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good location Not a 4 star hotel. Poor breakfast selection - ran out of orange & tea. Bar ran out of beer. Pool ran out of towels. Poor bar billing arrangements. Not good value for money.
Convenience to my friend's home. That was it. Sadly, not at all. I had to have most of the items replaced in my room due to poor maintenance or lack thereof (remote for TV, phone, etc) and on my morning, they failed to call my room with a wake-up call. Also, the waitress in the hotel's restraurant was rude.
Very good location near the beach. Good service, friendly staff!
Location was perfect, I had a beautiful room with sea view! Food in restaurant very nice and they provided a good breakfast. Hotel is very clean and well run. Staff are very nice but very serious.....there are no information leaflets at all about local tours, where to go, what to do etc. Lacks atmosphere, some background music perhaps.....Come on Italy, sell your area!!!
cleanliness of the hotel
A very good quality hotel with large comfortable rooms,Staff service was excellent and food was very good.
Peace and quiet. Excellent rooms and staff. Hotel near several interesting spots: Pisa, Lucca, Siena and in front of the beach.
Definitly will go again!
Nice modern hotel ! Staff friendly. The room (junior suite) was comfortable and commodious. The dinner was too expensive for the quality. The service was not good (to slow and not competent).
very nice hotel. The only thing I would recommend is to have something for the kids to do when it is raining, bad weather. e.g a games room, or some board games , pool, table tennis maybe. also, let guests know they have to bring their own tennis rackets.
The hotel is very modern with spacious rooms. The hotel is not very central.
The staff was nice and friendly. They upgraded our room to a beautiful suite. The pool area is great and the pool bar serves great fresh salads. The hotel has bikes you can borrow for free as you can use the cycling roads running all along the beach front. The american bar on the roof top offers a fantastic view to the sea and the mountains and they served delicious fresh grilled fish. The cofees served for breakfast is really not good. Carpets in the corridors have big stains and because they are white/cream, it is very noticable.
The suite setup was very well thought out, very comfortable,and very quiet. The balcony was a very good size. All of the facilities were good particularly the swimming pool The dining experience was not good,it was generally a bit random and did not always get the order right. The arrangements for children was poor as the length of time that it took to have the meal was excessive
Hotel is new and moden. We like this hotel
Mkt vänlig personal , god service och en härlig atmosfär.Personligt men även med en kontinental känsla. inget
Ett helt okej och prisvärt hotell nära stranden i Lido di Camaiore. Mycket fin innergård med mindre pool och solstolar, fint hus och entréhall. Dock aningen ålderdomliga rum. Sängarna var inte bra, och det fanns ingen informationspärm på rummen om varken frukost, utflykter, karta och annat. Badrummen behöver fräschas upp Frukosten okej men inte mer. Mycket fin service med gratis parkering på innergården. Totalt sett ett helt okej hotell, men just rummen behöver en makeover. Kändes mer som ett trestjärnigt hotell, vill de behålla sin 4:a får de nog renovera rummen en aning. Rummen något slitna (men dock inte ofräscha och ostädade). Sängarna och kuddarna inte bra alls, de hade dessutom ett sådant där mindre mysigt överkast med enbart ett lakan om. Man undrar hur ofta överkastet tvättas...
Utmärkt läge och ett mycket trevligt boende i en härlig miljö. Kan varmt rekommendera detta hotell. Frukosten kunde varit lite mer varierande. Samma saker varje dag i en hel vecka blir lite tråkigt!
Trevliga rum och helt ok frukost.
Vi bodde två vuxna och två mindre barn i ett familjerum. Vi fick ett mycket fint rum som bestod av två separata rum med var sitt badrum. Det var en dubbelsäng i varje rum. Vi fick en mycket stor altan som hade utsikt över poolen, havsglimt och sol hela dan. Poolen var mysig med super sköna solstolar och det fanns möjlighet till servering vid poolen. Det var nära till havet samt till restauranger, barer och glassbarer. 50 meter från hotellet fanns en lekpark för barn med bilar, studsmattor samt tåg.
Hotellet hade mycket trevlig personal. Rummen var fräscha och välstädade. Hotellet hade ett väldigt bra läge, bara korsa en liten väg så var du på stranden. Jag tyckte att frukosten inte erbjöd så mycket alternativ, sängarna var lite hårda och rummen var väldigt lyhörda.
It is nice and quite place. There are paintings for Thai History. No elevator
Very friendly people, great looking hotel w/ lots of artwork. Convenient to Tuscany and Liguria. Nice to our dog too! Bed broke. They moved our room the next day.
Interesting, historical building. Hospitable and very friendly people. Nice and cosy garden. The quadruple room is small and is not convinient for the family with two older children. There are only two wide beds and children should sleep together. The furniture stand very tight and you cannot open the doors of it. Has not information about interesting places in the area.
Bra läge nära stranden. Trevlig pool på taket. Svårt med parkering.
Bra läge. Nära strand, strandpromenad och affärer. Bergen fanns innom bussavstånd (även cykling) med cykel vägar och vandlingsleder. Buss hållplats nästan direkt utanför entren. Fick diskutera om att det ingick fri Wifi. Personalen ville heller inte avboka sista natten trots att jag frågade flera dygn innan. Detta skötte dock booking.com utmärkt. Inga bussförbindelser med Pisa om tidigt/sent. Taxi gäller.
Bra personal, god och relativt stor frukost för att vara i Italien, trevlig pool på taket med vacker utsikt, fantastiskt läge nära stranden och strandpromenaden. Fungerade utmärkt med parkering på gatan utanför. Möjlighet till familjerum, om än något litet.
Very friendly and helpful staff.Nice,quiet and green location.Good restaurant nearby.Short way to beach.
The hotel owners could not do enough to make our stay worthwhile. The garden and seating areas are a valuable addition to the hotel.A very enjoyable stay. The single room booked was always hot in spite of the use of the air conditioning. This room was also small and cramped.
Very nice hotel with friendly owners. The breakfast was very good. The room was clean and big, with big and sunny balcony. The bed was big and comfortable. Covered parking aria. 5 minutes walking from the beach.
Friendly staff, at hand 24hrs a day.
The staff were friendly . Room and bed was good size and there was airconditioning. Room was clean and storage was good. Shower was very small. Also poor choice for breakfast. Expensive for 3* but this may be case in this region?!
location, very quiet, room had balcony, security, everywhere is locked at night, we left at 4.00 am and the night porter had to unlock the main door and the gates to allow us to leave the toilet was in an akward position, directly in front of the shower, you had to step up into the shower to use the toilet
the staff were so helpful no
Francesco was extremely friendly and helpful. I felt very welcome there. It was close to the beach with sand. Everything was relatively clean. The bathroom made the room smell a little funny.
Excellent advice fron the desk person and ample parking facilities.Pleasant location 1 km away from the beach which would be too busy for us.
owners were very friendly and helpfull
The staff at this hotel were excellent. They were welcoming, very helpful and went out of their way to make my stay a thoroughly enjoyable one. I would recommend Hotel Fortunella to my friends and family safe in the knowledge that the would have a similar experience.
Excellent staff - very helpful - best service we got on our 3 weeks trip to Italy lanst month. Highly recommend
My husband ,my daughter of 21 and my self from Ireland stayed in hotel fortunell in june 09 for one week.A Family run hotel,spoke good english.Everyone was very helpful even providing my daughter with a laptop to check her eagerly awaited college results. Not really for a three star hotel.
The hotel was near the beach and the promenade. The breakfast buffet was nice. We had a large balcony with lovely view in 5. floor The room and bathroom was nice.
Super Service. All staff 125 % customer focussed and will do all they can to give you the perfect stay.Fantastic rooms ( we had two rooms with connecting doors on level 4.Excellent terrassa to sit on and enjoy life.Wonderfull breakfast with your free choise of eggs and all sorts of coffee etc.On a scale from 1 to 5 I give it 6
They were very friendly, the room was a nice size. Everything was great. No - there was nothing I did not like about the hotel. It was great in all respects.
Everything was excellent - staff, cleanliness, room, parking access. Nothing as too much trouble Could have been a wider choice of food at breakfast but they did come round and ask if we wanted extras not displayed
Good atmosphere; convenient but quiet location; very good food. Very hard pillows
The staff were very friendly, and we were made to feel very welcome with young children. We thought there should be a reduced rate for children's meals, however the food was good and they were very accomodating with the children's food.
Very friendly staff, clean and good value