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The property itself is fantastic the grounds are georgeous. The staff is very hospitable The weekend breakfast buffet is awesome The location is great if you want to getaway from it all You are charged for wifi and the connection is mediocre at best. The beds are EXTREMEMLY firm. You have to take a 10-15 minute cab ride to get anywhere in the city
I was impressed with the services from the moment that I came in until the moment that I left. Everyone was very helpful and most of the services were great. The location of the hotel is awesome, you're really at peace since the location is at the banks of the city.
Beautiful property with excellent service. If all you want to do is stay at a resort, this is the place. The hotel is far from the center of Cueranavaca. Most taxi drivers in El Centro do not know where the hotel is, so you'll have to ask 2-3 taxistas before you will find one that can take you back to the hotel.
This hotel is ideal if you just need to stay for one or two nights. I went for a wedding and stayed one night, it was perfect. Nothing luxury but it is worth it.
The friendly, professional attitude of its staff. nothing
Nice pool and the staff was excellant plus the food was excellant plus maid service was good
Hacienda de Cortes is a beautifully maintained property with a lot of history. You can see and feel how the staff love this place. The service is sometimes slow but they are super attentive and the food is great. We were a group of people and the service in the restaurant wound to a halt when a number of people ordered dinner at once. The good food mostly handmade and local made up for it though.