopping och båtar till öarna runtomkring. Hotellet kändes lite lyxit jämfört med andra hotell som jag tittat på. Fin utsikt från takterassen och skönt med deras jacuzzi och solsängar på taket. Söt svensktalade man i receptionen, gjorde ju inget ;-) Menyn i deras restaurang motsvarade inte vad man fick på tallriken, en översättningsmiss kallades det. Fast det var mycket gott i alla fall. Annars var det inte så mycket restauranger i hotellets närhet, mest pizzerior.
Hotellet var rent och snyggt. Närheten till Centralstationen och kommunikationer. 1. Att vid frukosten sakna basvaror som tagit slut, ex ena dagen smör och andra dagen ost ! Enligt vårt tycke skall sådana varor aldrig vara slut. 2. Området var smutsigt och slitet samt eftersatt renhållning på gator och trottoarer. Det kändes som en otrygg miljö att som ensam turist vara ute sent på kvällen
I enjoyed the warmth of the staff and their helpfulness. The hotel is an old building squeezed in the block and without any outside view.
Room was clean. Doing construction outside, bar not open, location OK but not great.
location in the heart of Naples the inside rooms are too dark; one lightbulb was burnt out, and although I reported it to the reception, it was not replaced
Centrally located to everything. The staff was extremely friendly and helpful After one shower we ran out of hot water the first morning - the problem was addressed and corrected. The breakfast was on the skimpy side - not really what was expected.
Great location, nice staff, very quiet room, good breakfast The temperature in the room was too high (yet too cold at night to leave the window open), the air conditioning too loud to be left on. Apart from that, it was a great hotel.
One night stay. Room, hotel facilities, staff and breakfast all excellent. Room rate high but this a 4 star hotel and the euro/pound exchange rate not good at the moment so that doesn't help.
excellent situation for exploring and safe
I stayed in this hotel for 14 days. I appreciate especially the location.The room and the services are good. The breakfast is very limitd and need to be more variate.
The attitude of staff at reception named Mr.P was wrong. As there was no hotel telephone directory, I had to come to reception to ask morning call but he didnt appologized until I suggested to do so.
The staff members were very, very helpful. I had travelled by myself but felt very safe here.