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Hotellrummet var fräscha och bra, familjen på fyra bäddade ner sig I två dubbelsängar utan problem. Fräscht badrum. Väldigt fint poolområde. Skandalöst dyr middag på hotellet, 20 Euro för BARNmenyn på buffén (och buffén är det enda som serveras på restaurangen, man kan dock få slubbiga pizzor I baren om man inte är kräsmagad). Frukostbuffén var stor I formatet men ganska så torftig till sitt innehåll. Och att servera blaskigt automatkaffe på frukostbuffén borde vara under ett fyrstjärnigt hotells värdighet.
The place is great and centrally located
The place is very new and well looked after. Rooms are big, airy and have good sized windows providing ample light Had to pay for: Cleaning (at end of trip), Sheets and Towels. I feel they should incorporate these into the price as they are hidden expnses. Also hotel does not accept any form of credit cards
All the swimming pools was closed (without any reason). The final cleaning was 30 Eur, the booking price not included it, and it was unknown untill we arrived to the aparman, after check in.
Great staff very helpful considering we were a group of 6 bikers staying.
G The rooms where not clean enough especially the floor and furniture, the mattress had most of the springs that could be counted!!! We booked because we thought it was good value for money but than we had to pay for towels, linen and cleaning!!!!!
Breakfast. Quality of beverage (coffie and any other drink far below a 4 star hotel standard)
We were to pay 574 according to booking but we got the bill which was 150 euos over the bill. We feel mislead. Your form should ask for age of child upon arrrival and calculate according to that so customer know what they expect to pay and can decide accordingly as it was very inconvenient for customer There was communication problem.We missed flight & phoned we could not make it.But if they can change our booking we will take flight following day they said it is alright. But they added no show later to the bill laterThey told us that your family cancelled to visit while they said they were on their way to visit us.Internet not working told will not have to pay but were charged bill
I would struggle to say anything positive. Staff unhelpful, not even approaching you at the desk just sitting there and mumbling. Outdoor pool advertised, asked staff what time it opened, told 9am, go to pool to find no water in it. Told about restaurants and grill bar being open until midnight, go for something to eat at 2130 to be told restaurant not open until May, this is April. The only other restaurant in the hotel closed at 2000 hours. Told to walk to golf hotel for dinner, closed at 2200 hours and staff most unhelpful as if I was a burden. Tried to use the gym, told opened at 9am. Brekfast finishes at 10 am, if this is a sports & leisure, complex why open the gym that late, people like to use gymnasiums then eat, this timing issue prevented that happening. V poor experience.
spacious rooms, good swimming pool Breakfast was not with good quality or fresh products (boiled and scrambled eggs were cold, coffee taste...cake not fresh
The rooms were clean and good for a family stay. I would recommend this place to others The staff where unfriendly, asking them for some information was close to impossible and breakfast needs to be upgraded.
very clean,good food,excellent animacion,good size of pool....-that was a super holiday in this hotel for our family! It is simply impossible in the first trace to find the hotel! Map give no informacion how to drive in.We spend 2 hours searching!!!
We like it very much. It is located in a quiet area ideal for families. Many activities for childen, swimming pools, playing areas.The staff was very helpful.
When we arrived, we were pleasantly suprised by gifts from management. There are quite many sport activities in the hotel. Animation program is good. Staff was polite, but cold and without single smile.
It's a fantastic hotel , really amazing, clean and worth for money. this hotel is a grea hotel to stay especially with family...............it was really good and looking forward to come again. Location perfect, Meals excellent and great shows from the annimators as well. Thanks Amanda Azzopardi, Malta
Good hotel for that price If I wouldn't have navigacion I wouldn't find it.
very modern hotel great design locate 20 min from verona and 20 min from garda. the stuff was nice the breakfeast is good. the hotel was a little bit empty in october, nothing to do around the hotel.
room, breakfast, bed
Very modern hotel, very good breakfast, nice staff very vgood value for the money
It is a beautiful property, amazing decor, quiet, with a good central location 15 minutes drive from Verona or Garda. One of the most modern and interesting places I've stayed anywhere. This was a real find... LOVED this place!
The breakfast buffet, free parking, nice and clean rooms The location wasn't that great, it is a strange place for a hotel. There also was nothing to do in the hotel.
Convenient since it is located very close to Gardaland park. Very easy to reach since it is on main road. Ample parking space. Very clean
overall pleasant satelite tv it is not what it says
Very centrally located Breakfast not up to standard. Since we were a group of four, we were cramped in a double room. Air condition did not function well.
location close to Gardaland, cleanliness Very small room. We booked 4 bed room, we got double bed with two (uncomfortable) auxiliary beds. Very basic buffet breakfast.
The hotel is very close to Gardaland. The breakfast was OK. The location was in a ran down part of town. We were disappointed by this because the reviews were really good. The sauna was 10 euros to use. I have never been charged to use a sauna. The room was tiny. If you washed your face at the bathroom sink, your back end hit the shower. The description is misleading.
the staff speaks english and is very kind and professional, the room and bathroom is clean and the beds are comfortable no
Free Internet. Large Family room. Good location, close to Gardaland and the highway (if you want to dine by the lake (lasize, bardolino, Garda).
Spa in this hotel is just what you need after a road trip through Italy. Marco was so helpful and attentive, thanx a lot!
The breakfast The shower was plugged up and water all over the floor
As a relatively new hotel, the staff and especially the night manager, went out of their way to make our stay a memorable one.
The hotel and rooms were very new and clean. The breakfast was excellent as well as pool area.
good small hotel, basic equipment, for families with children
It was a very family friendly hotel with great access to local sights and to the lake.
Excellent for staying with kids.
The staff were efficient,courteous, professional and friendly. The rooms were exceptionally clean and well appointed. Food and bar service was good and the breakfasts provided were more than substantial and good quality. The hotel has great views and is in a fantastic location for enjoying the benefits of Lake Garda and the surrounding area. We even jumped on the train at the local station for a direct fast train link to Venice. PERFECT! The only improvement that I could see was that the mattress in the room was exceptionally hard.
The hotel was very clean and the surrounding really great. The location is also very good. The breakfast was very very poor with a very limited choice. During our stay the lift was out of order for three whole days.
Hotel staff is very nice. Facilities are renewd and nice. Nice view. Excellent for families with kind.
the breakfast fits children's needs, the children area near the dining room is an excelent idea which gives parents some free time Nothing
there was no entertainment in the hotel for the guests , you had to go down to the animation area .
Utmärkt läge I övrigt inte särskilt attraktivt Plastöverdrag på tygstolar tyder på att man väntar sig så smutsiga gäster att man måste skydda sina möbler - inte särskilt inbjudande. Dåligt badrum med risk att man halkar. Gammal tv
Mycket bra läge. Vi hade utsikt över sjön. Bra frukost. Trådlöst internet var väldigt dyrt. 5 euro för en timme. Det fanns bara timmar att köpa. Inte för längre perioder.
Ett utmärkt bra hotell med trevlig personal och tyst läge. Parkering på gården. Frukosten särklassigt bra!
Perfekt läge, stort rum, bra service, god frukost Lite trångt i badrummet