The location and facilities were very good. I also very much appreciated the bottle of wine and dessert being placed in my room on my birthday - my thanks to the management and staff Perhaps some of the staff could work on their friendliness - perhaps it is just the cultural diffrence (New Zealand and Spain) - very few of the staff ever smiled when being greeted or greeting us.
Reception staff were excellent on the day. Rooms looked tired and in need of refurbishment.
We were made welcome, given a very comfortable room with fantastic views over the beach. Breakfast was very good but the dining room seemed a bit canteen like.
The location of the hotel, it is on the most beautiful beach. We visit the hotel regularly. N/A
The convenience of the beach and eating establishments. Rooms are clean and bathroom is first class. Pillows could be more plump.
Parking facilities. Convinient for beach, resturants and city centre
The location is great, right on the beach.
Very good location and friendly staff. You need to cross the street in order to get to the beach.
the people , the comfort , the location , the view all is perfect dining room and terrace facilities needs to be updated .
Wonderful location opposite beach with night street market in front of the hotel and choice of great restauants. Easy to get about with buses.
It was about a 7 minute walk to the beach. Very nice rooms, though a little small for 3 adults and a baby. Everything was new and clean. The hotel staff was very helpful. Great breakfast! The hotel is not close to the "touristy" parts of Cadiz. Not a whole lot of restaurants really close by. The hotel rooms are only meant for 2 people.
The friendliness and helpfulness of the staff. Good location. Room 411 unpleasant view from window of peoples washing hanging from the balconies of their flats.
value for money, breakfast, rooms far from historical center
Beach nearby, easy access to everywhere, very helpful staff, good view from our room Never managed to connect to the internet, we didnt have a double bed but two beds pushed together
Convenient for the beach. Bathroom doors were made of tinted glass. You could see through them.
Good location, clean tidy and quiet room, close to amenities, hassle free stay. No tea/coffee making facility in room
the staff were super friendly
The room was a good size and the beds were very comfortable. The design of the foyer was odd. Instead of opening out into the hotel, it seemed to get smaller.
room was very clean and cool, confortable bed and amazing shower when we arrived we were given a set of keys that didnt work, i asked for another set of keys that also didnt work, the third ones were ok but we were asked to leave them at reception every time. also on the last night the window kept opening all night due to the wind, apart from this i couldnt really fault this hotel
Good location. Smelly smokey rooms & lights in the corridors are very inadequate - it's to dark!
Modern building and friendly staff Nothing!
The apartment complex is beautifully designed, very clean and modern, with a lovely pool and restaurant. It is in an excellent location very close to the beach with plenty of shops, bars and restaurants close by. The apartment itself was well-equipped and comfortable. The staff were very friendly and helpful, and spoke some English. The only things we missed in the apartment were a lock on the bathroom door and a mirror in the second bedroom.
Every member of staff was very welcoming. The apartments are compact but very clean and with an excellent terrace to relax in the evenings. Chiclana is an excellent place to visit beautiful beaches or cities such Jerez and Cadiz. Perfect stay. Hard to think on something constructive to comment, when something is right is just right. Maybe the television channels could improve with a bit more selection.
Close to the beach, close to the supermarket, nice personnel, well-equipped kitchen, big terrace. Breakfast was rather poor
Exelent location close to restaurants and beach, very clean modern rooms.Friendly staff. Good price! Świetny, nowoczesny hotel w b. dobrej cenie(40E za noc) B.dobra lokalizacja...blisko restauracji i plaży. Polecamy:) Tiny shower
Nearness to beach We did not like our room it was damp and musty
We enjoyed our stay at this aparthotel very much, exelent location close to restaurants and beach, very clean modern rooms, friendly helpful staff, would definatly go back.
It was very nice to stay 3 nights here. The famous La Barossa beach is 5 minutes walking. Friendly staff and not hard to find. Kitchen is good equiped, we have had breakfast in the room every morning. In the middle of the hotel is the swimming pool.
great location close to the bars and restaurant but most of them were closed as it was at the end of the season
With the swimming pool just outside the door and beach only 50m away the children loved it! Breakfast was 8 to 10.30am. We ate at 9am and the cooked food had sat there since 8am. There was no evening meal or pool side service since we were out of season.
Helpful and friendly attitude of staff. Twice at breakfast, ham and cheese was not replenished on plate.
Clean, good value, No problem with late check-in No- all good
Cheap price, ease of booking Not enough staff -1 for whole hotel! No maps. No customer service whatsoever. Had to wait outside for 15 minutes before anyone came to unlock the door on check in!! Rooms very simple and bare. Bathrooms nice, surprisingly.
The staff were extremely helpful and generous, the room was lovely, air conditioning always worked, good powerful shower and the pool was lovely and refreshing whilst the sun loungers were nearly always empty! There is nothing to complain about.
We found it a peaceful hotel just away from the busy areas. The staff were always friendly and helpful. Allowing us to take our small dog was a bonus. We would recommend the hotel and will be going back in the near future a very small point but it would have been nice to have tea and coffee making facilities in the room .
Allt var bra.. ...personal, spa, frukost, rum. Nej.
I stort sett bra men Hotel Sol Melia som vi bott på 2 ggr tidigare är klart bättre. Bra frukost. Personalen i receptionen hade dåliga språkkunskaper och var väldigt långsamma. Vi fick ej någon genomgång vad som fanns på hotellet, hur man kom till stranden etc. Det fanns ej handdukar till poolen alla dagar. Personalen i rest förstod ej hur vi bl a ville ha köttet stekt. Om de lär sig engelska tror jag att allt skulle bli mycket bättre.
Ett bra hotell nära stranden och bussar och restauranger. Trevlig personal. Rent och snyggt. Nej
Bodde bara där en natt av 13. Så kan tyvärr inte ge en så bra bild av hotellet men det kändes i alla fall helt och rent det jag såg. Besök ej tillåtet.. var som på ett sjukhus. Besökstid på en timme endast under eftermiddagen. Annars skulle de ta ut en avgift. Hade övernattning skett så hade jag förstått detta helt och hållet. Men avgift för att en vän skulle stanna längre än en timme? Kan även säga att jag informerade personalen om att min vän hade egen lägenhet inte långt ifrån hotellet.
Det låg på bra avstånd från både bussar och strandområde med bra restauranger. Frukosten skulle kunna vara mera varierad. Det fanns saker på menyn som man inte kunde få ex. yoghurt naturell m.m.
Mycket trevlig och hjälpsam personal. Bra priser.
Bra korrekt service/hotell-personal. Bra information om begivenheter.
For a large hotel-and I generally don't like large hotels-all systems worked with precision. The staff were friendly, helpful and efficient and the location of the hotel with less than a 2 minute walk from the hotel to the beautiful barrosa beach was excellent. I would highly recommend this hotel. No!
Tranquil setting, excellent food, very good pools, good access to beach, good picturesque grounds and attentive staff
The friendliness and helpfulness of the staff; the tremendous variety of food and entertainment. The lovely swimming pools. The disabled room did not have grab-handles in the bath to give more stability when showering.
we had a very nice sea view no very enjoyabale stay
relaxing atmosphere, closesness to beach, excellent buffet
Staff very efficient and friendly The guests - my wallet and mobile telephone were stolen at poolside
Very welcoming and informative from moment of arrival. No language problems. Very suited to families but equally suited for a quiet break which we were looking forward to as no noise disturbance even though hotel quite full. Food excellent with plenty of variety and fresh produce - good value for money.
Everything was absolutely perfect: very clean, delicious food and very friendly staff. We were there from 24/3/08 until 31/3/08 -> it was awesome. We also went to the MotoGP-race @ Jerez, which is only a 45 min. ride -> great holiday!
fast service in the restaurant, animation, cleanliness SPA is rather old with limited treatment and service, strong kitchen smell in the room at breakfast and dinner time, few staff speaking English, slow and bad service in the bar (during animation program)
Food buffet was excellent every evening, something for everyone. Very peaceful surroundings. The staff were all very pleasant, but we found there was not enough of them in the bar areas - had to wait for drinks, could not get service on the outside terrace. Disappointed that the pool bar was not open later than 6.30 on warm sunny evenings in April.
Bra service, nära till sevärdheter, nära till havet och stranden
Nära till de båda bästa sandbadstränderna. Nära gamla stan. Gångavstånd till det mesta som man kan tänkas vara intresserad av som storstads/eller badturist. Fri internet. Mycket god och varierad frukostbuffé! Supertrevlig personal! Stora breda sängar! Vad mer kan man önska sig? Till det hotellet återvänder vi gärna.
Bra beläget på huvudgatan intill gamla staden. Fin strand alldeles bakom hotellet. Hotellet lånade ut badhanddukar fritt att ta med till stranden. Goda parkeringsmöjligheter i garage under hotellet.
Good hotel in the center of San Fernando. It is necessary take the car to go to the sea side in 5 minutes. The personal was vary polite.
Freebies Noisy & Small Room
Clean, modern hotel. The fresh fruit and water in the corridors was an excellent touch, and highlights excellent customer service. Not enough information supplied about local area, bathrooms are a little adventurous with the glass walls, it was fine for us but may be a little disconcerting for friends or new couples!
staff in general very friendly, very good facilities,nice location... i called three times to try to get an extra bed and noone was able to give me an answer, they never contacted me back to confirm this even though i especifically asked to get in contact with me so that we could book an extra room somewhere else.There was an obvious lack of organization between the staff.
Trevlig personal. Fina rena rum. Bra läge ur trafiksynpunkt, bara lätt störning av den mycket intensiva trafiken på huvudgatan. Frukosten var i tråkigaste laget, inget pålägg , bara en marmeladpaket och plastinslagna sockerkakor. Personalen är dåliga på engelska.
Det var läget som var centralt, men lugnt.
Bra hotell till rimligt pris och hyfsat centralt.
Utmärkt bra hotel, centralt med närhet till den långa strandpromenaden, buss alldeles utanför, utmärkt rum, parkering alldeles utanför lite mager frukost
good pool, very friendly and helpful staff, close to beach and restaurants / facilities in Chiclana
Excellent location. Car parking wasn't a problem as we culd easily use the public car park nearby. Restaurant and hotel staff very friendly and efficient.
Nice pool, nice and clean apartment away from sea, adaptet only for native guests, away from nightlive
The rooms were spacious and well furnished; the pool and surroundings were very nice and enjoyable. The breakfast was good and very complete. The beach is very nice and conveniently close to the hotel. The apartment could have just a little more equipment... just some minor cleaning utensils maybe. The parking near the hotel was not easy and the area for loading/unloading of bags or passengers was permanently occupied by cars parked.
Our third stay at this hotel in 4 years. Close to the Barrosa beach it is ideal for relaxation and is relatively close to such places as Cadiz for a night out. You have the choice of preparing food in your own apartment, eating in the hotel restaurant or in one of the nearby restaurants.
The hotel was luckily situated very close to the beach (however we only visited the beach at the site once since there was a lot of wind the periode in question) and we chose other alternatives (of swimming). The surroundings were very nice. In spite of the fact that the area is only containing hotels and golf courses, a great architecture of the hotels have been chosen which makes it a nice area. The personnel was very friendly and the apartment was even better than I expected. We had the view over the swimmingpool which was beautiful. There was a small play ground in the hotel garden. The view of the swimmingpool was also sligthly negative since all people passed under our window on their way to and from the restaurant which made late evenings very noisy when keeping the window open.The beds were terribly unconfortable! The kitchen equipment should contain some more pieces. I also would have liked to see some more training/sport facilities. The hotel play ground could have been slightly bigger considering the space available and some parts of it could have been better adapted to the hands of children. Two local buses an hour, or one in the evening, passing the hotel, was not so good, I think, for persons who wish to see other places, so we had to rent a car which was, at least for me, un unexpected cost.
This was the cleanest place I have ever stayed. Fantastic. Good Location, near to the beach, staff very good, friendly. Excellent value for money.
The hostel is right on the beach. The home page offered rooms with balcony. We got a room opening from the back of the restaurant, bar and toilets (altough there is double door). The room was depressing, no balcony, and the window faced to cars parking right at the window. The wall has fallen in the room. Room is noisy when the restaurant is open. Breakfast is very simple (toast, butter, jam, coffee). Absolutely does not worth the price!
This hotel is fully meet 4* star requirements. Very comfortable, clean, good restaurant, very clean pools. Most of personnel doesn't speak English. There was not enough parking placesnear the hotel.
We played golf, and used the restaurants in the courtyard at Novo Sancti. Went to the fabulous beach. No
New and nice designed hotel, good location in Sancti Petri, Junior suite are perfect for family purpose. Lovely pool and vicinity. Beach within walking distance (5 minutes) Choice and range of product offered for Lunch and Dinner should be improved.
The quiet and tranquility no
Not much, only the hotel staff: nice and efficient. A lot but above all its value for money: 300 euros per night for a hotel where, for example, simply there was not sufficient parking space!!
centralt läge och bra med familjerum. frukostbuffen saknade varma rätter. Oengagerad serveringspersonal vid frukost.
Jag fick plocka igenom 6 tallrikar på frukosten innan jag hittade en som var ren!!!! Skaffa bättre diskmaskin.
Motsvarade mina förväntningar beträffande läge och komfort
Perfekt läge nära hamnen och city Fräscht och snyggt. Garaget var mycket trångt och passar bäst till småbilar
Only the location!! pool inside and outside very cool! lanuages problems, sliding door to the balcony was broken, Aircon during the night switched off by the Hotel, for everything you have to pay
I enjoyed the facilities and friendly staff together with the great selection of food at the buffet. when we first checked inone of the rooms allocated was quite appalling but this was immediatley changed, also being a four star hotel their was no help with the luggage and we ahd two prams to carry also!!
i liked the stuff. very pleasant and obliging. i liked the breakfasts, which are in many levels above the general class of the hotel. the breakfasts were just excellent, though the dining room was crowded and noisy. i did not like the fact that you can get no food at any time, apart from the breakfasts, and you need to get out of the hotel in order to get something to eat.no room service, and even this Pizza delivery didn't work at the relevant times (we tried twice).
the buffet service for breakfast, lunch and dinner was very good, plenty of family entertainment at night, good location by the beach, great sea views from my room, close to a commercial centre There were no snack facilities between lunch and dinner and the mini bar is only filled up on request, which means filling in a form and taking it down to reception. The phone was not working and I had to carry all my luggage to my room myself.
The swimming pool and the food were very good Air conditioning was rubbish throughout the entire hotel, and especially the rooms.
relaxed environment the staff at checking made me pay for the whole stay upfront and they did not understand the reservation, thus tried to charge me dubbel the amount...
Swimming pool, close to the beach, parking...perfect place to have rest and enjoy the beach. We stayed during the general strike in Spain and the hotel made a lot a efforts to keep a good service. Person at the reception and Brita, the manager, were very kin during our stay... Swimming pool very cold !!
The position of the hotel and the pool is fantastic. The hotel is very clean and well mantained.
The location I was first given a room with views over the parking and the room stank of stale tobacco so I went down to reception and upgraded to a room with sea views. Lovely room, lovely views but the floor was covered in dead ants. Rest of the hotel and area was fine.
On the beach. Great variety (and good quality food) at buffet breakfast and dinner. Nickel and dimed you for everything - beach towels, beach umbrellas and hammocks. Older and therefore grungier rooms and facilities.