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Restaurant was good. Laundry room was very convenient.
Nice sized room, clean, comfortable. Close to the airport, when it was raining used the shuttle for door to door service for my early morning flight. Room wasn't available until 2 pm even though I called the day before to ask for an early check in.
The room smelled a little stale. When we opened the window to get some fresh air, the smell of cigarette smoke drifted in.
Handy, just opposite airportterminal, good transferservice 24/7. Surprising good restaurant and meals. Very helpfull and friendly staff. Ideal for transittravellers.
The staff were very plesent and helpful in every way. the closness to the airport. the food was a reasonable price and service was good quality. No
Arrived at the hotel after spending a week in a campervan. The campervan drop off was next door, which was very handy. Good sized room and excellent bed, although after a week in a campervan, any bed would have felt good!!! The meal at the restaurant was excellent and the free shuttle to the airport was very efficient..
Good location at 2am at the airport! Good courtesy bus service also at 2am.
The entire hotel is currently under construction. The price was outrageous in this context. I booked with kayak for a premier king room. They booked me into a double, until I showed them my confirmation note; the front desk clerk then reluctantly changed my room type and wasn't welcoming as he handed me my key.
Very suitable for what it is ... an airport hotel ... for overnight stays Decor is dated back to 70's
restaurant bar pretty good. We stayed here because it was close to the airport and it did not disappoint. Very close, indeed. Beds fair. Ground floor unit surrounded by chain link construction fence with a dign, "Under Demolition." Not a comfortable stay but very close to the airport.
excellent quality perfect for Airport.
Exceptional stuff 24 hours reception Shuttle from a rental car company was available The hotel is a little spread out: it may take a long walk to reach your room The price is on the high side
The Sheep in the Lobby Every one calls you Bro plus there was an aful lot of New Zealanders at the Venue
Wifi access, large safe and location. Access to room before designated time. Excellent all round
The quality and standard of the hotel and the assistance given to me when i asked if they could arrange a shuttle to the airport and also if they would check with a car hire company regarding the delivery of a car for me, this assistance was very welcoming. I could not fault the hotel in anyway at all.
A nice hotel
Even though the total booking was already paid, the hotel charged me again. Now I'm trying to get my money back, what wouldn't be necessary if the staff were well informed. I got an offer at the moment of the booking but when I checked out I had to pay again, and for the current price, which was higher. I still don't know whose is the fault, the hotel or website. I hope this comment is useful to advice other people or at least to improve the services of both.
Clean, comfortable accomodation. Friendly staff. Proximity to Isaac Theatre Royal. The room was too hot and the air conditioning was ineffective.
Excellent location, great rooms and friendly staff
Location - right in the centre of Christchurch, New & Modern No Problems
location - poor and expensive breakfast - towels were not very clean - gym is not realy a gym - it doesn't have any dumb-bells
Lots of little touches - 3hours free internet per day, nice bathroom accessories, very comfortable bed, big TV Absolutely nothing
Quiet. Welcoming front desk and entry. Helpful staff. Good sized bathroom. Good food available. Excellent room rate. Espresso coffee avaiable. All in all a pleasant stay considering the earthquake had occurred on 2 weeks earlier. Please pass on my Thanks to the staff. Exercise equip. could perhaps be of a better standard.
Please write at least 15 words No
As soon as we arrived, the staff were expecting us. It was a cold miserable day and it was great to be welcomed so sincerely. The food was fantastic and it was handy to the city centre. No
The staff were absolutely on to everything, nothing was too much effort. N/a
Staff was friendly and room was very comfortable. No gym on premises, but hotel guests can go to nearby local gym.
Staff was warm and welcoming without being overbearing. Room was well appointed and clean. Great bathroom! Hotel was centrally located to "downtown" Christchurch and breakfast, although a bit expensive, was good and my Latte was delicious! Wasn't there long enough to find a negative.
Food was better than at the typical hotel. The staff were accomodating and service-oriented. There was no in-house gym. Guests can use a facility 20 minutes away.
Went for the rugby and the ajoining rooms were well fitted out and suited our needs perfectly for 2 couples. well situated in the heart of the city and great private, clean hotel room.
Convenient location. Ability to cook own meals. Bed too soft.
our stay at Quest Christchurch was a very pleasant one from start to finish. The staff on reception were very efficient and had us checked in and an upgrade from a one bed to a three bed given very quickly. The apartment was very clean and comfortable .
The friendly, easy going helpfulness of all staff. The perfectness (not sure if that is a word) of the location. The ease of the web site to book a room from within N.Z and from overseas. We all found the rooms too warm and there was no a.c.
Staff was helpful, kind and friendly. Laundry dryer not working properlly, took over 2 hours to dry a load of clothes. Rather be out enjoying in Christchurch. Staff was very kind and offer to watch clothing. But staff was also busy checking in and out other clients.
Safe, secure and central. Nothing
We stayed at the Colombo on our last night in New Zealand. The room was very clean and roomy. Good size bathroom with strong water pressure and lots of hot water. Our room has a small back patio for some morning air. Great location, walking distance from the heart of town and close to the new hot strip on Victoria Street where we had dinner at the King of Snake (also recommend). The complex was quiet and even with the International Cricket Festivities we had a great nights sleep before our long flight home. We asked for a late check out and even though there were fully booked they were able to accommodate. For what we needed which was not a lot, this was the perfect spot.
Clean hotel with a nice bar and welcoming ambiance Check out time is 10:30am! AND they called us at 9:30am asking when we would be leaving.... really?!
No one at the reception and no bell to call most the time. Stains on sheet. l
Location walking distance from CBD through park or along river, beautifully kept gardens, cafe restaurant has indoor and garden seating, easy access and parking. Swimming pool are could use a hot spa.
The staff were helpful and courteous to me. Our room had a stained glass window and sweet shades. The room was spacious. The food at Jimmys bar was expensive.
a great place to stay really central for our trip and the lovely young waiter who brought us great toast and the neat boy who drove us to the airport and he was a great driver
Convenience. I can park my car right at the door step, easy for me to load/unload my golfing gears.
Very helpful staff
As has always been the case, its nice to be treated like one of the family The "Burger & Fries" taken off the room service menu
Cleanliness Being told the wrong price for a taxi to the airport from your staff
Food available on site and Carlton Hotel serving food a few minutes walk away. On main bus route to CBD (or about 15 minutes easy walk) and close to Hagley Park. Room was clean but basic. One heater in the room which didn't seem to generate much heat and would be somewhat inadequate in the winter. No exhaust or heater in the bathroom so lots of condensation, damp towels in the morning and fogged up mirror. On site parking is woeful - no allocated parking space for individual rooms and insufficient on site parking for all visitors - first come first served basis, otherwise on street parking.
I think the people at the hotel were some of the friendliest people I have dealt with. We did not care for the continental breakfast they had and thought it to be substandard to most hotels.
Very helpful staff, nice continental breakfast, relaxed but businesslike environment
people are very nice, the rooms are clean, not so far from the center.
Wonderful clean room with everything we needed, esp as we had two small children. The owner was the rudest man I have ever encountered. Whilst he did calm down and solve an issue we had, his approach was extremley aggressive and offputting.
The owners were most helpful and very friendly.
Friendliness of owners very helpful No
The friendliness of the staff and the easy well designed rooms Mattress could have been a bit firmer, but more a personal preference
friendly staff and adequate rooms with all you would need. probably could do with a little updating.
Nice, clean, apartment, ideally located for access to centre of town, and to major routes for further access out of the city. The hosts went out of their way to provide every bit of assistance they could (without being in the slightest intrusive). Perfect for exploring Christchurch, and its environs.
only stayed one night to catch next day flight the self rating 4 stars plus is a bit misleading
The staff were excellent - very welcoming and genuine in their helpfulness. Coming from the UK, good service is a refreshing change and very much appreciated. A minor comment but I did find the bed a bit soft.
We both thouroughly enjoyed our stay at the hotel, and found that we were treated very well by th staff in every aspect and found the rooms and beds to be very comfortable to our liking. The food and meals at the restaurant were to our liking and we were treated very well at the bar. All in all I would recomend the holtel to iur friends and will stay again in the future. n/a
Far exceeded our expectations for quality and value
Nice and easy to get to from the airport, very clean and friendly. Quite and comfortable
The friendly and professional staff on our last night in New Zealand made our three week holiday extremely memorable. We definitely plan to return! Everything was perfect!
Great location, well kept, good but expensive restaurant and rooms. Room service rather slow and not dependable
The friendliness of the staff -the employee of the month picked us up from the airport at 1.30am and went out of his way to get us some milk on our way to the room. Wow!! Greta food, clean, comfortable beds and convenient. Noise outside of bags being pulled over path and talkin. Maybe late checkins could be put in an are in early morning when we had just checked in a few hours before. Maybe late checkins could be put in a quieter area and early checkouts be put there instead.
We stayed on the newer business level and the room was very clean and comfortable. The staff were very friendly and the free shuttle to the airport at 5am was much appreciated.
The warm welcome we received there staff were very helpfull throughout our stay we were given a twelve oclock check out with no extra charges nothing was to much trouble for the staff. The hotel was better than expected.The rooms were exellant the hotel food was exellant.
Very efficient shuttle midnight pick up at airport, friendly staff, most comfortable and well equipped room.
The friendly staff,proximity to the airport( but rooms were quiet),24hr free shuttle to/from airport,free return bus trip into the centre of the city
Clean comfortable Feels formal
The room was spacious, clean and above all very comfortable. The restaurant was very accomodating allowing us to eat in the bar area and the food was delicious. Also very nice spa facilities. Not forgeting of course that its amazingly close to the airport which is great for early flights, and its not located beneath the flight path so noise wasn't a problem.