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Very welcoming and informative from moment of arrival. No language problems. Very suited to families but equally suited for a quiet break which we were looking forward to as no noise disturbance even though hotel quite full. Food excellent with plenty of variety and fresh produce - good value for money.
For a large hotel-and I generally don't like large hotels-all systems worked with precision. The staff were friendly, helpful and efficient and the location of the hotel with less than a 2 minute walk from the hotel to the beautiful barrosa beach was excellent. I would highly recommend this hotel. No!
The friendliness and helpfulness of the staff; the tremendous variety of food and entertainment. The lovely swimming pools. The disabled room did not have grab-handles in the bath to give more stability when showering.
Staff very efficient and friendly The guests - my wallet and mobile telephone were stolen at poolside
fast service in the restaurant, animation, cleanliness SPA is rather old with limited treatment and service, strong kitchen smell in the room at breakfast and dinner time, few staff speaking English, slow and bad service in the bar (during animation program)
Everything was absolutely perfect: very clean, delicious food and very friendly staff. We were there from 24/3/08 until 31/3/08 -> it was awesome. We also went to the MotoGP-race @ Jerez, which is only a 45 min. ride -> great holiday!
Food buffet was excellent every evening, something for everyone. Very peaceful surroundings. The staff were all very pleasant, but we found there was not enough of them in the bar areas - had to wait for drinks, could not get service on the outside terrace. Disappointed that the pool bar was not open later than 6.30 on warm sunny evenings in April.
we had a very nice sea view no very enjoyabale stay
relaxing atmosphere, closesness to beach, excellent buffet
Tranquil setting, excellent food, very good pools, good access to beach, good picturesque grounds and attentive staff
i liked the stuff. very pleasant and obliging. i liked the breakfasts, which are in many levels above the general class of the hotel. the breakfasts were just excellent, though the dining room was crowded and noisy. i did not like the fact that you can get no food at any time, apart from the breakfasts, and you need to get out of the hotel in order to get something to eat.no room service, and even this Pizza delivery didn't work at the relevant times (we tried twice).
The location I was first given a room with views over the parking and the room stank of stale tobacco so I went down to reception and upgraded to a room with sea views. Lovely room, lovely views but the floor was covered in dead ants. Rest of the hotel and area was fine.
relaxed environment the staff at checking made me pay for the whole stay upfront and they did not understand the reservation, thus tried to charge me dubbel the amount...
I enjoyed the facilities and friendly staff together with the great selection of food at the buffet. when we first checked inone of the rooms allocated was quite appalling but this was immediatley changed, also being a four star hotel their was no help with the luggage and we ahd two prams to carry also!!
The position of the hotel and the pool is fantastic. The hotel is very clean and well mantained.
Swimming pool, close to the beach, parking...perfect place to have rest and enjoy the beach. We stayed during the general strike in Spain and the hotel made a lot a efforts to keep a good service. Person at the reception and Brita, the manager, were very kin during our stay... Swimming pool very cold !!
On the beach. Great variety (and good quality food) at buffet breakfast and dinner. Nickel and dimed you for everything - beach towels, beach umbrellas and hammocks. Older and therefore grungier rooms and facilities.
The swimming pool and the food were very good Air conditioning was rubbish throughout the entire hotel, and especially the rooms.
Only the location!! pool inside and outside very cool! lanuages problems, sliding door to the balcony was broken, Aircon during the night switched off by the Hotel, for everything you have to pay
the buffet service for breakfast, lunch and dinner was very good, plenty of family entertainment at night, good location by the beach, great sea views from my room, close to a commercial centre There were no snack facilities between lunch and dinner and the mini bar is only filled up on request, which means filling in a form and taking it down to reception. The phone was not working and I had to carry all my luggage to my room myself.
I stort sett bra men Hotel Sol Melia som vi bott på 2 ggr tidigare är klart bättre. Bra frukost. Personalen i receptionen hade dåliga språkkunskaper och var väldigt långsamma. Vi fick ej någon genomgång vad som fanns på hotellet, hur man kom till stranden etc. Det fanns ej handdukar till poolen alla dagar. Personalen i rest förstod ej hur vi bl a ville ha köttet stekt. Om de lär sig engelska tror jag att allt skulle bli mycket bättre.
Allt var bra.. ...personal, spa, frukost, rum. Nej.
Bra beläget på huvudgatan intill gamla staden. Fin strand alldeles bakom hotellet. Hotellet lånade ut badhanddukar fritt att ta med till stranden. Goda parkeringsmöjligheter i garage under hotellet.
Nära till de båda bästa sandbadstränderna. Nära gamla stan. Gångavstånd till det mesta som man kan tänkas vara intresserad av som storstads/eller badturist. Fri internet. Mycket god och varierad frukostbuffé! Supertrevlig personal! Stora breda sängar! Vad mer kan man önska sig? Till det hotellet återvänder vi gärna.
Bra service, nära till sevärdheter, nära till havet och stranden
Balkong med härlig utsikt mot solnedgången i Atlanten, snyggt och rent badrum och helt OK rum. Första morgonens frukost underbar, andra morgonen måste kocken ha haft en dålig natt för urvalet var mycket sämre. Gratis parkering på hotellets gård. Något sterila och dystra allmänna utrymmen men inget att bry sig om eftersom man ändå inte häckar i lobbyn... Poolen har sett sina bästa dar.
Hotellet är fint och frukostbuffén är underbar men vissa av rummen känns väldigt omoderna och slitna.
Trivsamt hotell, härlig utsikt, härligt att bada i polen med utsikt över havet, Bra läge med närhet att promenera i gamla stan. Stressad personal i baren=dålig service. Dyr frukostbuffé.
The quiet and tranquility no
New and nice designed hotel, good location in Sancti Petri, Junior suite are perfect for family purpose. Lovely pool and vicinity. Beach within walking distance (5 minutes) Choice and range of product offered for Lunch and Dinner should be improved.
This hotel is fully meet 4* star requirements. Very comfortable, clean, good restaurant, very clean pools. Most of personnel doesn't speak English. There was not enough parking placesnear the hotel.
Not much, only the hotel staff: nice and efficient. A lot but above all its value for money: 300 euros per night for a hotel where, for example, simply there was not sufficient parking space!!
We played golf, and used the restaurants in the courtyard at Novo Sancti. Went to the fabulous beach. No
Jag fick plocka igenom 6 tallrikar på frukosten innan jag hittade en som var ren!!!! Skaffa bättre diskmaskin.
Motsvarade mina förväntningar beträffande läge och komfort
centralt läge och bra med familjerum. frukostbuffen saknade varma rätter. Oengagerad serveringspersonal vid frukost.
Perfekt läge nära hamnen och city Fräscht och snyggt. Garaget var mycket trångt och passar bäst till småbilar
The convenience of the beach and eating establishments. Rooms are clean and bathroom is first class. Pillows could be more plump.
Parking facilities. Convinient for beach, resturants and city centre
We were made welcome, given a very comfortable room with fantastic views over the beach. Breakfast was very good but the dining room seemed a bit canteen like.
Very good location and friendly staff. You need to cross the street in order to get to the beach.
The location of the hotel, it is on the most beautiful beach. We visit the hotel regularly. N/A
The location is great, right on the beach.
Wonderful location opposite beach with night street market in front of the hotel and choice of great restauants. Easy to get about with buses.
Reception staff were excellent on the day. Rooms looked tired and in need of refurbishment.
the people , the comfort , the location , the view all is perfect dining room and terrace facilities needs to be updated .
The location and facilities were very good. I also very much appreciated the bottle of wine and dessert being placed in my room on my birthday - my thanks to the management and staff Perhaps some of the staff could work on their friendliness - perhaps it is just the cultural diffrence (New Zealand and Spain) - very few of the staff ever smiled when being greeted or greeting us.
Every member of staff was very welcoming. The apartments are compact but very clean and with an excellent terrace to relax in the evenings. Chiclana is an excellent place to visit beautiful beaches or cities such Jerez and Cadiz. Perfect stay. Hard to think on something constructive to comment, when something is right is just right. Maybe the television channels could improve with a bit more selection.
With the swimming pool just outside the door and beach only 50m away the children loved it! Breakfast was 8 to 10.30am. We ate at 9am and the cooked food had sat there since 8am. There was no evening meal or pool side service since we were out of season.
Exelent location close to restaurants and beach, very clean modern rooms.Friendly staff. Good price! Świetny, nowoczesny hotel w b. dobrej cenie(40E za noc) B.dobra lokalizacja...blisko restauracji i plaży. Polecamy:) Tiny shower
Modern building and friendly staff Nothing!
Nearness to beach We did not like our room it was damp and musty
Close to the beach, close to the supermarket, nice personnel, well-equipped kitchen, big terrace. Breakfast was rather poor
We enjoyed our stay at this aparthotel very much, exelent location close to restaurants and beach, very clean modern rooms, friendly helpful staff, would definatly go back.
It was very nice to stay 3 nights here. The famous La Barossa beach is 5 minutes walking. Friendly staff and not hard to find. Kitchen is good equiped, we have had breakfast in the room every morning. In the middle of the hotel is the swimming pool.
great location close to the bars and restaurant but most of them were closed as it was at the end of the season
The apartment complex is beautifully designed, very clean and modern, with a lovely pool and restaurant. It is in an excellent location very close to the beach with plenty of shops, bars and restaurants close by. The apartment itself was well-equipped and comfortable. The staff were very friendly and helpful, and spoke some English. The only things we missed in the apartment were a lock on the bathroom door and a mirror in the second bedroom.
location good staff very helpful and food ok long queues experienced for breakfast and dinner during weekend.
We liked the room (comfortable and clean). There was lots of light and a nice view. The lobby area was nicely done. The bar at night did not serve any food.
I did not like anything. The room was dirty. It was a junior suite with a huge balcony but very unsecure (as the balcony was connected to the corridor by one side). The hotel was very noisy and the food awful. It has no direct access to the beach as other hotels. It is the worst hotel I have ever stayed at.Even 2 stars hotels are better than this one.
The room was reasonably large and had a balcony overlooking the pool. The services were terrible. The waiters and waitresses could care less about you. The food was dull, boring, and repetitive. Parking was problematic. Maid service was minimal and the room was not cleaned. I had to go asking for towels 2 times. The room key would not work. There were cats climbing on the resturant tables in the morning!
It is close to the beach. Hotel staff was extremely poor. Everything is pay extra. Parking is terrible. Hotel food was plain and excessively expensive. This should be rated a 3-star at best, not 4-star. Choose somewhere else!
Price/Quality ratio is perfect. Cousine is perfect. Spa facilities very good, the Ocean is the best. Strongly recommended.
The breakfast was excellent ! The buffet in the evening good ! They forgot to clean our room from one day to the other ! We paid a little more to have a Junior Suite, but that was waste of money. The room was also foolishly furnished.
Cleanliness, Golf course and breakfast
My room was spacious and really enjoyed the balcony. The Spa was wonderful. Parking was a nightmare. Staff was very unfriendly. Had many issues with room key not working properly. Layout of hotel was not user friendly at all.
Helpful and friendly attitude of staff. Twice at breakfast, ham and cheese was not replenished on plate.
We found it a peaceful hotel just away from the busy areas. The staff were always friendly and helpful. Allowing us to take our small dog was a bonus. We would recommend the hotel and will be going back in the near future a very small point but it would have been nice to have tea and coffee making facilities in the room .
Cheap price, ease of booking Not enough staff -1 for whole hotel! No maps. No customer service whatsoever. Had to wait outside for 15 minutes before anyone came to unlock the door on check in!! Rooms very simple and bare. Bathrooms nice, surprisingly.
The staff were extremely helpful and generous, the room was lovely, air conditioning always worked, good powerful shower and the pool was lovely and refreshing whilst the sun loungers were nearly always empty! There is nothing to complain about.
Clean, good value, No problem with late check-in No- all good