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the accessibility to the city any and the room quality
Convenience of location and siz of the apartment. Plenty of space. Automatic switching on of the air conditioning at 6am every morning no matter whether it was off or not!!!
Location, very good breakfast and the space of the rooms. The staff is not very welcoming. the view of the room was very bad.
Hotel staff is very friendly, rooms are large, location is very convenient even if you want to visit Paris, hotel is close to subway. nothing - all good
Space of the rooms and comfort
Hotel is located a stone's throw from the main Metro line, so it is in a convenient location, however it is in the business district.
We stayed as a group. This hotel was ideal for us, having a separate kitchen. The location was great only a short ride in the metro The only complaint that we had was the room sounded like the wind was coming through the front door and was very noisy.
clean and the location of hotel
Stayed at Fraser Suite in London, all of us said good. When we come to Fraser at La Defense, all of us say Wow - it excellent. 1. Less than 5 mins walk to metro. 2. Very nice, friendly and helpful front desk. 3. Our 2-bedroom are very comfort (very similar to N. America spacing). It not like normal hotel room in Europe - Fraser here provide a big room. Our 2 bed-room also comes with 2 balconies. 4. Quiet and fresh air (compare to Paris downtown) environment. If travel with 4 or more people, this is the 1st choice - no doubt.
nice and roomy. nice view. good kitchen. Overall, a great stay.
The space no diner facilities
The location is perfect. Now most of the hotels in the world provide free internet service. E.G. Concorde Lafayette in Porte Maillot, Paris
Room, location good for the sites, all the sites are the metro 1 line (yellow) which is the la defense. The food was expensive and of low quality.
Well designed and furnished , 5 minutes walk from the Metro, placed in scrapsky quarter - nice to see 1-2 times. Restaurant in the lobby is very expensive and has very small choice of the meal. Breakfast is usual one but also is rather expensive. I also may recommend to the hotel concierge not to use this taxi service that they ordered for us. We wait it 30 mins in the lobby and we sited to the car - it was already 22 euros. I asked driver - why - he said - "its no problem, I won't charge you additionally" - but finally he did.
the junior suite is spacious. the espresso machine, the bed. near a big shopping mall. Quite business area. It is a bit expensive. the conceirge (unintentionally) mislead us when we ask him about rent a car company in the city.
it was easy and comfortable, the location was good and easy for the city either by taxi or train. Very expensive, but so were all the other Paris hotels that day!!
clean, and helpful staff The hotel entrance was close during my stay, the car parking should be free but they charge 20 Euro per day
Fresh, clean, modern, simple Shower leaked under glass door - no lip to stop flow, duvets are too hot even with air-conditioning on high fan
nice design, location, staff no free wifi, no body milk, breakfast could have been better (no boiled eggs)
the location the internet not free like other 4-star hotels in paris
It is close to subway, and rather quiet on weekends. The bedding is excellent, very comfortable. The route going to the hotel by car or taxi is so winding and takes a lot of turns within the district before reaching the hotel. This is due to the public traffic planning in La Defense, perhaps.
the comfortable bed No
Very close to Paris. Not noisy at all. Nothing to see around the hotel.
Very friendly and attentive staff who were happy to speak English. The hotel is located in a great area with river and city views and close access to the Metro and Disneyland trains The hotel is very busy with package tours and the facilities struggle to cater for the large numbers especially the breakfast catering and internet access
the staff were very friendly and helpful no swimming pool
The hotel was very convenient and the staff were very helpful getting taxis, booking restuarnats for us. very good overall
Good location, good view of Paris from rooms, overall cleanliness
Room had a view of the Eiffel tower which I was not expecting. Clean rooms and comfortable bed. Breakfast at the hotel was good. Had dinner one night at the hotel, it was terrible. Eat dinner somewhere else. The AC didn't really work but the weather was mild so it wasn't an issue.
the location no
hotel location bad air conditioning system. no good staff provided at the toilet.
Good price, good location (near métro), excellent views of seine & paris, very large room for price, comfortable Some of the staff could have been more polite
access to parking is not easy. we had to walk long way. without navigation system, it is not easy to reach hotel entrance by car.
Close to La Défense. The parking garage is difficult to access with baggage for a strong person. I would think that a frail person could not manage.
Breakfast: excellent. Hotel design and condition: perfect. Room facilities (safe, a/c, tv, etc.): perfect. Internet access: very convenient. Parking facility existing: ok. But extremely inconvenient: located in a nearby building. From that place to hotel entrance: combination of extremely narrow lift and stairs, very inconvient especially when carrying luggages. No temporary parking possibility in front of hotel entrance and no valet help. When being there first time by car, you are lost.
Clean, comfortable, quiet, nice view, friendly staff Rush time when leaving in the morning, wait for breakfast.
"Mercure" parking place
very expensive considering breakfast is extra cost effective poor rating the price , food poor
Helpful staff Very noisy in the reception area and bar due to "tourist groups"
Convenient for La Defense area. Hotel was good value for money. The staff were very good, but checking in time was too long.
Clean and efficient.
small bag with two bottles of water & snacks was given to me for city tour in checking in at reception littel bit long distance from parking space to reception, and small space at lift and stair case, so difficult to carry heavy big luggage. restaurant is closing for dinner
Local to where I was going, good combo internet/pay tv package, good breakfast for france, resonabl eprice slow checkout, they need a kiosk checkout
It is a comfortable place, you feel well and can have a good rest. Too long waiting for checking in
Access to the underground & RER-train. Huge Shopping center in front. The mattress really need a replacement - this is not a Marriott style bad. They are thin, old and broken. The cleaning should be done better in a four stars - there was a dirt pillow that never got replaced during 5 nights (I kept it as a test to check..)
The location. The booking stated free use of high speed internet but the hotel charged for it when checking out.
confort and quality of the room, proximity to business center and underground metro
Hotel Bar , Lobby , Staff Price refreshments
the stuff they help as a lot in giving the right direction to places that we want to visit in paris -- by train ,, they were very nice yes, the bathroom.. as a musilm we need water after entering the toilet ..and they provide tissue only
location Poor concierge/housekeeping facilities. I had forgotten to bring my UK-France power adaptor, despite requesting a loan adaptor three times, I eventually had to go our and buy myself one from the local supermarket - not good service from a hotel of this level and price.
very big and comfortable bed. funny card system to use the elevator.
The hotel staff, especially Julien, was most helpful. The room was supposed to be a non-smoking room but it smelled of smoke.
Good location Rooms need refurbishment
It's location was ideal for our office, although not too easy to find! The room and bathroom were small and although clean, were very basic.
nearby Turkish restaurants and metro (15 min. by walking) communication with reception people (poor English)
View of the Eiffel Tower. Friendly staff The lift was tiny, only fit one person. No Iron in the rooms as specified on the website
Internet is totally terrible.
Location, Price and safe No issues.
affordable staff did not clean the room everyday particularly the toilet
Nothing particular. The place was ok. Not far from la Defence, and comparatively cleaner than many other hotels i know in paris. The room was clean - at least it appeared so. the bathroom also. but i found a lot of hair stuck in the drain of the showerbox. Walls were thin, and I could hear people coming back from their outing and banging doors close etc etc. Not too expensive overall, but for what it is, I think the price is a little high (but reasonable in Paris).
The location is very good: is near the metro station(about 10 minutes to walk) and also near the Arc de Triomphe (about 4 or 5 metro station or 40 minutes to walk). The neighborhood is ok and seems to be safe.The personal stuff was very nice. In the bathroom I found some hairbreadths.It wasn t warm in the room and the heating (machine) was very old.The breakfast was very poor.
helpful staff queue at breakfast
A bit difficult to find way there and back to the business centre - not the hotel's fault.
Reasonably big appartment, nice 2 rooms, + kitchen+ nice terrace. Old, out of date phone number, that did not reply.
We were really impressed with the size of the room and all its amenities, lots of towels, fridge/freezer, microwave, even a dishwasher, TV, lots of pillows, big bathtub and separate toilet room, the breakfast was excellent and very pleasant staff and located on the outskirts of Paris but still close enough to get to town fairly fast...all in all, a very enjoyable experience. No complaints, but the parking lot was a little dark.
The fact that it is a studio/apt with small kitchen. Feels a lot more homy than most hotels. This hotel does not have non-smoking room, as I've been told by reception. I've specified it in the reservation but was not told there were no smoking room. Having allergies, it was an important issue and the actual room that I was assigned was particularly smelly, obviously having someone before that smoked considerably. I had to leave after the first night for developping asthma symptoms.
We liked the staff who were very helpful, we liked the facilities of the room (dishwasher in kitchen), the setup up of the room - our children slept in the bedroom and we were in the lounge, but during the day we opened up the sliding doors so it felt very spacious. We also liked the location, it was clean and quiet, with shops nearby and a short walk to the metro.
Staff were helpful Quality of the bedding
comfortable and secure hotel nathing
Hotel staff. Cleanliness of your room. Location. Promises that the hotel has possibility of Internet connection. Please forget about it! Of course, it is not the staff fault but ussually the meteor which is the WiFi provider. The same situation is in the Adagio Hotel near La Defence.
distance to the office breakfast offering, speed of reception service, deny of corporate rate, no food / supermarket e.g. available
Det var en trevlig upplevelse, men jag kommer att avråda från att köpa frukosten, den var överbefolkad. Hade lite problem att hitta ljusknapp utanför min dörr.
Pentry med matvärmningsmöjlighet Ingen städning av rummet efter första av två nätter.
Se kommentarer ovan. Extremt dåligt utrymme. Igen, på tok för dyrt för ett "vandrarhem" av denna klass. Allt utom receptionens vänlighet.
The place is clean The price is very atractive It is easy to locate The AC was not working The door of the toilette does not close There is no room service
The rooms were small but clean. It was right off the freeway which was convenient and 15 - 20 min walk to metro. Groc, bakery nearby. Well worth the money
Nothing It had a damp smell, the beds were uncomfortable
I like the the location of the hotel. the hotel do not have a king size bed room.
the locaiton aren't they have to clean the room everyday???because they didn't.
Location and facilities of the hotel are good . Overall aprtmrents are clean and maintained in good condition What I did not like is attitude of the hotel staff , especially at the reception .Upon arrival , we were informed that they have very , very big problem and cannot give us the room we booked . Instead they offered to pay us taxi which to take us to another hotel in the city center . After we declined they told us our room is not ready and again proposed to go to another hotel this time in the area
It was a nice experience at this hotel.My self and my wife had a comfortably stay for eight nights,excellent location for work.Easy access to metro and suberbantrains.As a super market is at hand it is easy to purchase the daily requirements and even to cook some dishes at room.Great value for money.
Please write at least 15 words
I liked the fact that you could cater for yourself and ease of travel to the city centre
Near to La Defense Shopping Center. Very good kitchen facility. Staffs are friendly. Room service is no done daily, but weekly.
The room was new and very clean the day that I arrived. It looked like I was the first guest to use the room. The hotel neighborhood is very nice with plenty of open spaces. I was also satisfied with the hotel staff. The room is cleaned only once a week. I believe that this time should be reduced to a minimum of at every three days.
Det var ok Rummet var för litet
Lugnt läge i trygga kvarter nära La Défense, med butiker, pendeltåg och tunnelbana. Det tar fem minuter med tåget till Triumfbågen. Rummet var enkelt men välstädat med bekväm säng och utrustat med allt som behövs. Rekommenderar gärna detta hotell. Enda pålägget på frukostsmörgåsen var marmelad. Hade gärna sett lite ost och skinka eller korv också.
Good facilities for a business traveller who prefers home comforts like making tea ! Very clean and new, liked the separate bedroom. Especially appreciated the large amount of hanging/cupboard space and the well thought out bathroom - particularly the large shower with both overhead and handheld shower heads (not usual in French hotels ...). Rooms on the same floor as reception are a bit noisy in the evening. More English language TV choice please - La Defense is full of English speaking travellers.
The was the worst place i hve ever stayed - the shower was broken, the carpets were stained, no restaurant or breakfast facilities...simply awfull!
The comfort and facilities of the room.
A little hard to find due to the maze that is La Defense, however upon arriving I was greeted by friendly and efficient staff, and the room surpassed expectations, having stayed in an aparthotel in London. Overall, quiet, comfortable, very close to the Metro, and spacious.
location near the metro, business centre and shopping centre, it is aparthotel with a small equipped kitchen, the hotel staff is rather friendly the rooms are not done during the stay, the rubbish is not taken away, the choce of food for breakfast is reather poor
nothing every thing bad they give me one bed room not 2 bed room
Comfortable and spacious rooms, well equipped, good location, friendly staff The neighbourhood is deserted after 8pm, no restaturants, no food shops, although there is plenty of life 3 metro stations away.
Rooms were spacious, clean and warm. Good position for business in the commercial quarter of La Defense. The internet signals were too weak for use in the room. Had to sit outside the lift to get a signal.
Kitchen facility was good. Iron was not there.
the view of the Tour Eiffel, the comfy bed, good shower the fact that a construction site was also in our view of the Eiffel Tower. haha.
Nice area with close proximity to Courbevoie & LA Defense at realistic prices. Cleaniness of the hotel room & Fastest FREE WIFI in paris.! Nothing to mention.
Convenient location and friendly helpful staff Friend used back stairway on one occasion which was not satisfactory. Bedroom a little on the small side.
Bed No Comments
very clean, the staff is helpfull, near the center, the double room is small for a couble and baby,
Staff very cheerful and helpful. Very good price / quality relationship so close to La Defense (15 minute walk). Double room clean & spacious, bed comfortable. Front-facing room had a great view of the Eiffel Tower as well as good noise insulation. Not much to do in the immediate area, wouldn't stay here if I was coming on a sightseeing trip to Paris - at least unless I was prepared to take a cab or metro into the thick of things.
Location, the room was good value, pleasant and had a view. Very helpful and friendly staff. Perfectly adequate for my needs although the mini bar could possibly have been more imaginative.
cleanless and value of money the choice of transport to the hotel after 10pm is very poor. Only taxi or going by foot is available.
The staff is very friendly, the rooms are quite good and clean. Futhermore the prices are prior to the service quality and the standarts of Paris. The hotel is a little outside of the city center, but it is not to difficult to go to the city center.
Very clean room. It is a 25 minute walk from the metro station.
I liked the hotel's proximity to Paris. It was 15 minutes drive to the Eiffel tower or Champs-Elysees. So, the location is really practical if you come by car. Also, the public parking around the hotel is free but hard to find a spot if you come late at night. There is a parking garage opposite to the hotel however that will cost .5 euros/hour if you park the car over night. I only slept for 1 night in the hotel so I don't really get to judge it. However, everything is really tiny. The room is too small although the bed size is okay for a couple. The elevator is too small that it can hardly fit 2 persons with one bag; I had to take my daughter's stroller and other luggage through the stairs to the 4th floor. Basically, in this hotel you get what you paid for; If you are a backpacker or your highest concern is a budget hotel then this is a great deal with a very good location.
nice little bit far from center.
The atmosphere - like staying at your grandparents house! Nothing
Stinky & greasy
Location to the train stop. The hotel staff were helpful.
Original/antique features in each room, not a cloned white box
The room was on 5th floor under the roof, but with acceptable height if you are under 1.90m. You take the lift to the 4th and climb a few more steps to arrive to that nice cosy room. It looks oldish but has all today equipments (mini-bar, wifi, hair dryer, flat-screen tv ...). It is clean, no broken tool. Breakfast was good. Staff was very accommodating. If you need internet, do not ask for room 503, because it is on the limit of wifi reachability: my PDA worked, but my PC did not.
The room is so small and the hotel is too far away from the city center.
Original period features, such as carved wooden bed, a nice change to sterile box room hotel rooms.
Due to this being a business trip I really only slept at the hotel but the staff I met were very helpful There was no light bulb in the bedside lamp and the shower didnt work